--- title: Eclincher Reviews meta_title: 'Eclincher Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 442 reviews by the users' company size, role or industry to find out how Eclincher works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 442 scale: '5' date_modified: '2026-07-17' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Eclincher Reviews **Vendor:** Eclincher **Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Average Rating:** 4.6/5.0 **Total Reviews:** 442 ## About Eclincher Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a unified social inbox, an AI auto-reply agent, web and social monitoring, smart queue auto-publishing, topic-suggested content, advanced live analytics with drag-and-drop customization, post approval, and team collaboration. Ranked #1 for ROI in social media management, eclincher integrates with Facebook, Instagram, X, LinkedIn, Google Business, YouTube, TikTok, Threads, Pinterest, Reddit, and more, boosting local SEO rankings and performance tracking. Eclincher is the ideal solution for managing multiple accounts, tracking performance, and optimizing digital presence. Key Features: - Publishing and Scheduling: Effortlessly plan, schedule, and automate publishing posts with AI agent, visual content calendar and customizable automation queues to streamline workflows. - Unified Social Inbox: Centralize and manage all messages, comments, reviews, and mentions in one place, ensuring no customer interaction is overlooked. Save time with AI Auto Reply agent to do the work for you. - Social Listening: Monitor brand mentions, keywords, hashtags, and industry trends to gain valuable insights and stay ahead of the competition. - Brand Monitoring: Track your brand’s reputation and online presence to understand customer perceptions and address feedback effectively. - Analytics and Reporting: Leverage in-depth analytics and create detailed, customizable reports to measure performance and refine your strategy. - Local Listings Management: Ensure accurate and consistent business information across directories to boost local SEO rankings and online trust. - Local SEO: Enhance your local visibility by optimizing keywords, business profiles, and content to reach your target audience effectively. Eclincher is designed for businesses of all sizes, making it easy to connect with audiences and thrive in the ever-evolving digital landscape. ## Eclincher Pros & Cons **What users dislike:** - Users feel the **cost of Eclincher is high** compared to other programs offering similar features at lower prices. (1 reviews) - Users feel that Eclincher's pricing is **expensive** compared to other similar tools available at lower costs. (1 reviews) - Users find Eclincher's pricing to be **excessively high** compared to similar programs with lower costs. (1 reviews) ## Eclincher Reviews ### 1. Decent budget-friendly software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Eclincher?** I like that eclincher offers options to have approvers, tags for posts (so you can see campaign posts together), and contributors do not have to reject posts to change content. It was easy to set up and get started **What do you dislike about Eclincher?** If approvers or contributors comment on posts, there is nothing to alert you and they are not easily seen. You have to go to each post and check for comments. The reputation section is set up a little oddly, but once you figure it out it is a nice feature. **What problems is Eclincher solving and how is that benefiting you?** eclincher helped us have one social media manager but still allowed us to have multiple people review the posts before they go out. It means staff outside of marketing do not have to write the posts. ### 2. Very helpful support, buggy at times. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Eclincher?** I like the chat support feature the best. They are quickly responsive and work hard to help me through whatever the issue is. I have only used a couple of other scheduling platforms and this one is economical for how we use it as an agency. **What do you dislike about Eclincher?** There are some bugs that arise and cause issues, but they communicate them. I use a specific work flow so I take the least amount of time as possible, but I only learned to do so after using the platform for several months. **What problems is Eclincher solving and how is that benefiting you?** We're able to manage many client accounts on multiple platforms through one login company-wide. This is helpful so everyone can see everything that is going out. ### 3. Better than the rest in features and support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2022 **What do you like best about Eclincher?** -Massive collection of compatible social media platforms - Huge feature set that is missing from the competition. ex: tagging locations on all platforms, selecting cover for videos, easily tagging accounts on all platforms... just for example - Unified inbox supporting not only social platforms but reviews, q&a's and more from GMB + FB - Support 24/7 **What do you dislike about Eclincher?** The mobile website doesn't support cropping images. The mobile app is missing features from the main website. **What problems is Eclincher solving and how is that benefiting you?** Scheduling for my social media agency with multiple clients on a variety of platforms with my team. It is making it easier to organize team members, and get more done. ### 4. Great Social Media Scheduler **Rating:** 5.0/5.0 stars **Reviewed by:** William W. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Eclincher?** The ease of use was the first thing I noticed.Having done trials of their competitors I realized this platform was by fay more superior. **What do you dislike about Eclincher?