--- title: edrone Reviews meta_title: 'edrone Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 242 reviews by the users' company size, role or industry to find out how edrone works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 242 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # edrone Reviews **Vendor:** edrone **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 4.8/5.0 **Total Reviews:** 242 ## About edrone edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store operations, engage customers, and significantly boost sales. With edrone, you gain access to a comprehensive suite of tools, regardless of your contact list size: 20+ Marketing Automation Scenarios - Recover Abandoned Cart - After Sale - Viewed products - Personalized Recommendations - Cross-Selling Customer Base Expansion Tools - Pop-ups - Banners - Web Layers On-site Solutions - Social Proof Widgets - Smart Recommendations Advanced Segmentation - Create custom automation scenarios - 360° Customer Profiles and CRM Section - Multichannel Inbox – consolidate messages from various platforms - Product Analytics ...and many other features crafted with e-commerce in mind. Use edrone for free Curious to see edrone in action? Sign up for a free account and send up to 200 messages per month, including 100 free SMS messages. The Freemium version grants you access to essential features without time limits, fees, or the need to provide credit card details. It's the perfect way to kickstart your marketing automation journey and gain deeper insights into your customers. ## edrone Pros & Cons **What users like:** - Users commend edrone for its **quick and helpful customer support** , enhancing overall user experience and satisfaction. (20 reviews) - Users praise edrone for its **ease of use** , highlighting the user-friendly interface and effective customer support. (19 reviews) - Users find edrone to be an **easy-to-use and helpful app** , complemented by excellent customer support and clear communication. (14 reviews) - Users praise the **intuitive design** of edrone, enhancing ease of use and facilitating smooth onboarding experiences. (13 reviews) - Users are impressed by the **comprehensive automation** features of edrone, enhancing engagement and saving valuable time. (10 reviews) - Users value the **comprehensive automation capabilities** of edrone, enhancing customer engagement and saving time in operations. (10 reviews) - Users commend the **excellent customer engagement** offered by edrone, highlighting the professionalism and clear communication from the team. (9 reviews) - Features (8 reviews) - Users highlight the **excellent customer support** and ease of use, enhancing their experience with edrone. (6 reviews) - Easy Setup (6 reviews) **What users dislike:** - Users face a **steep learning curve** with edrone, citing initial challenges and basic data absorption issues. (6 reviews) - Users face a **learning difficulty** with edrone, requiring time and resources to overcome initial challenges. (5 reviews) - Users find **missing features** frustrating, especially limited customization and non-functional mobile chat options. (5 reviews) - Users find the **complex setup** challenging, requiring time to learn and adapt to advanced workflows. (4 reviews) - Users experience a **difficult setup** , facing initial complexities and challenges with installation and advanced features. (4 reviews) - Users find the **difficult learning curve** of edrone frustrating, particularly with outdated manuals and complex setup processes. (3 reviews) - Not Intuitive (3 reviews) - Steep Learning Curve (3 reviews) - Complexity (2 reviews) - Users find **data management issues** prevalent in edrone, struggling with segmentation, customization, and sales data absorption. (2 reviews) ## edrone Reviews ### 1. Edrone in E-Commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Marcin F. | E-Commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2021 **What do you like best about edrone?** - a large number of manuals - good editor of scenarios and newsletters - positive contact with the guardian **What do you dislike about edrone?** there is no information (log for users) about the introduced changes **What problems is edrone solving and how is that benefiting you?** - I can do sales scenarios automatically - I can implement mailing and SMS campaigns quickly and easily - automation allows much more work to be done by one user / employee ### 2. A very helpful marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Martyna P. | Specjalista ds. Marketingu, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2021 **What do you like best about edrone?** I highly recommend using the edrone platform; it is an extremely helpful marketing tool for daily work to conduct effective marketing activities and maintain contact with the customers of our perfumery. The training with Ms. Monika went very smoothly, and all the information regarding scenarios and navigating edrone was very useful. I recommend it to everyone who wants to effectively manage social media in their company. **What do you dislike about edrone?** I have no negative feelings about edrone **What problems is edrone solving and how is that benefiting you?