Laura P.
LP
Laura P.
Founder & Creative Director
Small-Business (50 or fewer emp.)
"Great Bang for your Buck!"
4.5/5
What do you like best about Eclincher?

Direct API connection with social platforms - no more abnormalities in reporting or profiles randomly disconnecting

There is even an option to internally 'tag' posts (which was something I thought was only available with Sprout)

Also like Sprout, I liked that EC has an Instagram preview tool. This is helpful for a client where aesthetics are important. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

We had some issues with changing the main owner/admin of the platform. It took a few weeks to straighten out and multiple phone calls, but in the end the issue was solved!

The name also cracks my team and I up. It is a strange name for a social media management platform. Review collected by and hosted on G2.com.

Alexandra H.
AH
Alexandra H.
Content Editor
Small-Business (50 or fewer emp.)
"Customer Support Team is Top Notch"
5/5
What do you like best about Eclincher?

eclincher's customer support team is top -notch! Whenever i've had an issue or a question, they've been quick to respond (typically less than 1min) and incredibly helpful in resolving any issues . i use eclincher to create content,schedules and publish it to all our social accounts. They have a free trial if you like to test it. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

not really! easy interface and very reponsive. Review collected by and hosted on G2.com.

George B.
GB
George B.
Founder
Small-Business (50 or fewer emp.)
"Innovative and has the best customer service"
5/5
What do you like best about Eclincher?

The analytics reports have helped me gain valuable insights into my social media strategy. being able to track engagement,being able to track engagement,monitor growth, and identify trends has been instrumental in refinng my approach and achieving better results (brand awareness and more engagement). we use it to publish posts and respond to people using thier inbox . Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

nothing really, they are responsive and they have a great product Review collected by and hosted on G2.com.

JP
Jamie P.
Small-Business (50 or fewer emp.)
"Best for Management of Multiple Brands and Accounts"
5/5
What do you like best about Eclincher?

Management of multiple brands and accounts! As an agency, we manage over 20 brands across 75 social media networks and eclincher helps make it easy to schedule, view planned out content as well as manage mentions, messages, etc. Additionally, anytime I have a question, customer service is super helpful and responds immediatley. In fact, they have the best customer service for an software that we use! Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

It's not necessarily eclincher, but just the API limitations with social networks when they change. You have to renew tokens, remove/re-add accounts and are limited to still doing certain things in the actual social app (i.e. posting reels to Instagram). Review collected by and hosted on G2.com.

MB
Michael B.
Marketing Director
Small-Business (50 or fewer emp.)
"Great Social Media Platform"
5/5
What do you like best about Eclincher?

We chose the solution mainly because it allows us to auto-post from our RSS feed from our site https://softwareoasis.com/ The other key feature that sold us was the support which is beyond top-notch. They are really there for you every step of the way. And when they say 24/7, they mean it. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

Overall the solution works as advertised. We are in the SaaS software space and use the solution to get the word out about current trends. We have been using the solution now for a couple of months and I can not think of anything I do not like other than the fact that they do not have an integration for reddit or tumblr but neither was a deal breaker for us. Review collected by and hosted on G2.com.

JC
Joanna C.
Small-Business (50 or fewer emp.)
"It has everything you need!"
5/5
What do you like best about Eclincher?

We love how EClincher covers all of our needs in a social media scheduler. From bulk uploading to engagement, we can do everything we need right in the application. The customer support is phenomenal. Their team never hesitates to jump on a Google Meet call to assist with any issues we might have and find a solution. We have been using EClincher for over 5 years and have yet to find a reason to use anything else. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

Sometimes it can be a little slow to respond, but they seem to continue to work towards improving that. We love the bulk upload option, but it can be temperamental at times however it usually just takes a few tweaks to our date to get it to work. Review collected by and hosted on G2.com.

Sonja R.
SR
Sonja R.
Manager Marketing
Mid-Market (51-1000 emp.)
"Content Management As Easy As 1,2,3"
4/5
What do you like best about Eclincher?

Managing our digital marketing and social media content with the use of eclincher couldn't be easier - multiple platforms, cross sharing, ability to customise per channel, drafts, future schedule and a clear historical calendar that's easy to review.

We have been long time users, it's a platform I couldn't imagine managing our daily workload without. The customer service team are always friendly and prompt. Suggestions are always considered for ways to develop and improve.

Easy to set-up, manage profiles and users. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

I have very little I don't like about the platform - the shortfalls (not being able to schedule stories for example) I believe is more related to the third party platforms rather than eClincher itself. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Eclincher Review"
4.5/5
What do you like best about Eclincher?

I like how seamless it is to post across multiple social media platforms, as well as integrating different accounts. For example, my company has two different Facebook pages for our two separate divisions. Sometimes I want to post content to both pages, and other times I want to post to only one page, and eclincher allows me to pick and choose which pages I want to post to. I also like how I can schedule the same post to be reoccurring and post multiple times over the course of a few weeks. Since I started using eclincher I have really grown to love it. I love how I can customize the same post depending on where on posting it to (ie, Instagram, Facebook, etc.). This comes in really handy when I'm tagging people accross mulitple platforms and their handles are different. Or when I want to make a slightly longer post on other channels, but need to keep it shorter for X (aka Twitter). Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

I dislike that I have to renew each account once a month. That gets easily frustrating and can slow posts down if I don't catch the renewal before a post is scheduled to go out. I do understand this is standard practices for all third party apps, but I wish there was a better way. Review collected by and hosted on G2.com.

Danielle W.
DW
Danielle W.
CEO
Small-Business (50 or fewer emp.)
"BEST Social Management Tool for Agencies!"
5/5
What do you like best about Eclincher?

eclincher is hands down the best tool (and we've used and tested them all) ever for any social media marketing agency! We've used every tool out there, and while there are bits and pieces of other tools that were great.. we needed an all-in-one solution and clincher delivered in spades, all at a price point that's to die for. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

The only improvement we could even recommend would be a "prettier" user interface which, as an agency is at the bottom of the important list (with functionality being at the top). Review collected by and hosted on G2.com.

Naor   Y.
NY
Naor Y.
Owner of Yanko desigin
Small-Business (50 or fewer emp.)
"using eclincher my business activities run smoothly."
5/5
What do you like best about Eclincher?

One amazing aspect is their exceptional 24x7 customer support, which I think is second to none. Review collected by and hosted on G2.com.

What do you dislike about Eclincher?

I have no complaints, it is always possible to improve the user experience of the system Review collected by and hosted on G2.com.