--- title: edge CRM Reviews meta\_title: 'edge CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 27 reviews by the users' company size, role or industry to find out how edge CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 27 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # edge CRM Reviews & Product Details Designated as India’s Most Promising CRM, edge CRM is a customer relationship management platform conceived, instigated, and perfected by salespeople for the salespeople. edge CRM is a completely customizable CRM suitable for all business sizes pertaining to every industry profile. Engineered with the focus on relationship building and ease of operation, edge CRM boasts of an AI-driven lead qualifier, cloud-based data capture, 40+ Key Performance Indicators, a preemptive dashboard, and a robust security framework. edge CRM simplifies your business and helps you build relevant strategies with 256+ types of actionable reports and business forecasting to get clear visibility of upcoming challenges. Our mobile-based application allows you access to your complete data and facilitates quick updates on the go. With edge CRM’s in-built Smart PDF Builder and the ingenious edge Assistance, you can create, manage, track, and streamline your tasks with a few clicks. You get a complete overview of your work with edge’s fully comprehensive calendar which facilitates smooth integration with contacts, meetings, calls, and opportunities. edge CRM commits to motivation and appreciation building of the team by gamifying the sales process through a diligent scoreboard and thorough clarity on the performance matrix. Try us now! We at edge promise an in-depth training and undeterred support to your team from day one. It’s time to revolutionize your sales process. * * * Seller [Tantragyan Technologies Pvt Ltd](https://www.g2.com/sellers/tantragyan-technologies-pvt-ltd) Discussions [edge CRM Community](https://www.g2.com/products/edge-crm/discuss) Languages Supported English Solution Type All-in-One Overview by Ravindra Warang (Co-Founder, Director | Enthusiastically helping customers build long-lasting relations using edge CRM & 12Grids) Show More ## Pricing Pricing provided by edge CRM. ### Standard Growth Package 10 User/Month [ View More Pricing Information ](https://www.g2.com/products/edge-crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,872) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,948) ](https://www.g2.com/products/zoho-crm/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,906) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/edge-crm/competitors/alternatives) ## User Insights Average based on 27 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Priyanka G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka G.") PG Priyanka G. Presales Executive Mid-Market (51-1000 emp.) 2/10/2022 "CRM helps businesses manage, track and organize their relationships with customers." 5/5 What do you like best about edge CRM? A CRM can help you store customer data such as user behavior, how long a customer has been with your business and notes on sales interactions, which you can use to optimize your sales and marketing processes and improve customer service across your organization Review collected by and hosted on G2.com. What do you dislike about edge CRM? NO there is nothing missing in this product. Its work propoerly Review collected by and hosted on G2.com. Recommendations to others considering edge CRM: CRMs are all about managing relationships with your customers, so it's important to take advantage of the features that can improve their satisfaction. Users can keep track of each customer case individually and see their satisfaction levels. By tracking your customers’ satisfaction, you can work to improve their experience and create better processes for the future. Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? Benifits are follows 1) The first and foremost way a CRM will help your business is by keeping all your data organized on a single platform. 2) A CRM will automatically store and retrieve all your contacts whenever you need them. 3) A CRM will show you a list as well as a detailed view of all the tasks that you needed to undertake and will even keep on reminding you to meet your deadlines 4) A CRM will guide you towards the exact stage where you have to put in more effort for the closure of deals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Manojit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manojit D.") MD Manojit D. Software Analyst Mid-Market (51-1000 emp.) 2/10/2022 "Edge CRM Review" 5/5 What do you like best about edge CRM? It's a very user-friendly software that helps you be more efficient in your day-to-day job and has a unique transition across all modules that allows you to keep track of your progress. Review collected by and hosted on G2.com. What do you dislike about edge CRM? It has nothing to dislike about it. It's an excellent product. Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? It has helped me keep track of my leads on a daily or monthly basis, segregates all of my changes, and sends me notifications to work on according to deadlines. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AH Amit H. Manager-Marketing Small-Business (50 or fewer emp.) 2/10/2022 "Amazing tool to optimise & organise your sales and customer relation activity, even for large team" 5/5 What do you like best about edge CRM? A. Suppotive team B. customisation of system even for most complex business process C. Very high professional analysis of your requirement D. Decent interface Review collected by and hosted on G2.com. What do you dislike about edge CRM? To achieve desired level of customisation input given to developer should present clear understanding, otherwise system gets delayed Review collected by and hosted on G2.com. Recommendations to others considering edge CRM: Go for it Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? Customer contact management Inquiry processing nd planning, quotation submission, feed bck collection. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aditya L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya L.") AL Aditya L. O Mid-Market (51-1000 emp.) 2/9/2022 "A perfect assistant" 4.5/5 What do you like best about edge CRM? 1) A complete flow of sales and service cycle. 2) It is tool remind us time to time. 3) Very systematic 4) Sending an quote, Proforma invoice tax invoice. Service reports, contract in just few clicks 5) All relevant customer data in pocket with well developed Android and iOS apps. 6) Quick support from support team Review collected by and hosted on G2.com. What do you dislike about edge CRM? Nothing as such Area of improvement 1) Page refresh time 2) it can be more easy to use. Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? All data in one place, easy to track, It is best assistant in work life Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ankush I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankush I.") AI Ankush I. IT Operations Manager Mid-Market (51-1000 emp.) 2/10/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Edge CRM to strengthen your business" 5/5 What do you like best about edge CRM? Its a great tool to use and easily accessible to anyone from any location Review collected by and hosted on G2.com. What do you dislike about edge CRM? Unique ID or numbering system for documents should be there Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? My CRM data is centralized and directors can monitor the progress any time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bitsydisplays.com- D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bitsydisplays.com- D.") BD Bitsydisplays.com- D. Product manager Small-Business (50 or fewer emp.) 2/13/2022 "Good Web + Android Application" 4.5/5 What do you like best about edge CRM? We can use this from anywhere to track our client requirements & leads so can not miss any important leads, also we can set reminders to give on-time revert to clients. Review collected by and hosted on G2.com. What do you dislike about edge CRM? Need new innovative features addon delay. Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? can take on-time revert & followup from the client and also check my team activity & response time to the client. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sangita M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sangita M.") SM Sangita M. Senior Officer Sales Mid-Market (51-1000 emp.) 2/16/2022 "User friendly software & effective for sales" 4/5 What do you like best about edge CRM? Quick update & report generation is good..Anyone can learn so fast..Realy usefull for sales people Review collected by and hosted on G2.com. What do you dislike about edge CRM? Sometimes thr amount changed automatically in proposal Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? As per our industry we are trying to customize as per our requirements. Benefits are: Daily basis review at micro level, We cant loose the business because the CRM continues gives you alerts. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") UM Verified User in Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 2/10/2022 "Excellent UI" 5/5 What do you like best about edge CRM? All the information, reports, and the necessary data is available at your fingertips. Review collected by and hosted on G2.com. What do you dislike about edge CRM? Didn't came across any such situation... Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? Keeping track on the follow-ups, generating reports, giving reminder to the sales person for the lead and opportunities and generating the quotation hassle free. These are the benefits so far we are getting from edge CRM Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 2/11/2022 "Best crm" 5/5 What do you like best about edge CRM? It's intercommunication between management and employee. Easy to understand, easy to use. Well maintained platform. Calander, oppurtunties, orders are mostly used. It's good when compare to others Review collected by and hosted on G2.com. What do you dislike about edge CRM? Everything is good accept little complexity. Review collected by and hosted on G2.com. Recommendations to others considering edge CRM: Checked. Everything is fine. Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? Oppurtunties status and calender events generation. Intercommunication between employees for any conference and meeting Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Hemanth K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemanth K.") HK Hemanth K. Technical Support and Sales Executive Mid-Market (51-1000 emp.) 2/11/2022 "Good as per industrial Standards" 4.5/5 What do you like best about edge CRM? Easy to Understand the options and required customization is done. Review collected by and hosted on G2.com. What do you dislike about edge CRM? More features and Pictorial representations required. Review collected by and hosted on G2.com. Recommendations to others considering edge CRM: I recommend to use the CRM for your Company Sales and Service Management. Review collected by and hosted on G2.com. What problems is edge CRM solving and how is that benefiting you? Customer relationship and tracking of each and every customer requirements are fulfilled. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about edge CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about edge CRM ](https://www.g2.com/products/edge-crm/discussions/new) GU Guest User What is edge CRM used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-edge-crm-used-for) [ View all Discussions ](https://www.g2.com/products/edge-crm/discuss) ## Pricing Options Pricing provided by edge CRM. ### Standard Growth Package 10 User/Month [ View More Pricing Information ](https://www.g2.com/products/edge-crm/pricing) ##### ##### edge CRM Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. 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