EcoVadis Reviews & Product Details

What we appreciate most about EcoVadis is its ability to bring structure and clarity to sustainability performance. The platform doesn’t just evaluate compliance—it helps us understand where we stand and where we can improve. Its methodology covers all critical pillars—Environment, Labor & Human Rights, Ethics, and Sustainable Procurement—giving us a holistic view of our impact. This also allow us to compare our progress against global standards and implement the actions easily Review collected by and hosted on G2.com.

One challenge we face is the complexity and time required to gather and upload supporting documents. For smaller teams like ours, compiling evidence across multiple themes—Environment, Labor & Human Rights, Ethics, and Sustainable Procurement—can feel overwhelming Review collected by and hosted on G2.com.

I like that EcoVadis is internationally recognized and that it manages standards and best practices. It helps us stay at the forefront by comparing ourselves against world-class companies and continuing to improve. It also allows us to have an external sustainability certification, helping us measure ourselves against the industry with international standards and share these assessments with our clients. Review collected by and hosted on G2.com.

In reality, the audit is conducted remotely, documentarily, and there is never any contact with an EcoVadis agent. It would be valuable to incorporate the possibility of having human contact, even if it were virtual. There are times when the documents you upload to the platform are not accepted by the evaluation, and having contact from time to time, it wouldn't have to be annually, for example, maybe every 3 years, but it would help us improve in documentation and in how to certify that you are indeed complying with certain parameters. Review collected by and hosted on G2.com.

I appreciate EcoVadis for its transparency, especially through its provision of clear, standardized scorecards built on globally recognized frameworks such as ISO. This transparency helps me understand and evaluate supplier performance in a standardized manner, enabling better procurement decisions and enhanced visibility into sustainability practices. I love how EcoVadis supports the supplier onboarding process and ensures alignment with international standards like ISO 14001 and SA8000, which is crucial for maintaining compliance and risk mitigation. The integration of EcoVadis with procurement processes streamlines our operations and aligns with our standards and expectations. I find the software easy to set up, which facilitates a smooth onboarding experience, ensuring that my team can start using it without difficulties. Review collected by and hosted on G2.com.

I found several aspects of EcoVadis that could be improved. The assessment turnaround time is longer than I would prefer, which can delay important decision-making processes. This is compounded by a lack of real-time updates, which means I can't always access the most current data when needed. Additionally, the cost and accessibility of the platform can be challenging, particularly for smaller suppliers who may find the compliance burden too high without simplified onboarding or better support packages. Review collected by and hosted on G2.com.

I like using EcoVadis because the platform is very well-known among our suppliers for its ratings functionality. This recognition helps facilitate our interactions and assessments. I appreciate that EcoVadis provides a comprehensive assessment of companies, which allows us to benchmark our suppliers against each other effectively. This broad evaluation helps us significantly when we receive our supplier scorecards, enabling us to rely on the data for supplier development, communication, and verifying their engagement with ESG topics. The reliability of the assessment data from EcoVadis provides a solid foundation for our supplier-related activities. Review collected by and hosted on G2.com.

I encountered a significant issue with EcoVadis during a period in 2025 when the platform frequently crashed. While this problem has since been addressed, the reliability of the platform is something worth noting. Additionally, locating a specific supplier on the platform can be quite time-consuming if the supplier's profile isn't readily known. This difficulty is exacerbated when trying to determine whether a supplier operates independently within EcoVadis or is part of a larger group. Generally, it would greatly improve user experience if finding the correct supplier profile were made easier from the supplier end. Review collected by and hosted on G2.com.

EcoVadis has been an outstanding partner for our company in the agricultural sector. Their sustainability assessment platform is perfectly suited to address the unique challenges and opportunities within agribusiness. The insights provided help us improve our environmental stewardship, supply chain transparency, and social responsibility in a meaningful way. The platform’s clear guidance supports us in adopting best practices that benefit not only our business but also the communities and ecosystems we depend on. EcoVadis’s expertise and support make them an essential ally for any agri-business committed to sustainable growth. Highly recommended! Review collected by and hosted on G2.com.

While EcoVadis offers a valuable sustainability platform, I have found their response times to be slower than expected. This delay can sometimes impact the efficiency of addressing urgent questions or issues during the assessment process. Improving the speed of customer support would greatly enhance the overall experience and help users stay on track with their sustainability goals. Review collected by and hosted on G2.com.

The platform is intuitive and straightforward to use. The insights it offers regarding areas for improvement and potential opportunities help guide our organizational priorities and focus. We are able to gain valuable understanding of where our policies, procedures, and actions may be falling short, as well as where they are performing well. Additionally, we find the peer benchmarking feature particularly helpful when discussing improvement areas with internal stakeholders. Review collected by and hosted on G2.com.

When reviewing our score analysis and documentation, I often find that the reasons given for a document's rejection are quite generic, making it hard to determine exactly what needs to be improved. Additionally, our corrective action list sometimes includes items that we already address and have specifically mentioned in our assessment. This makes us concerned that we may have lost points for issues that should not have been counted against us. I didn't know about the scorecard inquiry, which would have been useful to know that we could challenge our score, so this should be advertised more clearly in the platform as an option to ensure we are scored as accurately as possible. Review collected by and hosted on G2.com.

