Carlos P.
CP
Carlos P.
QA Specialist
Enterprise (> 1000 emp.)
"Eden's user-friendly display"
5/5
What do you like best about Eden?

Eden has a great display of information, with a user-friendly platform where we can easily check for the office's availability for the specific date we are looking for. The information on reservations is also updated in real-time, this is something important at our organization since we try to have a limited number of people in the office in order to comply with biosecurity measurements. Review collected by and hosted on G2.com.

What do you dislike about Eden?

Some of the areas of opportunity in the app are the possibility to include some extra information, like the address of the office, and even including pictures of the office in the reservations screen, this could give the platform have a better presentation. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"Amazing software to helped us navigate our RTO"
5/5
What do you like best about Eden?

Eden has helped us maintain efficiency and order as we moved into a new space. The platform is easy to navigate and has different features that we can add or remove based on our needs. If we had any questions or concerns, our CSM was always on hand to offer us support or solutions. The price point is also extremely affordable given the service they provide for our company.

This software is also extremely convenient to use. Most of our employees did not even need to undergo training to figure out how to utilize the platform. The interface is easy to understand and navigate. All pertinent information and features are available on the homepage so it was not time consuming to sign up or check in. Integrating this with Slack and Google Calendar also made the transition to this software quite seamless. Review collected by and hosted on G2.com.

What do you dislike about Eden?

Sometimes there will be glitches/bugs within the mobile app or the desktop version, or sometimes syncing issues between both...however our CSM is always on top of these concerns and works with us quickly to resolve any tech issues we encounter. Review collected by and hosted on G2.com.

Cinthya G.
CG
Cinthya G.
Workplace Manager
Enterprise (> 1000 emp.)
"Eden as an Office Assistant"
5/5
What do you like best about Eden?

Being able to book your space in the office to keep the social distance has been extremely valuable to us. As an admin, at this point, Eden is also being helpful to make decisions about expansions with the data that we have been able to gather in these past two years. Review collected by and hosted on G2.com.

What do you dislike about Eden?

Some integrations like with Slack can be buggy and take some time to resolve, and for us Slack users that is an important feature. But Eden's customer service is always on top of things. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Nice interface, easy to use."
4/5
What do you like best about Eden?

It has a clean interface and is easy to use and learn. It helps us track several statistics in the office leading to improved decision making. Review collected by and hosted on G2.com.

What do you dislike about Eden?

Sometimes there are too many clicks to process a function. It has been improved in the past year or so though so that is nice. Review collected by and hosted on G2.com.

Rob B.
RB
Rob B.
Senior Helpdesk Technician
Mid-Market (51-1000 emp.)
"The Ease of Eden"
5/5
What do you like best about Eden?

Eden was easy to implement for our company and the help we received to roll it out from the CS Team was phenomenal. The Slack integration makes it very user friendly and even easier to book a desk without having to log into the booking portal (which is also very easy to use). Review collected by and hosted on G2.com.

What do you dislike about Eden?

There are not many cons with Eden. They are continually growing the product and if there are any features they do not have, they are quick to get the ball rolling to have them implemented ASAP. Review collected by and hosted on G2.com.

EM
Eileen M.
Executive Director, Operations
Mid-Market (51-1000 emp.)
"Eden is a easy to use tool, that has made our return to office so smooth"
4/5
What do you like best about Eden?

We primarily use the desk booking software and have found the platform intuitive and easy to use. Our staff can easily interact with the tool to reserve desks, check-in, and register guests. Review collected by and hosted on G2.com.

What do you dislike about Eden?

I wish the mobile app was a little more user-friendly and that you could easily see if there are conflicts with recurring reservations. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Very user friendly, Provides a great experience for employees"
5/5
What do you like best about Eden?

What I like best about Eden is the clean user interface and the easy access to book a desirable seating arrangement and to assist employees with their needs quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Eden?

I would say accessing specific parameters when it comes to obtaining logistical data. Also, even though we have an excellent Rep, the customer service response time could be better. Review collected by and hosted on G2.com.

Roberto  S.
RS
Roberto S.
QA Associate
Enterprise (> 1000 emp.)
"Eden Workplace Review"
5/5
What do you like best about Eden?

Its ease of use, how it tracks data, and that it can be accessed through Slack.

Based on the occupancy level, I am able to determine if I want to arrive at the workplace or not, due to COVID-19. Review collected by and hosted on G2.com.

What do you dislike about Eden?

None, from my point of view, as a user, I was unable to find any cons to using Eden Workplace, since it gives me all the information I need, and it is very user-friendly. Review collected by and hosted on G2.com.

Josue C.
JC
Josue C.
Team manager
Enterprise (> 1000 emp.)
"User friendly, Time saving."
5/5
What do you like best about Eden?

The compatibility with Slack is gold, by just sending a command I can reserve a spot in my office, also reminds me to check out I need Eden in other platforms will be a homerun as a personal assistant! Review collected by and hosted on G2.com.

What do you dislike about Eden?

Honestly, there isn't much to dislike about this great tool, the only thing I can think about it will be to have a mobile app that will be an excellent option for us that use this tool a lot Review collected by and hosted on G2.com.

AK
Adam K.
operations manager
Mid-Market (51-1000 emp.)
"Excellent Reservation System for in-office work"
5/5
What do you like best about Eden?

I appreciate the convenience provided by Eden. The user interface is simple. The adoption rate from my team was astonishing; everyone used it from day one with little instruction. Multiple platforms make booking, modifying, and completing check-ins a breeze. Review collected by and hosted on G2.com.

What do you dislike about Eden?

The admin side of things can be tedious but have been getting better. it is a burden to make changes to your floor plan. Not the actual task of re-organizing but where to find it within the admin portal. Where the end user UI is simple and intuitive, the same cannot be said about the admin side. Review collected by and hosted on G2.com.