** I didn't understand on how to group clients but their social media profiles. Eventually, I figured it out. **What problems is Eclincher solving and how is that benefiting you?** The one issue about how to group a client with their profiles was handled pretty quickly by support. ### 5. Easy to Use Software **Rating:** 4.5/5.0 stars **Reviewed by:** Monique B. | Director of Marketing & Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Eclincher?** I love scheduling my posts to repeat well into the future. This app allows me to do so but also allows me to open, and change wording and imagery on those future posts as well. All in all easy to use, love all messages in one location. **What do you dislike about Eclincher?** Don't love the price, think it could be a bit lower for 20 social accounts. Don't love that i have to keep renewing my tokens so frequently. **What problems is Eclincher solving and how is that benefiting you?** I don't have to log into each of my accounts separately, this saves quite a bit of time to have everything there. ### 6. Amazing tool to help with social media marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Eclincher?** The best thing about eclincher is that you can schedule a post for a later date so you don't have to log on every day to market your business. I like how you can use links in your posts as well thanks to eclincher. **What do you dislike about Eclincher?** One thing that I don't like about eclincher is that it has trouble loading and posting long videos. Sometimes I have to go on to the actual social media platform and post the video from there because eclincher won't load the video for me to post. **What problems is Eclincher solving and how is that benefiting you?** Eclincher is helping me post more to social media to market my business cause I can schedule posts with them and don't have to log in every day and post because sometimes I forget. ### 7. Very Happy with EClincher **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen T. | Owner **Reviewed Date:** August 25, 2022 **What do you like best about Eclincher?** It's easy to use, integrates with the platforms I need, and allows me to post/schedule for multiple clients at a time. We did a lot of research before choosing eclincher, and I feel we made the right choice. **What do you dislike about Eclincher?** I feel that it's costly, but I don't recall how it compares to the competition. I also don't like how often you have to revalidate your tokens, but that may be beyond their control. **What problems is Eclincher solving and how is that benefiting you?** scheduling posts for a variety of clients on a variety of platforms. ### 8. EC Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Eclincher?** The best thing about EC is its customer service. I have had numerous occasions where I have gone with issues or questions around things I have spotted and they have always got back to me with answers. In one case I have been escalated to senior members to talk over my issues on a call. This level of service has allowed me to really make full use of their services. Also, this aside, there is extreme value in what is offered. I have tried numerous other platforms when starting up my agency and nothing came close to EC in regards to features and value. Best feature for me: the central inbox that pulls through all platforms to one space. **What do you dislike about Eclincher?** I don't have anything really with this. The reason being every time I have had an issue I have been able to resolve this through the 24/7 customer service. The competitor analysis report does not pull through my client's data if we have like count hidden. This isn't really necessary for my own account as the data can be got from elsewhere. I would also like to see a night mode theme on the PDF report outputs if possible. **What problems is Eclincher solving and how is that benefiting you?** Central inbox for all my platforms per client really allows us to take community management to the next level. This has saved so much time for my team as well. The reporting is quick and easy, gives me everything I need and again this is a huge time saving which allows me to spend more time reviewing the data and formulating strategies. ### 9. Powerful, comprehensive, all-in-one social media management **Rating:** 5.0/5.0 stars **Reviewed by:** Abtin P. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** eClincher is extremely user-friendly, with an intuitive layout, easy navigation, and a top-notch support team that always responds right away. **What do you dislike about Eclincher?** There are very few things I dislike about Clincher to be honest. One minor nitpick is that the dropdown menus on their desktop platform sometimes interfere with the text box that I type into. **Recommendations to others considering Eclincher:** Get the Agency plan, it has all the features, bells, and whistles you'll need for managing social media clients! **What problems is Eclincher solving and how is that benefiting you?** I work as part of a social media team at a marketing agency. eClincher has replaced at least 3 different platforms to provide an all-in-one, comprehensive tool that helps us meet the needs of all of our clients. Plus, it's approval tool for external users offers a great way to share social media content with people who don't use eClincher, all in a very simple way. ### 10. Excellent Scheduler **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah-Jane M. | Director of Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Eclincher?** The ability to manage multiple accounts. **What do you dislike about Eclincher?** I often accidentally choose image library when I want to upload a photo. The icons are a bit confusing. Also link previews are annoying. **What problems is Eclincher solving and how is that benefiting you?