--- title: Ecom Express Reviews meta\_title: 'Ecom Express Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 21 reviews by the users' company size, role or industry to find out how Ecom Express works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 21 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Ecom Express Reviews & Product Details Providing end-to-end technology-enabled logistics solutions to small and large e-commerce players. * * * Seller [Ecom Express](https://www.g2.com/sellers/ecom-express) Discussions [Ecom Express Community](https://www.g2.com/products/ecom-express/discuss) Show More ## Top-Rated Alternatives [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![FarEye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FarEye") FarEye 4.8/5(324) ](https://www.g2.com/products/fareye/reviews) [ ![Tookan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tookan") Tookan 4.2/5(163) ](https://www.g2.com/products/tookan/reviews) [ View All Alternatives ](https://www.g2.com/products/ecom-express/competitors/alternatives) ## User Insights Average based on 21 real user reviews. [Log in to unlock pricing and user insights](/login) ![Arun kumar T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun kumar T.") AT Arun kumar T. Supply Chain Analyst Enterprise (\> 1000 emp.) 1/22/2023 "Great tool for shipment visibility" 5/5 What do you like best about Ecom Express? I am working in my company's logistical operations segment and where timely delivery of couriers and other products are very necessary. I am using Ecom express services and it is cost efficient vendor that we have onboarded. Review collected by and hosted on G2.com. What do you dislike about Ecom Express? The few things that I believe Ecom express can work upon is their delivery staff. Sometimes, The delivery guy's rude behavior and asking customer to come to his location is something that they can work upon. Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? Having the presence in remote area of the country, we want that our customers get the product and services at no cost. And Ecom express solving this issue where no logistics company want to cater. Review collected by and hosted on G2.com. Show More 7/22/2023 Validated ReviewerIncentivizedSource: G2 invite ![THODIMALA V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "THODIMALA V.") TV THODIMALA V. Software Engineer Enterprise (\> 1000 emp.) 9/13/2023 "Fastest delivery website" 5/5 What do you like best about Ecom Express? I would like fastest delivery and in time delivery the products and online also we track our orders Review collected by and hosted on G2.com. What do you dislike about Ecom Express? Some times the product or damage like some scratches on the product and service providers also some times didn't order intime Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? I have created on HDFC Bank account and atm and passbook the provide a online service it's came on week they said on Ecom express but eco express 5 days to deliver the that courrier Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![HASIM ABDUL H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HASIM ABDUL H.") HH HASIM ABDUL H. Application Support Analyst Enterprise (\> 1000 emp.) 1/3/2023 "In my previous organisation Meesho we had logistic partner Ecom Express so I worked with ecom Exp." 4.5/5 What do you like best about Ecom Express? Ecom Express is best at delivering the product on time. Review collected by and hosted on G2.com. What do you dislike about Ecom Express? Sometimes Delivery partner gave false delivery attempts on the report and had to face cx backlash on this. Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? I hope that Ecom is working on the above issue, which is the core problem that needs attention and will help the vendor provide excellent customer service. Review collected by and hosted on G2.com. Show More 1/20/2023 Validated ReviewerIncentivizedSource: G2 invite PA Prateek A. Backend Web Developer Small-Business (50 or fewer emp.) 12/24/2022 "Rocket delivery at your door steps" 4.5/5 What do you like best about Ecom Express? I have used Ecom Express several times to send and receive products. The best part about Ecom Express is no matter how far the destination is; the delivery is ensured in 3- business days. Also, the cost is quite fair for domestic shippings. Review collected by and hosted on G2.com. What do you dislike about Ecom Express? It is sometimes complicated for the users if they miss their username; they cannot reset their password using email or mobile. They have to browe all the emails and inboxes to track the login credentials, especially their web interface. Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? I can quickly ship and receive my products anywhere in the country and track my consignments online. I can request early delivery or reschedule the delivery just in case of a change in a plan by speaking to their supportive customer care. Review collected by and hosted on G2.com. Show More 1/10/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Raksha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raksha S.") RS Raksha S. Business Operations Analyst Small-Business (50 or fewer emp.) 1/23/2023 "Best Courier Service Provider" 5/5 What do you like best about Ecom Express? As I personally used Ecom Express I found that it provides a range of benefits for businesses that use their logistics and delivery services, such as: Ecom Express specializes in last-mile delivery, which is the final leg of the delivery journey from the distribution center to the customer's doorstep. This ensures that customers receive their orders quickly and efficiently. It has a wide network of delivery points across India, allowing it to deliver to customers in remote and hard-to-reach areas. It also offers cash on delivery (COD) services, which allows customers to pay for their orders when they receive them. Ecom Express also offers reverse pickup services, allowing customers to return or exchange orders easily. This can improve customer satisfaction and reduce costs for businesses. Real-time tracking for all deliveries allows customers to track the status of their orders and businesses to monitor their logistics operations. And the last but not the least it has a dedicated customer service team to help with any queries or issues that may arise during the delivery process. Review collected by and hosted on G2.com. What do you dislike about Ecom Express? Like any company, Ecom Express may have some drawbacks or areas of improvement. Some potential disadvantages I experienced of using their services include: Ecom Express primarily operates in India, meaning businesses outside of India may not be able to use their services. Ecom express is majorly focused on high volume, low value segment, which means their service may not be well suited for businesses that ship high value or bulky items. Some of our customers also reported issues with delivery personnel not showing up on time or delivering items in poor condition. Startups may find the cost of using Ecom Express's services high. Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? Ecom Express is primarily focused on solving the problem of last-mile delivery for e-commerce businesses and other companies in India. Ecom Express aims to make last-mile delivery more efficient and reliable by providing a range of services such as next-day delivery, cash on delivery, and reverse pickup across India. It helped us in many ways as it has a proper system from pickup to final delivery. Ecom Express helped us in increasing customer satisfaction and loyalty by providing fast and reliable delivery. Fast and reliable delivery can lead to more sales, as customers are more likely to purchase products if they know they will receive them quickly and in good condition. Ecom Express's services helped us reduce the costs associated with last-mile delivery, such as transportation and labour costs. It has a real-time tracking and dedicated customer service team helped us to improve their logistics and operations, allowing them to manage their delivery processes better. The most crucial problem it solved for us is the reach as it has a wide network of delivery points across India, allowing us to reach customers in remote and hard-to-reach areas. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite J Jayasurya . Associate Software Engineer Information Technology and Services Mid-Market (51-1000 emp.) 1/13/2023 "Reliable and efficient Delivery Service Provider" 5/5 What do you like best about Ecom Express? I like that Ecom Express is reliable and efficient in delivering packages. Their wide coverage area and prompt delivery are also great features. Additionally, their tracking system is user-friendly, which makes it easy for customers to track their packages. Review collected by and hosted on G2.com. What do you dislike about Ecom Express? In some cases, I got a delayed delivery, and I've heard some other cases where packages were mishandled. Can also improve on providing better customer service. Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? By providing a wide coverage area and efficient delivery service, Ecom Express helps ensure that packages are delivered promptly and in a timely manner. Additionally, the company's user-friendly tracking system allows customers to easily track their packages and stay informed about their delivery status. This can benefit customers by providing peace of mind and convenience when it comes to receiving their packages. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Amrata T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amrata T.") AT Amrata T. Software Engineer Small-Business (50 or fewer emp.) 1/25/2023 "Description: Ecom Express" 4.5/5 What do you like best about Ecom Express? I have used Ecom Express for my Small term Business. As a customer, we can also track the shipping orders. It can be also targeted small to large businesses. It HAS spread widely overly India which has enabled it to reach out to a large group of audience. I also found the tracking the delivery very effective. Review collected by and hosted on G2.com. What do you dislike about Ecom Express? The shipping part can be handled in a more effective way. Sometimes the package may have torn or damaged, It would be better if they check if before giving it to the customer. Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? I had a small-term business, and I used Ecom Express to deliver the packages to the customer. The Support was really helpful and customers where quite happy with the shipping. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nisha K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nisha K.") NK Nisha K. Customer Support Small-Business (50 or fewer emp.) 1/8/2023 "Superb service provided by ecom" 5/5 What do you like best about Ecom Express? I recently ordered a laptop from ecommerce website and the package is delivered by Ecom express and the package is not damaged and the delivery is on time and the delivery person was also very nice and the tracking system is also very good. Review collected by and hosted on G2.com. What do you dislike about Ecom Express? Its not famous among ecommerce websites and very few ecommerce websites use ecom express . Main thing i don't like about them is thier security service because they even don't ask OTP while delivering package . Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? They are reducing their delivery time and giving more requirements for delivery persons and through this they are delivering package even in less populated area . Review collected by and hosted on G2.com. Show More 1/12/2023 Validated ReviewerIncentivizedSource: G2 invite ![Sumit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit P.") SP Sumit P. T3 TAC Engineer Mid-Market (51-1000 emp.) 1/22/2023 "Ecom Express the best ecommerce delivery express" 5/5 What do you like best about Ecom Express? Easy to track the order. Timely delivery and prompt support during difficult times. Review collected by and hosted on G2.com. What do you dislike about Ecom Express? Ecom Express can reduce its charges to some extent however to the most extent, its reasonable and within the affordable range. Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? It helps in resolving the issues like delayed product delivery, issues with wrong address supplied etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tahir M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tahir M.") TM Tahir M. USA Cloud Technical Analyst Enterprise (\> 1000 emp.) 1/17/2023 "I had good experience with Ecom Express" 4.5/5 What do you like best about Ecom Express? Ecom Express delivers items in areas where other fail. It delivers items on time. Review collected by and hosted on G2.com. What do you dislike about Ecom Express? Updates of orders sometimes aren't clear. Review collected by and hosted on G2.com. What problems is Ecom Express solving and how is that benefiting you? Ecom Express is solving problems related to delivery in rural areas. My family staysbin remote areas so that helps a lot. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/ecom-express/pricing) ##### ##### Ecom Express Features Dispatching Auto dispatch Order management Customer portal Status updates Real-time driver tracking Customer feedback [ View More Features ](https://www.g2.com/products/ecom-express/features) ## Work at Ecom Express? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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