Vinod V.
VV
Vinod V.
Technical Project Manager
Mid-Market (51-1000 emp.)
"Amazing Onboarding software, it has eliminated the need for in person training sessions."
5/5
What do you like best about EdCast MyGuide?

We like Slideshow and video functionality most. Slideshow feature helps us to learn and perform activities step by step and video feature is the combination of all the steps. Also, it provides the Inline guide to play functionality. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

As of now, we did not find anything major issue in functionality. Review collected by and hosted on G2.com.

AR
Anand R.
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Wonderful on-boarding experience"
5/5
What do you like best about EdCast MyGuide?

Simple to use authoring environment with wizard based input screens to make the SME life easy. Different modes like training, simulation, assessment and in-app guidance with one publishing option. Being in cloud make the content available after it get published immediately to the user. Overall it is a great Digital Adoption Solution. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

MyGuide could have created more base guides on popular apps so that organization shall have some base guides to start adopting and further customize. Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Verified User in Machinery
Enterprise (> 1000 emp.)
"Great Potential"
4/5
What do you like best about EdCast MyGuide?

I have done few training sessions with My Guide experts and I need to say it is very intuitive and easy to use.

I tried to create my own guide and it works perfectly. I am keen to use it in the next upcoming projects! Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

As a matter of fact I believe there are many functionalities/options and sometimes it is not easy to find the "right" one for the purpose you are pursuing Review collected by and hosted on G2.com.

A A.
AA
A A.
Salesforce Functional Consultant
Enterprise (> 1000 emp.)
"A Must have adoption software"
5/5
What do you like best about EdCast MyGuide?

'Doitforme' feature enabled Automation for our Users. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

There is nothing much to dislike about Edcast but more language support can be incorporated. Review collected by and hosted on G2.com.

Bhagyashree S.
BS
Bhagyashree S.
Web Developer - Student
Small-Business (50 or fewer emp.)
"MyGuide is great for digital adoption tool"
5/5
What do you like best about EdCast MyGuide?

Great Product with Intuitive Design & Easy to use capability. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

None at the moment. I actually do not have any complaints about MyGuide. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Great customer exp software and very useful for guides. Excellent for customer insights."
5/5
What do you like best about EdCast MyGuide?

I like the step by step navigation feature. This increased user adoption at clients end. Insight helped in understanding end user roadblock. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

Customer engagement/UX can be improved. Better UI by using modern design and icons. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Amazing In-App learning software"
5/5
What do you like best about EdCast MyGuide?

In-App learning delivered by feature GuideMe makes it easier for our users to learn new product. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

It could have better design.

UI and UX can further be improved. Review collected by and hosted on G2.com.

Nilesh T.
NT
Nilesh T.
Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"GuideMe is here to guide you"
4.5/5
What do you like best about EdCast MyGuide?

Easy to understand user interface. I could set it up on my own and create walkthroughs of our product for our customers. I personally like language translation feature the most, it helps in gaining more customers globally. The development team is also very responsive. Whenever an issue has been brought to their notice, they have consistently endeavored to fix them promptly. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial. Review collected by and hosted on G2.com.

Verdi E.
VE
Verdi E.
Founder
Internet
Mid-Market (51-1000 emp.)
"Love GuideME"
5/5
What do you like best about EdCast MyGuide?

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy. The automated GuideMe setup is great, too. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

Nothing at the moment. The software works as stated and is easy to use and functional. Review collected by and hosted on G2.com.

Prashant B.
PB
Prashant B.
Senior Engineer Software
Information Technology and Services
Small-Business (50 or fewer emp.)
"Guideme Rocks"
4.5/5
What do you like best about EdCast MyGuide?

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English and hindi. It removes the language barrier. In app steps are also very good. It improves user experience a lot. I would 100% recommend this product, because it is so simple to understand. I personally understand this product without training. This is the beauty of this product. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

As of now, i did not find anything that is objectionable. Review collected by and hosted on G2.com.