** Being one person managing 12 social profiles, this is invaluable! ### 11. it has many tools that facilitate network management **Rating:** 4.0/5.0 stars **Reviewed by:** Josue S. | Gerente de Marketing Digital para Centroamerica, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Eclincher?** the reports section is very good, I like the graphs **What do you dislike about Eclincher?** so far I haven't found anything I don't like **What problems is Eclincher solving and how is that benefiting you?** For me, the most important thing is that eclicnher is a tool that works at an affordable price. ### 12. Great platform to post on all social media sites. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Eclincher?** I like having the ability to create a post that will go on four different social media sites, and then being able to edit each one individually. I love that I can edit the image by cropping it or adding a logo right in Eclincher. **What do you dislike about Eclincher?** Limited abilities for Pinterest. Not able to create boards and doesn't give me the option to post to all my boards, just the first few that I created. I also don't see an option to add key words to my post. **Recommendations to others considering Eclincher:** If you are looking for one site to control all of your social media accounts, this is a great one to use. **What problems is Eclincher solving and how is that benefiting you?** I wasn't able to post to Instagram with a social media tool before discovering Eclincher. Now I schedule posts ahead of time through this tool. ### 13. Great platform, just needs some minor tweaks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Eclincher?** Great customer service, easy to use, great interface and straight forward layout **What do you dislike about Eclincher?** Only think I have an issue with is some of the reporting. I would love it if the analytics could compare to the same period in a previous year or the same time period directly preceding the report range **What problems is Eclincher solving and how is that benefiting you?** Great for managing multiple social media profiles and brands in one place ### 14. Subpar tool with a difficult process to cancel. Avoid at all costs **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** The tool was okay while we used it until messages started to not come in from Facebook which was an issue. **What do you dislike about Eclincher?** There's no option to cancel our account online. You must start a live chat and then they try to force you into setting up a call to cancel. Terrible experience and would not recommend this tool. **Recommendations to others considering Eclincher:** -- **What problems is Eclincher solving and how is that benefiting you?** Eclincer allows us to reply easily to dynamic ads on Facebook. **Official Response from Jenn Guidry:** > Thanks so much for the review, I'm glad you've been enjoying our product! We're always looking to improve our UX and welcome your feedback there. We will also be focused on a better way to onboard our clients to create less friction. We also offer a free trial so you can get a feel of how it works before committing. It sounds like eclincher is working well for your team, but if there are other features you need or want let me know--I'll be happy to hear from you. ### 15. Great for organizing your social media **Rating:** 4.5/5.0 stars **Reviewed by:** Beth S. | Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Eclincher?** Eclincher gives me the ability to schedule posts in advance which frees up my time for more important matters. The free tools included are wonderful for creating beautifully designed posts. **What do you dislike about Eclincher?** My only complaint would be the suggested content feeds. I haven't been successful in finding actual relevant posts to use on my platforms. Would like to see more useful content. **What problems is Eclincher solving and how is that benefiting you?** We have had increased post engagement and increased followers since using eclincher. It helps us connect with our audience on a larger scale with less effort and time. ### 16. Easy to use and does what I need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Eclincher?** I like the simplicity of the product and the responsiveness of the development team **What do you dislike about Eclincher?** can't say there's much i don't like to be honest. **Recommendations to others considering Eclincher:** we checked lots of similar products when looking for a tool to help us manage our social media platforms and although Eclincher wasn't as well known, after reviewing it and speaking with the team there, we found that it hit the marks we needed to get things done. I also really like how responsive they are to questions and to recommendations for making the tool even better **What problems is Eclincher solving and how is that benefiting you?** managing all platforms in a single place makes my work so much easier. With a remote team, the scheduling feature makes it possible for us to work together ### 17. Was recommended by a marketing pro friend + have never looked back. Have recommended it many times. **Rating:** 5.0/5.0 stars **Reviewed by:** Paddy W. | Office & Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Eclincher?** Love that it links with Canva, another of my favorites. Plus it targets all my social platforms at once. **What do you dislike about Eclincher?** i honestly can't think of anything I don't like. I do need to find time to learn more about the other features. **Recommendations to others considering Eclincher:** i have not used other platforms like this. (my first) But i love what it does for me. **What problems is Eclincher solving and how is that benefiting you?