# Elevate Reviews **Vendor:** EDI Support LLC **Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Average Rating:** 5.0/5.0 **Total Reviews:** 10 ## About Elevate Elevate is a fully managed, cloud-based EDI software for small and mid-sized businesses developed by EDI Support LLC. No annual contracts. Transparent pricing starting at $50/month and $750 one time setup fee for one trading partner. Human support with 2-hour response SLA. Whether you’re new to EDI or switching from providers like SPS Commerce, TrueCommerce, Crossfire or others, Elevate simplifies your journey. Designed for teams with and without in-house EDI experts, it delivers full-service capabilities, transparent pricing, fast onboarding, and responsive human support—backed by 100+ years of collective EDI experience. No long-term contracts. No hidden fees. Just modern, reliable EDI software that fits your business needs. Email us at sales@edisupportllc.com for a software demo. ## Elevate Pros & Cons **What users like:** - Users commend the **exceptional customer support** of Elevate, noting their timely responses and knowledgeable assistance throughout implementation. (4 reviews) - Users praise the **exceptional response time** of Elevate, receiving prompt and effective support during their implementation process. (4 reviews) - Users appreciate the **responsive support and comprehensive training** from Elevate, facilitating smooth EDI implementation and adaptation. (3 reviews) - Users highlight the **knowledgeable support** from Elevate, praising their responsiveness and expertise in resolving issues efficiently. (2 reviews) - Users value Elevate's **timely and cordial communication** , which significantly enhances their implementation experience and support. (1 reviews) - Users value the **exceptional support and training** from Elevate, enhancing understanding and collaboration throughout the process. (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) - Mapping (1 reviews) - Setup Ease (1 reviews) ## Elevate Reviews ### 1. Exceptional EDI Support with Elevate **Rating:** 5.0/5.0 stars **Reviewed by:** Javier V. | Electronic Data Interchange Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Elevate?** I really like the service provided by Elevate. It has been great for helping us support our EDI operations, sorting out error messages, and dealing with connection disruptions. The ability to get visibility into EDI issues and quickly work through error messages or connection disruptions has been the most valuable aspect. These capabilities have helped us identify issues quickly, reduce downtime, and keep EDI running smoothly. The setup was fairly easy, and everything is working as expected right now. **What do you dislike about Elevate?** At this time, i do not dislike anything **What problems is Elevate solving and how is that benefiting you?** I use Elevate for EDI support. It resolves EDI issues, error messages, and connection disruptions, providing visibility and reducing downtime. ### 2. EDI backed by experience and real attention **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo S. | analista seguridad, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Elevate?** Elevate presents itself as a solid and reliable EDI solution thanks to its practical approach, as it simplifies operations, keeps processes clear and controllable, and is reinforced with human support that makes a real difference without adding unnecessary technical complexity. **What do you dislike about Elevate?** Nothing at all, no comments of displeasure, excellent team. **What problems is Elevate solving and how is that benefiting you?** Reduce complexity and errors in EDI processes through a simple and managed platform with specialized human support, allowing for more efficient operation, reducing incidents, and at the same time, identifying growth opportunities, strengthening competencies, and assuming a more active role aligned with the organization's needs. ### 3. Exceptional Support and Flexibility with Elevate **Rating:** 5.0/5.0 stars **Reviewed by:** James G. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Elevate?** I truly value how accessible and responsive the support team has been throughout our experience. Elevate adapted to our quickly evolving EDI requirements and the varied needs of our customers, even providing support for multiple formats and UCC-128 labels. The team offered guidance during setup, training, and shared best practices, which made the transition both smooth and efficient. Our customers often have very specific EDI needs, and Elevate has consistently managed to address each unique situation. Even though EDI is complicated they made setup easy for us. **What do you dislike about Elevate?** It looks like I'm required to say what I dislike about Elevate but I can't think of anything. **What problems is Elevate solving and how is that benefiting you?** Setting up EDI for all sorts of situations required by our customers. ### 4. Extremely Responsive EDI Implementation Support **Rating:** 5.0/5.0 stars **Reviewed by:** Connor D. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Elevate?** They are extremely responsive and willing to take initiative to help you implement EDI. Their team will walk you through each of the steps and completely own the project, allowing you to focus on other areas of your business. The ideal partner for any small-business owner **What do you dislike about Elevate?** They might be too communicative! Nothing to dislike. **What problems is Elevate solving and how is that benefiting you?** Implement EDI within a small business ### 5. Exceptional Support and Fast Response Times **Rating:** 5.0/5.0 stars **Reviewed by:** Billy X. | System Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Elevate?** The support from Elevate is exceptional. Whenever I’ve needed assistance, they have been able to respond the same day or within the week. Their knowledgeable support staff ensures that issues are resolved quickly and efficiently. **What do you dislike about Elevate?** Currently, there is nothing that I dislike about Elevate. **What problems is Elevate solving and how is that benefiting you?** Elevate is solving technical and operational challenges by providing fast, reliable support whenever issues arise. This benefits me by minimizing downtime, allowing me to resolve problems quickly, and ensuring that I can stay focused on my work without prolonged interruptions. Their knowledgeable team makes complex issues easy to handle, which saves time and reduces stress. ### 6. Made EDI simple — incredible team to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Elevate?