There was NOTHING that we liked about Ecovadis. Review collected by and hosted on G2.com.
Forms were not tailored to our company; Overcharged for service; when the company that required the service was sold and we no longer needed Ecovadis; we sent them a message on the day of our renewal and was told that we were required to cancel BEFORE renewal date. They threatened to send our invoice to collections if we did not pay the annual subscription for a service that we did not request or want. They are just in it for the money. Not to help customers. Review collected by and hosted on G2.com.
We are sorry to hear of your experience with our service.
EcoVadis uses the United Nations industry classification system ISIC (International Standard Industrial Classification of All Economic Activities) to classify the productive economic activities of our rated companies. The questionnaire you received is tailored to the industry (ISIC) to which your company belongs. EcoVadis defines your company’s industry or verifies the industry provided by you during the registration process as outlined in detail here: support.ecovadis.com/hc/en-us/articles/4407513753618-How-is-my-company-s-industry-ISIC-defined-and-what-do-I-do-if-I-want-to-change-it#01HV2BW50T681QCHSNCT58A2JE
The options available in this questionnaire are mere recommendations of the best practices to address the material sustainability issues in your industry.
We would like to re-address that none of the topics on the questionnaire are mandatory, meaning you can just choose the topics relevant to your operations, and not declaring something for every question will not necessarily prevent you from reaching a certain score level.
Regarding billing, we encourage you to contact the Help Center: getsupport.ecovadis.com