** eclincher is such a time-saver for me. I can't imagine having to go back to the old way of posting on all social media platforms individually! ### 18. eClincher is Essential for Social Media Managers **Rating:** 5.0/5.0 stars **Reviewed by:** Lina S. | Social Media Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Eclincher?** eClincher has the most functionality out of any social media management applications I've used. It's easy and I'm able to manage several accounts for several different businesses in one spot. **What do you dislike about Eclincher?** The website UI could be improved. Also the iPhone and Android apps look outdated. The "Push notification to post to Instagram" function through the app has never worked for me using the Android or the iPhone app. **Recommendations to others considering Eclincher:** If you're managing social media accounts for three or more clients, I recommend getting the Agency plan. You're able to bundle accounts under Brands. If you're working on posts for one client, you can select their Brand and only see their social profiles. Before using the Agency eClincher plan, I have mistakenly selected the wrong client social accounts when posting. With Brands in the Agency plan, I've never had that happen again. **What problems is Eclincher solving and how is that benefiting you?** I'm able to schedule posts for over 10 clients in one spot. I also realized that eClincher has Canva integration so I can create images for my posts in one area. Also the approval system helps me get feedback from clients. ### 19. It Works **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** I decided to use EClincher because it allows us to monitor sentiment and it was the only social media management website that tracked some of the KPIs I was looking for, such as engagement rate, click throughs, Story stats, Instagram saves, and best times of day to post. **What do you dislike about Eclincher?** EClincher still has it little quirks. Using the backspace or undo buttons when creating posts will often result in typos or format errors. Not everything is fully optimized for integration (for example, there's less available with Twitter than other networks), and the stats still aren't perfect. I still have to flip around and check the actual networks for some stats. **Recommendations to others considering Eclincher:** Consider all your options, your budget, and your KPI needs. Most social media management tools have similar capabilities, so which you use is largely about what your KPIs are. **What problems is Eclincher solving and how is that benefiting you?** EClincher allows me to save time in monitoring and responding to comments. **Official Response from Jenn Guidry:** > Thanks for the feedback! We're happy to hear you found some helpful features in eclincher and we'll pass your thoughts on to our team, especially surrounding the quirks you mentioned. We're working hard on making sure that all of the features are optimized for integration with Twitter as the Twitter API allows, as well as any other networks you use. If there is a specific challenge you are seeking to solve with Twitter, let us know. The stats are constantly being updated so I'm sorry they aren't perfect yet - but they will be soon! We've recently made some updates that should help with the backspace issue, as well as a few other bugs that have been reported. If you ever come across any more issues or have questions about eclincher in general, please don't hesitate to reach out at support@eclincher.com (in-app or on our website 24/7). ### 20. Huge timesaver for social media managers **Rating:** 5.0/5.0 stars **Reviewed by:** Merle L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Eclincher?** The ability to schedule posts for all platforms and easily cross post content. **What do you dislike about Eclincher?** I've been using it for over a year every day and so far, I don't have any complaints! **What problems is Eclincher solving and how is that benefiting you?** Seeing my clients social media posts all in one place has made managing SM so much more streamlined. ### 21. Good platform **Rating:** 4.0/5.0 stars **Reviewed by:** Dayna W. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Eclincher?** Ease in which I was able to work. It was very easy to post and to manage clients **What do you dislike about Eclincher?** Monthly fees. It's so expensive to keep for the amount of clients I work with **What problems is Eclincher solving and how is that benefiting you?** Posting and analytics for clients. Great platform. ### 22. eClincher for Social Media **Rating:** 4.5/5.0 stars **Reviewed by:** Pat C. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Eclincher?** eClincher makes it fast and easy to design a graphic, add to a new post, add text, links, and schedule. The queues make it very easy to automate posts to various platforms. You can also create queues for special purposes and turn on and off as needed. **What do you dislike about Eclincher?** Overall the software is fairly easy to use but as the company grows and develops they need to invest attention on the user experience. **What problems is Eclincher solving and how is that benefiting you?** Automation. No one has time to post to Twitter or Facebook in real time. Using eClincher allows for automating the process and re-posting. Posts can be posted at different times for different users and time zones. ### 23. Best app for scheduling social media posts **Rating:** 4.0/5.0 stars **Reviewed by:** serena c. | social media manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Eclincher?** the possibility to create multiple posts in a short amount of time for a lot of accounts **What do you dislike about Eclincher?