--- title: eClinicalWorks Reviews meta_title: 'eClinicalWorks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 158 reviews by the users' company size, role or industry to find out how eClinicalWorks works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 158 scale: '5' date_modified: '2026-08-04' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # eClinicalWorks Reviews **Vendor:** eClinicalWorks **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 3.7/5.0 **Total Reviews:** 158 ## About eClinicalWorks eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been a trusted partner in the healthcare industry since 1999, with over 180,000 physicians and more than one million medical professionals using their solutions. eCW EMR is a comprehensive, secure, scalable, intelligent cloud solution that allows providers to access their data from anywhere at any time. It features cutting-edge technology that help you develop processes and strategies to improve office efficiencies. These “AI assistants” include PRISMA, a health information search engine that brings together patient records from a variety of healthcare systems; Scribe, an automated documentation tool that saves time and enhances accuracy; and Eva, a virtual assistant that gives providers access to patient histories, health records, and scheduling at the point of care. These features streamline workflows and automate administrative tasks so providers can focus more on patient care. eCW RCM and billing services allow healthcare providers to streamline billing processes and improve their bottom line. Whether providers manage their billing in-house or outsource it to eCW, they can be assured of high-quality services and achieve up to a 98% or higher first-pass acceptance rate. The in-office billing solutions provide increased control over the billing process, improved accuracy and efficiency, and reduced costs associated with outsourcing. Providers can also automate their billing solutions using bots, which can help reduce administrative burdens and improve accuracy. For providers who prefer to outsource their billing, eCW services provide experienced billing professionals who use the latest technology and best practices to ensure timely and accurate billing while providing comprehensive reporting and analytics to help providers manage their revenue cycle. eCW offers patient engagement tools that benefit front office staff and healthcare providers. For front office staff, online check-in and online appointment booking tools can significantly reduce administrative burdens and improve patient satisfaction. For healthcare providers, tools such as Patient Portal, Messenger, healow Pay, and telehealth can improve care coordination, enhance the patient experience, and provide virtual care options. With the rise of Value-Based Care, the healthcare industry has shifted its focus from quantity to quality of care. Providers are now incentivized to deliver high-quality care that produces positive patient outcomes rather than focusing on more services. This shift has also created new challenges, particularly in care coordination, coding, and population health management. eCW bridges these gaps by offering tools including HEDIS, Chronic Care Management, Transition Care Management, Care Plan Oversight, and Remote Patient Monitoring, enabling providers to better manage patient populations, and improve care coordination. These tools help providers deliver high-quality care that meets the needs of both patients, providers, and payers, positioning them for success in the Value-Based Care landscape. eCW offers a comprehensive suite of healthcare IT solutions that help providers deliver high-quality care while improving practice efficiency and revenue cycle management. ## eClinicalWorks Pros & Cons **What users like:** - Users appreciate the **ease of use** of eClinicalWorks, finding it user-friendly and efficient for their needs. (2 reviews) - Users appreciate the **easy-to-use interface** of eClinicalWorks, enhancing workflow and focus with helpful features. (2 reviews) - Users appreciate the **easy accessibility** of eClinicalWorks, enhancing focus and efficiency in small businesses. (1 reviews) - Users value the **efficient appointment scheduling** with eClinicalWorks, keeping all medical documents updated and accessible. (1 reviews) - Users appreciate the **booking ease** of eClinicalWorks, ensuring seamless appointment scheduling and up-to-date documents. (1 reviews) - Comprehensive Features (1 reviews) - Users find the **document management** in eClinicalWorks effective for keeping patient records organized and accessible. (1 reviews) - Easy Integrations (1 reviews) - Implementation Ease (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users find the **slow loading times** of eClinicalWorks frustrating, impacting productivity and overall experience during multitasking. (2 reviews) - Users experience **slow performance** with eClinicalWorks, often facing lags and frequent automatic logouts while multitasking. (2 reviews) - Users experience **system instability** with eClinicalWorks, facing lag and automatic logouts that hinder multitasking efficiency. (2 reviews) - Users often face **technical issues** with eClinicalWorks, experiencing lagging, automatic logouts, and inefficient updates. (2 reviews) - Users often face **login issues** , including automatic logouts and frustrating lag times affecting their workflow. (1 reviews) - Not User-Friendly (1 reviews) - Update Issues (1 reviews) ## eClinicalWorks Reviews ### 1. Business Recommendations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about eClinicalWorks?