David T.
DT
David T.
Digital Marketing Specialist
Mid-Market (51-1000 emp.)
"Great product for monitoring Transit performance"
4.5/5
What do you like best about Ecolane?

It is easy to deploy and understand how it works. It gives us great real time data on how our transport systems are progressing. There is proper analysis of the transportation of goods and delivery of services to our customers without delay. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

This is great platform and it has been effectively working well. Our transport department data has been well captured with clear reports since we deployed this system. Review collected by and hosted on G2.com.

AP
amber p.
Transportation Director
Small-Business (50 or fewer emp.)
"LOVE THIS SOFTWARE"
5/5
What do you like best about Ecolane?

I love that ecolane is easy to use everyday! The batch optimize feature is a great feature and really helps. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

I really dislike trips dropping into the "middle" of a run with no rhyme or reason! Review collected by and hosted on G2.com.

Bruno M.
BM
Bruno M.
Senior Media Strategist
Enterprise (> 1000 emp.)
"Web-Based easy Platform on Scheduling."
4.5/5
What do you like best about Ecolane?

Ecolane DRT is more reliable solution on mileage tracking, but also it can offers the best capabilities on easy billing and invoicing services and extremely perfect for scheduling.

Their free Demo is really helping those are trying Ecolane DRT at the first time, online support from the team is always responsive and their effective training through various means. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

There is absolutely no any single error which i can say that i experienced through the tool implementation. Review collected by and hosted on G2.com.

SF
Sean F.
Assistant
Mid-Market (51-1000 emp.)
"Good tool that does what it promised."
4.5/5
What do you like best about Ecolane?

I like that it is easy to use and that its sections are so organized that it is very easy to find them, its real-time programming functions and GPS data, tracking at any time, it is very efficient. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

Everything was going very well, however we had problems changing the destination of where it is going, it was a problem at that time, but then everything was solved. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"Ecolane has been a great asset to my agency and department"
5/5
What do you like best about Ecolane?

I like the accessibility and ease of the program Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

I dislike that it has so many steps to complete. Review collected by and hosted on G2.com.

KP
Katey P.
Mid-Market (51-1000 emp.)
"Great Software from great people"
5/5
What do you like best about Ecolane?

Automated dispatch is what I like best. It is the greatest tool a dispatcher can have to help them move and organize trips once something has changed. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

Layout could be a little when toggling through the tabs Review collected by and hosted on G2.com.

RH
Ralph B."Pete" H.
Manager, Senior Transportation and Dispatch Services
Small-Business (50 or fewer emp.)
"Pete Hawkins' Ecolane Review"
5/5
What do you like best about Ecolane?

Best systems at the best price. Training was very good. The seminars are very informative. Ecolane University is useful follow-up tool. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

Bland appearance of product on screens. More color would be preferred. Review collected by and hosted on G2.com.

Will S.
WS
Will S.
Assistant Coordinator
Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Fast scheduling"
3.5/5
What do you like best about Ecolane?

I like that you can quickly assemble multiple runs with hundreds of trips in a relatively short period of time as well as the response time improvements with same day issues. We went from 6-8 hours to produce runs down to under 3 hours and our ability to respond to same day issues can now be measured in seconds as apposed to minutes. We have also seen an improvement open time since the system is able to show real time utilization figures per run. This allows us to improve response times by reassign trips to other runs with availability. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

My biggest complete with Ecolane would be that when the system has to many trips, it will "over" assign runs. This means you can have runs starting with negative open time. I would much prefer that the extra people remained on the Open list so that it would be easier to see what times we would need to consider extra runs. Review collected by and hosted on G2.com.

Response from Michael Fino of Ecolane

Thanks for the review. It’s our pleasure to have you as our customer.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Mid-Market (51-1000 emp.)
"Good for our needs"
3.5/5
What do you like best about Ecolane?

It’s simple and to the point on our end. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

Employees complain about cloud. And it freezing sometimes. Review collected by and hosted on G2.com.

Response from Michael Fino of Ecolane

Thanks for the review. It’s our pleasure to have you as our customer.

Joseph C.
JC
Joseph C.
Various titles
Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Overall Good Software"
4/5
What do you like best about Ecolane?

The software works very well overall, but the best features of Ecolane are the real-time optimization and the trip negotiation features. I have not seen a competitor that can do either of these tasks. We also like the availability of add-ons that enhance the customer experience, like the web portal and text messaging. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

The deviated fixed-route feature needs a lot of manual assistance. The inability to change trips once they are active is something competitors allow and would be very helpful. The customer service response times are great on critical issues, but is often very slow on less pressing items. I often have to follow up to get answers. Review collected by and hosted on G2.com.

Response from Jonathan Segal of Ecolane

Thanks very much for the review, Joe.

As you're hopefully aware, there is continuous development of the fixed route functionality in Ecolane software and I know the team is committed to both improving this capability and surpassing competing products in its implementation. More soon...

On the customer service side, I'll share your comments with Ecolane's support team so they can better deliver on your expectations. Feedback like yours is essential towards helping us do that. Much appreciated.