** Edrone helped solve the problem of customers abandoning their carts by launching a scenario that will effectively allow us to contact the customer and "fight" for their return. Additionally, the option to acquire high-quality mailings (contacts) through double opt-in for joining the newsletter has been enabled. **Official Response from Katarzyna Wójcik:** > Hello Martyna! Thanks for taking the time to write a review. We are glad that you are satisfied with our tool and that it makes your daily work easier :) ### 3. Edrone makes my work easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Daria K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about edrone?** Solutions that Edrone has to offer are useful - it helps to meet sales requirements and closes the sales funnel. Additionally it's very intuitive and easy to use. **What do you dislike about edrone?** In my opinion, it has no flaws. It can be overwhelming at first, but webinars are very handy. **What problems is edrone solving and how is that benefiting you?** Edrone helped to close the sales funnel, espescially with abandoned carts. I can't wait to use ale the new solutions! **Official Response from Katarzyna Wójcik:** > Thank you for your feedback Daria, it's good to hear that the webinars we do are useful! ### 4. Perfect example of how you should treat your customer **Rating:** 5.0/5.0 stars **Reviewed by:** Tymoteusz W. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about edrone?** Great automotion scenarios, everyday improved services, patience in creation the best possible outcomes, realistic influence on marketing campaigns results, conversion increase **What do you dislike about edrone?** There are some things that require additional development, like Web layer optimization, but the changes are coming in regular updates. **What problems is edrone solving and how is that benefiting you?** Marketing automotion, retargeting scenarios, customer newsletters, intelligent on-site product frames, increasing knowledge about the customers. **Official Response from Katarzyna Wójcik:** > Thanks for sharing your opinion with us Tymoteusz! We´re so glad to hear that you are satisfied with our tool and you appreciate our constant development. ### 5. A very good tool to support online sales **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about edrone?** Lots of interesting sales support scenarios. A large dose of information allowing to personalize the offer for a specific customer. **What do you dislike about edrone?** No time. It requires a lot of attention in the beginning. Fortunately, you can always count on very good edrone support. **What problems is edrone solving and how is that benefiting you?** Tools for customer engagement. Subscription management. First of all, I increase the value of the basket **Official Response from Katarzyna Wójcik:** > Thank you for the review. We're glad you're happy with edrone. ### 6. Edrone is an easy-to use platform with many intresting and useful functions. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about edrone?** Speed of creating materials and shipping to customers. **What do you dislike about edrone?** I don't like unclear reporting. Edrone general overview has a lot of information, but I don't know how to read them correctly. **What problems is edrone solving and how is that benefiting you?** I increase my customer base and build brand awareness. **Official Response from Katarzyna Wójcik:** > Hi, thanks for your feedback. Please, remember that you can always contact our Support Team in case of any problems. They will be happy to help and clear any of your doubts. ### 7. Highly recommendet Edrone **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia N. | E-commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about edrone?** Customer care solutions, excellent design dashboard, and my favourite abandoned shopping card recovery. **What do you dislike about edrone?** I had a problem signing up a new user a few times. **Recommendations to others considering edrone:** Edrone is exellent designed, intuitive and ease of use. Its highly recommendet for every fast-growing company. **What problems is edrone solving and how is that benefiting you?** Abandoned shopping cart recovery -the conversion rate quickly exceed our expectations. Sending emailing campaigns. **Official Response from Katarzyna Wójcik:** > Thanks for your feedback Natalia, we really appreciate having you as a part of our edrone family! Remember that in case of any issues you can just contact our Support Team. They're always happy to help. ### 8. Definitely one of the best marketing automation tools for e-commerce! **Rating:** 5.0/5.0 stars **Reviewed by:** Michal S. | E-commerce director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about edrone?** Pre-defined scenarios, an excellent drag'n'drop editor and the possibility of using live chat support. **What do you dislike about edrone?** Hard to say. After the recent changes to the message editor, I really can't complain about anything! **What problems is edrone solving and how is that benefiting you?** We have increased the number of customers returning to the store, and finally we use the potential of e-mail marketing. **Official Response from Katarzyna Wójcik:** > Thanks, Michał! We appreciate you taking the time to write a review. It's so good to hear that you're happy with the newest updates! ### 9. Application with amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin N. | Właściciel firmy, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2021 **What do you like best about edrone?