** We’ve had a great experience working with EDI Support LLC. Their team combines deep expertise with a genuinely collaborative approach; they make complex concepts feel straightforward and are always patient in helping us understand the details. We received extensive training and consulting support, and the level of responsiveness and transparency throughout was outstanding. Jim, in particular, has been an excellent partner - knowledgeable, honest, and easy to work with. It’s rare to find a team so committed to helping people succeed and learn along the way. **What do you dislike about Elevate?** No major issues, everything has been smooth and professional. **What problems is Elevate solving and how is that benefiting you?** They’ve helped us get our arms around EDI and integration workflows - something that used to feel overly technical and hard to navigate. Through their training and consulting, we’ve gained a much better understanding of how data flows between systems and how it all works. The biggest benefit has been clarity and confidence - what felt complex now feels manageable to understand thanks to their expertise and responsiveness. ### 7. Exceptional EDI Implementation Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Connor C. | Commercial Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Elevate?** I really appreciated Elevate's incredibly timely responses, cordial communication, comprehensive training, and troubleshooting throughout our EDI implementation. Their guidance made the rollout seamless, even though our company had limited EDI experience. **What do you dislike about Elevate?** Nothing, through implementation and managed services they have been the best! **What problems is Elevate solving and how is that benefiting you?** EDI implementation, support, and managed services. Hands on support with limited expertise internally. ### 8. Exceptional Support with Patient, Thorough Explanations **Rating:** 5.0/5.0 stars **Reviewed by:** Derek T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Elevate?** Their patience to explain things thoroughly **What do you dislike about Elevate?** There is nothing I dislike about Elevate **What problems is Elevate solving and how is that benefiting you?** My connectivity to support my sales with Lowe's **Official Response from Jim Gonzalez:** > Thank you Derek! Your kind words mean so much to myself and our team! ### 9. Ensures a smooth implementation process **Rating:** 4.5/5.0 stars **Reviewed by:** Suraj c. | Branding Manager, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Elevate?** EDI Support has also been instrumental as a consultant having implemented EDI project many times before. Their consultants really know different industries and all of them focus exclusively on EDI and our current ERP system implementation. **What do you dislike about Elevate?** EDI Support can be limiting for companies like mine that are eliminating the use of on-premise ERP and exploring cloud-based solutions for EDI as well. This causes limited scalability owing to the weak integration with already advanced cloud counterparts. **What problems is Elevate solving and how is that benefiting you?** EDI can offer a more global support to companies willing to establish or to improve their EDI methods. Their highly qualified consultants assist patrons across the implementation process to make the transition seamless. ### 10. Attention to Detail and Quick Response Times **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Elevate?** We've been working with the EDI Support team since 2020. Their attention to detail and quick response times to any outreach helps support real time problem-solving. The experience and knowledge they bring to the table has been key in helping us push projects forward and shape expansions and upgrades within our company. This has allowed us to grow other areas of our business with their consistency of work. We view EDI Support as an essential extension of our TFH team. **What do you dislike about Elevate?** Nothing! EDI Support has been a pleasure to work with. **What problems is Elevate solving and how is that benefiting you?** Complete EDI integration with our Sage 100 platform. Daily troubleshooting as needed by my request for any inbound or outbound translations. Anything that we can come up with, we shoot to their team and they handle efficiently. ## Elevate Discussions - [Why is my EDI bill so high? What should EDI actually cost for a small business?](https://www.g2.com/discussions/why-is-my-edi-bill-so-high-what-should-edi-actually-cost-for-a-small-business) - 1 upvote - [Can I connect EDI to Shopify? A retailer just asked us to be EDI compliant and we run everything on Shopify.](https://www.g2.com/discussions/can-i-connect-edi-to-shopify-a-retailer-just-asked-us-to-be-edi-compliant-and-we-run-everything-on-shopify) - 1 upvote - [Do I need GS1 barcodes for EDI? What's the difference between UPC and GTIN?](https://www.g2.com/discussions/do-i-need-gs1-barcodes-for-edi-what-s-the-difference-between-upc-and-gtin) - 1 upvote - [Is EDI worth it for a small business doing under $1M in revenue?](https://www.g2.com/discussions/is-edi-worth-it-for-a-small-business-doing-under-1m-in-revenue) - 1 upvote - [Are EDI contracts usually long-term? What happens to my data if I cancel?](https://www.g2.com/discussions/are-edi-contracts-usually-long-term-what-happens-to-my-data-if-i-cancel) - 1 upvote - [View Elevate pricing details and edition comparison](https://www.g2.com/products/edi-support-llc-elevate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+00%3A32%3A21+-0500&secure%5Bsession_id%5D=76570fa8-591c-4609-89fb-b414edd71c6d&secure%5Btoken%5D=48bd7db8bb8d29b9f437a4e55ac21a519a3eb54c4bff0657e7eeaf421e8a1f05&format=llm_user) ## Elevate Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ACUMEN Book](https://www.g2.com/products/acumen-book/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Sage 100](https://www.g2.com/products/sage-100/reviews) ## Elevate Features **Data** - Data Duplication - Security - Scheduling **Functionality** - Data Exchange - Data Mapping **Logistics** - Scaling - Automation - Communication - Copy - Integration **Management** - Workflow Management - Exception Handling - Real Time Reporting **Integrations** - Third Party Integration - BI Tools Integration **Security** - Communication Protocols - EDI Standards **Support** - EDI Testing ## Top Elevate Alternatives - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.2/5.0 (593 reviews) - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) - 4.4/5.0 (534 reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 4.4/5.0 (413 reviews)