What do you like best?
I like the user interface the best, as it's clear and simple to use. Adding channels and managing posts is all at a glance, and I've never had an issue navigating anywhere, whereas I have with other platforms who over complicate it, or hide sections with too many icons. Eclincher have created this to be used by busy professionals who just want to get the job done as quickly as possible, and they have succeeded at this.
What do you dislike?
Occasionally I'd have difficulty with the link shortening, which would create a heading instead of a link, which would be clickable on some channels but not others, so I'd have to delete this and re try which would then give me either the shortened link I needed for all channels, or the entire link. I contacted them through their easy to use chat which is available straight from the dashboard, and they are looking in to it for me when I provide them with a few screenshots demonstrating this. Also, if they could add reddit and tumblr it would help me post quicker, but the selection they have already still exceeds other social media tools.
Recommendations to others considering the product
If you're looking for a top social media manager, which isn't necessarily the cheapest, but covers virtually all of the social channels, you can't go wrong with eclincher. I like their support that's quick and easy via the chat, and they always get back to you promptly, also the dashboard is quick and easy to use, which compared to others which are cluttered or over complicated, this is great. Finally, when I post with eclincher I do so with confidence that the posts will arrive, unlike some managers which I've had to go to either insta or twitter and re do it all myself, which defeats the object. This is the best I've tried, and after this review I'll be joining on a monthly plan.
What business problems are you solving with the product? What benefits have you realized?
I'm solving making regular posts to all my channels, and scheduling them. Also, managing how they perform and using the tools built in to quickly create more posts. This is for me a quick way to blast out posts and schedule more primarily, but the fact it links to so many social channels, not just the main few is the biggest benefit to me.