SW
Steven W.
Small-Business (50 or fewer emp.)
"Pleasantly Surprised"
5/5
What do you like best about Ecwid?

In a short period of time, I went from being a skeptic to a raging fan because of the innovative synthesis Ecwid has achieved between the website builder and e-commerce functions merging them into one intuitive, easy-to-use UI and platform. The added integrations with social media are icing on an already delicious cake. Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

Thus far I have nothing negative to offer. My experience comparing Ecwid to other e-commerce platforms has convinced me that there is no relative comparison to be made. Ecwid has differentiated itself to the extent that its competitors have little to offer. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
AA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Great self-starter for online shop"
5/5
What do you like best about Ecwid?

It works well for my needs, being able to sell a lot of products with few restrictions. Both physical and digital products work, and the built-in integration with USPS and Pirate Ship is great. It's easy to set up as well, just upload photos and write the description. I use it almost every day depending on how many orders I have to check. And customer support has always been quick and helpful, especially with integrating new features that require you to check in with customer support. Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

Coming from Etsy, the listing viewer seems a bit clunky. I wish there was a thumbnail view so I could see more at once. There are some things I wish I could mass edit, like shipping options. Review collected by and hosted on G2.com.

NS
Nikhil S.
Mid-Market (51-1000 emp.)
"Comprehensive Ecommerce platform with advance user interface"
5/5
What do you like best about Ecwid?

Ecwid can be easily integrated with our social media and allow use to sell products across multiple networks.customers can make purchases using different payment methods and it is very secure to use. The customer support is excellent and very quick. User interface is well featured for customers so they can easily purchase and checkout. Customer can easily track there order in real time. Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

The tool is very expensive so small startups can not afford this tool otherwise everything is good. Review collected by and hosted on G2.com.

SS
Steven S.
Small-Business (50 or fewer emp.)
"Best Online Services"
5/5
What do you like best about Ecwid?

Their customer support and their willingness to help with any issue. Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

Nothing! I love everything and can not think of any changed that need to be made at this present time. Review collected by and hosted on G2.com.

Ila M.
IM
Ila M.
Small-Business (50 or fewer emp.)
"Easy, reliable, smooth and efficient !"
5/5
What do you like best about Ecwid?

The ease of setting up a store, themes and the efficient way of creating a catalog! It's a no brainer! Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

Till now everything looks good! perfect experience. It's been one year Review collected by and hosted on G2.com.

CH
Chuck H.
Small-Business (50 or fewer emp.)
"Easy enough for anybody"
5/5
What do you like best about Ecwid?

The ease of setup as well as the features. When I first started using Ecwid, I had my site up and running in just over an hour. Integrating it into my website was easy; worked right the first time. I've used it for about five years and have never encountered a problem. Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

I have never had a difficulty with Ecwid or its features. I've never had to contact support, nor have I had a customer complaint. There's really nothing to dislike so far. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"User Friendly with some powerful features"
5/5
What do you like best about Ecwid?

The first thing I need to say is that I'm digitally illiterate. With Ecwid, this is not a problem. The overall site is intuitive and has numerous checklists that you can simply follow to complete a task. Non only that but if you get stuck, email support gets you a reply within 24 hours or less, you'll get a detailed answer to your query that will in all cases be useful and easy to execute. And at some point, I had several back and forth with support within one day.

The other thing that I am discovering is that they have some powerful features. You can sell on different platforms from your Ecwid store. They have the plugins necessary to make a seamless operation. And similarly you can supply your store with POD manufacturers. You can sell physical or digital products. They have the possibility of a setting up subscriptions. They also have a feature to set up to sell on Instagram.

Each integration that I have made with my store has been done seamlessly.

In addition they have an excellent blog with tons of information to help you market your store. And the articles are of excellent quality and useful. Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

To be honest, I'm not too sure if anything at all.

At one point I had set up Free Shipping on my items, however, even though I was showing Free Shipping, the shipping was still being added as another button needed to be desactivated so the shipping no longer shows up in the cart. I had missed this. There are so many features that it can be overwhelming at times when you're new to it.

Another thing happened is that I couldn't figure out how to delete an item from the cart. There is an X at the top right corner of the item listed to erase it but it was light grey and I totally missed it. When I queried the point, support had made it bigger and visible and given instructions on how to do so in the future. Review collected by and hosted on G2.com.

KS
Karen S.
Owner
Small-Business (50 or fewer emp.)
"Likely to recommend? I already have dozens of times!"
5/5
What do you like best about Ecwid?

Super simple, user friendly , easy to set up and use on a daily basis. I've had questions on a few occasions, and they were answered promptly! Lots of capabilities I haven't even tried out yet. So easy to set up and connect with my Square and PayPal accounts Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

I can't think of a thing that I am unhappy with. Review collected by and hosted on G2.com.

The Sugarwitch C.
TC
The Sugarwitch C.
Certified Medical Coder
Small-Business (50 or fewer emp.)
"Best shop platform!"
5/5
What do you like best about Ecwid?

Ecwid makes running a small business painless and fun. With user friendly functions and a variety of web designs, Ecwid has proven to be a cost efficient way to maximize online sales. Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

Nothing at all. Ecwid is the best I have used, and I have sold on many such as Etsy, shopify, and others. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"The Ecwid Instant Site"
4.5/5
What do you like best about Ecwid?

I like how simple and fast it is to set up an Ecwid online store. I don't have to bother with html code. I'm uploading new inventory weekly and it's very easy to quickly upload a new product listing. The site also looks great on mobile. I haven't had the need to contact customer support for any reason. Review collected by and hosted on G2.com.

What do you dislike about Ecwid?

I wish the Ecwid Instant Site worked better with Pinterest. I would love to validate my business with my Pinterest business account, but Ecwid doesn't offer a Product Feed URL for Pinterest. I'm also having problems getting my Favicon to work. I used the site before and had no problem, but something has changed. Review collected by and hosted on G2.com.