--- title: edrone Reviews meta_title: 'edrone Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 242 reviews by the users' company size, role or industry to find out how edrone works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 242 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # edrone Reviews **Vendor:** edrone **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 4.8/5.0 **Total Reviews:** 242 ## About edrone edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store operations, engage customers, and significantly boost sales. With edrone, you gain access to a comprehensive suite of tools, regardless of your contact list size: 20+ Marketing Automation Scenarios - Recover Abandoned Cart - After Sale - Viewed products - Personalized Recommendations - Cross-Selling Customer Base Expansion Tools - Pop-ups - Banners - Web Layers On-site Solutions - Social Proof Widgets - Smart Recommendations Advanced Segmentation - Create custom automation scenarios - 360° Customer Profiles and CRM Section - Multichannel Inbox – consolidate messages from various platforms - Product Analytics ...and many other features crafted with e-commerce in mind. Use edrone for free Curious to see edrone in action? Sign up for a free account and send up to 200 messages per month, including 100 free SMS messages. The Freemium version grants you access to essential features without time limits, fees, or the need to provide credit card details. It's the perfect way to kickstart your marketing automation journey and gain deeper insights into your customers. ## edrone Pros & Cons **What users like:** - Users commend edrone for its **quick and helpful customer support** , enhancing overall user experience and satisfaction. (20 reviews) - Users praise edrone for its **ease of use** , highlighting the user-friendly interface and effective customer support. (19 reviews) - Users find edrone to be an **easy-to-use and helpful app** , complemented by excellent customer support and clear communication. (14 reviews) - Users praise the **intuitive design** of edrone, enhancing ease of use and facilitating smooth onboarding experiences. (13 reviews) - Users are impressed by the **comprehensive automation** features of edrone, enhancing engagement and saving valuable time. (10 reviews) - Users value the **comprehensive automation capabilities** of edrone, enhancing customer engagement and saving time in operations. (10 reviews) - Users commend the **excellent customer engagement** offered by edrone, highlighting the professionalism and clear communication from the team. (9 reviews) - Features (8 reviews) - Users highlight the **excellent customer support** and ease of use, enhancing their experience with edrone. (6 reviews) - Easy Setup (6 reviews) **What users dislike:** - Users face a **steep learning curve** with edrone, citing initial challenges and basic data absorption issues. (6 reviews) - Users face a **learning difficulty** with edrone, requiring time and resources to overcome initial challenges. (5 reviews) - Users find **missing features** frustrating, especially limited customization and non-functional mobile chat options. (5 reviews) - Users find the **complex setup** challenging, requiring time to learn and adapt to advanced workflows. (4 reviews) - Users experience a **difficult setup** , facing initial complexities and challenges with installation and advanced features. (4 reviews) - Users find the **difficult learning curve** of edrone frustrating, particularly with outdated manuals and complex setup processes. (3 reviews) - Not Intuitive (3 reviews) - Steep Learning Curve (3 reviews) - Complexity (2 reviews) - Users find **data management issues** prevalent in edrone, struggling with segmentation, customization, and sales data absorption. (2 reviews) ## edrone Reviews ### 1. A great tool for the job **Rating:** 5.0/5.0 stars **Reviewed by:** Julia K. | Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about edrone?** A lot of innovative and interesting solutions **What do you dislike about edrone?** At this point there is nothing that i don't like **What problems is edrone solving and how is that benefiting you?** Edrone streamlines work, automation makes it possible to do things faster and better ### 2. automation of mailing processes **Rating:** 4.0/5.0 stars **Reviewed by:** Marek M. | distributor of Japanese household appliances, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about edrone?** ability to enter any settings and creations **What do you dislike about edrone?** a lot of information provided in a very short time **What problems is edrone solving and how is that benefiting you?** greater care for customers visiting the store ### 3. 100% cooperation with edrone **Rating:** 5.0/5.0 stars **Reviewed by:** Marina O. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about edrone?** Simplicity and maximum automation of marketing-related activities. Excellent contact with the customer success team. **What do you dislike about edrone?** There is no such thing that I wouldn't like. **What problems is edrone solving and how is that benefiting you?** The simplicity of tools helps to quickly and effectively reach the consumer, communicate changes to them, or persuade them to take planned action. ### 4. Review of edrone **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin K. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about edrone?** Edrone is new, user-friendly, and easy to use. **What do you dislike about edrone?** For now, I haven't noticed anything that I would dislike. **What problems is edrone solving and how is that benefiting you?** On sites, pop-ups, newsletters, and many more ### 5. I believe that Edrone is a powerhouse, a platform whose use is limited only by your imagination. **Rating:** 4.0/5.0 stars **Reviewed by:** Piotr W. | Backend Support, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about edrone?** Custom Flows modules, which create unlimited possibilities in developing the marketing of an online store. **What do you dislike about edrone?** Sometimes there are some limitations that just stop some of our ideas for creating a custom flow or using Marketing Automation. **What problems is edrone solving and how is that benefiting you?** It automates processes related to recommending products on our online store (Marketing Automation). It suggests ideas for Custom Flow, which without Edrone, we would have to ponder over for a long time. ### 6. I am very satisfied with the system **Rating:** 5.0/5.0 stars **Reviewed by:** Magdalena D. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about edrone?** The number of possibilities in one tool is what I like the most. **What do you dislike about edrone?** I haven't found such a thing yet, because I've been using it for a short time. **What problems is edrone solving and how is that benefiting you?** recovering abandoned carts, which brings more orders ### 7. Easy way to success **Rating:** 4.5/5.0 stars **Reviewed by:** Agnieszka K. | art director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about edrone?** A simple and logical tool, many possibilities **What do you dislike about edrone?** I don't like it when the mistake is on my side, not on edrone side ;) **What problems is edrone solving and how is that benefiting you?** customer contact ### 8. Great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Marta S. | sales director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about edrone?** Great onboarding, friendly interface :) **What do you dislike about edrone?** So far I haven't noticed anything that I would not like :) **What problems is edrone solving and how is that benefiting you?** lost carts - more sales! ### 9. it really works! **Rating:** 5.0/5.0 stars **Reviewed by:** ola j. | FOUNDER, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about edrone?** effectiveness and simple operation,professional help **What do you dislike about edrone?** It would be great if there was a book on how to create campaigns **What problems is edrone solving and how is that benefiting you?** helps recover lost baskets and encourages customers to return to the store ### 10. modern work tool **Rating:** 5.0/5.0 stars **Reviewed by:** wiola o. | handlowiec -obsługa klienta, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about edrone?** automatic sending of advertisements which increases the value and frequency of purchases **What do you dislike about edrone?** For me, everything is okay, I have no objections. **What problems is edrone solving and how is that benefiting you?** minimize the time spent on advertising ### 11. Very promising tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Aleksandra S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about edrone?** Live monitoring of the customer experience, reports and automatic marketing tools. **What do you dislike about edrone?** It's not the easiest to manage, but with all of the training videos it's doable. **What problems is edrone solving and how is that benefiting you?** It's providing a full marketing automation experience for the customers before and after the purchase. ### 12. Opinion after two months of collaboration with EDRONE **Rating:** 4.0/5.0 stars **Reviewed by:** Natalia P. | Specjalista ds. e- commerce w Jubilo Sklep Internetowy, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about edrone?** Great support from the team, a large amount of knowledge being shared. **What do you dislike about edrone?** Change of functional layout - for a new user, this is quite cumbersome. **What problems is edrone solving and how is that benefiting you?** Restores already acquired customers, reduces the number of abandoned carts. Benefits: increased profit, larger pool of regular customers. ### 13. The perfect tool for ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Damian N. | Właściciel, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about edrone?** The company's vision, which is being successfully implemented. This gives us a competitive advantage. **What do you dislike about edrone?** Greater flexibility in creating scenarios. **What problems is edrone solving and how is that benefiting you?** Creating product frames tailored to the customer. Clients receive product proposals that meet their requirements. **Official Response from Katarzyna Wójcik:** > Thank you for sharing your opinion, Damian. Great that you are satisfied with edrone. ### 14. Creating newsletters is easy and enjoyable **Rating:** 5.0/5.0 stars **Reviewed by:** Julian M. | Specjalista ds. Technicznych, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about edrone?