Elevate Reviews (10)

Reviews

Elevate Reviews (10)

5.0
10 reviews

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Users consistently praise the exceptional support and quick response times provided by Elevate, highlighting the team's ability to guide them through EDI implementation and troubleshoot issues effectively. This level of assistance has made the process smooth and efficient, allowing businesses to focus on their core operations. A noted limitation is the potential lack of scalability for companies moving towards cloud-based solutions.

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Javier V.
JV
Javier V.
Electronic Data Interchange Manager
Enterprise (> 1000 emp.)
"Exceptional EDI Support with Elevate"
5/5
What do you like best about Elevate?

I really like the service provided by Elevate. It has been great for helping us support our EDI operations, sorting out error messages, and dealing with connection disruptions. The ability to get visibility into EDI issues and quickly work through error messages or connection disruptions has been the most valuable aspect. These capabilities have helped us identify issues quickly, reduce downtime, and keep EDI running smoothly. The setup was fairly easy, and everything is working as expected right now. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

At this time, i do not dislike anything Review collected by and hosted on G2.com.

RS
Ricardo S.
analista seguridad
Food & Beverages
Enterprise (> 1000 emp.)
"EDI backed by experience and real attention"
5/5
What do you like best about Elevate?

Elevate presents itself as a solid and reliable EDI solution thanks to its practical approach, as it simplifies operations, keeps processes clear and controllable, and is reinforced with human support that makes a real difference without adding unnecessary technical complexity. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

Nothing at all, no comments of displeasure, excellent team. Review collected by and hosted on G2.com.

JG
James G.
IT Manager
Mid-Market (51-1000 emp.)
"Exceptional Support and Flexibility with Elevate"
5/5
What do you like best about Elevate?

I truly value how accessible and responsive the support team has been throughout our experience. Elevate adapted to our quickly evolving EDI requirements and the varied needs of our customers, even providing support for multiple formats and UCC-128 labels. The team offered guidance during setup, training, and shared best practices, which made the transition both smooth and efficient. Our customers often have very specific EDI needs, and Elevate has consistently managed to address each unique situation. Even though EDI is complicated they made setup easy for us. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

It looks like I'm required to say what I dislike about Elevate but I can't think of anything. Review collected by and hosted on G2.com.

Connor D.
CD
Connor D.
Vice President
Small-Business (50 or fewer emp.)
"Extremely Responsive EDI Implementation Support"
5/5
What do you like best about Elevate?

They are extremely responsive and willing to take initiative to help you implement EDI. Their team will walk you through each of the steps and completely own the project, allowing you to focus on other areas of your business.

The ideal partner for any small-business owner Review collected by and hosted on G2.com.

What do you dislike about Elevate?

They might be too communicative! Nothing to dislike. Review collected by and hosted on G2.com.

Billy X.
BX
Billy X.
System Analyst
Small-Business (50 or fewer emp.)
"Exceptional Support and Fast Response Times"
5/5
What do you like best about Elevate?

The support from Elevate is exceptional. Whenever I’ve needed assistance, they have been able to respond the same day or within the week. Their knowledgeable support staff ensures that issues are resolved quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

Currently, there is nothing that I dislike about Elevate. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Made EDI simple — incredible team to work with"
5/5
What do you like best about Elevate?

We’ve had a great experience working with EDI Support LLC. Their team combines deep expertise with a genuinely collaborative approach; they make complex concepts feel straightforward and are always patient in helping us understand the details. We received extensive training and consulting support, and the level of responsiveness and transparency throughout was outstanding.

Jim, in particular, has been an excellent partner - knowledgeable, honest, and easy to work with. It’s rare to find a team so committed to helping people succeed and learn along the way. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

No major issues, everything has been smooth and professional. Review collected by and hosted on G2.com.

Connor C.
CC
Connor C.
Commercial Systems Manager
Mid-Market (51-1000 emp.)
"Exceptional EDI Implementation Partner"
5/5
What do you like best about Elevate?

I really appreciated Elevate's incredibly timely responses, cordial communication, comprehensive training, and troubleshooting throughout our EDI implementation. Their guidance made the rollout seamless, even though our company had limited EDI experience. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

Nothing, through implementation and managed services they have been the best! Review collected by and hosted on G2.com.

Derek T.
DT
Derek T.
CEO
Small-Business (50 or fewer emp.)
"Exceptional Support with Patient, Thorough Explanations"
5/5
What do you like best about Elevate?

Their patience to explain things thoroughly Review collected by and hosted on G2.com.

What do you dislike about Elevate?

There is nothing I dislike about Elevate Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

Thank you Derek! Your kind words mean so much to myself and our team!

SC
Suraj c.
Branding Manager
Telecommunications
Mid-Market (51-1000 emp.)
"Ensures a smooth implementation process"
4.5/5
What do you like best about Elevate?

EDI Support has also been instrumental as a consultant having implemented EDI project many times before. Their consultants really know different industries and all of them focus exclusively on EDI and our current ERP system implementation. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

EDI Support can be limiting for companies like mine that are eliminating the use of on-premise ERP and exploring cloud-based solutions for EDI as well. This causes limited scalability owing to the weak integration with already advanced cloud counterparts. Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"Attention to Detail and Quick Response Times"
5/5
What do you like best about Elevate?

We've been working with the EDI Support team since 2020. Their attention to detail and quick response times to any outreach helps support real time problem-solving. The experience and knowledge they bring to the table has been key in helping us push projects forward and shape expansions and upgrades within our company. This has allowed us to grow other areas of our business with their consistency of work. We view EDI Support as an essential extension of our TFH team. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

Nothing! EDI Support has been a pleasure to work with. Review collected by and hosted on G2.com.