--- title: edrone Reviews meta_title: 'edrone Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 242 reviews by the users' company size, role or industry to find out how edrone works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 242 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # edrone Reviews **Vendor:** edrone **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 4.8/5.0 **Total Reviews:** 242 ## About edrone edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store operations, engage customers, and significantly boost sales. With edrone, you gain access to a comprehensive suite of tools, regardless of your contact list size: 20+ Marketing Automation Scenarios - Recover Abandoned Cart - After Sale - Viewed products - Personalized Recommendations - Cross-Selling Customer Base Expansion Tools - Pop-ups - Banners - Web Layers On-site Solutions - Social Proof Widgets - Smart Recommendations Advanced Segmentation - Create custom automation scenarios - 360° Customer Profiles and CRM Section - Multichannel Inbox – consolidate messages from various platforms - Product Analytics ...and many other features crafted with e-commerce in mind. Use edrone for free Curious to see edrone in action? Sign up for a free account and send up to 200 messages per month, including 100 free SMS messages. The Freemium version grants you access to essential features without time limits, fees, or the need to provide credit card details. It's the perfect way to kickstart your marketing automation journey and gain deeper insights into your customers. ## edrone Pros & Cons **What users like:** - Users commend edrone for its **quick and helpful customer support** , enhancing overall user experience and satisfaction. (20 reviews) - Users praise edrone for its **ease of use** , highlighting the user-friendly interface and effective customer support. (19 reviews) - Users find edrone to be an **easy-to-use and helpful app** , complemented by excellent customer support and clear communication. (14 reviews) - Users praise the **intuitive design** of edrone, enhancing ease of use and facilitating smooth onboarding experiences. (13 reviews) - Users are impressed by the **comprehensive automation** features of edrone, enhancing engagement and saving valuable time. (10 reviews) - Users value the **comprehensive automation capabilities** of edrone, enhancing customer engagement and saving time in operations. (10 reviews) - Users commend the **excellent customer engagement** offered by edrone, highlighting the professionalism and clear communication from the team. (9 reviews) - Features (8 reviews) - Users highlight the **excellent customer support** and ease of use, enhancing their experience with edrone. (6 reviews) - Easy Setup (6 reviews) **What users dislike:** - Users face a **steep learning curve** with edrone, citing initial challenges and basic data absorption issues. (6 reviews) - Users face a **learning difficulty** with edrone, requiring time and resources to overcome initial challenges. (5 reviews) - Users find **missing features** frustrating, especially limited customization and non-functional mobile chat options. (5 reviews) - Users find the **complex setup** challenging, requiring time to learn and adapt to advanced workflows. (4 reviews) - Users experience a **difficult setup** , facing initial complexities and challenges with installation and advanced features. (4 reviews) - Users find the **difficult learning curve** of edrone frustrating, particularly with outdated manuals and complex setup processes. (3 reviews) - Not Intuitive (3 reviews) - Steep Learning Curve (3 reviews) - Complexity (2 reviews) - Users find **data management issues** prevalent in edrone, struggling with segmentation, customization, and sales data absorption. (2 reviews) ## edrone Reviews ### 1. Easy and useful tool for e-commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Ariadna G. | E-commerce & Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about edrone?** Variety of marketing automation options and absolutely the best support! Edrone is our main marketing automation tool which helps us grow everyday. Thanks to many available e-mail MA scenarios, we are able to engage our customers and recover abandoned carts. Additional onsite options like pop-ups, web layers or push notifications, support our sales and marketing campaigns when we need it. Also, cooperation with Edrone's Custommer Support is amazing! They are very responsive and always ready to help us in improving our marketing activities or solve any problems. Another plus is that Edrone is developing new ideas and introducing new options very fast. There are much more solutions right now, than when we started using Edrone couple years ago, and they are still working on new options. **What do you dislike about edrone?** In some cases drag and drop editor does not work as smoothly as it could. **What problems is edrone solving and how is that benefiting you?** Edrone increases our sales, helps recovering abandon carts and keeping in touch with our customers. Thanks to Edrone we can easily reach our customers by using different forms of communication. **Official Response from Katarzyna Wójcik:** > Hi Ariadna, thank you for taking the time to write such an insightful review. We will make sure that our Support Team gets your message, it's great that you have a good relatioship with them and enjoy working with them. We're glad that the tool helps you in your day-to-day operatins and that you see and appreciate our growth. Cheers to many more years together! ### 2. Opinion on the EDRONE email automation system **Rating:** 5.0/5.0 stars **Reviewed by:** Marek K. | E, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about edrone?** The speed and ease of use of the program. Edrone focuses on simplicity, but this is only an impression, as the system has a number of advanced functions. The program has everything you need to promote your website or collect information about users. A number of functions and templates for sending e-mail messages, a rich campaign reporting system, a great editor for creating e-mail messages. Tools for creating popups, webpush, sending SMS messages and chatting. **What do you dislike about edrone?** There are no such things, the program lives up to all hopes for it. **Recommendations to others considering edrone:** Edrone is a system that can bring maximum benefits for little money. If you need the best customer contact tool, choose Edrone. Speed ​​of action, easy editing, quick communication with the client, all in one place. **What problems is edrone solving and how is that benefiting you?** Thanks to EDRONE, we started making money. Previously, we used various X companies, but no tool lived up to our hopes. The program knows when to send previously created messages to the user. The system tells you how to act so as not to discourage the customer from buying products. **Official Response from Katarzyna Wójcik:** > Hi Marek, thanks for such an insightful review! We're so happy to hear that we have accomplished our mission: making advanced and complex functions easy to use and self-explanatory. It's a pleasure to work with you! ### 3. Edrone has help to automize marketing processes and save a lot of time **Rating:** 5.0/5.0 stars **Reviewed by:** Mariusz K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about edrone?