** - simple drag & drop system - frequent updates with new features - quick option to set up a meeting with a request for clarification - ease of implementation - customer support - frequency of use - ease of integration **What do you dislike about edrone?** - a few functions are missing in the newsletter but they have already been reported so just wait until you add them **What problems is edrone solving and how is that benefiting you?** - facilitates the distribution of newsletter mailings ### 15. Very good cooperation and a fantastic system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about edrone?** Quick response, intuitive system and support **What do you dislike about edrone?** nothing, everything was ok. I have no objections **What problems is edrone solving and how is that benefiting you?** A clear and fruitful newsletter to customers who see more products on the website. This results in customers purchasing more products. ### 16. Initial adventure with Edrone **Rating:** 4.0/5.0 stars **Reviewed by:** Dagmara W. | Kierownik działu sprzedaży internetowej, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about edrone?** Simple handling and adding of Newsletters, AI suggestions for titles. **What do you dislike about edrone?** Configuration of mailbox and chat. **What problems is edrone solving and how is that benefiting you?** Targeted marketing. We want to encourage customers to make further purchases. ### 17. edrone service satisfaction level **Rating:** 4.0/5.0 stars **Reviewed by:** Waldemar K. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about edrone?** The ability to collect and acquire contacts, automate actions, quickly create scenarios **What do you dislike about edrone?** not a very intuitive interface, I haven't checked the new one yet **What problems is edrone solving and how is that benefiting you?** possibility to opt-in or opt-out of our database without issues so I don't need any additional internal tools ### 18. An interesting solution for e-commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Aleksandra S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2024 **What do you like best about edrone?** A great solution is customer segmentation, which was missing in previous solutions **What do you dislike about edrone?** Editing some scenarios could be more intuitive **What problems is edrone solving and how is that benefiting you?** customer segmentation ### 19. Great platform and a lot of possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil W. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about edrone?** Edrone is the perfect tool for automation in the daily operations of our store, it is simple to implement and integrate. You can easily engage customers to make repeat purchases or encourage them to return to our site. The support from consultants is at a very high level. **What do you dislike about edrone?** Everything works, and we quickly resolve occasional issues with support. **What problems is edrone solving and how is that benefiting you?** It helps us in fully managing communication with our Clients. ### 20. Mega facilitation, simple and pleasant operation. **Rating:** 5.0/5.0 stars **Reviewed by:** Marta K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about edrone?** Edrone.me is a tool that is the perfect solution for companies looking for a comprehensive system for marketing automation. The platform includes many useful features that allow for effective management of marketing campaigns and personalization of communication with customers. One of the biggest advantages of edrone.me is its intuitive interface, which makes using the platform simple and enjoyable. Additionally, the tool offers a rich database that allows for precise tracking of user behavior and analysis of campaign results. Furthermore, the edrone platform offers versatility and the ability to adapt to the individual needs and requirements of each enterprise. Thanks to this, you can effectively increase your sales, build customer loyalty, and improve the shopping experience for users. **What do you dislike about edrone?** Costs associated with using the platform **What problems is edrone solving and how is that benefiting you?** Thanks to advanced data analysis tools, edrone.me allows for effective tracking of customer behavior, audience segmentation, and marketing campaign automation. This enables brands to tailor their message to the individual needs and preferences of customers, which translates into increased conversions and customer loyalty. Additionally, edrone.me offers technical support and training to help companies effectively utilize the platform and achieve their intended marketing goals. ### 21. The edrone adventure **Rating:** 5.0/5.0 stars **Reviewed by:** Paweł B. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about edrone?** Implementation process and express customer service **What do you dislike about edrone?** Rather, there was no such thing. Everything was ok **What problems is edrone solving and how is that benefiting you?** Acquisition of shop traffic, bringing customers back to the shop ### 22. I was looking for a company for automation. Edrone turned out to be perfect. Support at every stage. **Rating:** 5.0/5.0 stars **Reviewed by:** MONIKA O. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about edrone?** Support at every stage, and the system itself is very intuitive with all the instructions. **What do you dislike about edrone?