Anika B.
AB
Anika B.
Director of Operations
Small-Business (50 or fewer emp.)
"A simple social media planner"
3.5/5
What do you like best about Eclincher?

One of the best parts of eclincher is their support! The platform doesn't have a ton of bells and whistles but they are always quick to help with any issues. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

There's currently no Threads integration, which is probably more of a Threads issue that EC. Review collected by and hosted on G2.com.

Harmony W.
HW
Harmony W.
Small-Business (50 or fewer emp.)
"Best for what we needed"
4/5
What do you like best about Eclincher?

Out of all the platforms we looked at, Eclincher had the best and most accurate stats for what we needed to track. It also allows us to monitor all comments and track sentiment. The company also has almost immediate, personal customer support available. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

Eclincher has some minor technical glitches, but they generally don't impact our efficiency. Review collected by and hosted on G2.com.

Alyssa P.
AP
Alyssa P.
Small-Business (50 or fewer emp.)
"Posting made easy"
4.5/5
What do you like best about Eclincher?

I love eclincher, it makes posting to multiple channels for all seven of our divisions very easy. I like that Canva is built in along with all of the different formats. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

I wish we could share to the groups and boost ads through eclincher. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Perfect for Multiple Social Media Accounts"
4.5/5
What do you like best about Eclincher?

The easy to use design and features when scheduling for multiple accounts. I am very complimentarty of the customer service I receive anytime I have any issues or questions about my account or technical issues I may be experiencing. I use eclincher on a daily basis on my laptop and I have it installed on my phone for emergencies. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

I generally like most of it but my issues with eclincher are inregards to formatting posts. Review collected by and hosted on G2.com.

Emma S.
ES
Emma S.
Small-Business (50 or fewer emp.)
"Director of Social and Digital"
4.5/5
What do you like best about Eclincher?

Scheduling of posts is a breeze. Being able to review employees' work. Canva plug in Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

Previews often don't download for PDF view. Would like to see TikTok and YouTube more integrated. Review collected by and hosted on G2.com.

MV
misty v.
Marketing manager
Small-Business (50 or fewer emp.)
"Eclincher makes it easy"
4.5/5
What do you like best about Eclincher?

They make it easy to post quickly to multiple sites Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

So far nothing I can think of, everythign i have tried to do I've been able to do. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Easy Tool"
4/5
What do you like best about Eclincher?

It's super easy to use as a publishing tool. Really straightforward and great customer support. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

For complex social media teams with multiple players, layered strategies, a set of needs beyond publishing, e-Clincher might not be the best choice. It's much better suited for small companies or independent brands. Review collected by and hosted on G2.com.

Molly M.
MM
Molly M.
Small-Business (50 or fewer emp.)
"Longtime User"
4/5
What do you like best about Eclincher?

I like that eClincher is no frills and super easy to understand and use. It has a plethora of options for insights and it's really simple to plan social media posts Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

Their emojis are not updated and the images can often post blurry even though they are uploaded in high quality. Review collected by and hosted on G2.com.

Steve D.
SD
Steve D.
Police Officer (Part time)
Government Administration
Small-Business (50 or fewer emp.)
"eClincher is dishonest"
0.5/5
What do you like best about Eclincher?

I have utilized eClincher for several years. I use it to schedule personal posts and for business. I further utilize the application to post life saving severe weather information in the Joplin, Missouri / Bentonville, Arkansas Markets. The application is very user friendly.

- Steve Douglas

@DopplerDouglas Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

In the early years (2014 or 2015), as eClincher was getting off the ground, they offered a "marketing deal" of $10 per month "for life" if you committed right then. I took them up on this offer. About two years ago, approximately 2020, they emailed saying they were going to discontinue this discount as their rate structure had changed. I objected, as did other users. They relented. Beginning this month, January 2023, they did away with the "legacy rates" and offered a $10 per month discount to legacy users but forced us to accept their rate increase to $55 per month for the basic plan. Over the years, I referred many people to eClincher - even pushing some friends from Hootsuite. The move to go back on their word caused me to jump ship. To me, this is a matter of principle. Any organization that fails to stand by its word and fails to honor its loyal long-time customers does not deserve my business. They can not be trusted to tell you the truth, so look elsewhere for social media marketing management. There are better programs out there and from companies that will not mislead you. - Steve Douglas @DopplerDouglas Review collected by and hosted on G2.com.

Response from Gilad Salamander of Eclincher

Thank you for your feedback, Steve.

You are correct about the "lifetime deal" we offered back in 2014. I am glad you were able to benefit the heavily discounted rate for so many years. Our terms of service and conditions included the definition of lifetime. Specifically, if the product itself is no longer supported, eclincher has the right to stop supporting that service - an email communication was sent back in 2020 to notify all affected users. Due to significant code base and infrastructure changes it was no longer an option for us to support it. We apologize again for the inconvenience.

The eclincher Team.

HR
Haley R.
Mid-Market (51-1000 emp.)
"Eclincher - Easy to use and great customer service"
4/5
What do you like best about Eclincher?

I like that the customer support team is willing to get on a call with you and talk through your issues! They are so supportive and timely. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

I don't like that you can't report out on individual posts. The reporting capabilities could use some work. Review collected by and hosted on G2.com.