** It is very easy to use, has many functions that are very useful. Can handle all types of information that we use on a day to day basis. Even our doctors like this program, can do many tasks electronically **What do you dislike about eClinicalWorks?** I do not like that we cannot print the claim history from the account inquiry page, it should have that option. I also do not like how they handle our bad debt claims, makes it hard to read the account balance at a glance. **Recommendations to others considering eClinicalWorks:** Highly recommended, it can be a little tedious for the doctors when they are just trying to take care of patients **What problems is eClinicalWorks solving and how is that benefiting you?** Easier to fill prescriptions, send out medical records, filing claims is simpler. ### 2. Medical Scribe **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2018 **What do you like best about eClinicalWorks?** What I like best about ECW is the ability to keep an electronic health record for the patients, which is easy to access. **What do you dislike about eClinicalWorks?** Sometimes the software can be a bit slow. Also, this software relies solely on internet so if the internet is down, it does not work. **What problems is eClinicalWorks solving and how is that benefiting you?** ECW helps doctors keep an electronic record for easy access on all their patients. It allows to send prescriptions, referrals, and imaging studies. This is the go-to software at the Well Med clinics where I worked as a scribe. ### 3. Office Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about eClinicalWorks?** it has many categories and you are able to get a detailed information of the patients social, medical, family, and physical history. you are truly able to document everything and it gives you tons of options. One of my favorite feature is the registry. you are truly able to search and narrow down patients for treatments , test, lab results, medication, and diagnosis. **What do you dislike about eClinicalWorks?** Going from one window to another is not possible. you have to close one to see another and sometimes you want to compare things and you cant. Also the tech support is not the best. most of time they don't get to you right away. i have had issues were ECW is down and they don"t even give you report you cal and call and no one has any answers. **Recommendations to others considering eClinicalWorks:** yes i would recommend it ..Mostly because the layout for the office visit is perhaps one of he most detailed i have seen. i worked with other EMR but i really like the ECW encounter layout. **What problems is eClinicalWorks solving and how is that benefiting you?** I am able meet all the standards with the question that ECW has for the patients and helps me qualify for the bonus. the billing feature is also very easy to use ### 4. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Susana L. | Legal & Administrative Assistant, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2018 **What do you like best about eClinicalWorks?** I really enjoy the modern look of the program and how easy it is to use! Being able to use the color coordination to differentiate between types of appointments was a big plus! **What do you dislike about eClinicalWorks?** There wasn't much I disliked about it but I did only use it for a short period of time. **Recommendations to others considering eClinicalWorks:** Definitely a program I would suggest others to use. **What problems is eClinicalWorks solving and how is that benefiting you?** It is much easier to schedule patients and saved scanned documents to their files. The slots can be changed to any time frame for the convenience of the practice. ### 5. Nice Interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2018 **What do you like best about eClinicalWorks?** I like how simple it is to use and that the user interface has a nice modern look. **What do you dislike about eClinicalWorks?** Sometimes it's hard to find what you need and the options aren't always obvious. **Recommendations to others considering eClinicalWorks:** I would like to see more flexibility in the program, but overall it serves it's purpose. **What problems is eClinicalWorks solving and how is that benefiting you?** We use it at our health center to track medical record data. ### 6. I have been working w/ ecw since 2012 **Rating:** 4.0/5.0 stars **Reviewed by:** Gloria V. | HRIS Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2018 **What do you like best about eClinicalWorks?** Very simple to navigate throughout the system. **What do you dislike about eClinicalWorks?** I have yet to come across a major issue. **Recommendations to others considering eClinicalWorks:** Make the switch. **What problems is eClinicalWorks solving and how is that benefiting you?** The ability to interface with other EHR systems in order to provide patient care more efficiently. ### 7. Eclinicalworks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2018 **What do you like best about eClinicalWorks?** Eclinicalworks is very IT driven. They stay up to date with requirements for EMR systems. It is easy to train a user on and to figure out how to use for routine daily use. **What do you dislike about eClinicalWorks?** The system is very IT based. Not very realistic from a provider standpoint. Not quick to make changes. Technicians are often based in another country because of this sometimes it is difficult to communicate with them. They are sometimes difficult to talk to during a time that works best for you. **What problems is eClinicalWorks solving and how is that benefiting you?