** Functionality and support that hold your hand in every step. **What do you dislike about edrone?** IT specialists do not make corrections within 1min. However suggested corections in the application significantly accelerated the whole. **Recommendations to others considering edrone:** Start with a plan and implement the scenarios one by one to avoid getting overwhelmed by the excess. **What problems is edrone solving and how is that benefiting you?** More specifically, we change our one-time client for a frequently customers. **Official Response from Katarzyna Wójcik:** > Thank you for your feedback Marcin! ### 10. Nothing to loose ... **Rating:** 5.0/5.0 stars **Reviewed by:** Tomasz P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about edrone?** Easy to use. Full automatic. Easy to control cost and profit. Good service. Perfect people. **What do you dislike about edrone?** Hmm ... So far - nothing. We are working together since 2016. And I am satisfied. **Recommendations to others considering edrone:** Just try. You have nothing to lose and will not be disappointed. **What problems is edrone solving and how is that benefiting you?** Easy to contact customers with new offers. No need to remember to send any e-mails. **Official Response from Katarzyna Wójcik:** > Hello Tomasz, thanks for taking the time to write a review. We really appreciate it. We couldn't be happier to hear that you've been satisfied with our tool since 2016. It's really amazing to have clients like you and to be able to support each other from such an early stage in our history. Cheers to (hopefully) many more fruitful years to come! ### 11. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Adrianna L. | ecommerce specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about edrone?** ease of use, intuitive interface, the tool has a lot of possibilities and offers good customer support **What do you dislike about edrone?** I don't see any downsides, everything is ok **Recommendations to others considering edrone:** I highly recommend **What problems is edrone solving and how is that benefiting you?** Our email marketing brings more profits with edron thanks to the extensive possibilities of reaching customers in many ways, subscriber base has significantly increased, we have higher ratios **Official Response from Katarzyna Wójcik:** > Thanks for your review Adrianna, we're glad to hear that you're happy with our tool. ### 12. Great product for automating marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Mateusz S. | Marketing specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about edrone?** -easy campaign creation -easy onboarding of employees -big opportunities -great recommendation system **What do you dislike about edrone?** -panel works slowly -there are problems with web-layers problems -some functions require developer assistance **What problems is edrone solving and how is that benefiting you?** In one place I can control, among others -informing customers about new promotions -rescuing abandoned baskets -subscription to the newsletter -push marketing -cross-selling -sending promo codes **Official Response from Katarzyna Wójcik:** > Hello Mateusz, thanks for taking your time to write a review, we really appreciate it. ### 13. Why you should use edrone **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian K. | E-Commerce Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about edrone?** simplicity, innovative design, lots of possibilities and a great way to explain the scenarios **What do you dislike about edrone?** filling in discount codes in some scenarios if we do not want to use a permanent code **What problems is edrone solving and how is that benefiting you?** facilitation of mail newsletter, marketing campaigns, recognition of customers entering and using the site **Official Response from Katarzyna Wójcik:** > Thanks for the review Sebastian! It's great to hear that you consider our tool innovative. ### 14. everything is ok **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2021 **What do you like best about edrone?** newsletter, possibilities of informing customers about current promotional actions **What do you dislike about edrone?** there is no such thing that I wouldn't like, everything is fine **What problems is edrone solving and how is that benefiting you?** edron helps us collect a database concerning our clients **Official Response from Katarzyna Wójcik:** > Thanks for your opinion! ### 15. Reach and sales growth, **Rating:** 5.0/5.0 stars **Reviewed by:** Adam G. | Współwłaściciel firmy, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about edrone?** We have been using edrone for several years; it is a system that closes sales, achieving very good revenue results. We periodically develop sales using its new modules, which correspond well with our other sales channels. I recommend it. **What do you dislike about edrone?** Composition of multichannel and attribution, **What problems is edrone solving and how is that benefiting you?