
I’m very impressed with the ease of setting up my boutique with Ecwid. The free package is a great starting platform. The support team have been incredibly helpful, informative and quick when I’ve had the odd query - 10/10 for customer service.
The suggested use of free apps to tailor make your website are super helpful and well worth using.
Another enormous plus are the tutorials on so many areas of how to get the best out of Ecwid, with numerous helpful videos. Great regular blogs too which provide insightful ways to enhance and build your business.
In summary, I’m really pleased I chose Ecwid as my business website. Review collected by and hosted on G2.com.
Some basic actions require an upgrade from Venture, such as being able to write myself a note on an order ie separate emailed information from customer that I can’t add to the order; using post its is ok in the short term on paper invoice but this is a basic action that would be very helpful if it were part of the Venture package. Review collected by and hosted on G2.com.
I have a fashion/clothing brand in Pakistan. The most important factor here is availability of shopping cart (product catalogue) at various channel with minimal customization on each channel. Ecwid gives me website, facebook, Instagram and other out of the box platform integrations. Review collected by and hosted on G2.com.
The modular enehcements are a bit annoying. Like it can easily add invoice customization and order editing in basic modules but you need to buy additional which is a bit annoying.
Instagram for business is not present here in Pakistan which is also a problem.
Also limited out of the box platform for payment integration in Pakistan. Review collected by and hosted on G2.com.
The ease of setup and the integration possibilities. The setup has you going through steps which make it clear what part of the store is being set up so you don't get overwhelmed. After the store is setup, you get tips over time on how to make the store better, which once again makes for a good drip-feed of information so you don't get overwhelmed. A very good experience.
On top of that, the integration is as easy as copying an embed code and it seamlessly integrates with your website. A lot of companies advertise this seamlessness, but in reality it is very hard to achieve without coding. This does it. Review collected by and hosted on G2.com.
I have encountered no serious issues I dislike so far. The more advanced features like a multilingual store are behind a subscription upgrade, but they are fair. For myself I am just in a tri-lingual region, but a regular store would be doing really well if they transitioned into a multi-language store, so it makes sense that these more advanced features are part of a higher subscription fee. Review collected by and hosted on G2.com.
Ease to manage, friendly and stable. The platform allows us to do from beginner style things, to pro status. The add ons that different developers offers, are ok, many in differtent languages. The Marketin App Kliken, is ok, but it could be deepened since it's a very powerful tool, but as it's configured on Ecwid, it's very basic. Review collected by and hosted on G2.com.
Our company has received down status from the front end, and for it to be an eCommerce platform, you can't have downtime for more than a few minutes. Also support is not that fast, for our queries. Features as Monthly Subscription Options should be available, now that;s a trend more than ever. Review collected by and hosted on G2.com.
The customizable features of the storefront are superb along with the ease of creating products and specializing each of them. I have found no other e-commerce platform that has the ease of the store setup. Review collected by and hosted on G2.com.
I have yet to find something that I dislike about this platform. Review collected by and hosted on G2.com.
I like that Ecwid was easy to start and to use. Even for a person like me, without any technical background. Very well written help articles. And the support team is the best for my opinion. Review collected by and hosted on G2.com.
Was one moment, but I wrote to the support team and they fixed my problem. For now I'm totally happy. Review collected by and hosted on G2.com.
How easy it is to add products and plug it into my WordPress site! It's really nice to be able to get to all the settings right within my WordPress admin area. I can log in to Ecwid itself but I can also save time I just do everything from within WordPress. I like how easy it is to enable and disable products. Review collected by and hosted on G2.com.
I wish there was a little easier way to configure shipping but shipping is tricky to configure with any ecommerce plugin. I wish there was a way to add extra weight for packaging items. I also wish there was a way to add video to the product photo gallery. Review collected by and hosted on G2.com.
This will be the third website I have tried and it is the easiest to use!
Everything is very easy to use and adjust! I am not that computer literate and I have found that this add to cart website is very easy for me to navigate! Review collected by and hosted on G2.com.
The only thing I have found hard to learn is changing the wording for emails.
You need to go into a certain area and try and figure out how to adjust the wording for confirmation, processing emails. Review collected by and hosted on G2.com.
The dashboard is very well created and also the many functions are perfect. So we can customize our store perfectly to our needs. We can also customize the design and it is responsive for mobile devices. Review collected by and hosted on G2.com.
We can not do much with the reports, because the tax calculations are unfortunately not available. However, we can download the reports in excel format and use them. Review collected by and hosted on G2.com.