** Sometimes there are publishing bugs and renew of token **What problems is Eclincher solving and how is that benefiting you?** time saving in scheduling ### 24. Great affordable platform and excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Eclincher?** Very user-friendly platform and the customer service to onboard has been excellent. I am comparing this against some of the major players in this space who we have previously used. **What do you dislike about Eclincher?** Nothing so far. Any questions we have have been answered quickly, even outside of normal working hours. **What problems is Eclincher solving and how is that benefiting you?** Allows users to effectively and efficiently post content and communicate with our target audiences. ### 25. Great at tracking campaigns and ease with posting across all platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Eclincher?** I like the campaign tracking and publishing **What do you dislike about Eclincher?** I don't feel the analytics are accurate. **What problems is Eclincher solving and how is that benefiting you?** Scheduling posts in advance and understanding how our campaign performs ### 26. A great platform with loads of functionality. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Eclincher?** The PDF proofing tool, I can generate a PDF of all the content at the click of a button and send it straight to the client for approval. **What do you dislike about Eclincher?** What you gain in functionality, you lose in simplicity. The platform can be quite complicated and busy to use. **What problems is Eclincher solving and how is that benefiting you?** It helps me plan and schedule social media content for my clients. ### 27. Very helpful! This has helped me to be more productive at work. **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca L. | Content Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about Eclincher?** I like how easy it is to navigate. It is also super helpful when managing social media accounts. My favorite feature is being able to schedule posts on Facebook and Instagram. I also like how it shows how many comment there are on your pages so that you can plan accordingly. **What do you dislike about Eclincher?** I currently do not see anything that I dislike. I wish that they would have offered me some training so that I would be able to use all the features and be more efficient and productive at work. One thing that would be helpful would be to have short training videos that are interactive in some way. People get bored just watching training videos. It would be great to have something that trainees can practice with or be able to put the training in use with a trial run. I wish that I would have know about more of the features so I could use them on a daily basis. **Recommendations to others considering Eclincher:** Eclincher will help you to be more efficient at work. It will also help filter the positive comments and negative comments so you can deal with them accordingly. If I did not use this, I would have missed a bunch of negative comments, which could have hurt the brand's reputation. The price is great for all the features that it comes with. I just wish that I knew how to use more of the features. If you are new to eclincher I would reccomend going through some sort of training first. **What problems is Eclincher solving and how is that benefiting you?** Eclincher is helping me be more efficient during the workday. It helps me to not miss a comment or tag- this way, I respond to everything. We have gained more followers. ### 28. eClincher Enterprise review. **Rating:** 4.5/5.0 stars **Reviewed by:** Adam R. | Social Media Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Eclincher?** inbox for all social accounts on one page, easy access to reporting, hashtag effectiveness reporting, very easy to schedule posts for months at a time. **What do you dislike about Eclincher?** can't access trip advisor reviews, responding to Facebook reviews is a challenge, required to have the mobile app to post multiple pictures to Instagram, limited reporting, recommended posting times do not yield positive results, no snapchat integration. **Recommendations to others considering Eclincher:** When you are beyond what hootsuite can do, clincher has what you are looking for. **What problems is Eclincher solving and how is that benefiting you?** I control social media accounts for 7 different business concepts. That is 7 Twitter, 7 Facebook, 7 Instagram, 7 tik tok accounts, 16 google my business, 16 yelp and 16 TripAdvisor profiles. With out clincher, I would spend 8 hours a day logging in and out of accounts and not have time to do anything else. **Official Response from Jenn Guidry:** > Every single review matters. It sounds like we are providing some real value for you, but what I loved were the solid suggestions you gave. Hi there Adam, thanks for your thoughtful review and feedback. We have probably gone back to your review at least 4x already since you've written it. We are taking notes and will be doing what we can to make some of these features happen in the future. What's your favorite part about eclincher? I'm glad you're liking the inbox feature! We recently released the combined inbox feature (with unlimited brands vs just the 10) so make sure to click brands in the inbox to check all the accounts you want to come through one main inbox if that is helpful. It makes it easy to stay on top of all of your social media accounts in one place as you know. Scheduling posts months (or even years) in advance is also pretty awesome, so that you don't have to worry about forgetting or running out of time when it comes time to post. What would make this even better for you? It sounds like there are a few things we could do to improve our product and service for you: 1) Getting tripadvisor reviews 2) Getting access to a Snapchat integration (Will investigate this) 3) Giving more reporting options (Feel free to email me directly jenn.guidry@eclincher.com to discuss how we can better support the reporting feature 4) Improving Best Times to Post - I might have some additional questions Anyways, we are listening and we thank you for this meaty feedback! It's really great! Keep killing it out there Adam and do not hesitate to reach out. ### 29. Its been good so far. Customer sevice has been great **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel C. | Digital Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about Eclincher?