** Complexity and coherence. Within one tool, the company managed to deliver a combination of single-action ideas, which helps to organize my marketing projects. **What do you dislike about edrone?** I don't like the fact of being charged for some additional features. **What problems is edrone solving and how is that benefiting you?** They help to build market awareness and reach customers via automated newsletters. On top of that, there are available unique features that help connect with our customers and engage them. **Official Response from Katarzyna Wójcik:** > Thank you so much for your review Mariusz! We appreciate you taking the time to write it. ### 4. Delightful support, satisfying return on investment **Rating:** 4.0/5.0 stars **Reviewed by:** Łukasz M. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2022 **What do you like best about edrone?** I like the way of creating newsletters the most, which closely resembles Canva. Simple and pleasant. **What do you dislike about edrone?** The implementation of edrone is exhausting and with many issues, the client is left to handle them alone with the documentation. **What problems is edrone solving and how is that benefiting you?** Increased number of subscribers, faster newsletter creation time ### 5. Good and effective cooperation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about edrone?** The automated scenarios, we use a lot of them and they all work very well. Also we love the dashboards that help us understand our clients better and check our marketing performance. **What do you dislike about edrone?** Some parts of the software are a bit more advanced and not that easy to use in the beginning, but the support team is always there for us and helps us quickly whenever we need help. **Recommendations to others considering edrone:** Using the materials available in the FAQ section, testing new solutions and contacting the helpful service department with questions. **What problems is edrone solving and how is that benefiting you?** We don't have a big marketing team so the automated emails help us save time and keep new orders coming in constantly, especially from existing clients that return to shop again. We also use pop-ups with subscription forms to grow our list. **Official Response from Katarzyna Wójcik:** > Thank you! ### 6. Restore customers and rescue abandoned carts **Rating:** 5.0/5.0 stars **Reviewed by:** Grzegorz S. | eCommerce specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2021 **What do you like best about edrone?** Our company is not a powerful corporation (so far;)), we do not employ hundreds or even dozens of employees. There are several of us and everyone is absorbed in their duties. Orders to suppliers, customer service, invoices, payments and order preparation for customers, etc. We didn't have time to think about why we have so many one-time customers. However, it started to worry us so we started looking for an idea what to do with it. And how to do it so as not to have to sit with this solution every now and then, we needed something that would work automatically. We came across a young company from Krakow that gave us their proprietary algorithms that will guide the scenarios that restore customers, we also tried to save abandoned baskets. Customer Succes Team from edrone helped us set up the scenarios and prepare the graphics. We have been cooperating for several years now and the edron company itself has grown into a great and powerful brand, developing new services that give great results We did not even realize how easy it is thanks to the edrone service to turn a one-time customer into a returning customer, and how to easily save abandoned baskets and increase its value at the same time. We have a very difficult problem, we cannot advertise and Google does not like us, we have to fight for a client, but thanks to edrone it is much easier The data speaks for itself ADVANCED_RESTORE_CUSTOMERS (19.03%) RESTORE_CUSTOMERS (15.67%) **What do you dislike about edrone?** In my opinion, the system itself has nothing to complain. **Recommendations to others considering edrone:** If you are a company that does not have specialists and you have little time to explore the secrets of ecommerce marketing, this system is just for you. It works automatically and you can take care of customer service, order packing and running your business **What problems is edrone solving and how is that benefiting you?** Our problem was the lack of time, knowledge and specialists. We were unable to turn a one-time customer into a returning customer. As well as saving abandoned baskets by customers. Thanks to the professionally prepared scenarios by the edrone Custommer Sucess Team, we found a solution to both problems and increased the value of the baskets. **Official Response from Katarzyna Wójcik:** > Hi Grzegorz, thanks a lot for such an amazing and insightful review. We're so happy to be working with clients like you, who have been with us almost since the beginning. It's a great pleasure to be growing together and learning from each other. Cheers to many more years ahead of us! ### 7. good marketing support **Rating:** 5.0/5.0 stars **Reviewed by:** Klaudia D. | I am a marketing manager at Biogo S.A. I work by logging in through the president's account., Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about edrone?** Support of edrone employees, which makes working with this system very pleasant. I like to prepare newsletters and cross-selling the most. It seems to me that the scenarios are very well developed. **What do you dislike about edrone?** I don't like the system logging me out when I'm no longer doing anything. Besides, everything is ok. I have no more objections. Each subsequent change in the system means that I want to send more and more scenarios. **What problems is edrone solving and how is that benefiting you?** I inform the customers of the online store about any changes, promotional campaigns and events that we plan. I use the system in everyday communication with clients. **Official Response from Katarzyna Wójcik:** > Thank you for your review Klaudia. It's great that you see and appreciate our growth an the fact that we always try to update our system. ### 8. Powerful tool that delivers nice ROI **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan S. | CEO & founder, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about edrone?