Ecomchain Reviews & Product Details

Ecomchain Overview

What is Ecomchain?

eComchain is Cloud-based eCommerce platform hosted on AWS. Its unique offering is its B2B2C model, first of its kind for Manufacturers, Distributors / Dealers and end Consumers for various verticals of the business. With eComchain, a manufacturer can reach out to a network of dealers and distributors on the eComchain's B2B eCommece platform. These network of dealers and distributors can in turn reach out to their end consumers through their branded specialized sites on the same eComchain platform hosted by the manufacturer.

Ecomchain Details
Website
Languages Supported
Arabic, German, English, French, Gujarati, Hindi, Italian, Latin, Malayalam, Nepali, Punjabi, Polish, Portuguese, Spanish, Urdu, Chinese (Simplified)
Product Description

eComchain provides a cloud-based eCommerce platform that uniquely combines functional, flexible and customizable features. Businesses can set up and manage their sales across multiple channels including: web, mobile, stores to drive sales volume.

How do you position yourself against your competitors?

eComchain offers a cloud based solution for B2B2C


Seller Details
Seller
eComchain
Company Website
Year Founded
2001
HQ Location
Frisco, TX
Twitter
@eComchain
2,711 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
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Ecomchain Screenshots

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Ecomchain Reviews

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Bachelor of Business Administration (BBA), Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I am impressed by the eComchain e-commerce platform because it guarantees that my requirements are available from the first moment and, if for some reason they were not there they would go ahead and develop them at a fixed cost and term Review collected by and hosted on G2.com.

What do you dislike?

I do not like it that it is quite heavy in its characteristics and functionalities, the time needed to train yourself is longer than other products, however, once we understand it, we have a great time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We agree that if you are interested in an e-commerce platform that is grounded in functions-rich SaaS with a dynamic team to help you at every step of your eComchain e-commerce journey, it is the product you should consider. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

After implementing e-commerce solutions such as Magento, which implies a great extension, customization and practically without support we find eComchain.com through mutual contacts. The eComchain product has been carried out around a B2B2C business model, as a unique solution to which it connects and includes several levels of supply chain from suppliers to end users, providing customized e-commerce sites for various levels. Review collected by and hosted on G2.com.

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AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

eComchain's team ensures the our requirements were available out of the box and if they were not there for some reason they would go ahead and develop them for us at a fixed cost and fixed time frame. Review collected by and hosted on G2.com.

What do you dislike?

Since its a pretty heavy on its features and functionalities time taken to self-train is more than other products - however once we get an understanding, we definitely had a great time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are interested in a feature rich SaaS-based eCommerce platform with dynamic vibrant team to assist you at every step of your eCommerce journey, eComchain is the product you need to consider. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We did not have an online presence since our business began - atleast now we have some online presence even if there are not many products on the site because we are still trying to figure out the GST (Taxes) and shipping logistics for online stores. Review collected by and hosted on G2.com.

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Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

eComchain team literally handholds us right from website setup to going live. And continues their support even for minute updates we had. Review collected by and hosted on G2.com.

What do you dislike?

Since we had everything done for us by eComchain team and they are so easy to approach for support, we often does not bother to try to change something on site ourselves. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This team is a blessing for anyone one who needs support for online business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Selling online has always been a no man's land for us. eComchain cleared the air for us and opened our doors to online business. Review collected by and hosted on G2.com.

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Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We were alien to online business. Had no idea whatsoever how things work. eComchain helped us literally hand holding. All the process, starting from Requirement gathering was done with such professionalism. Review collected by and hosted on G2.com.

What do you dislike?

eComchain does not have a detailed support documentation. We have to contact them for any complex updates on our store. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were new to online business. We had no idea where to start. eComchain negated all these questions we had and helped us launch our online business with ease. Review collected by and hosted on G2.com.

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Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ecomchain team always stick to their plan and deliver what they promise within the deadline. Everything was on plate during delivery. Review collected by and hosted on G2.com.

What do you dislike?

Ecomchain does not have much documentation if we have to something by ourselves, however their support team is always there for an kind of assistance. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We had various pain points and were confused with how to take our business online. Ecomchain helped us and showed us the way. Review collected by and hosted on G2.com.

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Regional Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Almost all of the features that we were searching for where present within Ecomchain out of the box. Had no worries on development time as it was already built in. Review collected by and hosted on G2.com.

What do you dislike?

There is lack of advanced knowledge base, we find it difficult sometimes to follow the procedures. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Basically our business online. We had not much of a presence online, we were able to spread our business using eComchain. Review collected by and hosted on G2.com.

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Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Even with tremendous amount of features, the frontend store loads lightning fast unlike other solutions we have used in past.

Review collected by and hosted on G2.com.

What do you dislike?