** Pushiness at the sales stage, constant phone calls, exerting pressure to make a decision. **What problems is edrone solving and how is that benefiting you?** one tool that contains all the necessary functionalities ### 23. I definitely recommend EDRONE **Rating:** 5.0/5.0 stars **Reviewed by:** Kamila S. | Menedżer firmy, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about edrone?** Optimization of newsletter sending, preview of statistics, view of TOP products, support from the team **What do you dislike about edrone?** I did not notice any flaws during the collaboration. **What problems is edrone solving and how is that benefiting you?** First of all, it helps me increase sales in the store, reach a large number of recipients with one click, optimize my marketing processes, and provides a lot of statistics. ### 24. Edrone Brings Joy to My Business! A Satisfied Customer After a Year of Use. **Rating:** 4.5/5.0 stars **Reviewed by:** Paula M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about edrone?** In Edrone, what I like the most is its extensive versatility. With its email messaging capabilities, I can reach a wide range of customers. Through effective segmentation of groups, my messages achieve high efficacy. I also appreciate Edrone for its ability to recover abandoned carts. The customer support is at a very high level. Our consultant, Ms. Kinga, always helps us resolve issues. I use edrone 2 times a week. **What do you dislike about edrone?** "I've been using Edrone for about a year now. Initially, navigating Edrone was quite challenging for me. Sometimes, I still feel like I haven't explored all the features of this tool. In my opinion, Edrone is not easy to use. In my opinion, both the implementation and integration of Edrone are quite complicated. **What problems is edrone solving and how is that benefiting you?** Edrone helps me solve problems related to the effectiveness of marketing activities. With this tool, I can reach my target audience more effectively through segmentation and personalized messaging. Additionally, the cart recovery feature allows me to minimize lost sales opportunities. Using Edrone contributes to streamlining my marketing strategy and increasing the efficiency of campaigns. ### 25. Very dynamic and professional company **Rating:** 5.0/5.0 stars **Reviewed by:** Mateusz M. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about edrone?** Edrone meets my business expectations... **What do you dislike about edrone?** Currently, I use all the features, and in my opinion, they are useful **What problems is edrone solving and how is that benefiting you?** Edrone helps activate customers to make purchases ### 26. 2 months user **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about edrone?** Ther is huge Number of Features, Very good Customer support **What do you dislike about edrone?** I don`t like monthly cost, specially at first period of use **What problems is edrone solving and how is that benefiting you?** It helps to create a newsletters, banners, discount actions, chat experience ### 27. Very helpful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Iga G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about edrone?** Edrone is a very helpful tool because it allows us to save time by automatically sending messages to our store's customers about current promotions and new products. Product recommendations and recovering abandoned carts work perfectly. Edrone supports users through various training sessions. **What do you dislike about edrone?** Since we started working with the company edrone, we have not encountered any problems. **What problems is edrone solving and how is that benefiting you?** The biggest problem for our company was abandoned carts. Thanks to the edrone platform, we launched the sending of email messages that remind customers about items "left" in virtual carts and encourage them to complete the transaction. ### 28. Great platform to grow my store **Rating:** 4.5/5.0 stars **Reviewed by:** Malgorzata T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about edrone?** Customer service is very helpful and quick. **What do you dislike about edrone?** Proce should be lower for beginners in business **What problems is edrone solving and how is that benefiting you?** Mailing to the customers, abandoned carts, great projests of emails. Customers ale likely to click on the email ### 29. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Marta U. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about edrone?** I like all the functionalities of the system, there are even more than I expected. The support is great, helpful at every stage. Navigating the platform is very intuitive, the system guides you, at every stage there are excellent instructional videos, additionally plenty of developmental inspirations and the best practices are shown. An excellent tool! **What do you dislike about edrone?** There are no such things. Everything is great. **What problems is edrone solving and how is that benefiting you?** Ideas for mailing, not just sales-oriented. Provides the possibility of detailed email personalization. Maintaining contact with clients and the possibility of acquiring new clients, e.g., through abandoned carts. Assistance in increasing the mailing list. Chat with clients. ### 30. professional, quick implementation, good contact, friendly service panel **Rating:** 4.0/5.0 stars **Reviewed by:** Agnieszka G. | Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2024 **What do you like best about edrone?