** How quickly we were able to see ROI from co-operating with edrone. The tool was ready to use out-of-the-box, and integration went smoothly. Their scenarios cover all our needs, and we don't need to have an expert within the company to use the tool. Our marketing team has no problems with managing tools. As a CEO I like the dashboard very much, it gives me good overview on key metrics for our business. They were the third CRM for our eCommerce that we were testing, they were the ones that finally managed to make it work for us, and we have been customers for over three years right now. **What do you dislike about edrone?** Their drag n' drop editor was not very efficient, but this year it was entirely rebuilt and now works much better. Sometimes they are little bugs inside the platform, but support is very responsive and eager to help. **Recommendations to others considering edrone:** Work with them on onboarding and dedicate some time in early phases to learn tool capabilities. It has helped us a lot. **What problems is edrone solving and how is that benefiting you?** We use most of the features that you can find there. The most important ones are automation for increasing customer retention, which they have helped greatly. We see very impact on Repeat Rates, CLV, and our database growth. **Official Response from Katarzyna Wójcik:** > Dear Bogdan, thank you for such an insightful review. We're glad you're enjoying our tool. ### 9. Review of activities using the edrone system in the company Meditrans **Rating:** 4.5/5.0 stars **Reviewed by:** Konrad D. | e-commerce specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2021 **What do you like best about edrone?** We really like the possibility of automating marketing activities on our website. Thanks to Edrone, we are able to properly identify and recognize customers who buy products on our website. It helps us create and adapt marketing tools such as Mailing and, Pop-up. This allows us to further personalize product offers for our customers. **What do you dislike about edrone?** There were several technical issues when we creating marketing scenarios. The eDrone team helped to quickly resolve the issue **What problems is edrone solving and how is that benefiting you?** It provides an easy and enjoyable way to create marketing content used to promote and sell products. Enables me to create multiple marketing scenarios for different occasions, which allow me to more accurately run advertising campaigns at the online store. With the use of Edrone, I can properly influence the abandonment of shopping carts. **Official Response from Katarzyna Wójcik:** > Thank you, Konrad! We are glad that you're happy with our tool. ### 10. Edron is a great and very useful product **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina K. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about edrone?** great tools for engaging customers - abandoned baskets, recommendations, dedicated messages, weblayers, etc. Additionally, very helpful collection of customer information and chat for quick communication with the customer **What do you dislike about edrone?** I haven't discovered any weaknesses of the tools yet, everything seems very intuitive and easy to use **What problems is edrone solving and how is that benefiting you?** thanks to edrone we solve, among others, the problem of abandoned carts, and previously newsletters were general - currently we can select them individually for each user **Official Response from Katarzyna Wójcik:** > Thank you so much, Paulina, we couldn't be happier. It's so nice to read that you don't see any issues with edrone! Thank you for your review! ### 11. Very good Edrone experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2022 **What do you like best about edrone?** Customer support. Every time I had any issues Agata, who we work with, was super helpful. **What do you dislike about edrone?** Not very user-friendly interface. I needed some time to get used to it and be able to find the options I was looking for. **Recommendations to others considering edrone:** It is very useful to have someone, who will help you with the setup. **What problems is edrone solving and how is that benefiting you?** I have all the marketing automation options I need in one place. ### 12. Good job! **Rating:** 5.0/5.0 stars **Reviewed by:** Szymon G. | Menadżer sprzedaży, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about edrone?** simply dashboard, fast support, advenced solution, simply integration **What do you dislike about edrone?** The only problem is the lack of an application on the phone **What problems is edrone solving and how is that benefiting you?** I have reduced the number of abandoned shopping carts, I regularly send newsletters to customers **Official Response from Katarzyna Wójcik:** > Thank you Szymon. ### 13. Immediate results, great contact with specialists. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about edrone?** Edrone specialists are very willing to help with the implementation, the integration was lightning fast. Edrone is a great support for our company's marketing department. **What do you dislike about edrone?** We are satisfied with everything, so far there is nothing to complain about. In case of questions or doubts, we always receive help and support. **What problems is edrone solving and how is that benefiting you?** First of all, we wanted to save abandoned baskets, which is a big problem in our online shop. **Official Response from Katarzyna Wójcik:** > Hello there, thank you so much for your review. We really appreciate you taking the time to write it! We're glad that you're happy with our tool and that it helps you solve your problems. ### 14. edrone - results and review **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra Z. | brand specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about edrone?** simple and intuitive CRM system, quick contact and helpful consultants, great opportunities for the development of your company and regularly appearing new functions **What do you dislike about edrone?** nothing ;) I don't think we need anything else **Recommendations to others considering edrone:** As I said, edrone is intuitive and you can always count on the support of a consultant. The use of it is encouraged by new functions that appear regularly, which enable further development **What problems is edrone solving and how is that benefiting you?** collecting a customer base, observing customer behavior, using automated and dedicated newsletters, the possibility of automation via chat - this is the function we want to introduce **Official Response from Katarzyna Wójcik:** > Thank you for taking the time to write the review Aleksandra! ### 15. Review of Edrone **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin W. | Supply Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about edrone?** Organized information architecture, user-friendly flow **What do you dislike about edrone?** lack of ability to test a/b recommendation frames, lack of ability to display a label with % in case of discount in recommendation frames **What problems is edrone solving and how is that benefiting you?** Transitions from recommendation frames have clearly increased. ### 16. Interesting functions, great support **Rating:** 4.5/5.0 stars **Reviewed by:** Ewa Z. | Digital marketing specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about edrone?