** closing sales, high ROI returns **Official Response from Katarzyna Wójcik:** > Thank you for sharing your opinion with us, Adam. We are glad that you are satisfied with our tool and may it continue! ### 16. Professional approach to the client. Fast and professional help! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | e-commerce specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about edrone?** Customer service and excellent email creator. **What do you dislike about edrone?** I didn't find anything to dislike. I enjoy using edrone! **Recommendations to others considering edrone:** It's worth it to have in your ecommerce business **What problems is edrone solving and how is that benefiting you?** - Multi-language email marketing, - fast email message creating, - tagging customers, - loads of reports to see if my campaign is successful **Official Response from Katarzyna Wójcik:** > Hi Robert, thanks for your review, we're glad you're happy with our tool. ### 17. Big benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Katarzyna M. | Company owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about edrone?** The most important benefits are measurable benefits, good customer service, easy to use, many options to choose from, the constant development of the tool. **What do you dislike about edrone?** We do not see the weaknesses of the tool **Recommendations to others considering edrone:** It's a good choice! **What problems is edrone solving and how is that benefiting you?** We increased the conversion and revenue with relatively little effort **Official Response from Katarzyna Wójcik:** > Thank you for such an amazing review Katarzyna! ### 18. Evaluation of edrone system usefulness **Rating:** 5.0/5.0 stars **Reviewed by:** Piotr K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about edrone?** Easy and quick communication with the entire customer database and its automation **What do you dislike about edrone?** The interface first impression- it looks complicated **What problems is edrone solving and how is that benefiting you?** Quick contact with customers by using chat and e-mail marketing campaigns **Official Response from Katarzyna Wójcik:** > Thank you for taking time to write us a review Piotr. ### 19. We are very satisfied with the edrone system **Rating:** 5.0/5.0 stars **Reviewed by:** Magdalena B. | sales specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about edrone?** Thanks to edrone, product recommendations are made directly on the website, as well as via email, SMS, push, Facebook and Google advertising networks and chat on the store's website **What do you dislike about edrone?** I see no flaws, everything works great, I will recommend it to my friends **Recommendations to others considering edrone:** Use all the possibilities that edrone offers, because it has a lot of them, and consultants are always available to help in case of doubts **What problems is edrone solving and how is that benefiting you?** Customer recovery, rescuing abandoned carts, loyalty program, newsletter with viewed products, up-selling and cross-selling **Official Response from Katarzyna Wójcik:** > Thanks for the review Magdalena! We're so happy to hear that you're satisfied with our tool and that you're recommending it. It's great working with you! ### 20. Effective tool for automation marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Marlena K. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2021 **What do you like best about edrone?** Easy to use, engaging, helpfull program for automation marketing with wide and intuitive options. Very helpfull support. **What do you dislike about edrone?** Everything is ok. I like all of the options and updates. **Recommendations to others considering edrone:** I recommend eDrone **What problems is edrone solving and how is that benefiting you?** Build awareness about the shop. **Official Response from Katarzyna Wójcik:** > Thank you for the review, Marlena! ### 21. Edrone review **Rating:** 5.0/5.0 stars **Reviewed by:** Pola K. | digital marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about edrone?** The contact and care of edrone employees is worth appreciating. The sales results that we achieve thanks to cooperation with this company are satisfactory for us and we will certainly continue this cooperation. **What do you dislike about edrone?** I don't think there is such a thing which I dislike about edrone. **What problems is edrone solving and how is that benefiting you?** Increase ours company's income. **Official Response from Katarzyna Wójcik:** > Hi Pola, thanks for your feedback. We're very happy that you like our tool and that you're planning to continue working with us. ### 22. Edrone - I'm satisfied with the company's services! **Rating:** 5.0/5.0 stars **Reviewed by:** Michał M. | Marketing specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2021 **What do you like best about edrone?** Simple tools, the possibility of mail automation, helpful staff **What do you dislike about edrone?** there is no such thing - Edrone meets my expectations **What problems is edrone solving and how is that benefiting you?** reaching a specific group of customers, segmentation of e-mail recipients **Official Response from Katarzyna Wójcik:** > Thank you, Michał! ### 23. I like Edrone **Rating:** 5.0/5.0 stars **Reviewed by:** Karolina R. | E-commerce Specialist - Sneaker Peeker, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about edrone?