** Eclinicalworks allows my practice to utilize an update EMR system that communicates well with other offices when transferring care. Allows us to meet government requirements. ### 8. eClinicalWorks gets the job done, but better platforms out there **Rating:** 2.0/5.0 stars **Reviewed by:** Grant G. | Medical Student Section Delegate, House of Delegates Coordination Committee Member, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about eClinicalWorks?** I like that I have access to all of my clinical encounters in one place **What do you dislike about eClinicalWorks?** I don’t like that my clinical encounters are arranged by date and I have to search through all of them to find a specific encounter. Maybe there is a way to change that, but I have yet to find it **What problems is eClinicalWorks solving and how is that benefiting you?** I am able to access my patient reviews and comments easily ### 9. Very intuitive and easy EMR to use for a practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2018 **What do you like best about eClinicalWorks?** I loved how easy it was to schedule, submit refill requests and to share patient progress notes with everyone in the office and others with a few clicks of the mouse. **What do you dislike about eClinicalWorks?** The only thing I didn't like about eClinicalworks is that it did not have a integrated file retrieval system. They use an outside system, but It would be nice to be able to put the entire chart in a PDF without having to login to a separate service. **Recommendations to others considering eClinicalWorks:** Making sure that you have someone trained by eClinicalworks is a great way to help the office. We only had one person that went through training, and it was easy for them to teach the rest of the office on how to use the software. **What problems is eClinicalWorks solving and how is that benefiting you?** Resolving the issue of having chart and having a lot of paper all around the office that could get lost or misplaced. It is a centralized system that allows you to be able to access it from anywhere in the office, and if you sign up for their cloud service, then you can access it from anywhere by signing into the cloud. Very useful and convenient. ### 10. eClinicalWorks Full Review and Detail **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about eClinicalWorks?** What I like best about the eClinicalWorks application is that it is easy to use. The eClinicalWorks solution has a lot of functionality--some good and some bad. Because it has a lot of functionality, the eClinicalWorks software is able to provide many different and various options to the end-users and organizations that decide to implement the product in their own environment. **What do you dislike about eClinicalWorks?** What I dislike about the eClinicalWorks application is that the user interface screen looks very cluttered. The graphical user interface for the eClinicalWorks solution could use a better and nicer looking user interface. The eClinicalWorks software is too cluttered and the application appears to be very busy, which can cause a lot of distractions and may not be easy to use if you are not a familiar user. **Recommendations to others considering eClinicalWorks:** Although I am not sure on other organizations budgetary constraints, if your organization is able to afford the product and services, then it should be considered. I am not sure on the pricing, but it does seem to be expensive. eClinicalWorks might be able to bring value to your organization. **What problems is eClinicalWorks solving and how is that benefiting you?** The business problems that we are solving with the eClinicalWorks application is allowing to have a single platform for the needs of our physicians, clinical staff, nurses, and other health care professionals within our organization and hospital system. The eClinicalWorks solution provides a secure access to our patient health information for both our inpatients and outpatients. The benefits that we have realized is the versatility of the eClinicalWorks software. eClinicalWorks is comprehensive and contains a lot of tools that help support various areas, which may or may not be used within your organization. ### 11. eClinicalWorks complete EHR solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2018 **What do you like best about eClinicalWorks?** eClinicalWorks has a lot of features and options and they are always adding new things. **What do you dislike about eClinicalWorks?** There is nothing I dislike about this software. **Recommendations to others considering eClinicalWorks:** Ensure that you have your server setup properly per the eCW recommendations unless you use the cloud-based option. **What problems is eClinicalWorks solving and how is that benefiting you?** eCW has really helped us ensure continuity of care among various providers and specialties. They also helped us to achieve PCMH certification. ### 12. Amazing software **Rating:** 4.0/5.0 stars **Reviewed by:** Hiral P. | Nurse, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2018 **What do you like best about eClinicalWorks?** Being able to access patient portal anywhere virtually **What do you dislike about eClinicalWorks?** new updates all the time, being able to download each time **Recommendations to others considering eClinicalWorks:** It is a great software! Easy to learn in just few weeks. Settings can be easily changed based on your fit. **What problems is eClinicalWorks solving and how is that benefiting you?