Its knowledge base. Mainly because of huge list of features we are unable to trackdown from the support documents. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Online Lead conversion. Review collected by and hosted on G2.com.

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Store Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Ecomchain's features is never ending list. Almost all the custom requirements one may need would be already available in Ecomchain. Review collected by and hosted on G2.com.

What do you dislike?

The long feature list!! There are tons of features you may not need which is there even if you need it or not. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Online business. No commission related disputes or inventory issues which we face while we were selling on a market place. Review collected by and hosted on G2.com.

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Executive Assistant to CEO
Consumer Electronics
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We have been in the brick and mortar business of selling electronic goods the past 25+ years. We had to get our feet wet in the eCommerce space to stay competitive. Picking eComchain as our Cloud-based eCommerce platform has been one of the best decisions we made in the past few years. Our customers have been able to relate with our brand of products and this has helped us grow our business exponentially. Review collected by and hosted on G2.com.

What do you dislike?

Before we implemented eComchain, we received quotes from few others like Shopify, Magento partners and even thought of implementing Wix or Woo commerce internally. Personally we disliked all those products as it did not have the functionalities and features offered by eComchain. There's nothing we dislike about eComchain. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

10 out 10 for the platform, its features and its amazing team with tons of experience, having implemented Enterprise eCommerce in the past. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to be ahead of the competition by increasing our in-store and online sales. With eComchain we have improved our branding considerably and increase our online presence as well. Fact that its hosted on Amazon's Cloud-platform, we have never seen a down time of our site in the past 18+ months. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Sandeep and the rest of the eComChain team have worked tirelessly over the past couple of months (mornings & evenings, weekends and holidays) to implement our first e-commerce website for the government. The team at eComChain even spent a week out in Virginia Beach to introduce themselves and help us get familiar with their platform. We have been live for a couple weeks now and any additional changes needed for the site they have jumped on right away. Would recommend the eComChain because of their legendary customer service and the product’s ease of use. Review collected by and hosted on G2.com.

What do you dislike?

I have had the opportunity to work with the team at eComChain for a couple months now and currently do not have any dislikes or negative experiences. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

N/A Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company is reaching a whole new set of government customers now that we have the ability to create an online ordering system. Our company is winning new contracts and seeing new revenue streams for e-commerce sites. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

A lot of thought has gone into designing and developing this scalable Cloud platform that's being used by manufacturers at various levels, given that its a B2B2C model - a perfect fit in the manufacturing world. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing I could find that does not suit my requirements - hence no dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for a scalable platform connecting your business to a dealer network and then connecting them via specialized branded sites to their end users, eComchain is the platform of choice, as there's no other platform in the market. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to provide an eCommerce platform to our customers with enhanced AI and user experience. Review collected by and hosted on G2.com.

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Administrator
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

eComchain perfectly fits our model of B2B2C, although we haven't officially ventured in to the B2B space as soon as we thought. With this unique B2B2C platform offered by eComchain, we were able to invite our dealers to setup their own B2C branded sites, which increased our sales channels and revenue. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing to dislike about this product because there's no other product or platform that offers B2B2C functionalities. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for a platform that's easy to use and administer with 10 times more features offered compared to other platforms out there, eComchain is the platform for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increasing sales channels and revenue has been very easy with eComchain. A lot of the features related to Order Management, Quote Management, multiple SKU with Warehouse management including Purchase Order Management are some of the highlights of this product. Review collected by and hosted on G2.com.

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Web Administrator
Cosmetics
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

eComchain's AI and Try it On feature has helped us increase our Online Sale revenue by nearly 300% in just 6 months. Review collected by and hosted on G2.com.

What do you dislike?

What's there to dislike when we are able to use great features that are not available in many of the other competing products like ATG, Shopify or Magento ? No Dislikes for the moment. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for the state-of-the-art latest in eCommerce, then eComchain is the platform for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In the Jewelry business, customers are not able to figure out how some of the ear rings or necklace look on them. With eComchain's Try it On feature, customers are able to upload their own image, drag and drop the necklace (for eg.) from the catalog and superimpose it on their image to see how it looks. That's an AMAZING feature to have !! Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

eComchain's B2B2C model first very well with our business, allowing our dealers and retailers to setup specialized branded sites on the same platform where we have a B2B site hosted for the Dealers / Retailers Review collected by and hosted on G2.com.

What do you dislike?

eComchain is a great platform and it takes time to pick the various features and functionalities - we are sure all these features will be useful for us to streamline our business. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for scalable B2B2C features, eComchain is the product for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reaching out to Dealers / Retailers has become easy. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Site features are so flexible that I could review my orders, add/update items, change settings and preferences as admin all the time with ease of use. My site became so colorful and attractive with site building options. I am having many visits from our customers. Now I can send promotions and coupons as the customer sign ins are in progress. Thanks a lot for your service. Review collected by and hosted on G2.com.