** Very helpful customer service that won't leave us alone with any problems. **What do you dislike about edrone?** Unintuitive control panel. Finding some features taking up too much time. **Recommendations to others considering edrone:** Do not hesitate any longer. Edrone is the tool you are looking for. **What problems is edrone solving and how is that benefiting you?** E-mail channel support and automation. **Official Response from Katarzyna Wójcik:** > Hi Karolina, thanks for your review. We're glad that you're happy with the customer service we provide and we hope that you got familiarized with our panel after some time of using our tool and that it is not an issue anymore. ### 24. Pollena - review **Rating:** 5.0/5.0 stars **Reviewed by:** Karol K. | officeworker Pollena, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about edrone?** Goog personal contact,friendly service, perfect customer approach and full knowledge of edrone **What do you dislike about edrone?** Noting, Everything was fine. I have no objections **What problems is edrone solving and how is that benefiting you?** we managed to solve the limited contact with the client, and allowed us to offer the client our full range of products. **Official Response from Katarzyna Wójcik:** > Thanks for the review Karol! It is so amazing to hear that you appreciate our contact with clients and our approach towards them. We're here for you. ### 25. very efficient customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Malgorzata K. | E-commerce manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2021 **What do you like best about edrone?** low price relative to the vaguely high functionality **What do you dislike about edrone?** expansion of the functionality of loyalty programs **What problems is edrone solving and how is that benefiting you?** automation of sending offers and expansion of the customer base, pop-up with with promotion **Official Response from Katarzyna Wójcik:** > Thanks for a great review Małgorzata. ### 26. Good and effective cooperation **Rating:** 4.5/5.0 stars **Reviewed by:** Michał P. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about edrone?** Great communication, a lot of useful tools, and satisfying campaigns results. **What do you dislike about edrone?** An interface could be more intuitive; Drag'n'Drop Editor sometimes causes little problems. **What problems is edrone solving and how is that benefiting you?** Restoring customers, orders sugestions, newsletter automation. **Official Response from Katarzyna Wójcik:** > Dear Michał, thanks for your feedback. We're glad that you enjoy using our tool and that you get satisfying campaign results. We hope you got used to the interface and it's more intuitive for you after some time of using the tool. ### 27. I use Edron using most of its solutions. A very helpful platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Iza . | e-commerce specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about edrone?** Possibilities of dedicated newsletters. Graphic possibilities. **What do you dislike about edrone?** Pop-up creation process. it is very counter-intuitive. **Recommendations to others considering edrone:** if you have any questions, please contact technical support **What problems is edrone solving and how is that benefiting you?** I collect the customer base. Better reaching visitors to our store. **Official Response from Katarzyna Wójcik:** > Hi Iza, thanks for your feedback, we are very happy that you are generally pleased with the platform and its functionalities. Don't hesitate to ask our Support Team for help if you're struggling with creating pop-ups. ### 28. Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Oskar F. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about edrone?** Rapid response from the eDrone support team and contact with our Key Account. **What do you dislike about edrone?** I have no negative experience with eDrone. **Recommendations to others considering edrone:** If you search for reliable software for email marketing management purposes and professional support is your must-have, eDrone is for you. **What problems is edrone solving and how is that benefiting you?** Managing our newletter list would be hard to do without eDrone support. We stil improve our sales via email marketing funnel. **Official Response from Katarzyna Wójcik:** > Thanks for a great review Oskar! ### 29. Best CRM for eCommerce! **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub G. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about edrone?** They have a very good interface and an easy-to-use newsletter creator. They are also very helpful. **What do you dislike about edrone?** Nothing. Realy. Everything is great! :-) **Recommendations to others considering edrone:** Best tool for eCommerce! **What problems is edrone solving and how is that benefiting you?** We have automated sending e-mails to our clients. **Official Response from Katarzyna Wójcik:** > Hi Jakub, thank you for such an amazing review! We're glad you like our tool. ### 30. Easy way to automate marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Dawid L. | E-commerce manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about edrone?