** Profit ### 13. ECW PM **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about eClinicalWorks?** The software layout is simple, maneuvering through menu and options is easy and intuitive once you've learned the basics **What do you dislike about eClinicalWorks?** The customer service is terrible and it's very difficult troubleshooting issues. **Recommendations to others considering eClinicalWorks:** Improve technical support capabilities and communication with clients for problem resolution issues. It is hard to get questions answered and issues taken care of. **What problems is eClinicalWorks solving and how is that benefiting you?** Practice management and patient engagement ### 14. eclinical works, NOT for Pediatrics **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about eClinicalWorks?** ability to use both at work and at home on home computer **What do you dislike about eClinicalWorks?** just about everything:not well designed for pediatrics **Recommendations to others considering eClinicalWorks:** use something else **What problems is eClinicalWorks solving and how is that benefiting you?** the need for an inexpensive electronic medical record ### 15. Ecw review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about eClinicalWorks?** ECW has many capabilities. There are many things I can do straight through the EHR that I was not able to do in previous systems. I like that their service team is responsive when our IT team have difficulties with the system. **What do you dislike about eClinicalWorks?** ECW requires many more clicks to complete a task than previous use EHRs. **What problems is eClinicalWorks solving and how is that benefiting you?** We can run many more reports with ECW. We can also make certain parts of the chart confidential without locking down the whole chart. ### 16. Terrible software for a much needed service **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2018 **What do you like best about eClinicalWorks?** One of the only things E-Clinical works does right is allowing internal “email” between staff efficiently and effectively. **What do you dislike about eClinicalWorks?** This software is entirely outdated, goes down frequently, and is extremely difficult to use swiftly in a medical practice. **What problems is eClinicalWorks solving and how is that benefiting you?** I used e-clinical works daily at my office. It allowed me to schedule patients, make nurse notes and update patient files. It is useful for keeping an electronic record of patients. ### 17. Flows like water **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2018 **What do you like best about eClinicalWorks?** Very simple user interface. Easy to learn. Easy to teach others. Easy to navigate between sections, which can be crucial depending on the patient/care scenario. **What do you dislike about eClinicalWorks?** At times, it can operate at a snail’s pace due to various users, updates, or strength of web connection. **What problems is eClinicalWorks solving and how is that benefiting you?** An ounce of prevention is better than a pound of cure. We help the economy by making sick people more well so they can prosper on their own with less help from others. I realized/reminded myself that an ounce of prevention is better than a pound of cure. ### 18. Eclinical works EMR **Rating:** 3.0/5.0 stars **Reviewed by:** Alexis S. | Clinical Office/Medical Assistant, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2018 **What do you like best about eClinicalWorks?** Mostly easy to use but can be complicated in some areas. **What do you dislike about eClinicalWorks?** Support is slow and not very friendly. Some areas are complicated to figure out. **What problems is eClinicalWorks solving and how is that benefiting you?** We use ECW as our EMR for patient records. ### 19. Good EMR but too many buttons and implementation challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about eClinicalWorks?** A lot of good and latest features in EMR and front office part of the system, basic billing is good too **What do you dislike about eClinicalWorks?** enterprise billing and reporting is not very sophisticated, user interface looks very busy and inconsistent **Recommendations to others considering eClinicalWorks:** make your training more hands on and try to understand the logic; it is a very easy system **What problems is eClinicalWorks solving and how is that benefiting you?** Making healthcare records all electronic and 100% paperless; benefits- records are all made electronic and a lot of paper has been eliminated; billing is done on a regular basis easily; more coordination among staff members. electronic claim filing has made a lot of workflow easier for billers ### 20. Excellent software for low budget EMR needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2017 **What do you like best about eClinicalWorks?** This software met the needs of our practice while staying within the limitations of our budget. **What do you dislike about eClinicalWorks?** The user interface did not allow enough customization. **Recommendations to others considering eClinicalWorks:** eCW is similar in appearance and functionality of other EMR systems. If you have worked in other softwares, you will find this somewhat familiar and easy to use. While it does not offer the full capabilities of a powerhouse such as EPIC or Cerner, it is great for the small community medicine providers who I completed the implementation for during my time as their manager. **What problems is eClinicalWorks solving and how is that benefiting you?