What do you dislike?

At this moment, everything is working well. I see no problems in site management and development. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is easy to use and reliable for your business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Business is picking up, more customers are visiting site. Customers are having full information about our menu and prices. We are recommending and encouraging customers to order online by giving coupons and discounts. Review collected by and hosted on G2.com.

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Administrator
Consumer Goods
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Very easy to use with intuitive admin dashboard where we could create a site, add products to the catalog and customize the site using Site Builder tool to launch our amazing storefront in less than 3 days. eComchain has a range of features at the Product level and their drag & drop features using Site Builder, that creates a striking landing page, is the USP of this platform. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing I could find that I did not like about this product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Looking to setup a storefront with a bunch of features, eComchain is a highly recommended platform. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A site that stands out compared to our customers. Using SeComchain's Site Builder we were able to build a great landing page. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

eComchain has the features that we have been looking for our valued customers. Our customers are able to drag and drop the chains and necklaces to the personal images they uploaded giving them a chance to see how it would look on them before buying the product. That's what makes eComchain stand apart from rest of the platforms we have worked on. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing to dislike about this great team of professionals. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking to increase online revenue quickly, eComchain is the platform for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Online business has done well with eComchain as our eCommerce platform. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

eComchain team was very quick and helpful in getting our site up and running in less than 2 weeks. With a wonderful design and amazing camaraderie among their team members, we got a site that accepts payments for various offerings we have on our site. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing to dislike about a professional organization and platform like eComchain. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for an exemplary service model with amazing list of features, eComchain is the product for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We did not have a portal or a website to begin with. Neither did we have a way to increase our revenue. With this website, our visitors are now able to donate and request special offerings from different parts of the world increasing our revenue as well. Review collected by and hosted on G2.com.

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Founder/CEO
Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The design and layout were done brilliantly. Staff crafted the website very impressively and understood the requirements of the customer. They knew exactly what the customer wanted and is looking out for. There services and products are quite inexpensive.The staff is very courteous and polite. Review collected by and hosted on G2.com.

What do you dislike?

No cons so far. We would like to see more integrations in future. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Konnected an education company in Mumbai needed a website to promote the products and services with an intention to solve student-teacher queries. Ecomchain connected the student with the tutors and vice versa on a simple website easily and conveniently at the click of a button. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Our lack of experience in the field of ecommerce was changed by the Ecomchain team .We are able to spread the sanctity and peace of Chirakkalsreekrishna Temple to different parts of the world. The busy lifestyles of people are considered so they can make the temple visit enriching which is what the ecom chain team has helped us achieve Review collected by and hosted on G2.com.

What do you dislike?

Nothing that comes to my mind. They are a great team to work with. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good product and great service Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Ease to donate from anywhere in the world

- Avoid lines for booking offerings online by being able to pay online and collecting the same in the temple

- Creating awareness and popularity of the temple Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

All the requirements that we discussed with the team was implemented in a timely manner. They took care of special requests with the design of the landing page without using their canned templates as displayed on their gallery page. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing to dislike about them, when they do a good job. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Immensely experienced team. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We did not have a website for our business. With eComchain we are able to manage our own site, after the site has gone. We do not even need a technical help at our end, as the eComchain features are very simple to use. Review collected by and hosted on G2.com.

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Owner/Director
Computer Networking
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Customer service is awesome! They update very regularly Review collected by and hosted on G2.com.

What do you dislike?

I would like to have access to small edits so I can do it myself Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Website Review collected by and hosted on G2.com.

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Marketing Executive
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I found the eComchain team to be most responsive and supportive of my ideas. They understand the business processes unlike other organizations I have tried to work with. One can see their professional approach to any business requirements, with a vast amount of 15+ years of experience having implemented 200+ eCommerce sites for Starbucks, TaylorMade, McGrawHill, BIC and many others. Review collected by and hosted on G2.com.

What do you dislike?

They are too agile and fast for me, which could benefit many others, but not for a laid back person like me. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Value for money and immediate ROI Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A facelist to our existing site and be able to provide a lot of back office functionalities such as being able to Manage Quote, Orders and email workflows - eComchain has all those functionalities which others like them do not have. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

How easy it is to upload photos, change prices and add SEO search terms Review collected by and hosted on G2.com.

What do you dislike?

I do not like the shopping cart check out process -think it could be easier Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ecommerce is much easier. Keeping our website updated is much less time consuming. Review collected by and hosted on G2.com.

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Internet Director
Consumer Goods
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Great team with excellent communication and customer first mentality. The platform is robust with easy to use controls. Review collected by and hosted on G2.com.

What do you dislike?

As they are evolving the solution there are always bugs to be found. However, they are always quick to resolve. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can build on the platform knowing that specialized solutions for my customers are possible when needed. Review collected by and hosted on G2.com.

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