** Edrone is easy to use for non-technical people **What do you dislike about edrone?** Several options related to mailing campaigns are missing **What problems is edrone solving and how is that benefiting you?** The biggest benefit is the significant increase in sales **Official Response from Katarzyna Wójcik:** > Hi Dawid, thanks for your feedback. Make sure to let us know at hello@edrone.me what options exactly you mean and we promise to take care of that! ### 31. ZooArt x Edrone **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about edrone?** - customer service - graphic desinger - response time **What do you dislike about edrone?** - everything is good. - The price of the service is too high. **Recommendations to others considering edrone:** Use technical support at the beginning of cooperation. If you're just starting out with edrone. **What problems is edrone solving and how is that benefiting you?** - marketing autmation - mailing **Official Response from Katarzyna Wójcik:** > Thank you for the review. ### 32. Mi-Home and edrone good cooperation **Rating:** 5.0/5.0 stars **Reviewed by:** Anna O. | Head of Growth, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about edrone?** Good contact, help and support in ongoing campaigns **What do you dislike about edrone?** Bugs and sometimes long wait times for IT support **What problems is edrone solving and how is that benefiting you?** Execute marketing and communication activities with customers **Official Response from Katarzyna Wójcik:** > Hi Anna, thank you for letting us know what you like about our system and what you're not completely satisfied with. We appreciate it a lot and will try to do our best to fix the bugs and other issues quicker. ### 33. The best system for testing e-commerce activity **Rating:** 5.0/5.0 stars **Reviewed by:** Maciej T. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about edrone?** The best system for testing e-commerce activity **What do you dislike about edrone?** Everything works very well. There is no objection **What problems is edrone solving and how is that benefiting you?** Increasing the conversion rate in our online store **Official Response from Katarzyna Wójcik:** > Hi Maciej, thanks for taking the time to write a review, we really appreciate it. ### 34. My opinion **Rating:** 5.0/5.0 stars **Reviewed by:** Michał S. | Social Media Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about edrone?** What I like most is the quick contact, willingness to help and support with problems. **What do you dislike about edrone?** At the moment, it's hard for me to find any. **What problems is edrone solving and how is that benefiting you?** Thanks to edrone, I engage with current fans and remind them of the possibilities. Thanks to the mechanisms I increase sales. **Official Response from Katarzyna Wójcik:** > Thanks for the review Michał. We're glad that you're satisfied with our tool and Support team. ### 35. Great tool for every company **Rating:** 5.0/5.0 stars **Reviewed by:** Mateusz D. | Salesman, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about edrone?** When an idea to optimize a process comes up, the support team takes the initiative and implements it in their system. **What do you dislike about edrone?** I honestly have nothing to complain about. **What problems is edrone solving and how is that benefiting you?** Sending newsletters - because we didn't have enough time to do that. Restoring customers and tracking our sales. **Official Response from Katarzyna Wójcik:** > Thanks for the review Mateusz! ### 36. very good tool for your ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina O. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2021 **What do you like best about edrone?** I like the simplicity of using the tool. **What do you dislike about edrone?** I don't see any downside to this tool; everything is clear and seems to work well. **What problems is edrone solving and how is that benefiting you?** edron helps to get to our consumers, especially with the email scenarios you can create there. **Official Response from Katarzyna Wójcik:** > Thanks for your review Paulina! ### 37. Perfect, works fast. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2021 **What do you like best about edrone?** We have been using edrone for several years. The cooperation is very good. Quick contact and great help with service. **What do you dislike about edrone?** There is no. Everything is OK. Contact by phone, email, or chat is very efficient. The system works perfectly with, simple configuration. **What problems is edrone solving and how is that benefiting you?** The sale of products through the online store has increased significantly. A good system for saving abandoned carts. **Official Response from Katarzyna Wójcik:** > Thank you so much for your review! We're glad for all of these years of successful cooperation. Cheers to many more! ### 38. Very good customer care. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about edrone?** Edrone is a platform where you can easily create marketing automation. It has every important components. **What do you dislike about edrone?** The most important thing which is hard to cooperate with is desktop which is a bit out of date and refractory. Also system of creating messages is lack of view important elements which I am sure edrone will fix in the near future :) **What problems is edrone solving and how is that benefiting you?