** Possibility to return to people who had contact with my store. The possibility of a fairly simple marketing automation. Using ready-made solutions Great support. The ability to create pop-ups **What do you dislike about edrone?** For a small company, the cost of the program is quite high, especially the price of additional functions. At the beginning, the service seems not very intuitive, but you can always count on support **Recommendations to others considering edrone:** It is worth to try **What problems is edrone solving and how is that benefiting you?** Recovery of abandoned carts. Possibility to automatic send offer to people who had even small contact with my store. **Official Response from Katarzyna Wójcik:** > Thank you Ewa! ### 17. A great tool to improve ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Mariusz S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about edrone?** I like the intuitiveness of the system. Thanks to edrone I can quickly adapt the message to my customers and communicate with them efficiently. I also like the ability to configure marketing automation scenarios in various ways, which allows me to monitor the effects of my marketing activities. **What do you dislike about edrone?** No such thing so far. I have not encountered any difficulties. I can always count on edrone for support and help. **What problems is edrone solving and how is that benefiting you?** Edrone helps m **Official Response from Katarzyna Wójcik:** > Thank you Mariusz! ### 18. Great automation for ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Zuzanna K. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about edrone?** I use Edrone daily to boost my online shops. I like the variety of automation scenarios and additional resolutions for on-page marketing. Also, support is excellent - usually, I get help within 5 min. I found that Edrone boosted my sales, customer loyalty / returning customer rate and helped me convert abandoned carts. I bought a yearly plan, and I think I will stay with Edrone. **What do you dislike about edrone?** I think the user interface may be a little bit confusing at the beginning. Also, in my case, the new drag and drop editor is much slower than the previous version, but I hope it will be improved. **What problems is edrone solving and how is that benefiting you?** As I wrote before: - increased sales in my store - grew conversion of email subscribers - helped me increase returning customer rate. Also, I use additional features for seasonal promotions. **Official Response from Katarzyna Wójcik:** > Thank you for such a great review Zuzanna. We couldn't be happier with the fact that you're planning to stay with us! We're sorry to hear about your struggles but as you've mentioned - our support is always there to help. Don't hesitate to talk to them and ask them for whatever you need. Cheers to the bright future ahead of us! ### 19. Obvious choice for marketing automation **Rating:** 5.0/5.0 stars **Reviewed by:** Dominika K. | E-commerce Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about edrone?** First of all I need to say I like cooperation from the very first steps. The tool is easy to integrate with an online store. Whats important support is available and helpful to solve the problems if there are any. Edrone is accessible and intuitive to use, e-mail scenarios are very useful. Thanks to this, you can enlarge the newsletter database and save abandoned carts. I am also very pleased with the cooperation with our Customer Support (Kamila) because contact is great! Another good thing is that the company is developing, introducing new solutions. They are also open to our suggestions. I appreciate it very much. **What do you dislike about edrone?** It seems like everything works well. I don't have any bad experiences. **What problems is edrone solving and how is that benefiting you?** - more subscribers - increased sales - less abandoned carts **Official Response from Katarzyna Wójcik:** > Hi Dominika, thanks for taking the time to write such an amazing review. We're so happy that you're pleased with our cooperation. Also, we will make sure to let Kamila know that you appreciate her work. ### 20. Review of Edrone **Rating:** 5.0/5.0 stars **Reviewed by:** Patryk T. | Specjalista ds. Sprzedaży, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about edrone?** Recommendation frameworks that clearly influenced the conversion process of visitors to our website. **What do you dislike about edrone?** The system is not very flexible, with few editing options. **What problems is edrone solving and how is that benefiting you?** We have clearly increased transitions from the newsletter. ### 21. Don't get maneuvered into a long-term contract with edrone! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about edrone?** Customer acquisition process mastered to perfection. **What do you dislike about edrone?** Typical money-grab, customer acquisition procedure perfected, then disaster. Pay and cry standards from 20 years ago there are many better alternatives. **What problems is edrone solving and how is that benefiting you?** Not so many. ### 22. Evaluation of the cooperation between Edrone and Pinokio **Rating:** 5.0/5.0 stars **Reviewed by:** Malwina D. | e-commmerce specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about edrone?** The biggest advantage of edrone is the scenarios that are excellently tailored to customer behaviors. Additionally, Edrone employees are always available and you can always count on them. **What do you dislike about edrone?** There is no such thing, since I've been using Edrone, I am very satisfied with the collaboration. The tool is constantly evolving, and we users along with it. I am looking forward to the next updates :) **What problems is edrone solving and how is that benefiting you?** Particularly noteworthy are abandoned carts and rescuing customers who do not return to the store. Additionally, the recommendation scenario gives customers a sense of individual approach. **Official Response from Katarzyna Wójcik:** > Thank you so much for such a positive opinion, Malwina. Thank you for being with us. ### 23. Edrone is the best marketing tool for eCommerce! **Rating:** 5.0/5.0 stars **Reviewed by:** Kamila Z. | G, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about edrone?** We have a very positive experience with Edrone. The operation is simple and intuitive, and the integration is smooth and trouble-free. Even if they do appear, you can count on the support of the Customer Service Office, whose qualified employees conscientiously approach their duties. Edron has a range of marketing solutions and email automation scenarios that we use every day. As a result, sales in our store have increased, and the number of abandoned baskets has significantly decreased. Best marketing tool for eCommerce! **What do you dislike about edrone?