** We use eCW for physician and resource scheduling, record keeping, and billing. It has been a great way to keep all of this information in one electronic location which has improved our previously paper processes for record keeping. ### 21. Great and efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2018 **What do you like best about eClinicalWorks?** My company used to use aprima as their primary system and then switched to eclinical works and it was one of the best choices made. It is easy, user friendly, and had very little bugs **What do you dislike about eClinicalWorks?** Sometimes the system crashes. And we have to resort to paper charts **Recommendations to others considering eClinicalWorks:** Yes **What problems is eClinicalWorks solving and how is that benefiting you?** That it is very quick and up to date so it allows the staff to be more efficient ### 22. Overall good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2018 **What do you like best about eClinicalWorks?** I would say that e clinical works has a very intuitive platform. I was able to learn on the job within two days and feel comfortable with bare bones. It’s easy to track who does what for continuity of care and for future training, correcting mistakes, etc. **What do you dislike about eClinicalWorks?** It drives me crazy that when I am editing a document if another person elsewhere opens the document and types it erases whatever I’ve done. Also that I can’t open hub if it’s already open. Small things that severely inconvenience and take time out of my busy day. **What problems is eClinicalWorks solving and how is that benefiting you?** None ### 23. Not pretty, but less terrible than other EMRS **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2018 **What do you like best about eClinicalWorks?** It is somewhat easy to get up and running. it is not difficult to navigate. **What do you dislike about eClinicalWorks?** User interface is a little cluttered and final products (notes) are also cluttered. It's not easy to navigate and look at content without opening notes. I don't like the message center/labs notification center ('jelly beans') either **What problems is eClinicalWorks solving and how is that benefiting you?** WRiting patient notes. Reading patient notes. Generating letters ### 24. ECW is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2018 **What do you like best about eClinicalWorks?** It is a very user friendly system. Easy to learn and lots of great features. **What do you dislike about eClinicalWorks?** It can be agonizingly slow. I have noticed this to be a common issue, having worked for two different companies that use ECW. **What problems is eClinicalWorks solving and how is that benefiting you?** A lot of the features in the newest update have been fantastic. Love being able to select multi copay and enter all that information. ### 25. eCW **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about eClinicalWorks?** I think the product is very user friendly. **What do you dislike about eClinicalWorks?** I dislike the time that it takes for tickets to be closed. **What problems is eClinicalWorks solving and how is that benefiting you?** Our electronic medical record is much more sophisticated than others in our area. Patients really appreciate receiving a detailed summary at the end of their visit and like that all of their information can be accessed by any staff member by looking in their chart. ### 26. Feature packed one step solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2018 **What do you like best about eClinicalWorks?** Comprehensive solution to electronic medical records management, patient communication, refills etc. **What do you dislike about eClinicalWorks?** Doesn’t integrate with other software we use like sycle and GSI suite **Recommendations to others considering eClinicalWorks:** Easy to use, feature packed. One step solution **What problems is eClinicalWorks solving and how is that benefiting you?** Single platform for CRM, electronic medical records and patient portal ### 27. Clinical ease **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about eClinicalWorks?** I love the ability to custom make templates and merge different ones! **What do you dislike about eClinicalWorks?** That the. Front page calendar doesn't connect to my clinic encounter page **What problems is eClinicalWorks solving and how is that benefiting you?** The ease of usability and templates use especially with well child checks and milestones. ### 28. Ecw **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2018 **What do you like best about eClinicalWorks?** The interface is nice usually quick response with support. **What do you dislike about eClinicalWorks?** Lots of errors seems like when support fixes something the fix creates more problems. But it still seems to be better then the last EHR we had. Seems to be slow lots of times **Recommendations to others considering eClinicalWorks:** Over all it’s a good emr there’s no perfect one So it’s definitely worth trying. **What problems is eClinicalWorks solving and how is that benefiting you?** The quickness of escript helps patients get their meds faster which helps business turn around quicker. ### 29. Super System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2017 **What do you like best about eClinicalWorks?** The many features it offers/includes. The chart format is easy to customize and build. Nice looking interface and it's pretty easy to navigate through. **What do you dislike about eClinicalWorks?