--- title: Eden Reviews meta\_title: 'Eden Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how Eden works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 91 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

# Eden Reviews & Product Details

Eden is a comprehensive SaaS platform built to help Workplace, People Operations, and IT teams work wonders. Eden offers user-friendly workplace experience tools designed with the employee experience and new world of work in mind. The product suite includes Desk Booking, Visitor Management, Internal Ticketing, Room Scheduling, and Deliveries. Eden’s tools allow teams to consolidate all workplace experiences needs into one integrated platform, creating a delightful, simplified employee experience. Eden is based in San Francisco and investors include Y Combinator, Bessemer Venture Partners, Fifth Wall, S28 Capital, Reshape and JLL. Eden’s mission is to create a better place to work, for everyone.

* * *

Seller
[Eden](https://www.g2.com/sellers/eden)
Discussions
[Eden Community](https://www.g2.com/products/eden-eden/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Nidhi Nair

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## Pricing

Pricing provided by Eden.

### Accelerate

$89.00

1 Location Per Month

### Scale

$179.00

1 Location Per Month

[
View More Pricing Information
](https://www.g2.com/products/eden-eden/pricing)

## Top-Rated Alternatives

[

 ![Tactic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tactic")

Tactic

4.6/5(555)

](https://www.g2.com/products/tactic/reviews)

[

 ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors")

Envoy Visitors

4.7/5(437)

](https://www.g2.com/products/envoy-visitors/reviews)

[

 ![Robin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin")

Robin

4.4/5(211)

](https://www.g2.com/products/robin/reviews)

[
View All Alternatives
](https://www.g2.com/products/eden-eden/competitors/alternatives)

## User Insights

Average based on 91 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

## Eden Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Namely

](https://www.g2.com/products/namely/reviews)

Show More

 ![Seth G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seth G.")
SG

Seth G.

Senior Director of Operations

Mid-Market (51-1000 emp.)

3/24/2022

"High quality platform, always improving"

4.5/5

What do you like best about Eden?

Nice UI, continuously improved, great customer service and responsiveness, good array of services and options Review collected by and hosted on G2.com.

What do you dislike about Eden?

Lack of customizability; there are some things (e.g., check-ins) that we don't use but we can't get rid of, so it's confusing to our users. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

We use it for hoteling, for workplace services, and some of the visitor management tools. It's nice to have many things in one app. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Adam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam K.")
AK

Adam K.

Operations Manager

Non-Profit Organization Management

Mid-Market (51-1000 emp.)

3/15/2022

"easy to use"

5/5

What do you like best about Eden?

The reservation system is easy to use and manage. Even my most tech-challenged users have no issues with the platform. I do like that Eden listens and delivers frequent updates. Review collected by and hosted on G2.com.

What do you dislike about Eden?

there isnt that I truly dislike about the platform. I would like to see a "jump to today's reservations" button but that is a minor issue. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

It works as our wellness survey and contact tracing solutions. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing")
AP

Verified User in Publishing

Mid-Market (51-1000 emp.)

4/12/2022

"Great Reservation System"

4/5

What do you like best about Eden?

Eden has been extremely helpful for our employees to make reservations on the days they are in the office. It provides the office team the ability to track numbers for food ordering, etc. Review collected by and hosted on G2.com.

What do you dislike about Eden?

I have had some difficulty when I try to acknowledge the notifications and they do not seem to go away. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

We are using the reservation system to know how many employees are in the office which has kept us organized. Review collected by and hosted on G2.com.

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10/12/2022
Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/12/2022

"Great for hybrid working"

4.5/5

What do you like best about Eden?

Very user-friendly and easy to set up. The client services team was amazing during our onboarding. Review collected by and hosted on G2.com.

What do you dislike about Eden?

We have car and parking spaces we can book as well. It would be great to have a better setup for these. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

We have moved to a hybrid workplace and we use Eden for desk booking. It would be near impossible to manage on our own so it makes it a seamless transition. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Kitana A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kitana A.")
KA

Kitana A.

People & Culture Coordinator

Mid-Market (51-1000 emp.)

12/9/2020

"The best workplace management tool!"

5/5

What do you like best about Eden?

The features

Eden has so many amazing software products! All of the software tools you'd need to run your office space smoothly can be found on their platform. My favorite tool is the Ticketing Tool — It helps streamline all of our teams’ requests in one place, and it integrates with Slack.

The customer service

Eden has great customer care. Their customer service reps treat you with respect and kindness at all times and are super knowledgeable about questions related to the platform or features.

Their adaptability

Eden loves feedback - and whenever you give them feedback - they'll find a way to improve or incorporate the feature you're looking for. They also know how to adapt to changes quickly - when COVID hit, they started implementing tools like desk reservation software and COVID re-entry software. Review collected by and hosted on G2.com.

What do you dislike about Eden?

The only thing that is missing right now are the features they didn't roll out yet! I can't wait to check out the desk reservation and room booking features once they launch. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

As I mentioned, Eden has everything you'd need to run your office space smoothly. If an employee wants to submit a request or service ticket, Eden. If someone is checking into our space and needs to sign our NDA, Eden. Eden is an office manager’s best friend! Review collected by and hosted on G2.com.

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2/24/2021
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Robert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H.")
RH

Robert H.

