---
title: Eddy Reviews
meta_title: 'Eddy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 102 reviews by the users' company size, role or industry
  to find out how Eddy works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 102
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Eddy Reviews
**Vendor:** Eddy HR  
**Category:** [Core HR Software](https://www.g2.com/categories/core-hr)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 102
## About Eddy
Eddy is the ideal all-in-one HR and payroll platform for small businesses that have outgrown spreadsheets. It offers the key features you need without the complexity and overhead of larger systems, giving you the opportunity to simplify your life by combining multiple tools into one that makes sense for your business. Save time and money with Eddy. Hire, onboard, manage, and pay employees—all in a single, simple system.



## Eddy Pros & Cons
**What users like:**

- Users value the **ease of use** of Eddy for tracking employees, licenses, and training documents effortlessly. (35 reviews)
- Users value Eddy for its **exceptional responsiveness and helpful support** , significantly enhancing their HR management experience. (20 reviews)
- Users appreciate the **responsive and professional customer support** from Eddy, ensuring quick assistance for all needs. (16 reviews)
- Users appreciate the **user-friendly features** of Eddy, streamlining HR management and enhancing team visibility and efficiency. (14 reviews)
- Users love how Eddy makes **payroll simple and easy** , providing responsive support and a user-friendly experience. (12 reviews)
- Simple (12 reviews)
- Users appreciate the **easy payroll process** and centralized data management, greatly enhancing HR efficiency and visibility. (11 reviews)
- Payroll Management (11 reviews)
- Comprehensive Features (10 reviews)
- Payroll Ease (10 reviews)

**What users dislike:**

- Users note the **missing features** in Eddy, including lack of customization and direct deposit options for IRA accounts. (10 reviews)
- Users find **limited customization** in Eddy, making it challenging to create tailored reports and manage documents effectively. (8 reviews)
- Users find Eddy's features **limited** , lacking clear paid time visuals and missing desired compliance and training tools. (8 reviews)
- Users face **payroll issues** with Eddy, particularly regarding holiday pay calculations and automatic hour tracking. (7 reviews)
- Users note the **lack of PTO controls** and limited reporting flexibility in Eddy's employee management system. (6 reviews)
- Poor Customer Support (5 reviews)
- Hours Management (4 reviews)
- Users find Eddy's **inadequate reporting** limits customization, hindering their ability to meet specific reporting needs. (4 reviews)
- Limited Editing Capabilities (4 reviews)
- Limited Options (4 reviews)

## Eddy Reviews
  ### 1. Eddy.com - An Exemplory Customer Service Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Eddy?**

As a customer of Eddy.com, I have consistently been impressed by their exceptional customer service. The team they have assembled at Eddy is everything you would hope to find as a customer - polite, friendly and relatable, all while maintaining a professional profile.  When team members who are well-versed and knowledgeable, whether the topic be technical or business-related(ie., navigating the online platform/app and onboarding guidance), are confident while also maintaining a high level of approachability, it creates an environment where customers feel supported, valued, and empowered to effectively address any challenges. Whatever your goal is, it's Eddy's goal, and there's a whole team of people to back you up and help you get there!

**What do you dislike about Eddy?**

While my experience with Eddy.com has been overwhelmingly positive, it would be an added bonus if certain featuers of their platform which are not relevant to my needs (ie., payroll and hours)  could be removed with an interface customization option.

**What problems is Eddy solving and how is that benefiting you?**

It cuts down on so much time and digital paperwork when it comes to onboarding.  Everything from posting and editing job ads, promoting them, pausing, etc. all from one platform is a massive advantage in the hiring process.

  ### 2. Eddy - A Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Eddy?**

Eddy is so easy to use from the admin interface to the employee interface. Eddy has already streamlined so many HR processes for our team.

**What do you dislike about Eddy?**

There are some wish list items that I wish Eddy had, including a way to manage I9 compliance in the platform, for example, connected to e-verify for I9 submissions. Additionally, I wish there was a training content library that was customizable and available included in pricing, I would even pay additional pricing for this feature.