** professional, quick implementation, good contact, friendly service panel, Ease of Integration **What do you dislike about edrone?** nothing for now, maybe nothing, maybe something will come out in further cooperation **What problems is edrone solving and how is that benefiting you?** Automation of activities, Mailing automation, Marketing Automation ### 31. I am pleased that I decided on this collaboration. **Rating:** 5.0/5.0 stars **Reviewed by:** Agnieszka M. | e-commerce manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about edrone?** The ease of the program and its intuitive functionality **What do you dislike about edrone?** lack of communication and commands in Polish **What problems is edrone solving and how is that benefiting you?** I don't need an employee to handle clients who abandon their carts and to create newsletters; customer segmentation is also not a problem. ### 32. Suprisingly effective :-) **Rating:** 4.5/5.0 stars **Reviewed by:** Karolina R. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about edrone?** Ease of use. Highly supprotive helpdesk. Flawless communication. **What do you dislike about edrone?** Technical issuses connected to newsletter addressing. **What problems is edrone solving and how is that benefiting you?** The brand recognition and branding. ### 33. A straightforward and versatile tool for increasing sales **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about edrone?** I like the friendly and helpful customer support and the way they led me through the implementation process. **What do you dislike about edrone?** Initial difficulties with installing the application on shopper e-commerce platform. **What problems is edrone solving and how is that benefiting you?** It reduces the number of abandoned carts. ### 34. First steps with marketing automation **Rating:** 4.5/5.0 stars **Reviewed by:** Katarzyna D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about edrone?** Good level of Customer Support, which responds quickly and helps solve current problems. **What do you dislike about edrone?** Onboarding is charged additionally and I think it could be free **What problems is edrone solving and how is that benefiting you?** We had no way to collect information about customers, thanks to edrone we can easily make a customer segementation. Customers divided into groups can receive more specific messages. Moreover, thanks to edrone we save time because we can use ready-madenewsletter templates. ### 35. An effective tool for automating CRM and mailing **Rating:** 5.0/5.0 stars **Reviewed by:** marcel t. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about edrone?** Intuitive interface, effective mailing automation tools, excellent customer support, easy integration with prestashop **What do you dislike about edrone?** Slightly higher price compared to competitive solutions on the market. **What problems is edrone solving and how is that benefiting you?** Thanks to edrone, we recover abandoned carts, engage our customers thanks to email automation, and have built a loyalty program thanks to which customers come back to us at a lower cost than new ones. ### 36. Edrone great tool for ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Michał S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about edrone?** Positive impact on my company, high revenue **What do you dislike about edrone?** There is no things like that There is no things like that **What problems is edrone solving and how is that benefiting you?** activate users of my shop, increasing sales ### 37. I am generally satisfied, but I have a few reservations **Rating:** 4.5/5.0 stars **Reviewed by:** Justyna J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about edrone?** In edrone, I particularly appreciate the wide range of tool applications. With proper settings, I am able to reach the right customer. I also value edrone for its excellent support. I use the tools every day. **What do you dislike about edrone?** In my opinion, managing edrone is quite challenging and complex. I would also prefer the tool to be in Polish. The system itself is not intuitive. Edrone is challenging to implement. It is difficult to integrate edrone, and it is difficult to use. **What problems is edrone solving and how is that benefiting you?** The most significant benefit for me is the issue of abandoned carts - edrone helps recover lost orders. Displaying pop-ups is also important. ### 38. Great tool for our eshop! **Rating:** 4.0/5.0 stars **Reviewed by:** Anna G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about edrone?** It is a very intuitive tool that help us to increase sales and build communication with customers. **What do you dislike about edrone?** There were some small bugs with onsite addons, but they are all fixed now. **What problems is edrone solving and how is that benefiting you?** With edrone we have less abandoned cards and our promotions or special prices in store are visible much better. ### 39. My adventure with edrone **Rating:** 5.0/5.0 stars **Reviewed by:** Marta K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about edrone?