** With customer care we solved a few problems in creator of messages. **Official Response from Katarzyna Wójcik:** > Hi, thanks for your review, we really appreciate it. It's good to know both what you do and don't like about our platform and hopefully, we will meet your expectations with our updates in the future. ### 39. edrone BaM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about edrone?** quite a lot scenarios, drag and drop e-mail creation **What do you dislike about edrone?** the connection with shoper.pl should be more efficient **What problems is edrone solving and how is that benefiting you?** I recover abandoned cards, newsletter automatization **Official Response from Katarzyna Wójcik:** > Hi! Thanks for your feedback. We're glad that you are generally satisfied with our tool and we will make sure to take a look at the issue you've mentioned. Again, thanks for your feedback, we love to know our clients' opinions. ### 40. Best system for try e-commerce site activity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2019 **What do you like best about edrone?** We are using edrone for our clients e-commerce web site this is best system to track user hit as well as tracking when product visited high time also its track sale record separately for each product in site. Best thing about edrone is they have good live support when ever we have issue we got fast response. **What do you dislike about edrone?** Need more function like sorting order by sale and visited. **Recommendations to others considering edrone:** Best system for your ecommerce platform **What problems is edrone solving and how is that benefiting you?** Basically this system track perfect sales record and helps us to collect and analyze user behavior in the store and send personalized. ### 41. Splendid **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2019 **What do you like best about edrone?** It was an excellent product and I was happy with my experience. I would highly recommend it. **What do you dislike about edrone?** I wasn't a fan of some of it. I didn't like the interface. **What problems is edrone solving and how is that benefiting you?** It has helped me solve simple engineering stuff for aerospace. ### 42. Highly recommended **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about edrone?** Very clean user interface with all the information available at finger tips. **What do you dislike about edrone?** No lead storage. Also miss the mobile application. **What problems is edrone solving and how is that benefiting you?** Social media marketing and territory management. ## edrone Discussions - [Is Edrone considering adding an option that will allow you to create your own automated scenario?](https://www.g2.com/discussions/is-edrone-considering-adding-an-option-that-will-allow-you-to-create-your-own-automated-scenario) - 1 comment, 1 upvote - [Are you satisfied with chat app and do you use it at your website?](https://www.g2.com/discussions/are-you-satisfied-with-chat-app-and-do-you-use-it-at-your-website) - 1 comment, 1 upvote - [View edrone pricing details and edition comparison](https://www.g2.com/products/edrone/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+05%3A01%3A40+-0500&secure%5Bsession_id%5D=8f1f0e1c-4807-4efc-87b1-346c5ef3598a&secure%5Btoken%5D=46190bb4951cfa6a6dc53604ba54fc2435590b32f9f5d6c64495f4bd85169768&format=llm_user) ## edrone Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Dynamic Content - A/B Testing - Mobile Optimized **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Notifications **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Merchandising** - Product Recommendations - Product Search **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking **Integrations** - Webhooks **Templates** - Library - Customization - Optimization **Administration** - Data Storage - A/B Testing - Integrations **Analytics** - Reports & Analytics - Customer Data **Campaigns** - Targeting - Triggered Campaigns **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Social Functionality** - Social Functionality **Platform** - Custom Tracking Domain - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Integrations** - CRM/Email Integrations - E-Commerce Integrations **Social** - Social Media Advertising **Multichannel** - Web - Email - Mobile **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Platform** - Customization - User, Role, and Access Management - Internationalization - Performance and Reliability **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Campaign Management** - Campaign Dashboard - Campaign Optimization - Frequency Capping - Budget Pacing - Creative Optimization - In-App Ads **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Integration** - Data Import & Export Tools - Integration APIs **Platform** - API / Integrations - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Workflow Capability - Internationalization - Notifications ## Top edrone Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.5/5.0 (1,311 reviews) - [Manago AI](https://www.g2.com/products/manago-ai/reviews) - 4.4/5.0 (299 reviews) - [RD Station Marketing](https://www.g2.com/products/rd-station-marketing/reviews) - 4.7/5.0 (333 reviews)