--- title: Efficy CRM Reviews meta\_title: 'Efficy CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Efficy CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 102 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Efficy CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Efficy CRM but has limited features. Are you part of the Efficy CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! At last, a CRM solution that truly adapts to your needs. Efficy is a major player in the European CRM market. With our personalised range of solutions, we're already trusted by over 13.500 clients and 330.000 users across 60 countries. We want to help our clients succeed by providing the tools they need to make their employees’ work easier, and their customers happier. Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools. Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system. Don’t waste time on administrative tasks - empower your employees and grow your business with Efficy CRM. Boost your commercial efforts with our AI-based contact enrichment tool. By analyzing emails, it automatically fills in missing information about your prospects and clients, such as their job title, company, or contact details. Thanks to this analysis, our solution can naturally trigger workflows to automate tasks, alert certain users via notifications, and much more. Discover our artificial intelligence solution that analyzes the emotions expressed by your customers in the emails they send you or the support tickets created on your client portal. By quickly interpreting whether a sentiment is positive, negative, or neutral, you can proactively respond to the needs and concerns of your clientele. * * * Seller [Efficy](https://www.g2.com/sellers/efficy) Discussions [Efficy CRM Community](https://www.g2.com/products/efficy-crm/discuss) Languages Supported Arabic, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Laetitia Baret Show More ## Pricing Pricing provided by Efficy CRM. ### SMB Starting at €49.00 1 User Per Month ### Enterprise Starting at €69.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/efficy-crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,874) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Dynamics 365 Sales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynamics 365 Sales") Dynamics 365 Sales 3.8/5(1,623) ](https://www.g2.com/products/dynamics-365-sales/reviews) [ View All Alternatives ](https://www.g2.com/products/efficy-crm/competitors/alternatives) ## User Insights Average based on 102 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Efficy CRM Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage 100 ](https://www.g2.com/products/sage-100/reviews) Show More ![Shilpa D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shilpa D.") SD Shilpa D. Associate Software Engineer Small-Business (50 or fewer emp.) 11/16/2023 "honest review about one of the best product" 5/5 What do you like best about Efficy CRM? Efficy CRM is easy to use and implement on real time data ,it provides lot's of featrure for segmentation,provides good customer support and helps in building good relationship with customer. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Some connection issues which needs to be improvd while working on the CRM. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It is helping me to grow and develop my buisness strategies in as structured way, saves our time to organize data which helps in growing business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sumay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumay P.") SP Sumay P. Application Development Analyst Enterprise (\> 1000 emp.) 12/8/2023 "One of the best CRM in market." 5/5 What do you like best about Efficy CRM? Efficy CRM is easy to use and we can easily delpoy. Its flexible in terms of customization. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Technical support is not good. Efficy CRM is very costly than other CRM tools present in market. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? With the help of Efficy CRM, I'm managing customer data and its also mobile user friendly. It also help me create templates and campaigns. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Navya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Navya S.") NS Navya S. Analyst Mid-Market (51-1000 emp.) 12/4/2023 "Efficy is very flexible and easy to use" 5/5 What do you like best about Efficy CRM? Efficy CRM manages all customer data projects and better places to manage information.Its very easy to use. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Not easy to change layout if you want to changes easy things but its not upto mark and sales team adoption is very high. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Efficy CRM very easy to use and its easy to implant to install in system and having automate process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chetan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chetan S.") CS Chetan S. Graphic Designer Small-Business (50 or fewer emp.) 1/10/2024 "Easy to use and customizable CRM" 5/5 What do you like best about Efficy CRM? It is easy to use for my work, powerful and flexible. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Overall im really impressed with the features of Efficy but reporting feature could be improved. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Biggest challenge for me is the data organization. It organiz my data in efficient manner. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vipul P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vipul P.") VP Vipul P. Senior Mid-Market (51-1000 emp.) 12/4/2023 "One of the best CRM tool for project management." 5/5 What do you like best about Efficy CRM? Efficy CRM is easy to use and very easy to understand and its used in case management and having best mobile user support. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Not user friendly and very expensive as compared to other CRM tool, Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Efficy CRM having powerful search engine and with the help of this we can easily track interactions with our customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Manjeet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manjeet S.") MS Manjeet S. Team Leader Enterprise (\> 1000 emp.) 12/5/2023 "Honest review on Efficy CRM" 5/5 What do you like best about Efficy CRM? Efficy crm flexible in terms of customisation and easy to deploy and we can create mobile applications. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Sometimes it causes error and page load very slowly and web interface needs to improved. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Efficy crm best tech support and I am using for creating email templates and we can easy connect with API. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Suraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj S.") SS Suraj S. Customer Relationship Management Consultant Small-Business (50 or fewer emp.) 10/19/2023 "User Frindly this crm." 3.5/5 What do you like best about Efficy CRM? Automation and Workflow Process and UI Interface. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? No export process in Smart Process and no workflow in Task and Project. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Through this CRM, we are improving our sales by managing our bulk data like this. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shobhit B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shobhit B.") SB Shobhit B. Key Account Manager Small-Business (50 or fewer emp.) 8/15/2023 "The best one" 4.5/5 What do you like best about Efficy CRM? The interface of efficy CRM is very good user friendly, easy to use , everybody can learn, features given is one of best, some Crm are difficult to use to understand but Efficy did good job. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? There is nothing dislike, some time its lag, there is some time not give proper resolution, to keep update the software with more features, just keep enhancing the quality Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It helps me to reach more customers and clients, it helps me grow my business,by solving problems , yes by using efficy i am more productive and my business performance increase very much. Review collected by and hosted on G2.com. Show More 8/28/2023 Validated ReviewerIncentivizedSource: G2 invite ![Sandeep K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep K.") SK Sandeep K. Enterprise Sales-APAC Small-Business (50 or fewer emp.) 8/16/2023 "A flexible CRM with a huge range of features" 4.5/5 What do you like best about Efficy CRM? Each organization's unique demands and size are taken into account while customising Efficy CRM, which is simple to use. This makes it possible for you to grow and expand your company in a planned manner. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Sometimes there was a problem, the website wasn't updated, or you had to manually update the status of the digital signature. Development team need to check the issue and provide updated featues on time . Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Six advantages of Efficy CRM platforms—while they differ by department or industry—affect every user include: reliable reporting. dashboards that display data graphically. automated messaging improvements. responsive service. Automation increases productivity. Collaboration made easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jaikumar J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaikumar J.") JJ Jaikumar J. Small-Business (50 or fewer emp.) 8/12/2023 "User friendly and Best CRM for any company" 4.5/5 What do you like best about Efficy CRM? Efficy has most required and helpful options. Also the software is very user-friendly and very easy to operate. I recommend that to use this CRM for their operations and can explore some of the Best options available for usage. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Nothing much to say dislikes. I did not find any thing and not likes in this as this is kind of a good and efficient CRM tool so nothing to say in this as dislikes Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? There are multiple operational problems in my company after we onboarded the CRM so no loopholes we find also no leakages in the companies. So it is very beneficial for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Efficy CRM. ### SMB Starting at €49.00 1 User Per Month ### Enterprise Starting at €69.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/efficy-crm/pricing) Efficy CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,874) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-efficy-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/efficy-crm-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-efficy-crm) ##### ##### Efficy CRM Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Mobile & Social Mobile User Support [ View More Features ](https://www.g2.com/products/efficy-crm/features) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [NAVEX One vs iSpring Suite for a compliance team that needs a mix of off-the-shelf content and the ability to build custom modules for company-specific policies?](https://www.g2.com/discussions/navex-one-vs-ispring-suite-for-a-compliance-team-that-needs-a-mix-of-off-the-shelf-content-and-the-ability-to-build-custom-modules-for-company-specific-policies)[Which Google Workspace utilities simplify email delegation, permission changes, and account management for distributed teams?](https://www.g2.com/discussions/which-google-workspace-utilities-simplify-email-delegation-permission-changes-and-account-management-for-distributed-teams)[Best user-friendly password manager software for desktops](https://www.g2.com/discussions/best-user-friendly-password-manager-software-for-desktops) [What are the best database systems for transactional workloads?](https://www.g2.com/discussions/what-are-the-best-database-systems-for-transactional-workloads)[Which productivity bot platforms are worth using for a customer success team that wants to automate check-in sequences and task reminders inside their existing CS tools?](https://www.g2.com/discussions/which-productivity-bot-platforms-are-worth-using-for-a-customer-success-team-that-wants-to-automate-check-in-sequences-and-task-reminders-inside-their-existing-cs-tools)[Pros and Cons Details](https://www.g2.com/products/efficy-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)