** Payment posting seems like it could be stream lined a bit better, but not difficult. **What problems is eClinicalWorks solving and how is that benefiting you?** Very easy to learn and navigate through the system. Has a lot of features that are valuable to a practice and it's staff to use like messages and internal fax. ### 30. Ecw **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2018 **What do you like best about eClinicalWorks?** How easy it is to use. Very simple user interface **What do you dislike about eClinicalWorks?** Several glitches throughout the day, which could be our internet **What problems is eClinicalWorks solving and how is that benefiting you?** Billing and claims management throughout our state ### 31. Good but could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Khushbu A. | Dentist, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2017 **What do you like best about eClinicalWorks?** I like that the medications and medical history are easy to view, and that the system allows us to bill and post diagnosis codes in the same window. **What do you dislike about eClinicalWorks?** There are a lot of different windows for viewing the medications so if the patient has a long list of medications, you do have to click through quite a few. **What problems is eClinicalWorks solving and how is that benefiting you?** ECW integrates dental and medical charts fairly well and allows us great access to information we otherwise would have to request from the medical doctors. ### 32. Perfection at its finest **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2017 **What do you like best about eClinicalWorks?** ECW has been such a great EMR. I find that it is very user friendly! So many other systems require so many clicks. Once in a patients charts it is so easy to add on orders, ROS, and demos to a patient chart! **What do you dislike about eClinicalWorks?** Nothing to dislike! ECW has been one of the best systems I have used. **What problems is eClinicalWorks solving and how is that benefiting you?** Very hard to misplace info in the incorrect chart ### 33. Clinical software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2017 **What do you like best about eClinicalWorks?** The ease of training all employees on areas of the system from creating medical documentation and making changes. The ease of using the electronic prescription area to send electronically to printing out. The ease of scanning hard copy medical documents into category sections. **What do you dislike about eClinicalWorks?** I have not encountered any issues with the software. Software representative is always available to answer questions or areas of concern. **Recommendations to others considering eClinicalWorks:** Training and the ease of your representative finding you the solutions needed. **What problems is eClinicalWorks solving and how is that benefiting you?** Back office, medical documentation, prescriptions, lab, X-ray etc ### 34. User friendly software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2017 **What do you like best about eClinicalWorks?** I've used MANY EHR programs and this one is far and away the front-runner. It's so user friendly and easy to navigate. **What do you dislike about eClinicalWorks?** It's a bit old school computer program looking, but other than that, I have no complaints **What problems is eClinicalWorks solving and how is that benefiting you?** This solves all issues. I've worked places where scheduling and records were in different programs and this has both. Seamless patient care is easy with ECW. ### 35. Eclinical works for MFM practice **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2017 **What do you like best about eClinicalWorks?** Eclinical works well for standard patient scheduling. I like how you can color coordinate things, and schedule patients far in advance. **What do you dislike about eClinicalWorks?** Not easy to navigate, confusing to many people to read. Freezes a lot and has connectivity issues. **Recommendations to others considering eClinicalWorks:** Be prepared to learn slowly! **What problems is eClinicalWorks solving and how is that benefiting you?** We schedule patients in a timely matter for a MFM practice. ### 36. ECW experience **Rating:** 3.0/5.0 stars **Reviewed by:** Joyce M. | Medical Records Associate, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2017 **What do you like best about eClinicalWorks?** You have all clinical data at your fingertips **What do you dislike about eClinicalWorks?** The system went down many times. Not sure whether it was a server issue or database issue. **Recommendations to others considering eClinicalWorks:** Be sure you buy everything required to make system you need **What problems is eClinicalWorks solving and how is that benefiting you?** Compliance with electronic record guideline ### 37. So many boxes **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2017 **What do you like best about eClinicalWorks?** Organization of documents, using timestamped actions. **What do you dislike about eClinicalWorks?** No message threads are able to remain in the chart like an email and can only send a telephone encounter to one person at a time. Also did not like that you couldn't view a document and at the same time move through a chart. A document open from a chart essentially disables you from doing anything in the chart. I also did not like how many ECWs I needed to have open if I planned on working on more than one patient chart at a time, as there is no tab between patients it was necessary to open a ton of the software. **Recommendations to others considering eClinicalWorks:** None **What problems is eClinicalWorks solving and how is that benefiting you?