Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Quick to respond with solutions!"
4.5/5
What do you like best about ECP?

ECP is very user friendly, most questions can be answered by looking thru the help pages. Anything that I can't find in the help pages, I reach out to a representative and they are quick to respond. Review collected by and hosted on G2.com.

What do you dislike about ECP?

There are multiple ways to do most tasks and that is sometimes hard to teach to new users. Review collected by and hosted on G2.com.

Response from Cale Guin of ECP
Edit edit

Thank you for taking the time to leave a review.

Our experienced support team is available 24/7 and is here for you. They'll be happy to answer any questions and help make navigating ECP second nature to you and your staff. We also provide webinars frequently throughout the year. Prefer a self-directed approach? Visit our knowledge base to access help files and videos.

Thanks again for the positive review and don't forget to contact support! They'll make sure you're comfortable with every aspect of ECP.

Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Mid-Market (51-1000 emp.)
"ECP is user friendly."
5/5
What do you like best about ECP?

The med pass feature is easy to use, staff who have never used a computer are able to navigate through it with no concerns. Review collected by and hosted on G2.com.

What do you dislike about ECP?

MAR does not print for self administration Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"ECP is easy to Navigate"
5/5
What do you like best about ECP?

Incident Reports and all Vitals. Also can give access to hospice and other agencies to review their patients charting. Review collected by and hosted on G2.com.

What do you dislike about ECP?

Not able to do Post falls on there. Not able to look at medication list when destroying meds to look for RX number. Review collected by and hosted on G2.com.

SS
Shelby S.
Business Development
Small-Business (50 or fewer emp.)
"Excellent team to work with, user friendly software, liked by both Pharmacy and communities."
5/5
What do you like best about ECP?

User friendly software and excellent customer service Review collected by and hosted on G2.com.

What do you dislike about ECP?

The billing of all eMAR clients to the pharmacy instead of being able to bill the community. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Happy Customer!"
4.5/5
What do you like best about ECP?

Very good thorough system and very good support. Review collected by and hosted on G2.com.

What do you dislike about ECP?

Lot's of components to this system so its not the easiest to learn. Once you do it's great! Review collected by and hosted on G2.com.