THE THINGS THAT I LIKE BEST IS THAT ECWID IS INEXPENSIVE. I PAY $15.00 A MONTH FOR 100 PRODUCTS OR SERVICES THAT YOU CAN ADD TO YOUR STORE. I ALSO LIKE HOW YOU CAN DESIGN OR STORE WITH FREE WIDGETS. ALSO WITH ECWID IT ALSO WORKS WITH SQUARE AND STRIPE FOR YOU PROCESSING CREDIT CARDS. I LIKE HOW YOU CAN IMPLEMENT INVOICES AND PURCHASE ORDERS. ECWID IS THE SHOPPING CART THAT I CONTINUE TO USE AND IS VERY SATISFIED WITH THE OUTCOME OF THIS COMPANY. Review collected by and hosted on G2.com.
NOTHING. ECWID IS THE BEST SHOPPING CART SOFTWARE TOOL FOR ANY BUSINESS FROM BEGINING TO ADVANCE. Review collected by and hosted on G2.com.
Operative support of live people, simplicity of settings and increasing the number of functions. I found all the ready integration for my project, for example, it's very easy to connect Stripe. I think Ecwid + Stripe bundle will give its advantages to improve the quality of client service, in my case. So far I like everything. Review collected by and hosted on G2.com.
At the moment, it is not detected. Perhaps at a later stage, I will be able to highlight some shortcomings. In any case, any system has them, if you set the goal to find them. I go from the opposite - to look for advantages and use weapons as efficiently as possible. And sometimes it is enough to communicate with people around. Review collected by and hosted on G2.com.
We can mention, that this software calls my attention in large quantities, mainly because it is one of the most used systems worldwide, by an exorbitant amount of countries, because it is a large scale e-commerce platform, based on the cloud, which makes it a popular operator in sales, where an organization can execute and carry out the purchase and sale of its products with guaranteed security, both for corporations and potential customers that are in these interfaces on the web, highlighting that their pages are updated frequently and properly, especially with a facility that makes this server a flexible program. Review collected by and hosted on G2.com.
From my point of view there are certain problems with the capacity of Ecwid, to allow the customization of our specific shipping requirements, which has been presented frequently, being a nefarious error that delays part of the production, not to mention that the design templates that are available are very limited, arising the same problem in the profitability of the labor processes that are performed frequently, being an imminent delay in these areas of production, requiring systematic improvements, including that sometimes all these activities can be confusing in large masses. Review collected by and hosted on G2.com.
It is super-simple to embed a payment button. I also like the account interface as it's very clean, simple and intuitive.
I also love the fast payment solution for customers. When you are selling online, it's important to make it as pain-free as possible for your customers and I think Ecwid has achieved that. Review collected by and hosted on G2.com.
Sometimes the buttons on the website load a bit slow, it would be great if that could be improved upon. Review collected by and hosted on G2.com.
My favorite feature is the ability to sell ebooks and other electronic products on the platform. Review collected by and hosted on G2.com.
Ecwid is meant for folks who have multiple products to sell. Novices or those with smaller inventories may feel overwhelmed by the options on the site. Review collected by and hosted on G2.com.
Ecwid is affordable and has more features than other platforms, their customer service is brilliant and goes out of there way to help me when I'm stuck.
Product entering and checkout are very easy to use and never have an issue!
It allows you up to 2500 products, which is a huge amount if you think about it, so this gives me plenty of flexibility in my range
There are also plenty of payment gateways, so you never lose a sale Review collected by and hosted on G2.com.
I would like to have Zip pay integrated into Ecwid is it is not currently available, if this was integrated, it would work perfectly for the Australian market as a lot of shoppers use Zip each day, my sales may even increase
Apart from that, Ecwid has been excellent and there is not much I don't like about it Review collected by and hosted on G2.com.
Ability to post products, descriptions and set prices easily. Fairly simple setup with main site web creator, Squarespace and payment processor, Stripe. Reporting strong. Customer service is stellar -- really helpful and responsive. Review collected by and hosted on G2.com.
Integration with Freshbooks accounting not inherent. Real-time inventory/availability functionality wasn't a good fit for our service-based business (we rent equipment, not sell. Customers often were renting items that were not available.) Bespoke customization needed for customers to also book TIMES for services needed, not just dates. Review collected by and hosted on G2.com.
If it is electronic commerce, you should have ECWID at your disposal. You will have the best platform in the palm of your hand that will allow you to better reach potential users. The easier it will be to make a purchase for your customers and you can modify your marketing style in a certain way. Review collected by and hosted on G2.com.
Its templates and design are not to my liking, however it allows me to work with that. And you must purchase the paid version, since the free version has very limited tools. Review collected by and hosted on G2.com.
The dimensional shipping available on the business plan has improved the courier estimates we can offer customers. Being able to offer different size and model options is excellent. Review collected by and hosted on G2.com.
This review process is long and annoying! Review collected by and hosted on G2.com.
I was able to easily set-up my shopping cart over a weekend and even plug it in myself without the help of experts. In the past I have paid $8,000 and up for a shopping cart on Shopify. This one was way more simple to understand and build and I was making money within a few days! Review collected by and hosted on G2.com.
I would like a little more customization - The menu button on my site is still too small and I don't know how to make the font larger. Review collected by and hosted on G2.com.