** Medicare reporting. ### 38. It is a great way to organize patient data and communicate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about eClinicalWorks?** Telephone encounters And Jelly beans help communication **What do you dislike about eClinicalWorks?** You can’t reassign open referrals in bulk. **What problems is eClinicalWorks solving and how is that benefiting you?** Organization and communication have improved. ### 39. Review of EClinicalWorks **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about eClinicalWorks?** Easy to use Good medication reconciliation interface **What do you dislike about eClinicalWorks?** Not intuitive Clinic notes arent professional **Recommendations to others considering eClinicalWorks:** n/a **What problems is eClinicalWorks solving and how is that benefiting you?** Connectivity to labs and pharmacies ### 40. ECW is ok **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2018 **What do you like best about eClinicalWorks?** The eprescribing function works well **What do you dislike about eClinicalWorks?** I don’t like that you can’t have multiple windows open at the same time. **What problems is eClinicalWorks solving and how is that benefiting you?** I can look at medical records from home. ### 41. eclinical the best **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about eClinicalWorks?** The patient services are great. the easeness to make appointments is so much better now **What do you dislike about eClinicalWorks?** At this moment the only thing i dislike a little is the trouble shotting options **What problems is eClinicalWorks solving and how is that benefiting you?** appointment availability is more accurate ### 42. Good system just needs some tweaks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2017 **What do you like best about eClinicalWorks?** The fact that you don't need a bunch of programs for one function **What do you dislike about eClinicalWorks?** You can't open multiple windows for the same pt **What problems is eClinicalWorks solving and how is that benefiting you?** Ecw converted our office from the hassle of Paper charts to the convenience of Electronic ### 43. ECW review **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret H. | OFFICE MANAGER, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2017 **What do you like best about eClinicalWorks?** eclinicalworks is a great EMR system for any medical practice. It is very versitale to make it fit the way you want to use it. **What do you dislike about eClinicalWorks?** it was rather difficult to learn at first but it was our first time using an EMR; would not be an issue now. **What problems is eClinicalWorks solving and how is that benefiting you?** has enable practice to capture our charges much better and increased our billing time tremendously. ### 44. Don’t like it **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about eClinicalWorks?** That I’m able to input information manually **What do you dislike about eClinicalWorks?** Looks old school. Not as smooth as others **Recommendations to others considering eClinicalWorks:** Have patience. **What problems is eClinicalWorks solving and how is that benefiting you?** None ### 45. A great way to store medical records **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about eClinicalWorks?** It's integration with lab interface, stores all images and documents **What do you dislike about eClinicalWorks?** System can be a little slow when loading documents **What problems is eClinicalWorks solving and how is that benefiting you?** Streamline all patient related information ### 46. A forward thinking company, with the typical flaws **Rating:** 4.0/5.0 stars **Reviewed by:** David M. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2016 **What do you like best about eClinicalWorks?** eCW basically pioneered the idea of a cloud based EMR. While the initial play wasn't great, they have matured into a strong platform with a lot of additional offerings. For most clinics, the ability to offload a HUGE part of compliance, uptime etc is quite helpful, and for distributed offices it could help reduce network complexity as users would go direct to the cloud instead of through VPN links. **What do you dislike about eClinicalWorks?** Support needs work. I deal with a lot of "off-shore" support so there is a bit of a language/accent barrier at times. The bigger problem is it seems like you have a very inconsistent support experience - some support reps are quite good, but the "general" help desk tends to be lacking in skills. They really need to make a T1/T2 support system, where if you can prove you are knowledgeable about the product you can call direct into T2. I often feel like I'm telling the tech how the system works, which is frustrating. **Recommendations to others considering eClinicalWorks:** A few recommendations 1. Each October there is a national users conference they have (various locations). To get the best feel for the product (if you can) you should attend this and go to sessions to understand the product. You also have the most access to employees who are experts in the various products and should be able to answer your questions the best. 2. Understand that any type of conversion you do is going to be rough. We tried to convert everything over and that was a mistake. I'd recommend doing the minimal conversion (demographic information) and then carry over any relevant chart information after you're live. You'll end up running two systems for a bit, but it'll decrease your headache. 