ECO Reviews & Product Details

Chattermill is an artificial intelligence software that applies artificial neural networks to customer feedback, to learn from data and help make more customer-centric decisions.

IBM Watson Studio accelerates the machine and deep learning workflows required to infuse AI into your business to drive innovation. It provides a suite of tools for data scientists, application developers and subject matter experts to collaboratively and easily work with data and use that data to build, train and deploy models at scale.

Dovetail helps teams centralize, organize, analyze, and collaborate on user research data across their organization.

Canvs helps brands understand what their customers are saying—and what to do about it. Powered by AI, Canvs sifts through thousands of open-ended survey responses, reviews, comments, and conversations to quickly surface the themes, trends, emotions, issues, and ideas that matter most. By accelerating speed to insight across qualitative and quantitative data, surfacing the signals that matter most, and elevating the quality of analysis, Canvs empowers research and customer insights teams to move more efficiently and deliver sharper insights, while giving leaders the strategic clarity to make smarter decisions and build deeper customer relationships. With Canvs, brands move from insight to impact—unlocking the clarity needed to create exceptional experiences, smarter strategies, and long lasting customer loyalty.

NVivo is software that supports qualitative and mixed methods research. It's designed to help organize, analyze and find insights in unstructured, or qualitative data like: interviews, open-ended survey responses, articles, social media and web content.