** Possibility to create a newsletter easily, cool templates, intuitive operation, chat with customers, great customer support **What do you dislike about edrone?** It "annoys" me that the prepared new newsletter, but not yet sent, does not save in my templates. **What problems is edrone solving and how is that benefiting you?** Easy and simple communication with clients, chat on the website - we stand out from the competition, the ability to observe customer behavior ### 40. Opinion about Endrone **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about edrone?** Endrone is simple and intuitive to use - the program's interface is clear and easy to operate, which means that even less experienced users can take advantage of its features. It effectively removes unnecessary files, which contributes to increasing disk space and improving computer performance. The program also offers tools for optimizing system settings, which can speed up the computer's operation. **What do you dislike about edrone?** Lack of advanced features - compared to other programs of this type **What problems is edrone solving and how is that benefiting you?** Effectively removes unnecessary files, thereby increasing disk space. ### 41. Makes my work easier **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara U. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about edrone?** It helps me increase the visibility range, build and maintain relationships. It makes my work even more efficient. I can offer my clients variety of loyalty programmes in a very easy and effective way. The integration as well as the implementation is very intuitive andy simple. **What do you dislike about edrone?** I'm still testing the tool, but Ihaven't noticed anything that would bother me. **What problems is edrone solving and how is that benefiting you?** It significantly helped me update and modernize the newsletter and make it more interesting for our customers. ### 42. I am very satisfied with the performance of the Edrone platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Kinga T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about edrone?** Many opportunities to increase sales. Very nice newsletter creation system. Very good support. Simple system for creating add-ons, e.g., onsite. **What do you dislike about edrone?** Instructions in English, outdated instructions. **What problems is edrone solving and how is that benefiting you?** Edrone helped me reduce the number of abandoned carts and increase sales. It solved the problem with email deliverability and creating newsletters. ### 43. Great people doing great job **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about edrone?** I do enjoyed their openness and their effort put in solving our problems. I trust they will maintain the same greatness in cooperation with business partners. **What do you dislike about edrone?** I trust they could expand their analytics databases and finetune the AI suggestions (at the moment of writing this review the AI was in beta). **What problems is edrone solving and how is that benefiting you?** They helped us to find the best solutions for our business requirements so we could easily focus on most vital thing to work with. ### 44. Good system for your ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Paweł O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about edrone?** The system is easy to implement and has good customer support **What do you dislike about edrone?** Difficulty in removing unwanted email addresses **What problems is edrone solving and how is that benefiting you?** Rescue lost shopping carts, increase sales ### 45. Very good and supportive tool for ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about edrone?** Easy to use and very clear dashboard. No need to code to create very interesting content for customers. Very good customer support and help with implementation and integration. **What do you dislike about edrone?** Some features could be done better or differently. **What problems is edrone solving and how is that benefiting you?** Marketing automation for every person visiting our website is very helpful to get new customer or activate old customers. ### 46. I highly recommend working with Edrone! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about edrone?** Customer support, quick responsiveness, openness to new ideas, and rapid implementation of new functionalities. There is a short path from idea to realization. The user panel is clear and easy to use. Integration is very intuitive. Since I use Edrone every day, all these things make work more enjoyable ;) **What do you dislike about edrone?** After more than two years of collaboration, I can say that there is nothing that I am not satisfied with. **What problems is edrone solving and how is that benefiting you?** Edron helps us recover abandoned carts, build customer loyalty, and send newsletters. We also use the customer chat. ### 47. This is a very good experience - great collaboration and support. **Rating:** 4.0/5.0 stars **Reviewed by:** Monika K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about edrone?** First and foremost, employees, but also an advanced tool for developing customer loyalty. **What do you dislike about edrone?