Workplace Manager

Mid-Market (51-1000 emp.)

2/26/2021

"The Only Software you need."

5/5

What do you like best about Eden?

Eden's software allows for a multitude of real-world integrations that allow me to work and scale at a high level. Review collected by and hosted on G2.com.

What do you dislike about Eden?

Can't think of anything specific. With many new systems there is always a learning curve, but Eden Workplace is so easy to use, especially with the Slack integration, so employees really catch on quite quickly. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

The most important step with project management is "building the process". With the Eden Workplace software, we are seeing a reduction in the time it takes to plan and execute. In, addition we are seeing an uptick in the quality of work time it takes to complete. Without the Eden Workplace software I'd be stuck on an island overwhelmed by data and without the necessary tools to execute accordingly. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Kevin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin S.")
KS

Kevin S.

Mid-Market (51-1000 emp.)

12/9/2020

"Would recommend Eden's software to any company looking to streamline their portfolio"

5/5

What do you like best about Eden?

- Eden's software is able to be a one-stop-shop for all of our spaces. It can house important documents, audits, and any space/building-specific information that we want to keep track of. The best part of the platform is that we can somewhat streamline our maintenance tasks by using the work-orders function. This function allows us to track maintenance and maintain all of our 400+ locations, globally. Prior to Eden, we used multiple software application to do all of what Eden is able to do in their (1) platform. Review collected by and hosted on G2.com.

What do you dislike about Eden?

Its somewhat complex to use as the end-user, but once fully trained and onboarded, the software is straightforward for our associate-level employees to use effectively. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

we no longer need to lease multiple software applications for maintenance, work order tracking, and location information. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media")
AO

Verified User in Online Media

Mid-Market (51-1000 emp.)

12/9/2020

"The Eden platform is critical to the safe reopening and function of our office."

5/5

What do you like best about Eden?

The simplicity of the platform and the design promotes efficiency. The client support is really great too and closely connected to the solutions engineers. Review collected by and hosted on G2.com.

What do you dislike about Eden?

Not much to think of. All issues with the platform that have come up have been resolved before I get around to asking. When an issue has come up, the problem does not inhibit the function of the platform as a whole. Review collected by and hosted on G2.com.

Recommendations to others considering Eden:

I would highly recommend using Eden for office management and contact tracing services. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

Eden is essential to the safety of our office. Eden gives us greater peace of mind with the complexity of the NYC reopening guidelines. From contact tracing to knowing who will be in the office and when, Eden has been more valuable than we initially imagined. Our team in Romania uses it too, so it is nice that both offices can be on one platform. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

EB

Elaina B.

Enterprise (\> 1000 emp.)

12/9/2020

"Great tool for Workplace"

5/5

What do you like best about Eden?

The marketplace/project request tools - you can get quotes from several vendors all in one place. Review collected by and hosted on G2.com.

What do you dislike about Eden?

Invoicing/Service Record - it's not thorough enough, it does not provide a full breakdown of services. Review collected by and hosted on G2.com.

Recommendations to others considering Eden:

Definitely give them feedback on the product as you're using the product. Eden seriously values customer input and always uses it when making changes or improvements to their product. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

NYC has an arsenal of vendors but I never know which vendor is the best. Eden fully vets vendors for you and when you put in a project request, you know that the vendors responding will provide excellent service. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Robert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H.")
RH

Robert H.

Founder

Mid-Market (51-1000 emp.)

12/9/2020

"The Ultimate Experience"

5/5

What do you like best about Eden?

Eden is an inclusive platform that makes my job as a workplace manager, incredibly easy by allowing me to multi-task at incredibly efficient levels. Review collected by and hosted on G2.com.

What do you dislike about Eden?

As the world moves towards a mobile-first environment, I hope that Eden maintains its innovative approach and create a replica product that could be used on smaller scale devices. Review collected by and hosted on G2.com.

What problems is Eden solving and how is that benefiting you?

I'm currently hoping to decrease our project completion timelines, improve the quality of work from vendors, and create a consistent scalable workplace model that can be replicated on a global level. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

## Questions about Eden? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Eden
](https://www.g2.com/products/eden-eden/discussions/new)

GU

Guest User

What is Eden Workplace used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-eden-workplace-used-for)

[
View all Discussions
](https://www.g2.com/products/eden-eden/discuss)

## Pricing Options

Pricing provided by Eden.

### Accelerate

$89.00

1 Location Per Month

### Scale

$179.00

1 Location Per Month

### Enterprise

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/eden-eden/pricing)

Eden Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6441bfbfed296fd3a56f6774bc2a47da/envoy-visitors.png "Product Avatar Image")

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4.7/5(437)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c56cb9903c9b15cb5a4108c40cadec2/robin%282%29.png "Product Avatar Image")

Robin

4.4/5(211)

[
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##### 
##### Eden Features

Booking

Room Booking

Room Information

Desk Booking

Platform Basics

Visitor Check-In

Platform Data

Analytics

Visitor Logs

Dashboard

Platform Interoperability

Notifications

[
View More Features
](https://www.g2.com/products/eden-eden/features)

##### Categories on G2

[Visitor Management](https://www.g2.com/categories/visitor-management)[Desk Booking](https://www.g2.com/categories/desk-booking)[Service Desk](https://www.g2.com/categories/service-desk)

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