** Everything works very well we don't have any sugestion. **What problems is edrone solving and how is that benefiting you?** Daily, we use the customer communication system in many forms. It is brilliant when it comes to modern solutions that are updated. **Official Response from Katarzyna Wójcik:** > Dear Kamila, thank you so much for the review! It's so good to hear that you're satisfied with our tool and that it managed to deliver genuine results. Also, thank you so much for appreciating the work of our Support Team, they really put their hearts into their work and it's great to see that it pays off. ### 24. I recommend edrone. **Rating:** 5.0/5.0 stars **Reviewed by:** Anna S. | CEO novvi.pl, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2022 **What do you like best about edrone?** I liked the large number of scenarios and the creator for making them the most. **What do you dislike about edrone?** The number of options in edrone requires dedicating a lot of time to use the system, but there is an option for onboarding or dedicated support. **What problems is edrone solving and how is that benefiting you?** Communication with clients. Direct reach with a personalized offer. **Official Response from Katarzyna Wójcik:** > Thank you for your feedback, Anna! We are glad that you are satisfied with our system. ### 25. Great platform that boost my ecomerce! **Rating:** 5.0/5.0 stars **Reviewed by:** Kuba R. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about edrone?** Simple marketing automation scripts that You can active right away. An amazing drag&drop email designer. Simple on sites and pop-ups scripts. Advanced CRM **What do you dislike about edrone?** Some widgets are missing in my opinion, like Social Proof, but I know that it's about to appear in near future. **What problems is edrone solving and how is that benefiting you?** The main benefit is that I have everything I need to run marketing for my e-commerce on a single platform. From newsletter to advanced CRM. **Official Response from Katarzyna Wójcik:** > Thanks for sharing you opinion and feedback with us Kuba. ### 26. Great tool for e-commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about edrone?** We like the segmentation possibilities for newsletters, much better in terms of flexibility and control when compared to other tools we tried out before. Also, the automation scenarios are very effective and easy to use. Having all relevant metrics in one place is also very helpful, instead of having to gather information from several different places. Last but not least, the fact that it is available in Portuguese is the cherry on top :) **What do you dislike about edrone?** Initially we had some trouble making the integration work, but edrone offered amazing support, helping us quickly identify the problem -- it was an issue with our payment platform, which was easily solved. We also wish it was easier to navigate through all customer profiles at once instead of searching by segmentation groups, email or phone. All in all, there are definitely some areas of improvement, but since we started using edrone there have already been some positive changes on the platform. We hope that will continue! **Recommendations to others considering edrone:** I would recommend edrone for any mid-sized ecommerce that wants to implement a solid marketing automation strategy and gather more information about their customers. For us, this system definitely pays for itself. **What problems is edrone solving and how is that benefiting you?** We've seen a dramatic increase in the quality of our communication with customers, we can finally keep track of their shopping journeys (what they are interested in, what products they are viewing, how often they are buying, etc), and we've been spending much less time doing operational tasks and more time thinking about improving our general strategy. ### 27. I find edrone great CRM system **Rating:** 5.0/5.0 stars **Reviewed by:** Alicja S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2021 **What do you like best about edrone?** There are many upsides to edrone. People working there are very helpful with everything. Not only do they help you with your needs but they also indicate possible pathways to increase your sales. What is more, edrone evolves continually. There are regularly new useful functions implementing by them. Edrone organizes special webinars to teach their clients how to use these new functions. **What do you dislike about edrone?** I don't know if it is anything I dislike about edrone. **What problems is edrone solving and how is that benefiting you?** Edrone helps us with organizing communication with our clients. Everything is in one easy system. Talking about benefits we have increased our sales and we have more clients thanks to edrone. **Official Response from Katarzyna Wójcik:** > Hi Alicja, thank you for taking time to write sucha a gret review. We're so happy to hear that you are satisfied with the tool and with our team. ### 28. Edrone & Recman - good collab **Rating:** 4.5/5.0 stars **Reviewed by:** Aneta W. | senior specialist of marketing and pr, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about edrone?** Fast and efficient contact, satisfying, very good sales results achieved thanks to cooperation, quick help, new solutions in the field of marketing automation and a newsletter. I appreciate the friendly relations between our companies. edrone has become a fundamental part of our online business. **What do you dislike about edrone?** I don't think there are any problems with cooperation. Everything works smoothly. **Recommendations to others considering edrone:** adjust the edrone offer to your needs, it will certainly help you find the best solutions **What problems is edrone solving and how is that benefiting you?** Introduction of recommendation frames for customers, efficient and cyclical sending of newsletters, many marketing automation solutions. All activities with edrone have a satisfactory effect on the sales results. We conduct constant monitoring of activities, our cooperation brings good results. **Official Response from Katarzyna Wójcik:** > Hi Aneta, good to see you here, thanks for taking the time to write a review. It's a pleasure to work with you. ### 29. Edrone rating **Rating:** 5.0/5.0 stars **Reviewed by:** Maciej R. | E-commerce specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about edrone?** E-mail scenarios, email drag, and drop creator, all the most important information about clients in one place. Very helpful support **What do you dislike about edrone?** The initial navigation through the panel is a bit complicated. Not very transparent reports **What problems is edrone solving and how is that benefiting you?** Thanks to Edron, I have no problems reaching our customers. In case of problems, I can remove the client from our database with one click **Official Response from Katarzyna Wójcik:** > Thanks for your feedback Maciej! ### 30. We truly recommend edrone for any ecommerce. This tool has all the features you need! **Rating:** 5.0/5.0 stars **Reviewed by:** Katarzyna H. | Specjalista ds. marketingu, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about edrone?