--- title: eesel AI Reviews meta\_title: 'eesel AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how eesel AI works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- # eesel AI Reviews & Product Details An agent, copilot, or chat bot that can be integrated into many platforms to provide easy and instant answers to any questions. Trusted by over 2000 companies big and small. With a 1-click set up, train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. Let eesel automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. Automatically draft responses for your support team - or even fully take care of Tier 1 tickets. It seamlessly integrates with Intercom, Zendesk or any other help desk. Share eesel with a link, or embed it on your website so customers can chat with it directly. You have full control over branding and appearance. * * * Seller [eesel](https://www.g2.com/sellers/eesel) Discussions [eesel AI Community](https://www.g2.com/products/eesel-ai/discuss) Languages Supported German, English, French, Japanese, Korean, Spanish, Swedish Overview by Amogh Sard Show More ## Pricing Pricing provided by eesel AI. ### Team Plan $299.00 Per Month ### Business Plan $799.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/eesel-ai/pricing) ## Top-Rated Alternatives [ ![Notion](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Notion") Notion 4.6/5(13,734) ](https://www.g2.com/products/notion/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,681) ](https://www.g2.com/products/clickup/reviews) [ ![Apollo.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Apollo.io") Apollo.io 4.7/5(9,719) ](https://www.g2.com/products/apollo-io/reviews) [ View All Alternatives ](https://www.g2.com/products/eesel-ai/competitors/alternatives) ## User Insights Average based on 19 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## eesel AI Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fin ](https://www.g2.com/products/fin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews) Show More ![Jayanth J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayanth J.") JJ Jayanth J. Co-Founder Small-Business (50 or fewer emp.) 6/1/2026 "User-Friendly with Strong Integration Features" 4/5 What do you like best about eesel AI? I like eesel AI's easy-to-use interface that's very intuitive. The team is very responsive with assistance and support, which is great. I also appreciate that the setup was quite easy and very smooth with low friction. What stands out is the usage fee model instead of a fixed subscription, which is great as we scale. Eesel AI gives us control over how the tool is responding, managing the system prompt, and configuring integrations like HubSpot and Slack. The chat bubble for in-app support is also a useful feature. Review collected by and hosted on G2.com. What do you dislike about eesel AI? I think some aspects of the overall interface, like the colors, the graphics, and the streaming, could be improved. These are minor UI developments, which we have also noticed during our trial are getting better. Another aspect is the need for control and visibility for users over exact support threads and understanding gaps in the knowledge bank. Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? eesel AI offers a usage fee model, which helps as we scale, and control over tool responses by managing the system prompt and configuring integrations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CH Crystal H. Chief Executive Officer Small-Business (50 or fewer emp.) 4/25/2026 "On-Brand Writing with Deep Research and Non-Generic Blog Content" 5/5 What do you like best about eesel AI? I like the way it learns my brand and writes in my brand voice. I also like the fact that is does deep research into a topic and gives me back blogs that are not generic and have great content. There is little i have to refine or change once a blog is written as long as i give it good prompts. Review collected by and hosted on G2.com. What do you dislike about eesel AI? sometimes the images arent quite right and i have to recreate them because they had stray text or things that dont work. but thats really about it. Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? I need to get content out to help with my domain authority, and to send to clients when they have questions, its really helpful to just be able to send them a blog post to answer their specific questions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![renga V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "renga V.") RV renga V. Small-Business (50 or fewer emp.) 7/16/2026 "Effortless Blogging with Stellar AI Assistance" 5/5 What do you like best about eesel AI? I like how eesel AI asks what I want and understands it based on my replies in a step by step process. It generates high-quality blog content by doing extensive research on my behalf. I also find it extremely easy and user-friendly to set up. It understands the ethos and tone of my previous blog posts and replicates this in new content. I would confidently rate it a 10 when recommending it to others. Review collected by and hosted on G2.com. What do you dislike about eesel AI? Sometimes the content is a little dated, and that needs to be improved to make it relevant with updated content. Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? eesel AI captures my blog's tone, writing in a consistent manner, and simplifies content creation by understanding my needs and conducting thorough research, producing high-quality articles. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Andre Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre Y.") AY Andre Y. Founder / Head Trainer Small-Business (50 or fewer emp.) 9/8/2025 "Finally! A coachable AI agent for supporting Customer Experience accessible to small businesses." 5/5 What do you like best about eesel AI? It is so easy to direct it to integrate Freshdesk tickets, Notion.so pages, website pages, effectively letting it read and memorize our company's procedures, products, and policies. We have tested it against real life customer inquiries and the answers it provides reference source materials correctly. When we want to coach it, the built in tool to edit responses is intuitive and when we re-test, it correctly incorporates the coaching. It was very easy to implement and test it's capabilities out within the 7 day trial. When I had some questions, their support team responded quickly, enabling me to move forward during my evaluation. We'll be moving forward with a subscription and are looking forward to seeing huge return on investment - specifically on enabling newer team members to have a 24/7 supervisor that coaches them on how to handle inquiries. We look forward to exposing it to our prospects and customers to supercharge self service in later phases. Review collected by and hosted on G2.com. What do you dislike about eesel AI? The Co-pilot acts as a separate frame in the window view in Chrome and at this time cannot accept edits to it's responses for coaching. So we have to tab back and forth between our ticketing system and Eesel.ai. Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? This will enable us to coach new customer experience team members on how to handle dozens of different types of inquiries with a high degree of accuracy. This will reduce the onboarding time significantly, and enable us to hire casual/part time staff that can handle more complex Tier 2 issues now with the aid of AI. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jorge R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge R.") JR Jorge R. Actor y director 11/8/2025 "Eesel AI: Speed, Precision, and Outstanding Organization" 5/5 What do you like best about eesel AI? I love the speed and precision of eesel AI, which allows me to organize a large number of PDFs efficiently while keeping writings from different documents correlated. I appreciate how it suggests different work schemes and helps me delve into the organization of various elements, as well as providing me with different options or lines of perception on the topics I deal with. I admire the simplicity of the initial setup, which made integration into my workflow easy. I am very satisfied with the product, so much so that I give it a score of 10 and it is very likely that I will recommend it to friends or colleagues. Review collected by and hosted on G2.com. What do you dislike about eesel AI? Perhaps a little longer trial period Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? I use eesel AI to organize information from multiple PDFs quickly and accurately, suggesting different work schemes, and supporting a variety of data to offer different insights on a topic. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Kellen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kellen B.") KB Kellen B. Customer Service Specialist Small-Business (50 or fewer emp.) 10/29/2025 "Effortless Setup and Confident Answers—Excited for Eesel’s Potential" 4.5/5 What do you like best about eesel AI? For starters, the sign up process for Eesel couldn't have been easier. We were able to get in a test out Eesel in minutes. Eesel answers confidently (but not too confidently) and thoroughly. Training it has been super easy as well. Excited to see how far we can take it. Review collected by and hosted on G2.com. What do you dislike about eesel AI? So far so good. Integrating with our current help desk is a bit tricky - but even this has been remedied by the Eesel team Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? Eesel is acting as out front-line support until a human touch is needed. Answering quick questions for customers when the team is unavailable and letting us (humans) handle the issues that only we can. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CC Charlie C. Commercial Analyst Small-Business (50 or fewer emp.) 7/24/2025 "I have already recommended to others" 4.5/5 What do you like best about eesel AI? This is a great software that I have already suggested to another company to use. Setup is very easy as they will run through your customer service tickets and create articles for you, as well as running through your website and help centre, so it took less than 15 minutes for us to start getting helpful responses. I like that it can be used as either an actual response to customers or just a copilot for cs. Review collected by and hosted on G2.com. What do you dislike about eesel AI? Their add an API function doesn't let you actually add your own, you have to wait for them to add the API you want which slows progress. Also some of their built in apis aren't clear with what exact information you're receiving so you don't know what your bot has access too. Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? Automates a lot of tickets and we use it as a copilot for the rest of our AI Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 5/27/2026 "Good support during onboarding" 3.5/5 What do you like best about eesel AI? Support at onboarding Pricing seems to be simple Review collected by and hosted on G2.com. What do you dislike about eesel AI? Not quite easy until everything is running, but there is good support. Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? Customer inquiries via Freshdesk Review collected by and hosted on G2.com. Show More 5/31/2026 Current UserValidated ReviewerSource: OrganicAI Translated ![Kate G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate G.") KG Kate G. Owner and CEO Small-Business (50 or fewer emp.) 10/21/2025 "Ideal solution for client-facing agents with all the power of a custom GPT." 5/5 What do you like best about eesel AI? Easy to use with almost no learning curve. Review collected by and hosted on G2.com. What do you dislike about eesel AI? Customer support took several business days to answer my questions. Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? Eesel AI allows our clients to interact with our agent, connect to knowledge files via Google Drive, and even train on our own website(s). Very cool! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Richard .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard .") R Richard . Lead support Small-Business (50 or fewer emp.) 7/18/2025 "Eesel is an awesome way to start using AI support" 4/5 What do you like best about eesel AI? Eesel is highly customizable. for this means i can have our AI assistant do some complex tasks with relative ease. I was able to make AI consistently debug DNS issues for example. Also integrating into our Zendesk was super easy and 'just works'. amazing. Review collected by and hosted on G2.com. What do you dislike about eesel AI? For me in Europe the only actual downside is the timezone difference. This means that sometimes the wait for an answer is long. Still totally reasonable but something to consider. Review collected by and hosted on G2.com. What problems is eesel AI solving and how is that benefiting you? Eesel is helping me create an ai agent and chatbot our customers actually want to use Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by eesel AI. ### Team Plan $299.00 Per Month ### Business Plan $799.00 Per Month ### Custom Plan Starting at $799.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/eesel-ai/pricing) ##### ##### eesel AI Features Data Reliability Data Security Interaction Complex Query Handling Natural Conversation Understanding Learning User Interaction Learning Error Learning Content Generation Creativity Content Accuracy [ View More Features ](https://www.g2.com/products/eesel-ai/features) ##### Categories on G2 [AI Chatbots](https://www.g2.com/categories/ai-chatbots) ##### Explore More [Skai vs Teikametrics vs Perpetua for a mid-size brand on Amazon: which gives better automation and reporting?](https://www.g2.com/discussions/retail-media-advertising-platforms-skai-vs-teikametrics-vs-perpetua-for-a-mid-size-brand-on-amazon-which-gives-better-automation-and-re)[What are the top DBMS solutions for hybrid deployments?](https://www.g2.com/discussions/what-are-the-top-dbms-solutions-for-hybrid-deployments)[What regulatory compliance and audit requirements should CSPs evaluate before committing to an IRCM platform?](https://www.g2.com/discussions/what-regulatory-compliance-and-audit-requirements-should-csps-evaluate-before-committing-to-an-ircm-platform) [Which AI legal platform offers the most accurate results?](https://www.g2.com/discussions/which-ai-legal-platform-offers-the-most-accurate-results)[What lease administration tool offers the fastest setup?](https://www.g2.com/discussions/what-lease-administration-tool-offers-the-fastest-setup)[Pros and Cons Details](https://www.g2.com/products/eesel-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)