Caroline L.
CL
Caroline L.
office manager
Small-Business (50 or fewer emp.)
"GREAT CUSTOMER SERVICE"
5/5
What do you like best about Eddy?

Working with Eddy is like walking into your favorite restaurant where everyone knows your name. Lauren, my CSR is always quick to answer any concerns I may have! Review collected by and hosted on G2.com.

What do you dislike about Eddy?

I wished they would intergrate with Aloha. Review collected by and hosted on G2.com.

Response from Kenny Freestone of Eddy

Thanks Caroline! We're touched by your comparison to a favorite restaurant—what a compliment! We're glad that Lauren and our team have been so helpful, and are proud to have earned your trust with timely tax payments over the past two years. Thanks for your kind words.

Kim E.
KE
Kim E.
General Manager
Small-Business (50 or fewer emp.)
"Great Program for Recruiting"
5/5
What do you like best about Eddy?

They have an easy system to work with for recruiting and onboarding. I only used the recruiting aspect of there services. Customer service is very prompt and helpful. Very nice as well Review collected by and hosted on G2.com.

What do you dislike about Eddy?

I could not find anything to complain about with Eddy. Review collected by and hosted on G2.com.

Jamie D.
JD
Jamie D.
Financial Manager
Small-Business (50 or fewer emp.)
"Switched to Eddy Platform"
5/5
What do you like best about Eddy?

The Eddy team is amazing, always answers the phone, responds quickly to email. They were great before with the ADP platform, but even better now. Love all the reports, Time off Requests and Calendar! Review collected by and hosted on G2.com.

What do you dislike about Eddy?

Have not discovered anything yet that is an issue. Review collected by and hosted on G2.com.

Response from Kenny Freestone of Eddy

We're happy to hear that your move to Eddy payroll is going well, and thank you for your kind words about our team's responsiveness and the improvements we've made!

AN
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Effective and Simple"
5/5
What do you like best about Eddy?

The Eddy HR system is so easy to use. I honestly love all the features, from hiring, to employee reviews, trainings, payroll, it does it all. Review collected by and hosted on G2.com.

What do you dislike about Eddy?

Everything has been great. No complaints Review collected by and hosted on G2.com.

AN
Verified User in Construction
Small-Business (50 or fewer emp.)
"Perfect payroll software"
5/5
What do you like best about Eddy?

I love the how easy this platform is

all my employees can see what is going on Review collected by and hosted on G2.com.

What do you dislike about Eddy?

time card could have more options such as how much time on each job Review collected by and hosted on G2.com.

Yamikani D.
YD
Yamikani D.
Mid-Market (51-1000 emp.)
"Exceptional"
5/5
What do you like best about Eddy?

1.Eddy HR allows employees to request time off and managers to approve/deny requests, reducing administrative burdens.

2.Eddy HR's intuitive design makes it easy for employees and managers to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about Eddy?

1.Eddy HR's comprehensive feature set can be overwhelming for new users, requiring significant training and onboarding.

2.Eddy HR's reporting capabilities may not be as robust as some users would like, making it difficult to generate customized or detailed reports.

3.Eddy HR requires a stable internet connection and modern web browser, which can be a challenge for businesses with outdated technology.

4.Like any software, Eddy HR may experience bugs or glitches, which can disrupt business operations. Review collected by and hosted on G2.com.

AN
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Mental Health Therapist"
4.5/5
What do you like best about Eddy?

Easy log in and it is easy to togle around. Review collected by and hosted on G2.com.

What do you dislike about Eddy?

Don't like that I can not log my work hours earlier in the week when I know my scheduled hours. Easy to forget to log them. Then the system cuts me off from adding them before Sunday. Review collected by and hosted on G2.com.

Kimberly M.
KM
Kimberly M.
CEO/CFO
Small-Business (50 or fewer emp.)
"Very user friendly!"
5/5
What do you like best about Eddy?

Eddy has been an awesome tool that we have added to our business. I love how user-friendly they are. They are priced well for the product they offer. Review collected by and hosted on G2.com.

What do you dislike about Eddy?

One downside I see in the product would be, an employee is able to request more PTO time then they have in their "bank" and if you aren't paying attention and it gets approved, the employee can end up getting more than they actually should. Review collected by and hosted on G2.com.

Response from Kenny Freestone of Eddy

Thank you for your kind review - we're thrilled you find Eddy easy to use and appreciate your feedback on the PTO feature, which we'll consider for future improvements!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Eddy - A Game Changer"
5/5
What do you like best about Eddy?

Eddy is so easy to use from the admin interface to the employee interface. Eddy has already streamlined so many HR processes for our team. Review collected by and hosted on G2.com.

What do you dislike about Eddy?

There are some wish list items that I wish Eddy had, including a way to manage I9 compliance in the platform, for example, connected to e-verify for I9 submissions. Additionally, I wish there was a training content library that was customizable and available included in pricing, I would even pay additional pricing for this feature. Review collected by and hosted on G2.com.

Response from Kenny Freestone of Eddy

Glad to hear that Eddy has streamlined your processes and helped your onboarding experience! Thank you for your feedback on potential improvements — e-verify is a great suggestion and one that is on our list. We appreciate your suggestions.

Verified User in Mental Health Care
GM
Verified User in Mental Health Care
Guest users or non-business users of the software, not included in G2 scores.
"easy to use"
4.5/5
What do you like best about Eddy?

it is very easy to use and navigate I really liked that Review collected by and hosted on G2.com.

What do you dislike about Eddy?

so far I have not found anything I do not like Review collected by and hosted on G2.com.