** We love the Automation scenarios. We successfully use Cross-selling, Product recommendations, Recover abandoned carts and post sale communications and they all work great. We also use Pop-ups in combination with Newsletter subscription automation. **What do you dislike about edrone?** Nothing major, but some features could have more configuration options. Also, the inferface takes some time to get used to, and we've faced some occasional bugs. That said, they have always given us excellent support and they are clearly working toward fixing and improving the platform. **Recommendations to others considering edrone:** This tool has all the features you need to set up a marketing automation strategy and see exactly the results you're getting from it. **What problems is edrone solving and how is that benefiting you?** We stopped losing sales from abandoned carts, and we can keep clients coming back using the automation emails + regular newsletters. It helps us save time and money. **Official Response from Katarzyna Wójcik:** > Thank you, Katarzyna! It's great to hear that you like edrone and its solutions and that they help you with your daily operations. ### 31. Effective automation with Edrone **Rating:** 5.0/5.0 stars **Reviewed by:** Tomasz K. | E-commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about edrone?** Quick and helpful support. Clear panel, substantial analytical section. **What do you dislike about edrone?** Several functionalities that are still waiting to be implemented. **What problems is edrone solving and how is that benefiting you?** Automation, handling high traffic, abandoned cart problem **Official Response from Katarzyna Wójcik:** > Thanks for the feedback, Tomasz! We hope you will be satisfied with our latest features! ### 32. A simple application to contact the customer **Rating:** 5.0/5.0 stars **Reviewed by:** Rafał J. | menager sprzedaży, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2021 **What do you like best about edrone?** I do not need coding skills, a lot of helpful tools, e.g. chat with clients, automatic mailing, pop-ups and advertising banners **What do you dislike about edrone?** It is difficult to fault anything because the support reacts quickly and corrects mistakes that usually result from my ignorance. **Recommendations to others considering edrone:** It is worth a try, because the edrone cooperation brings benefits. It may seem complicated at first, but 2 webinars are really enough and you can work on this solution. **What problems is edrone solving and how is that benefiting you?** contact with a new client via chat - restoring old clients. I did not know that sending mailing is such an important matter. **Official Response from Katarzyna Wójcik:** > Thank you for the review Rafał. We're glad that you appreciate how easy to use edrone is. We do our best to make it as self-explanatory as possible. ### 33. User friendly online marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dariusz W. | Senior Marketing Automation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about edrone?** The biggest advantage of Edrone is the ease of configuring many functions-options to conduct marketing campaigns in one place. Edrone gives us the ability to quickly set up marketing campaigns that bring great results just as quickly. If necessary, we can also count on help from the technical department, which solves emerging problems and helps optimize campaigns. **What do you dislike about edrone?** Few management possibilities in CRM from the system level and no possibility to customize automatic scenarios. **Recommendations to others considering edrone:** Easy setup and fast results. **What problems is edrone solving and how is that benefiting you?** I did not find any major problems in the system, everything works smoothly and efficiently :) **Official Response from Katarzyna Wójcik:** > Hi Dariusz, thank you for taking time and writing such an insightful review. We're glad you're generally happy with our tool. ### 34. Good cooperation **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin K. | Art Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about edrone?** Quick contact and professional approach to tasks **What do you dislike about edrone?** I don't really have any objections, the cooperation is always very smooth **Recommendations to others considering edrone:** I recommend to everyone the activities we conduct have a positive impact on our brand **What problems is edrone solving and how is that benefiting you?** All kinds of streamlining of operations **Official Response from Katarzyna Wójcik:** > Thank you for such a great review Marcin! ### 35. MG home **Rating:** 5.0/5.0 stars **Reviewed by:** Malgorzata P. | specialist of e-commerce, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2021 **What do you like best about edrone?** Fast action, good ideas, great collaboration, looks like it thinks ;) **What do you dislike about edrone?** As always AI, we have to control it. It doesn't have human's mind. **Recommendations to others considering edrone:** When you try it, you wouldn't want to resign from it. **What problems is edrone solving and how is that benefiting you?** It does a lot of things without my integrations. **Official Response from Katarzyna Wójcik:** > Thank you Małgorzata. Luckily controlling AI is our super-power so let us know in case of any issues ;) ### 36. Edrone - program for automatic e-mails and newsletters **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra W. | Marketplace Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about edrone?** simple e-mail wizard, lots of possibilities, many options for sorting customers (e.g. by date of purchase or category) **What do you dislike about edrone?** there is no such thing, because you can always ask support for help **What problems is edrone solving and how is that benefiting you?** reaching customers who have not bought from us for a long time **Official Response from Katarzyna Wójcik:** > Thank you Aleksandra! ### 37. Effective tool for marketing automation, customer service & onsite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about edrone?** Deep analytics, ready to use tool and marketing automation scenarios, valuable and advanced reports with a comprehensive view of the store’s vital metrics, variety of solutions and constant development of the system. **What do you dislike about edrone?** Not really finding any features that we don't like or have issues with. **What problems is edrone solving and how is that benefiting you?** The huge advantage is the ease of integration. The tool is also easy to use, and the panel is very intuitive. Edrone has a very committed and helpful customer service team - with such support you can always count on help at the highest level. **Official Response from Katarzyna Wójcik:** > Thank you for the review! We couldn't be happier to hear that you like our system and our Support Team. I'll make sure to let them know. ### 38. Edrone helps us maintain long-lasting relationships with our clients **Rating:** 5.0/5.0 stars **Reviewed by:** Anna G. | Sales Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about edrone?