3. Make any expectations clear and on paper from the start. That'll save stress later on. 4. Go cloud - it eases the management of the EMR in general and greatly simplifies connectivity. **What problems is eClinicalWorks solving and how is that benefiting you?** We replaced an EMR that was very reactive, slow, and prone to break differently on every machine, and consistently on every update. We weren't going to be able to make meaningful use for 2012. Unfortunately we waited longer that we should have to switch, or we could have probably done attestation in 2011. Regardless we now pay less that we did with our prior EMR, have substantially more features, and I have found that while we don't always get the "new" features as fast as they are discussed, we tend to have a very consistent experience with the product once it's out. The QA process is getting better, so when a product is out it's less likely to come "half baked", and more consistent in working as advertised. ### 47. eCW Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2017 **What do you like best about eClinicalWorks?** Many useful functions, relatively user friendly. **What do you dislike about eClinicalWorks?** Very, very slow program. Takes many clicks to get to where you need to go. **Recommendations to others considering eClinicalWorks:** Mostly yes. **What problems is eClinicalWorks solving and how is that benefiting you?** Constantly have speed and connectivity problems. ### 48. eCW Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2017 **What do you like best about eClinicalWorks?** The various schedule display types available. **What do you dislike about eClinicalWorks?** Editing of visit summarys for printing. **What problems is eClinicalWorks solving and how is that benefiting you?** Fulfilling the need for electronic medical health records. ### 49. A full-featured outpatient EMR for a good price **Rating:** 3.5/5.0 stars **Reviewed by:** Gary L. | Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2016 **What do you like best about eClinicalWorks?** eCW is very flexible. It is possible to add templates and other structured data to the EMR, which enables users to tailor the product to meet their needs. **What do you dislike about eClinicalWorks?** Oftentimes it can take many clicks to get things done. However, this is a common issue with EMRs. In addition, eCW can be rather guarded about sharing information on how their database is structured. **Recommendations to others considering eClinicalWorks:** eCW is a widely used outpatient EMR that can meet the needs of health centers and other outpatient facilities. It's relatively affordable, flexible, and you are likely to be able to find employees who have experience with the product. **What problems is eClinicalWorks solving and how is that benefiting you?** I pull data from eCW for reporting and quality improvement purposes. eCW has enabled us to pull and analyze a wide variety of clinical, operational, and financial data. ### 50. Great EMR for Outpatient Clinics **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2016 **What do you like best about eClinicalWorks?** ECW has many features that allow your clinic to do just about anything. Easily integrates with Dragon for dictation. Tons of features. Easy for billing purposes. Nice interface that is clean and tidy. **What do you dislike about eClinicalWorks?** Can be slow at times and require to many clicks to get from one section to the next. Too many features that it takes a while to learn the vast amount. **Recommendations to others considering eClinicalWorks:** Consider speed of use. Make sure you have good customer support. **What problems is eClinicalWorks solving and how is that benefiting you?** Able to easily handle the number of patients in clinic required to see and makes me more efficient with templates. ## eClinicalWorks Discussions - [What is eClinicalWorks used for?](https://www.g2.com/discussions/what-is-eclinicalworks-used-for) - [ECW latest update](https://www.g2.com/discussions/ecw-latest-update) - 1 upvote - [office administrator](https://www.g2.com/discussions/32297-office-administrator) - 1 upvote - [View eClinicalWorks pricing details and edition comparison](https://www.g2.com/products/eclinicalworks/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A28%3A50+-0500&secure%5Bsession_id%5D=2f49de09-c01f-442f-a249-f3f9c78918c6&secure%5Btoken%5D=e2709aaf72fc3013bef39749b2278b406df871b9d1ea4357788a2d952307c4e8&format=llm_user) ## eClinicalWorks Integrations - [Artera](https://www.g2.com/products/artera/reviews) - [Azara DRVS](https://www.g2.com/products/azara-drvs/reviews) - [Navina](https://www.g2.com/products/navina/reviews) - [Unite Us](https://www.g2.com/products/unite-us/reviews) ## eClinicalWorks Features **Data Management** - Knowledge Share - Population Health Management - Data aggregator - Population Health Management - Predictive Patient Analysis - Population Health Management **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Care Management** - Patient Engagement - Population Health Management - Disease Risk Management - Population Health Management - Health Care Planning - Population Health Management **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - EHR** - Autonomous Task Execution **Agentic AI - Population Health Management** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging ## Top eClinicalWorks Alternatives - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) - 3.5/5.0 (224 reviews)