** I like everything about edrone. There is nothing in this tool that I wouldn't like. **What problems is edrone solving and how is that benefiting you?** First and foremost, loyalty and "measuring" one's own customers ### 48. Efficient and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Rafał Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about edrone?** I have been using this email marketing system for several months and am thoroughly impressed with its functionality and reliability. Every feature I need for my marketing campaigns is available, and the system runs smoothly without hiccups. The user interface is intuitive and easy to navigate, making setting up and sending email campaigns a breeze. The reporting and analytics tools are also top-notch, allowing me to track the success of my movements and make data-driven decisions. I highly recommend this system to any business looking for a comprehensive and dependable solution. **What do you dislike about edrone?** While this email marketing system boasts many features, many were unnecessary for our small business needs. **What problems is edrone solving and how is that benefiting you?** Edrone is solving several problems for our business, including automating our email marketing campaigns, analyzing customer behavior, and providing personalized recommendations. This has greatly benefited us by saving time and resources on manual marketing efforts, increasing our customer engagement and loyalty, and ultimately driving more sales. With Edrone's advanced features, we can better understand our customers' needs and preferences, and tailor our marketing strategies to meet those needs, resulting in a more efficient and practical approach to our business. ### 49. Edrone - review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about edrone?** User-friendly interface. Great customer support always willing to provide answers to questions/problems. **What do you dislike about edrone?** So far - none. Possibly, it would be worth improving the user unsubscription system on some platforms. **What problems is edrone solving and how is that benefiting you?** Edrone solves problems related to the automation of marketing activities and personalization of communication with customers. This makes it possible to engage users more effectively, increase conversions and improve the effectiveness of marketing activities. ### 50. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Marek A. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2023 **What do you like best about edrone?** Good and very helpful service and quick contact. **What do you dislike about edrone?** Long terms of waiting for new functions. **What problems is edrone solving and how is that benefiting you?** Easy newsletter configurator and marketing automation ## edrone Discussions - [Is Edrone considering adding an option that will allow you to create your own automated scenario?](https://www.g2.com/discussions/is-edrone-considering-adding-an-option-that-will-allow-you-to-create-your-own-automated-scenario) - 1 comment, 1 upvote - [Are you satisfied with chat app and do you use it at your website?](https://www.g2.com/discussions/are-you-satisfied-with-chat-app-and-do-you-use-it-at-your-website) - 1 comment, 1 upvote - [View edrone pricing details and edition comparison](https://www.g2.com/products/edrone/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+19%3A15%3A14+-0500&secure%5Bsession_id%5D=d15d66aa-5472-461d-9fb7-1ecf47d858b0&secure%5Btoken%5D=77d42ee28662bebda28f1b8ec0dda11ebf96d306335cbfc0aef713ec348ca00e&format=llm_user) ## edrone Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Dynamic Content - A/B Testing - Mobile Optimized **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Notifications **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Merchandising** - Product Recommendations - Product Search **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking **Integrations** - Webhooks **Templates** - Library - Customization - Optimization **Administration** - Data Storage - A/B Testing - Integrations **Analytics** - Reports & Analytics - Customer Data **Campaigns** - Targeting - Triggered Campaigns **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Social Functionality** - Social Functionality **Platform** - Custom Tracking Domain - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Integrations** - CRM/Email Integrations - E-Commerce Integrations **Social** - Social Media Advertising **Multichannel** - Web - Email - Mobile **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Platform** - Customization - User, Role, and Access Management - Internationalization - Performance and Reliability **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Campaign Management** - Campaign Dashboard - Campaign Optimization - Frequency Capping - Budget Pacing - Creative Optimization - In-App Ads **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Integration** - Data Import & Export Tools - Integration APIs **Platform** - API / Integrations - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Workflow Capability - Internationalization - Notifications ## Top edrone Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.5/5.0 (1,311 reviews) - [Manago AI](https://www.g2.com/products/manago-ai/reviews) - 4.4/5.0 (299 reviews) - [RD Station Marketing](https://www.g2.com/products/rd-station-marketing/reviews) - 4.7/5.0 (334 reviews)