--- title: ECP Reviews meta_title: 'ECP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how ECP works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 55 scale: '5' date_modified: '2026-08-07' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # ECP Reviews **Vendor:** ECP **Category:** [Assisted Living Software](https://www.g2.com/categories/assisted-living) **Average Rating:** 4.8/5.0 **Total Reviews:** 55 ## About ECP ECP (Extended Care Professional) is the easiest to use, all-in-one software platform purpose-built for assisted living and senior living communities. ECP brings together eMAR, EHR, CRM, Move-Ins, Billing, and Insights in a single connected system so data entered in sales flows into clinical, and clinical flows into billing, with no duplicate entry. Unlike systems adapted from hospitals or skilled nursing facilities, ECP is designed around how assisted living actually operates. The platform serves frontline care staff, directors of nursing, executive directors, and multi-community operators, from single-site communities to large enterprise portfolios, across 8,500+ communities in all 50 states. Key capabilities include pharmacy-initiated eMAR with 850+ pharmacy integrations, care plan and documentation workflows built for assisted living compliance, a senior living-specific CRM, digital move-in and admissions management, and automated billing charge capture. ECP also offers AI-powered medication safety tools. 100% US-based support. Cloud-based. No local installation required. ## ECP Pros & Cons **What users like:** - Users value the **knowledgeable customer support** of ECP, appreciating their quick assistance and clear guidance. (7 reviews) - Users find ECP incredibly **easy to use** , effectively streamlining operations and saving significant time and effort. (5 reviews) - Users value the **responsive client management** of ECP, highlighting knowledgeable support and effective communication for assistance. (2 reviews) - Users find ECP to be **highly user-friendly** , with excellent support and customizable features for their community needs. (2 reviews) - Users find it **easy to learn** ECP, effectively teaching themselves and benefiting from its streamlined functions. (2 reviews) - Affordable (1 reviews) - Users commend the **responsiveness of support representatives** , consistently providing timely and effective assistance. (1 reviews) - Users value the **customizability** of ECP, allowing it to be tailored effectively to meet community needs. (1 reviews) - Customization (1 reviews) - Efficiency (1 reviews) **What users dislike:** - Users find the **cost prohibitive** , especially for small nonprofits, limiting the accessibility of ECP's features. (2 reviews) - Users find the **learning curve steep** , requiring extensive training to prevent errors and ease implementation of ECP. (2 reviews) - Users find that **coding errors** necessitate extensive training and support to mitigate medication and documentation mistakes. (1 reviews) - Users find **difficult navigation** in ECP frustrating, with slow loading and complex processes hindering efficiency. (1 reviews) - Users find the **difficult setup** of ECP frustrating, citing high costs and poor interface reliability as major issues. (1 reviews) - Integration Issues (1 reviews) - Not User-Friendly (1 reviews) - Poor Customer Support (1 reviews) - Slow Loading (1 reviews) - Slow Performance (1 reviews) ## ECP Discussions - [What is the use of Ecp?](https://www.g2.com/discussions/what-is-the-use-of-ecp) - 1 comment - [How do I log into ECP?](https://www.g2.com/discussions/how-do-i-log-into-ecp) - 2 comments - [What is a ECP system?](https://www.g2.com/discussions/what-is-a-ecp-system) - 1 comment - [View ECP pricing details and edition comparison](https://www.g2.com/products/ecp-ecp/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A22%3A17+-0500&secure%5Bsession_id%5D=a14743f0-7d83-4eb6-9a6e-c2050dcf6121&secure%5Btoken%5D=6f061e08410f35453a350214e07f83e145aafe2c97eeec424781a26da76c51b4&format=llm_user) ## ECP Features **Additional Functionality** - Assessment Management - Medication History - Claims Management - Communication Management - Reporting & Statistics - HIPAA Compliant - Invoice Management - Activity Dashboard - Scheduling - Lead Management - Meal/Nutrition Management - Admissions Management - Financial Management - Alerts/Notifications - Incident Management - Compliance Management - Event/Activities Planning - Customizable Reports - Geriatric Care - Task Scheduling - Workflow Management - Search/Filter - Patient Records Management - Third-Party Integrations - Work Order Management - Staff Management - Calendar Management - Contact Management - Attendance Tracking - Care Plan Management - Self Service Portal - Document Management - Mobile Access - User Management - Reminders - Access Controls/Permissions - Medical Billing - Customizable Templates - Point of Care System - Charting - Generative AI - Activity Tracking - AI Copilot - API - Remote Treatment Planning - Data Storage Management - Forecasting - Role-Based Permissions - Patient Engagement - Reporting/Analytics - Electronic Submission - Electronic Signature - Alerts/Escalation - Referral Management - Performance Metrics - Payroll Management - Client Management - For Nursing Homes - Reimbursement Management - Employee Management - Patient Intake - Billing & Invoicing - Real-Time Updates - E-Prescribing - Data Capture and Transfer - Visitor Management - Data Import/Export - Inventory Management **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Medication Management - eMAR** - Real-Time Medication Administration Recording - PRN (As Needed) MedicationTracking - Refusal and Side Effect Documentation **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Safety and Compliance - eMAR** - Audit Trails and Compliance Logs - AI Risk Detection - Controlled Drugs Tracking - Barcode Scanning - Alerts - Generative AI - Healthcare Compliance **Agentic AI - EHR** - Autonomous Task Execution **Integration - eMAR** - Mobile Access - Facility Management - Reporting and Analytics - Pharmacy Management Integration - Patient Management - Care Plan Management - Home Health Care Management - Inventory Management - Medication Management - Third-Party Integrations - Calendar Management - Employee Management - Forms Management - Medical Management **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment **Additional Functionality** - HIPAA Compliant - Audit Trail - Medication Alerts/Warnings - Charting - E-Prescribing - Patient Portal - For Medical Purposes - API - Electronic Prior Authorization - Clinic Interoperability - Medication History - Customizable Templates - Reporting & Statistics - Clinical Care - Decision Support - Patient Communications - Patient Intake - Medical Terminology Database - Resident Assessment - Task Scheduling - SOAP notes - Medical Billing - Medication Database - Certification & Licensing - AI Copilot - Activity Dashboard - Customizable Reports ## Top ECP Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) - 4.2/5.0 (26 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (631 reviews)