I like that you can easily schedule patients and see their labs with ease. You can see there last encounters and update their insurance information without any complications. The fact that you can communicate with the doctor and coworkers about certain patients is one of the best things and everything is right there in the system. Review collected by and hosted on G2.com.

The only thing I would say is I would prefer if there was an easier way of looking for past telephone or patient encounters in the system. Because once they’re reviewed they do disappear and I just like keeping up to date with them and going over them. Review collected by and hosted on G2.com.

I like that the interface is super easy to use. It doesn't take much training to get started. I also like that the features it has really work well for a medical office. I love that everything is color coded and easy to read. I also like that there is a web cloud version that you can access from anywhere. Review collected by and hosted on G2.com.

I dont like that it freezes often and that some features dont work the way they are supposed to. Specifically the kiosk check in, we tried to make it work for our practice but it would always freeze and would allow patients to sign consents electronically. Review collected by and hosted on G2.com.

I can't really think of any redeeming qualities for eCW. No redeeming qualities exist. Review collected by and hosted on G2.com.

Our clinic has gone through a couple of major upgrade versions of eCW so we've been using it for some time and what I can say is that eCW should be the poster-child EHR for any healthcare professional that gripes about EMR's. The system is poorly coded and as such is slow and bogs down any system it is run on. Without getting too technical suffice it to say that the platform would be better off being scrapped and built again from scratch. NOTHING anywhere in the entire platform is intuitive in any way shape or form. And forget about customization. Sure, they will say that anything is possible but actually implementing simple customized layouts, flow, or templates is a huge headache. I could go on and on but let's just leave it with this quote from a recently hired physician who was coming from a different EHR. "Using eCW is as if the previous EMR I was on was artificial intelligence and now I'm using a typewriter." Best one sentence summary of eCW that I've heard. Review collected by and hosted on G2.com.

Nothing. Absolutely nothing. Our more senior providers have decreased their patient load down to 8-10/day vs. they did 20+ for years with Athena. I have used 10+ eMRs in my career and this is one of the worst. I feel like we got a 1992 Yugo with donuts for tires when we were promised a nice new car. And there is no motivation or inclination for eCW to fix anything or respond to requests. It's been 3mo of a nightmare. Review collected by and hosted on G2.com.

They deliver a product that does not contain the basic details any medical provider or practice needs for documentation. Can't document what side a BP is done on or manual vs. Auto. Can't document allergies to meds except by a ridiculous list that includes lymphoma as an adverse reaction but not itching or cough. The labs and imaging don't link and deliver cohesively. We have to keep a paper log of who we order studies on because it can't be trusted to come back to the chart. Everything we asked to be fixed during the week of roll-out 3 months ago is still not addressed. I could go on for hours... Review collected by and hosted on G2.com.

I like that there is a report dashboard that links from inside the software. I also like that they have LiveChat customer support. If I can't find what I am looking for on their site, I can chat with a support tech who has usually been able to resolve my issue. Review collected by and hosted on G2.com.

I dislike that you can't enter payments from the appointment screen. Our front desk rep lives in the scheduling system but needs to leave that screen to enter payments. I also wish it was more customizable. Review collected by and hosted on G2.com.

It does have the items you need to add patient’s demographics and their insurance information he can hold in immense amount of information. We have eight doctors and I’ll practice and it holds their schedules pretty well Review collected by and hosted on G2.com.

There is way too many clicks to get to one thing. It is not user-friendly it takes time to learn the system and find ways around Review collected by and hosted on G2.com.

eClinicalWorks completes a sheer measure of things following for CCM charging was simple and incorporated with the framework. Tolerant commitment highlights were incredible, for example, naturally informing patients that remedies were sent to the drug store, calling for arrangement updates from the timetable and refreshing reactions legitimately to the arrangement. In the event that you have to advise the whole timetable of a supplier nonappearance, it's anything but difficult to naturally convey notices. Bunches of innovation alternatives for gathering information incorporating cheap registration booths and applications for telephones and tablets. Programming can be an introduced application or electronic. The product is truly adaptable much of the time and there are various approaches to get from/to anyplace in the framework rapidly. You can open numerous occasions of your login to enable you to record in one outline while seeing something different. Incorporated faxing made for one less thing to help/audit. Review collected by and hosted on G2.com.

eClinical Works doesn't have any imperfections. Such a large number of incredible things about this framework. Review collected by and hosted on G2.com.

That i have 80% control on the system to make changes.

and when i need assistance i can create a ticket and get assistance with in the hour. Review collected by and hosted on G2.com.

The Demo was so good that it addressed and offered so much more that i was having to do on my one in our system, that we broke a contract to switch- Then we went live and it has been all smoke and mirrors since and now we are stuck in this contract. Review collected by and hosted on G2.com.

I love how it makes my triage easier to document and how the system takes you step by step threw the important question you should ask a patient on each visit Review collected by and hosted on G2.com.

Some glitches of system of the system when it gets frozen up Review collected by and hosted on G2.com.

What I liked the best about eclinical works is that it was very easy to navigate through. The training I received for eclinical was straight to the point. What I loved about this software is that I could always refer back to the patients info if I needed any previous information that was not transferred in the new system. Review collected by and hosted on G2.com.

Some of the down sides about eclinical was the frequent crashes that would occur on the softest. Interferences in between patients and the whole application shutting down. Another downside about eclinical is that it takes a really long time to startup. Review collected by and hosted on G2.com.