--- title: Efficy CRM Reviews meta\_title: 'Efficy CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Efficy CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 102 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Efficy CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Efficy CRM but has limited features. Are you part of the Efficy CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! At last, a CRM solution that truly adapts to your needs. Efficy is a major player in the European CRM market. With our personalised range of solutions, we're already trusted by over 13.500 clients and 330.000 users across 60 countries. We want to help our clients succeed by providing the tools they need to make their employees’ work easier, and their customers happier. Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools. Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system. Don’t waste time on administrative tasks - empower your employees and grow your business with Efficy CRM. Boost your commercial efforts with our AI-based contact enrichment tool. By analyzing emails, it automatically fills in missing information about your prospects and clients, such as their job title, company, or contact details. Thanks to this analysis, our solution can naturally trigger workflows to automate tasks, alert certain users via notifications, and much more. Discover our artificial intelligence solution that analyzes the emotions expressed by your customers in the emails they send you or the support tickets created on your client portal. By quickly interpreting whether a sentiment is positive, negative, or neutral, you can proactively respond to the needs and concerns of your clientele. * * * Seller [Efficy](https://www.g2.com/sellers/efficy) Discussions [Efficy CRM Community](https://www.g2.com/products/efficy-crm/discuss) Languages Supported Arabic, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Laetitia Baret Show More ## Pricing Pricing provided by Efficy CRM. ### SMB Starting at €49.00 1 User Per Month ### Enterprise Starting at €69.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/efficy-crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Dynamics 365 Sales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynamics 365 Sales") Dynamics 365 Sales 3.8/5(1,623) ](https://www.g2.com/products/dynamics-365-sales/reviews) [ View All Alternatives ](https://www.g2.com/products/efficy-crm/competitors/alternatives) ## User Insights Average based on 102 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Efficy CRM Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage 100 ](https://www.g2.com/products/sage-100/reviews) Show More ![NILENDRA R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NILENDRA R.") NR NILENDRA R. Senior Associate-Account Development (EMEA) Mid-Market (51-1000 emp.) 10/16/2023 "The CRM of the new age which helps you manage everything with a friendly Interface to navigate" 4/5 What do you like best about Efficy CRM? The ease to track everything from information to interaction in one place along with ease to reach out your potential leads. Visual insights and gamified interface are key feature which stands out. Fare pricing compared to other competitors without hampering the quality of service with life long custom upgrades is cherry on the top. At last the amazing customer support they offer is something which should not be overlooked. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Not much of thinks I doslike however the web interface can be a bit overwhelming in the beginning and the build in import tool seems to be a bit outdated Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? I reach out to a lot of people and need to manage the leads which sometimes become a tedious process in terms of keeping the track and managing the contact details and Efficy has helped me there to great extet Review collected by and hosted on G2.com. Show More 5/28/2024 Validated ReviewerIncentivizedSource: G2 invite ![Madhu B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhu B.") MB Madhu B. Backend executive Mid-Market (51-1000 emp.) 9/18/2023 "Efficy - A right fit for the business" 4.5/5 What do you like best about Efficy CRM? - It is obvious that you can store information in CRM; however, most CRMs fail to organize the data efficiently which makes it hard for user to locate it easily. Efficy solves this problem and organize the data in much more organized manner and keep it centralized. - On the go access is possible through Efficy. Which means, you can access it through your mobile phone/smartphone device. - Efficy provides Data analytical tools as well, which allows you to gain insights from customer interaction. This would help organization in decision making. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? - It could just take a little longer for anyone to gets comfortable with Efficy, just because it has a lot of featurs and it also offers customization to a lot of extent. This isn't a disadvantage though, however, could be a little time consuming. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Storing and orgaizing data so that it can be used later whenever needed. Its quite simpler for me to find data and take actions baed on the required. On top of it, it allows me to schedule meetings rigth from the CRM itself which saves a lot of time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Akhil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil B.") AB Akhil B. Training Leader Mid-Market (51-1000 emp.) 9/14/2023 "a key to efficient CRM" 4/5 What do you like best about Efficy CRM? - Efficy crm is accessible through mobile, this allows user to access data/information on the go. - Powerful search engine and efficient responsiveness. - Data storage is done in an efficient manner, you can find hte information quite easily the way you wanted. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? - someone who is new to crm software, could find it little difficult to understand due to the number of features/options it has. This might lead to a steep learning curve. - you can customize a lot in efficy crm; however, at some places you need to have technical expertise to customize as per the system needs. - it is accessible through mobile;however, there are limited features accessible through the mobile phone compared to the desktop version. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It is helping to organize and centralize the data, and making it easier to access whenever you want. Within this CRM, you can schedule your tasks, meetings, and appointsments, which would help you to be organized and staye on the top of everything. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shweta S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shweta S.") SS Shweta S. Flutter Developer & Unity Developer Mid-Market (51-1000 emp.) 1/10/2024 "Efficient and Feature-Packed CRM Solution" 4.5/5 What do you like best about Efficy CRM? User friendly Interface. High level of Customization Available. Powerful Reporting Capabilities. Automating repetitive task and managing workflows. Efficy has been responsive and helpful, addressed our queries promptly and provided assistance whenever needed. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? While the platform is user friendly. there is still a learning curve, especially for our users new to CRM systems. However the available training resources help ease this process.. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? I must say it has truly streamlined our customer relationship management process, Offers a comprehensive set of features that makes managing customer interactions, sales and marketing efforts a breeze. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Goutham S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Goutham S.") GS Goutham S. Process Lead Mid-Market (51-1000 emp.) 10/23/2023 "Efficient app - Easy to use- Value for money" 4.5/5 What do you like best about Efficy CRM? Easy to use .- User friendly and easily can be explained to people in sales .Carries out all Marketing campaigns and customer support so easily . Can be modified to each organisation needs and specifications and one can adapt to it very quickly. Internal communications becomes easy and with the software no tasks will be left untouched and increases the productivity.Customer Support is great and quick. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Very less to say . However there is some issues Technically . Small glitches which can be rectified. Also additional charges for extra features can be reduced . Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Loads of untouched tasks can be easily sorted.so that no tasks is left in the air. With this benefit the customers won't feel ignored. Customer support and database management has become more easier . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sarita A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarita A.") SA Sarita A. IT Project Manager Mid-Market (51-1000 emp.) 2/17/2024 "Makes your work easier being a one stop solution" 5/5 What do you like best about Efficy CRM? It is used friendly platform that helps you fulfil the requirement in easy and effective manner. It helps you with customisation that makes it flexible for all business needs Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? It has multiple features and it becomes difficult to understand all in one go. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It is convenient to store all the information and organise your data. Efficy CRM can be accessible through any device which makes it great. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rishabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh B.") RB Rishabh B. Influencer Marketing Associate Mid-Market (51-1000 emp.) 2/19/2024 "Most efficient tool" 5/5 What do you like best about Efficy CRM? This is a very useful tool for small business as it helps maintain the data at one place which leads to ease of work. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Complexity and affordability of the tool is something that can be worked upon. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It has helped me maintain all my data at 1 place. It is a user friendly platform whiich is useful for all sizes of businesses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Samridhi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samridhi G.") SG Samridhi G. Small-Business (50 or fewer emp.) 1/14/2024 "Great Initiative for Startups and Businesses" 5/5 What do you like best about Efficy CRM? That it helps the business to generate more ROI which in turn help them to scale more by making them understand more about their customer patterns. Also it is very user friendly that makes it easy to implement. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? That it shares the customer database which I feel should be confidential information. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It is helping me to understand the customer patterns and behaviour while purchasing anything which in turn is helping me to generate ROI for my business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lakshender S A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lakshender S A.") LA Lakshender S A. Senior Account Associate Mid-Market (51-1000 emp.) 2/13/2024 "Value For Money and Efficient" 5/5 What do you like best about Efficy CRM? This is very easy to use and will make your work easier. This makes your CRM journey effective and efficient. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Its bit expensive and that makes it difficult for small scale businesses to use it Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It helps you to make updates on your working projects which will save lot of your time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kratika C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kratika C.") KC Kratika C. Account Manager Mid-Market (51-1000 emp.) 2/6/2024 "Great Fit and Very Easy to Use" 4.5/5 What do you like best about Efficy CRM? It is easy to use and people can rely on that as its an efficient way for each organisation Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? It has a lot of feature and it is bit expensive for small scale company. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It has helped us to maintain the data seamlessly and it is a user friendly platform for business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Efficy CRM. ### SMB Starting at €49.00 1 User Per Month ### Enterprise Starting at €69.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/efficy-crm/pricing) Efficy CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-efficy-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/efficy-crm-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-efficy-crm) ##### ##### Efficy CRM Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Mobile & Social Mobile User Support [ View More Features ](https://www.g2.com/products/efficy-crm/features) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [NAVEX One vs iSpring Suite for a compliance team that needs a mix of off-the-shelf content and the ability to build custom modules for company-specific policies?](https://www.g2.com/discussions/navex-one-vs-ispring-suite-for-a-compliance-team-that-needs-a-mix-of-off-the-shelf-content-and-the-ability-to-build-custom-modules-for-company-specific-policies)[Which Google Workspace utilities simplify email delegation, permission changes, and account management for distributed teams?](https://www.g2.com/discussions/which-google-workspace-utilities-simplify-email-delegation-permission-changes-and-account-management-for-distributed-teams)[Best user-friendly password manager software for desktops](https://www.g2.com/discussions/best-user-friendly-password-manager-software-for-desktops) [What are the best database systems for transactional workloads?](https://www.g2.com/discussions/what-are-the-best-database-systems-for-transactional-workloads)[Which productivity bot platforms are worth using for a customer success team that wants to automate check-in sequences and task reminders inside their existing CS tools?](https://www.g2.com/discussions/which-productivity-bot-platforms-are-worth-using-for-a-customer-success-team-that-wants-to-automate-check-in-sequences-and-task-reminders-inside-their-existing-cs-tools)[Pros and Cons Details](https://www.g2.com/products/efficy-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)