I appreciate EcoVadis for highlighting workforce diversity and greenhouse gas emission norms, which often go unnoticed in our company. These features are incredibly beneficial as they provide clear benchmarks and specific metrics that allow us to improve in a focused manner. This strategic approach not only helps address underlying issues but also improves our commitment towards society and our workforce. Additionally, it fosters a stronger sense of belonging towards the company and community by bridging gaps with a commendable understanding of social and environmental responsibilities. Moreover, I find it commendable that EcoVadis helps us work towards a better environment with defined benchmarking points, enabling us to continuously improve upon our past performances. It has been valuable in helping us understand where we stand compared to our peers. The setup process of EcoVadis was very easy for us, which was a pleasant experience considering the complexity we faced in 2021 with multiple guidelines. Review collected by and hosted on G2.com.

I find the lack of detailed information at the basic level of enrollment with benchmarking to be a drawback. It is challenging for a small company like ours to justify a sudden upgrade due to budget constraints, as stakeholders are typically averse to unexpected expenses early on. Additionally, the current fee structure could be improved by increasing fees at a later stage, allowing organizations to first benefit from the procedures before incurring higher costs. Furthermore, I am frustrated by the acceptance process for certain ISO certificates, as some are not recognized as valid by EcoVadis, impacting our approval process. Since we are already heavily invested in these documents and agencies, it's not feasible to shift alliances solely for EcoVadis-accredited agencies. Review collected by and hosted on G2.com.

The EcoVadis platform offers an excellent solution for managing corporate sustainability performance with a global reach and scalability. It provides clear, actionable insights that empower companies to continuously improve their Environmental, Social, and Governance (ESG) performance across their own operations and value chains. EcoVadis supports effective risk management by enabling advanced risk mapping and monitoring. Its carbon management tools help measure and reduce emissions, supporting global climate goals. The platform enhances transparency and collaboration among trading partners, boosting sustainable business practices. Additionally, EcoVadis helps companies meet regulatory requirements, improve reputation, and gain a competitive market edge through its highly respected assessments and scorecards. Review collected by and hosted on G2.com.

Dislikes of the EcoVadis platform include its relatively slow customer support response times, which can delay issue resolution during assessments. The platform requires significant financial and time investment, which can be challenging for smaller companies. Its scoring system simplifies complex sustainability performance into a single score, potentially overlooking nuanced details. Accurate assessment depends heavily on active supplier participation, and there is a risk some companies focus on achieving good scores rather than genuine sustainability improvements. Additionally, collecting required documentation and managing the assessment process can be time-consuming and resource-intensive. Review collected by and hosted on G2.com.

I really appreciate that EcoVadis is an ESG assessment platform that gives me the ability to assess companies, providers, and entire supply chains in relation to sustainability, human rights, and ethics. I find the robust methodology particularly valuable because it is tailored to the specific sector of the companies being assessed, ensuring a more relevant and sector-specific evaluation. The evidence-based nature of EcoVadis assessments is reassuring; it looks for evidence to substantiate sustainability claims, providing a reliable overview of performance. I am also impressed with how the assessments are conducted annually, offering tracking for action plans and mitigation measures. This approach supports continuous improvement in supplier relationships. Furthermore, I admire how the platform allows suppliers to own their scorecards, which they can easily share with any number of clients and customers. This feature promotes a standard assessment framework within the industry, ensuring everyone talks the same language. Additionally, EcoVadis’s evidence-based and reliable information on elements like ISO certification provides critical insights and trustworthy data, which are crucial for our evaluations. Review collected by and hosted on G2.com.

I encounter challenges with achieving full engagement from our suppliers when using EcoVadis. Despite annually inviting them to complete the assessment voluntarily, around 25-30% do not participate or complete their assessments. This presents a significant challenge as it prevents us from covering 100% of our suppliers. I'm hopeful EcoVadis could provide better solutions to encourage these companies to partake in the assessment. Additionally, the initial setup wasn't seamless due to complications in the contracting phase, which required a year for negotiating terms and conditions between our legal team and EcoVadis's legal team. Review collected by and hosted on G2.com.

Implementing and actively using the EcoVadis platform has been a transformative experience, significantly enhancing both my professional development and our company's growth. I appreciate how EcoVadis serves as a comprehensive learning and improvement ecosystem beyond just a sustainability rating system. It drives continuous progress in corporate responsibility, environmental stewardship, and ethical business practices. The assessment process through EcoVadis provided me with a profound understanding of sustainability's key pillars, such as Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. I value its structured approach, which, supported by extensive documentation and detailed feedback reports, has guided me in interpreting international sustainability standards like ISO 26000, UN Global Compact, and GRI. This has strengthened my skills in data collection, stakeholder engagement, and sustainability reporting. EcoVadis doesn't just evaluate performance; it educates and empowers users to think strategically about sustainability. For our company, EcoVadis has been pivotal in integrating sustainability into our core operations, helping us identify strengths and improvement areas within our sustainability management system. The platform's user-friendly interface, clear assessment structure, and available support, including the EcoVadis Academy and help resources, made the process efficient and engaging. EcoVadis's analytics tools have made tracking our sustainability progress both visual and measurable. Overall, EcoVadis has been instrumental in expanding my knowledge of sustainability frameworks and translating theory into impactful business strategies, thereby embedding sustainability at every company level and creating lasting value for our stakeholders and environment. I find the analysis and the way the questionnaires are formed particularly effective, appreciating how they are structured towards aspects like Labor and Human Rights. Review collected by and hosted on G2.com.

I find that the focus on sustainable procurement in EcoVadis needs more concentration on bribery. This area is vital for ensuring ethical practices, and it could be improved by incorporating specific standards like ISO 28001 as part of the assessment criteria. Review collected by and hosted on G2.com.