** Edrone are people who are very creative, helpful and have new ideas all the time. They are open to our suggestions and always have several solutions prepared. And what's best - great contact! Edrone gives us the opportunity to adapt our offer and promotion to our clients and allows us to maintain long-term relationships with tchem. **What do you dislike about edrone?** Sometimes the Edrone panel is not readable, but we always get help in such situations. **What problems is edrone solving and how is that benefiting you?** Distribution of coupons to newsletter subscribers, chat on our website. We are also working on a new project to collect our clients' birthdays. **Official Response from Katarzyna Wójcik:** > Hi Anna, thanks for taking the time to write a review for us. We're glad that you see and appreciate the fact that we're constantly trying to improve. Also, thank you for mentioning the "great contact". Indeed we do try our best to be as responsive to our clients' needs as possible. ### 39. Reflect - review **Rating:** 4.5/5.0 stars **Reviewed by:** Natalia K. | Marketing specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about edrone?** The variety of options for marketing automation and supportive customer service. Furthermore, it is clear that Edrone is constantly developing its tools, as it gives users new options. If there's any trouble, customer support does its best to fix it. **What do you dislike about edrone?** There were some troubles in scenarios adjustment and, unfortunately, also during sending. **Recommendations to others considering edrone:** If you're not sure whether implementing marketing automation is within your reach, edrone helps at every step of a project, so you can make it. **What problems is edrone solving and how is that benefiting you?** Rescuing abandoned carts and growing our email base. We're experiencing the growth of income from these scenarios. **Official Response from Katarzyna Wójcik:** > Hi Natalia, thank you so much for taking the time to review our product. We're glad that you're generally happy with it and that you see and appreciate the fact that we're all about constant improvement and growth. Also, thanks for appreciating the work of our Support Specialists, they really are doing a great job. We hope that all of your issues with our scenarios are long gone now. If not, don't hesitate to contact us, we'll do our best to help. We're happy to be growing together! ### 40. Short rate for Q4 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about edrone?** Good Dashboard UI/UX. Helpful Account Manager. **What do you dislike about edrone?** Dashboard. For me isn't user friendly. Doesn't work properly on mobile :). Missing some marketing automation options like Social Proff, Dedicated banners for divs. **Recommendations to others considering edrone:** Just try :) **What problems is edrone solving and how is that benefiting you?** Some marketing automation. Emails with coupons. We're still waiting for recomendation frames. I hope new features will come soon. Pop Up fast creations. **Official Response from Katarzyna Wójcik:** > Thanks for your feedback! ### 41. Great support, great tool, great results **Rating:** 5.0/5.0 stars **Reviewed by:** Martyna S. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about edrone?** The best in Edrone is their support, always ready to help and fix some issues **What do you dislike about edrone?** When I've started using Edrone, the biggest problem for me was their UI - it was hard to find anything. But over time, you can see that they are working on it. **What problems is edrone solving and how is that benefiting you?** We send mailings to a group of recipients defined by us; we can create scenarios of automated mailing - it is easy to reach our customers **Official Response from Katarzyna Wójcik:** > Thank you for such a good review Martyna! ### 42. Automating tasks can save you a lot of time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Supermarkets | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2021 **What do you like best about edrone?** newsletter scenarios, automatic actions taken by the system, allowing the customer to stay on the site **What do you dislike about edrone?** Lack of tutorials, the system requires some graphic knowledge. **Recommendations to others considering edrone:** If you want to be in constant contact with the customer and be able to analyze their behavior on your website, the edrone system makes it very easy. In the initial period, it requires a certain commitment and the process of mechanical marketing, but later you can see the effects of the work. **What problems is edrone solving and how is that benefiting you?** Communicating with customers via newsletters, web layers, and other tools is very helpful. **Official Response from Katarzyna Wójcik:** > Hi, thank you for your feedback. Remember that if you need any assistance, our Support Team is at your disposal! ### 43. Very beneficial cooperation with Edrone. **Rating:** 5.0/5.0 stars **Reviewed by:** Malwina D. | e-commmerce specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about edrone?** number of interesting scenarios, pop-ups, chat **What do you dislike about edrone?** There is nothing about edrone that I don't like. **What problems is edrone solving and how is that benefiting you?** abandoned carts, newsletter signup, recommendations, customer recovery **Official Response from Katarzyna Wójcik:** > Thank you for your feedback, Malwina! ### 44. Effective tool for e-commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Anna G. | Specjalista PR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about edrone?** KPI's are highly beneficial and eDrone has detailed statistics. **What do you dislike about edrone?** I have no objection, everything is ok... **What problems is edrone solving and how is that benefiting you?** eDrone supports building customer loyalty **Official Response from Katarzyna Wójcik:** > Thanks, Anna! ### 45. Great cooperation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2022 **What do you like best about edrone?** quickly solve encountered problems **What do you dislike about edrone?** everything is fine, I have no comments **What problems is edrone solving and how is that benefiting you?** we solved the problem of abandoned carts **Official Response from Katarzyna Wójcik:** > Great thanks for your opinion! ### 46. Edrone is a very good tool to marketing automation. **Rating:** 4.0/5.0 stars **Reviewed by:** Tomek D. | marketing specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about edrone?** Edrone is powerful and easy to use. If you need information about your customers and your e-commerce business Edrone is for You. Very good support! **What do you dislike about edrone?