OR
Oak R.
Mid-Market (51-1000 emp.)
"Clunky, but fairly intuitive"
2/5
What do you like best about eClinicalWorks?

Easy to see patient demographics and picture Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

Not easy to navigate internal communication Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great product"
5/5
What do you like best about eClinicalWorks?

Great program for work. Easy to use and keep track of everything. Well organized and thought out. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

I can't really think of anything I disliked about it. Its a great program. Review collected by and hosted on G2.com.

Bianca R.
BR
Bianca R.
Team Lead, Biometric Screener and Health Coach
Small-Business (50 or fewer emp.)
"Easy to use for Medical offices "
5/5
What do you like best about eClinicalWorks?

eClinical Works is very easy to use. From entering a patient to setting up appointments, rescheduling as well as referrals. Watts Healthcare Center uses this software for an array of things. Anyone from doctors to Nurses and management communicates via eClinical Works. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

eClinical Works doesn't really have many flaws. So many great things about this system. I can just name a few. for example, they have something called "bubbles" this can be a bit confusing. as well as generating a report this can also be confusing. Review collected by and hosted on G2.com.

Angela P.
AP
Angela P.
WFH
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Certified Medical Assistant"
5/5
What do you like best about eClinicalWorks?

You can fax and email documents. Its easy to use. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

All facilities are not using it is my dislike Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Not the best"
3.5/5
What do you like best about eClinicalWorks?

Has a lot of features and customization options. Has mobile version. Patient access. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

There are a few errors that their team was not able to fix. Some features are too complex and impossible to work without assistance from professionals.

Document folders are limited. Creating an extra folder can crash the whole system if the memory is full. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"eClinicalWorks PM"
5/5
What do you like best about eClinicalWorks?

Being able to track claim submission, create actions for follow-up claims, able to send office staff tasks, scanning of documents, status reports automatically populate claims. Messaging is done within the system so you can easily get information to office staff and doctors without leaving the system. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

Each time you open a window it must be closed to open another. Time consuming going in and out of different areas to get to issues. Review collected by and hosted on G2.com.

EH
Eduardo H.
Small-Business (50 or fewer emp.)
"Easy overall "
3.5/5
What do you like best about eClinicalWorks?

Easy interphase and easy to understand. The options are very instructional and the overall performance is great. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

There’s a lot of words and many options that are not as easy to grasp as the other ones. Billing is not as easy as one might expect. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Incredible EMR with easy point of care service!"
4/5
What do you like best about eClinicalWorks?

The ease of the EMR accessibility and ability to prescribe medication at the point of care. Overall great platform. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

None that I can think of. It’s easy to use without much difficulty. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Easy to use and understand"
5/5
What do you like best about eClinicalWorks?

This program was new to our health care clinic and staff were worried about how hard it would be to learn.

Once it was insalled and we were all trained, we realized quickly that it was much easier and efficient to use than our old system. Glad we switched. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

We are working on getting more detailed reoprts, more personalized. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Good program but could use some work"
3.5/5
What do you like best about eClinicalWorks?

This software is fairly easy to navigate and learn. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

I dislike that the scanning feature is very difficult, the program is picky about what type of scanner to use and sometimes does not work. It would be nice if you could upload files directly from the computer versus scanning to get around this problem. Also, the fact that the program is only able to be used in Google Chrome is irritating, and it requires a plug-in so if that doesn't work you have to waste a lot of time trying to get it fixed. Review collected by and hosted on G2.com.