**What problems is Eddy solving and how is that benefiting you?**

Onboarding has become a breeze, before we used a pen and paper onboarding program. This caused retention issues and caused errors with missing signatures and compliance.

**Official Response from Kenny Freestone:**

> Glad to hear that Eddy has streamlined your processes and helped your onboarding experience! Thank you for your feedback on potential improvements — e-verify is a great suggestion and one that is on our list. We appreciate your suggestions.

  ### 3. Always quick! Always helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blake B. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2024

**What do you like best about Eddy?**

Our company has been using Eddy for several years now. Every year it gets better and they are so fast to respond anytime I have a question or have an issue. In reality, the issues are always minor, and are ALWAYS quickly resolved. My best experience has been with our rep Lauren. She is extremely helpful and has save my bacon more times than I can count! Furthermore, their features all under one roof are SO convenient! A few examples, policies are so easy to set up! I love the Eddy Hiring feature! It makes the process from sourcing to onboarding so seemless!  If you're looking for a responsive and helpful team, not to mention an incredible product, Eddy is the product to go with!

**What do you dislike about Eddy?**

The only issue I've had with Eddy is the inability to create custom reports on my own. The majority of what I have needed has been found in their canned reports, but every once in a while it would be nice to be able to create something a little more custom for my needs.

**What problems is Eddy solving and how is that benefiting you?**

Everything is under one roof! We switched from Kronos to EddyHR about 3 years ago and we have never looked back. Everything is intuitive and easy to use. It's not easy to get confused when using the product. It all flows so easily. We recently started using their native payroll feature and it is so much easier than programs I have used in past. I have the ability to manage our own payroll, or if I prefer, I can have Eddy assist me in doing so. It's a rarity that I need any help or have any issues with the feature. The hiring feature has been amazing! I built my own hiring page, and while what I have done is nothing fancy, it definitely checks every box that I need. Through our previous ATS we would have less than 10 applicants apply for most positions. Using EddyHR's hiring piece we've received SO MANY more applicants, and they've been quality applicants. I don't know what Eddy does differently, but it has been a homerun!

  ### 4. User friendly and simple employee management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Eddy?**

Eddy makes hiring a breeze. Posting job listing acrossed platforms, managing them, and moving candidates through a pipeline is extremely easy and intuitive.
Customer support is prompt and personalized.

**What do you dislike about Eddy?**

There seem to be a number of contegnecies that Eddy is not prepared for, such as moving someone from an contractor to employee. The simple functionality can limit the option available to the HR team.

**What problems is Eddy solving and how is that benefiting you?**

Eddy streamlines our hiring and onboarding. It is critical to our entire recruiting proccess.

**Official Response from Kenny Freestone:**

> Thanks for your kind words! The process for moving a person from contractor to employee can be confusing. I've included a link to a help center article that walks through how this is done in Eddy. Thanks for your review!

  ### 5. Good HRIS but needs some tweaking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeffrey M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about Eddy?**

Eddy has definitely made my life easier through automatic tracking of training requirements for the hospital employees I help administer. They are a great alternative with a wonderful price point that was a fraction of the cost of some of the bigger, more well-known HRIS platforms.

**What do you dislike about Eddy?**

The hospital has been enrolled in Eddy for just about one year now and in that time, I have had several account managers and there has been absolutely no communication from the company on who to contact when they are replaced. I also can't change who is responsible for signatures once docs have been sent out.

**What problems is Eddy solving and how is that benefiting you?**

I have a number of annual trainings that are required that used to require a large number of man hours to track individually for each employee in the organization. Thanks to Eddy, the process has become automated. I just wish the employee received alerts when their trainings were coming due.

  ### 6. Transitioned employees and payroll on March 1, 2023

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Eddy?**

Love the ability to have all employee info in one place -- salary info, contact info, documents, HR notes, training docs, vacation/sick hours, hire date.  Payroll process is really easy.  It accomodates all types of extra pay situations and deduction situations.  Support is prompt and very helpful.