** Everything works fine and we don't have any speciall sugestion. **Recommendations to others considering edrone:** Just use it. It is an excellent tool. **What problems is edrone solving and how is that benefiting you?** Edrone provides a variety of tools and software that can significantly speed up the sales process. Automated e-mails, popups, cross-selling, CRM, everything helps in modern marketing. **Official Response from Katarzyna Wójcik:** > Thanks for the review Tomek, we appreciate it! ### 47. Highly recommend it **Rating:** 5.0/5.0 stars **Reviewed by:** Catalina N. | Director Comercial, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2021 **What do you like best about edrone?** Edrone helps us reach a wider audience, but at the same time, keeps us relevant thanks to the personalized e-mails. Moreover, their dashboard is clear and easy to read; therefore, it helps us respond fast to our changing customer’s needs. I highly recommend them! Thank you for helping us spread the pleasure of reading! 😊 **What do you dislike about edrone?** There were some challenges at the beginning with the set-up, but mostly because of the fact that we were implementing many things on the same time for our website. **What problems is edrone solving and how is that benefiting you?** Reach a wider audience while remaining relevant for every customer. **Official Response from Katarzyna Wójcik:** > Hi Catalina, thank you so much for taking your time and writing the review, we appreciate that. We're glad you like our product and that we managed to overcome our initial issues. We're honored that you chose us to be your partner in spreading the joy of reading! Thanks! ### 48. Best tool for simple MA **Rating:** 5.0/5.0 stars **Reviewed by:** Grzegorz S. | Młodszy Specjalista ds. Marketing Automation, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about edrone?** The best thing is its simplicity and ease of use. You do not need to have programming knowledge and think about coding processes - all the necessary MA processes are visible and ready to be implemented with a few clicks **What do you dislike about edrone?** The tool may not be sufficient for very advanced marketers who want to combine multiple processes in CRM and ERP. **What problems is edrone solving and how is that benefiting you?** Easily communicate with and serve customers through the tool in an automated manner. **Official Response from Katarzyna Wójcik:** > Hi Grzegorz, thanks for your feedback. It's so good to hear that you like our tool and appreciate the implementation/integration process. We tried really hard to make it as self-explanatory as possible. It's good to know that we've succeeded. ### 49. Quick implementation, easy to use, great customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Piotr C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about edrone?** Quick implementation, easy to use, great customer service. Easy email editor. We use edron for sending marketing newsletters and marketing automation. **What do you dislike about edrone?** It would be useful to have more options in the configuration of mailing sending scenarios. **What problems is edrone solving and how is that benefiting you?** Marketing communication with the client or potential client. Communicating current promotional campaigns. Actions to recover lost customers. **Official Response from Katarzyna Wójcik:** > Thanks for your review Piotr, we appreciate it. ### 50. I definitely recommend edrone to everyone who cares about professional email marketing and MA **Rating:** 5.0/5.0 stars **Reviewed by:** Monika M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about edrone?** Automated recovery of abandoned shopping carts, product recommendations or birthday messages. Extensive and precise reporting, including Customer Lifetime Value. **What do you dislike about edrone?** To be frank, there is nothing I dislike. It is a really helpful marketing tool. **What problems is edrone solving and how is that benefiting you?** I recover abandoned shopping carts, increase sales, bring back long inactive customers, increase customer loyalty. Thanks to the reports, I create more effective newsletters customized to the expectations of the recipients. **Official Response from Katarzyna Wójcik:** > Hi Monika, thank you so much for taking the time to write a review, we really appreciate it. ## edrone Discussions - [Is Edrone considering adding an option that will allow you to create your own automated scenario?](https://www.g2.com/discussions/is-edrone-considering-adding-an-option-that-will-allow-you-to-create-your-own-automated-scenario) - 1 comment, 1 upvote - [Are you satisfied with chat app and do you use it at your website?](https://www.g2.com/discussions/are-you-satisfied-with-chat-app-and-do-you-use-it-at-your-website) - 1 comment, 1 upvote - [View edrone pricing details and edition comparison](https://www.g2.com/products/edrone/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+19%3A40%3A38+-0500&secure%5Bsession_id%5D=766f8218-050a-4691-b697-b1fc44c378d2&secure%5Btoken%5D=3183de2609c9d38fc1b69bd4204e3a11945c38fd4283bd894afa0d836b1e9ebb&format=llm_user) ## edrone Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Dynamic Content - A/B Testing - Mobile Optimized **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Notifications **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Merchandising** - Product Recommendations - Product Search **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking **Integrations** - Webhooks **Templates** - Library - Customization - Optimization **Administration** - Data Storage - A/B Testing - Integrations **Analytics** - Reports & Analytics - Customer Data **Campaigns** - Targeting - Triggered Campaigns **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Social Functionality** - Social Functionality **Platform** - Custom Tracking Domain - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Integrations** - CRM/Email Integrations - E-Commerce Integrations **Social** - Social Media Advertising **Multichannel** - Web - Email - Mobile **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Platform** - Customization - User, Role, and Access Management - Internationalization - Performance and Reliability **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Campaign Management** - Campaign Dashboard - Campaign Optimization - Frequency Capping - Budget Pacing - Creative Optimization - In-App Ads **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Integration** - Data Import & Export Tools - Integration APIs **Platform** - API / Integrations - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Workflow Capability - Internationalization - Notifications ## Top edrone Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.5/5.0 (1,311 reviews) - [Manago AI](https://www.g2.com/products/manago-ai/reviews) - 4.4/5.0 (298 reviews) - [RD Station Marketing](https://www.g2.com/products/rd-station-marketing/reviews) - 4.7/5.0 (333 reviews)