eesel offers easy Zendesk implementation and setup. Our team implemented and achieved results quickly during our 7-day trial. Responses are simple to fix and adjust. The platform even includes automations for ticket tagging, assignment, and status updates! Review collected by and hosted on G2.com.

Support is very helpful; however, due to timezone differences, it takes longer to resolve issues. They are very communicative and take issues seriously. Review collected by and hosted on G2.com.

I like that eesel AI automatically organizes and searches documents in the browser, giving me quick access to the information I need without wasting time Review collected by and hosted on G2.com.

I wish it had more integration options with other tools I use, as that would make it even more versatile Review collected by and hosted on G2.com.

Its easy to integrate the many places where knowledge exists like Notion, Zendesk, Website, Shopify, and its also easy to manage multiple brands!

The bot also answers very well most of the time. Review collected by and hosted on G2.com.

The support reply time. When we are debugging or have questions its a bit slow to get support because of the timezone difference and maybe they are also a small team.

When they reply however they take our matters very seriously which is a huge upside! Review collected by and hosted on G2.com.

support is really good. Quick answers, trying to find individual solutions to my requirements. Review collected by and hosted on G2.com.

A german localization would be great. Besides that, nothing so far. Review collected by and hosted on G2.com.

Prompting the model

Learning From Articles

Ease of connecting to Shopify Review collected by and hosted on G2.com.

So far not much, this is the best AI support model. Review collected by and hosted on G2.com.

Eesel ai requires almost no setup, works instantly with good integration possibilities. Responses are good and data is kept save. Review collected by and hosted on G2.com.

Nothing at the moment, so far so good... Review collected by and hosted on G2.com.

You can integrate it with Freshdesk and Shopify. Very good customer support. Review collected by and hosted on G2.com.

The price is high.

It will be useful to send data to a bot by email. Review collected by and hosted on G2.com.

Easy to get started and train the AI on our business to give informed replies to customers and visitors Review collected by and hosted on G2.com.

Not enough integrations available and sometimes there is slow response time on their team when help is needed Review collected by and hosted on G2.com.

Very easy to customize to match tone and style of my business. Also, it's intuitive and easy to use even for newbie to AI. Review collected by and hosted on G2.com.

There's nothing I dislike about eesel AI so far. Review collected by and hosted on G2.com.