**What do you dislike about Eddy?**

Reports have limited flexibility.  Would be great to pull payroll reports for a specific employee or select employees.  

Employee documents are not viewable by their direct manager.  I truly don't understand the logic of that.

Would be beneficial to be able to chat with Eddy support team members.

**What problems is Eddy solving and how is that benefiting you?**

All employee info in one place and at our fingertips.  Easy to quickly access.

  ### 7. Good Looking platform with good front end, back end needing work.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Fishery | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Eddy?**

I like how easy it is to navigate EddyHR, the drag and drop function of the documents and the general clarity and clean front end presentation.

**What do you dislike about Eddy?**

Eddy is not customizable and we do not have the ability to control how documents get sorted and there are no options for folders. Eddy currently does not have the function to have editable documents. The option to upload our own custom documents is great, but the implementation is a bit clunky without options to make changes if selected the wrong option you have to delete and start over.

**What problems is Eddy solving and how is that benefiting you?**

Eddy has created an additional administrator role for just the trainings, which is helpful so that our Safety & Compliance team can view and access those while we are able to still keep employees PII private to HR only.

  ### 8. 10/10 Would Reccommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Eddy?**

I love using Eddy for our workforce because as a Human Resouce Manager it makes my job 100 times easier! Eddy has all the tools from time tracking, time off, and more reports than you could ever need. The team at Eddy makes running payroll a breeze.

**What do you dislike about Eddy?**

One of the downsides is not being able to make your policies super specific but you can get around it with a little work each time a benefit is earned. There are very few dislikes for Eddy!

**What problems is Eddy solving and how is that benefiting you?**

Eddy has an ATS that brings all applications to one place, making it a breeze to check and review candidates with the whole hiring team. I am also able to manage trainings my employees need to complete through Eddy.


## Eddy Discussions
  - [What is Eddy used for?](https://www.g2.com/discussions/what-is-eddy-used-for) - 2 comments

- [View Eddy pricing details and edition comparison](https://www.g2.com/products/eddy/reviews?filters%5Bsentiment_snippet%5D=1804077&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A24%3A07+-0500&secure%5Bsession_id%5D=7f5201d1-660d-4876-a331-9bd6d51fd7c8&secure%5Btoken%5D=6d43431eae14020c4c93514dd35d034079e3e9e1391080dec177b72ac11e73f8&format=llm_user)
## Eddy Integrations
  - [Checkr](https://www.g2.com/products/checkr/reviews)
  - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews)
  - [Vestwell](https://www.g2.com/products/vestwell/reviews)

## Eddy Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Automation**
- Process Automation

**Training & eLearning**
- Content Delivery and Tracking
- Manager Portals
- Content Storage and Management
- Interactive Content
- Skills Tracking
- Progress Tracking
- Course Management
- Contact Management
- eCommerce Management
- Learning Management
- Assignment Management
- Assessment Management
- Learner Portal
- Content Library

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Asynchronous Learning
- AI Copilot
- Activity Dashboard
- Training Companies
- Customizable Reports
- Self-paced Learning
- Gamification
- Multi-Language
- Skills Assessment
- Modeling & Simulation
- Academic/Education
- Third-Party Integrations
- Customizable Branding
- Tests/Assessments
- Training Administration
- Social Learning
- Surveys & Feedback
- Blended Learning
- Virtual Classroom
- SCORM Compliance
- Mobile Learning
- Generative AI
- Built-in LMS
- Built-in Course Authoring
- Learning Paths/Tracks
- API
- Synchronous Learning
- Certification & Licensing
- Single Sign On
- Reminders
- Corporate/Business
- Reporting/Analytics

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Generative AI**
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Automated Onboarding Workflows
- Onboarding Notifications

**Management**
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration
- Third-Party Integrations

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

## Top Eddy Alternatives
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  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,680 reviews)
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