--- title: Efficy CRM Reviews meta\_title: 'Efficy CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Efficy CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 102 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Efficy CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Efficy CRM but has limited features. Are you part of the Efficy CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! At last, a CRM solution that truly adapts to your needs. Efficy is a major player in the European CRM market. With our personalised range of solutions, we're already trusted by over 13.500 clients and 330.000 users across 60 countries. We want to help our clients succeed by providing the tools they need to make their employees’ work easier, and their customers happier. Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools. Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system. Don’t waste time on administrative tasks - empower your employees and grow your business with Efficy CRM. Boost your commercial efforts with our AI-based contact enrichment tool. By analyzing emails, it automatically fills in missing information about your prospects and clients, such as their job title, company, or contact details. Thanks to this analysis, our solution can naturally trigger workflows to automate tasks, alert certain users via notifications, and much more. Discover our artificial intelligence solution that analyzes the emotions expressed by your customers in the emails they send you or the support tickets created on your client portal. By quickly interpreting whether a sentiment is positive, negative, or neutral, you can proactively respond to the needs and concerns of your clientele. * * * Seller [Efficy](https://www.g2.com/sellers/efficy) Discussions [Efficy CRM Community](https://www.g2.com/products/efficy-crm/discuss) Languages Supported Arabic, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Laetitia Baret Show More ## Pricing Pricing provided by Efficy CRM. ### SMB Starting at €49.00 1 User Per Month ### Enterprise Starting at €69.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/efficy-crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,874) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Dynamics 365 Sales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynamics 365 Sales") Dynamics 365 Sales 3.8/5(1,623) ](https://www.g2.com/products/dynamics-365-sales/reviews) [ View All Alternatives ](https://www.g2.com/products/efficy-crm/competitors/alternatives) ## User Insights Average based on 102 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Efficy CRM Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage 100 ](https://www.g2.com/products/sage-100/reviews) Show More ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/30/2023 "EFFICY CRM REVIEW" 4/5 What do you like best about Efficy CRM? Their way of converting customer data into knowledge hub and have a complete overiview of the customer . Their one stop shop for customer service , sales , marketing etc to grow the business make it the best of the competitiors . Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? New user find it diificult ot understand as it is little complex for a newbess. Extra cost for additonal feature and licencing cost make it little expensive . Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Helping the collected data to convert into the knowledge that is required for the businees which thus helps in marketing activities and acquire the cuatomers . It has helped to acquire the customer for the business . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vidushi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vidushi S.") VS Vidushi S. Audit Associate Small-Business (50 or fewer emp.) 1/17/2024 "Experience with Efficy CRM" 4/5 What do you like best about Efficy CRM? Efficy CRM is really easy to use and integrate with my other applications It has a lot of features which makes it easy to work and increase efficiency Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? It loads error sometimes and with so many features at once, it is a bit confusing Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Efficy CRM is helping me to manage the clients at once place and greater customer satisfaction Review collected by and hosted on G2.com. Show More Response from Laetitia Baret of Efficy CRM [Editedit](https://www.g2.com/survey_responses/efficy-crm-review-9119466/official_response/edit) Thank Vidushi for your comment. Easiness and efficiency... You said everything we hope to hear from our users. Validated ReviewerIncentivizedSource: G2 invite ![Kaishmeen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaishmeen S.") KS Kaishmeen S. Business Development Research Associate Mid-Market (51-1000 emp.) 1/8/2024 "Experience with Efficy CRM" 4/5 What do you like best about Efficy CRM? 1. Accessing databse is very easier. Can open from any device from anywhere 2. Timely reminders provided and helps in completing tasks with ease Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? It has a bundle of features which at times get overwhelming but every feature is useful when you learn about them and use it Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It is helping in managing the workflow and keep a track of everything at one place Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Keshav Saraogi b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keshav Saraogi b.") KB Keshav Saraogi b. Member Small-Business (50 or fewer emp.) 2/16/2024 "Great initiative which allows customer customization and needs" 4.5/5 What do you like best about Efficy CRM? I really liked the accessibility of the website and all the features provided helped me a lot. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Just a small thing I disliked was the buffer time Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Efficy crm helped me a lot while email marketing and reaching the targeted audience Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kabir C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kabir C.") KC Kabir C. Mid-Market (51-1000 emp.) 1/13/2024 "Experience with Efficy CRM" 4/5 What do you like best about Efficy CRM? It has made the work a lot wasier for me. The pricing standsout and perfectly priced Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? At times it takes some time to load and its a bit overhwelming experience as a lot of features to understand Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It has helped me manage my pipeline and effeciently integrates with other apps Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Mid-Market (51-1000 emp.) 12/15/2023 "Efficy CRM Review" 5/5 What do you like best about Efficy CRM? Efficy CRM helps in each and every business like construction, real estate , social media etc . It helps in maintaining smooth relationship with your line of customers . Their automation of campaigns, reporting , marketing techniques are really helpful. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Sometimes it shows an error or page is not updated or dogital signature has to be refreshed manually . We cant make the easy changes and moreover on the sequence we want Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? EFFICY is an excellent CRM software which helps in automation of marketing like sending emails . It has made very easy to manage clients data and sales pipeline Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Alisha s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisha s.") AS Alisha s. Application Developer - Salesforce Small-Business (50 or fewer emp.) 1/8/2024 "EFFICY - A perfect software to make your life easy." 5/5 What do you like best about Efficy CRM? The Best thing about this is its Ease of Use. It is Efficient and very amazing to work on. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Technical support could be better and Page loading is a slow process. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Helps in Growing Business and has reliable reporting. Its automation increases productivity and makes the process smooth. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Komal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Komal G.") KG Komal G. Consultant Small-Business (50 or fewer emp.) 1/10/2024 "The CRM software i really upon" 4.5/5 What do you like best about Efficy CRM? The user friendliness and customisable view is the USP o efficy CRM. For Project management email marketing everything under one umbrella. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? So far everything looks good. Nothing i can complint apart from few glitches Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Content Management gets so easy and email marketing management gets easy as pie Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ishan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan S.") IS Ishan S. Audit Associate Mid-Market (51-1000 emp.) 1/7/2024 "A decent overall first experience" 4/5 What do you like best about Efficy CRM? 1. It is very easy to sunchronize with other platforms 2. The price point is apt and on point Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? It gets difficult to understand the software at first and customize it as per personal need Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It helped me close more clients and generating more business for me Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mayank M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank M.") MM Mayank M. Security Delivery Associate Mid-Market (51-1000 emp.) 12/3/2023 "Best customer relationship management tool in the market" 5/5 What do you like best about Efficy CRM? It is very easy , fast and efficient to use. It is easier to manage. It is one of the user friendly software. Customer support is also available for help. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Sometimes it had error, page is not updated. Project management can be better. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? In Efficy CRM we can easily keep track of all interactions with our customers and having attractive design. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic Review from User Profile ## Pricing Options Pricing provided by Efficy CRM. ### SMB Starting at €49.00 1 User Per Month ### Enterprise Starting at €69.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/efficy-crm/pricing) Efficy CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,874) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-efficy-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/efficy-crm-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-efficy-crm) ##### ##### Efficy CRM Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Mobile & Social Mobile User Support [ View More Features ](https://www.g2.com/products/efficy-crm/features) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [NAVEX One vs iSpring Suite for a compliance team that needs a mix of off-the-shelf content and the ability to build custom modules for company-specific policies?](https://www.g2.com/discussions/navex-one-vs-ispring-suite-for-a-compliance-team-that-needs-a-mix-of-off-the-shelf-content-and-the-ability-to-build-custom-modules-for-company-specific-policies)[Which Google Workspace utilities simplify email delegation, permission changes, and account management for distributed teams?](https://www.g2.com/discussions/which-google-workspace-utilities-simplify-email-delegation-permission-changes-and-account-management-for-distributed-teams)[Best user-friendly password manager software for desktops](https://www.g2.com/discussions/best-user-friendly-password-manager-software-for-desktops) [What are the best database systems for transactional workloads?](https://www.g2.com/discussions/what-are-the-best-database-systems-for-transactional-workloads)[Which productivity bot platforms are worth using for a customer success team that wants to automate check-in sequences and task reminders inside their existing CS tools?](https://www.g2.com/discussions/which-productivity-bot-platforms-are-worth-using-for-a-customer-success-team-that-wants-to-automate-check-in-sequences-and-task-reminders-inside-their-existing-cs-tools)[Pros and Cons Details](https://www.g2.com/products/efficy-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)