** The customer service is good. Anytime I need help they're always there to assist. Anytime I have an issue, their customer service representatives mostly reply within a few minutes and can make resolutions of issues very easy. **What do you dislike about Eclincher?** Inability to post carousels on Instagram. It is sometimes difficult to post on Instagram because of the limitations. You cannot post multiple images on Instagram via e clincher. Also, the DM limitation is a downside. Users cannot directly message people via Instagram which make it a bother sometimes. **Recommendations to others considering Eclincher:** Its the complete tool which can help people to easily manage different social media account in one place. Its very easy to use. **What problems is Eclincher solving and how is that benefiting you?** Being able to better interact with customers and getting all your feed in one place. We're also better able to manage our company's different social media platforms all on one page. We are able to contact each person individually to attend to their needs and its a seamless experience. **Official Response from Jenn Guidry:** > Hi there Daniel, we sincerely appreciate your thorough review and want to follow-up on some of the concerns you listed for good measure. Firstly, we fiercely understand your frustration with the API limitations regarding Instagram. Even though you CAN directly publish to Instagram, we know it can be frustrating when using a push notification to publish Instagram stories or carousels to Instagram. We want to mention we are a Facebook and Instagram partner so we abide by the guidelines allowed under the API of Facebook & Instagram. This affects being able to directly publish carousels and stories for any 3rd party scheduler, not just eclincher. Until they lift this limitation our work around is the ability to use a push notification option. We know the extra step can seem challenging, and this would also explain the DM limitation you mentioned as well. We hope the ultimate benefits you are experiencing outweigh the extra step on push notifications for carousels & DMs. If anything should change we will be sure to communicate to our users immediately. Please feel free to reach out if we can provide any additional information that would help you moving forward. Thanks again Daniel! ### 30. The best tools to publish content, manage interactions and analyze results on social media **Rating:** 4.5/5.0 stars **Reviewed by:** Francis M. | Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** Analysis and reporting features. Eclincher is the only platform that met our needs in terms of inbox analysis. All interactions received on the pages of the brands we manage are collected by the platform so that we can analyze them in detail later. Automated reports are available, but there is also a world of possibilities in terms of data visualization in custom reports. **What do you dislike about Eclincher?** It may take some time to get used to the interface, which differs greatly from Facebook. This adjustment period was the biggest hurdle for our team, but after a few weeks everyone was up and running. **What problems is Eclincher solving and how is that benefiting you?** Centralize community management for several dozen pages. With a single click community managers can switch to another profile. Data visualization can be very time consuming if done manually in data processing software like Excel. Eclincher's graphs are quickly generated and always up to date. We always have access to a dashboard as well as past and current reports. ### 31. Packed full of features and very well priced, interface isn't so pretty **Rating:** 4.5/5.0 stars **Reviewed by:** Sean D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** The ability to have a client approval page that doesn't require specific logins for the client. Just create and share a URL and they have the ability to see all the posts, edit, comment, approve or reject. Out of the many apps I tested, eClincher had the most features for what it cost and included Google My Business integrations where many didn't. **What do you dislike about Eclincher?** The user interface can be a little awkward at first, it's not an app that's exciting or satisfying to use compared to others that obviously invest a lot in UI. **Recommendations to others considering Eclincher:** Take time to understand the process of creating posts across different profiles, once scheduled it can be a little time consuming to bulk edit. **What problems is Eclincher solving and how is that benefiting you?** Managing multiple client social media profiles from one place, creating content quickly and getting client approvals that feed straight back in. It saves time and effort. Previously we would write up posts in a word doc for approval and then re-create them in social media tools like Hootsuite. ### 32. Very good service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Eclincher?** Their customer support is really good. The product is simple to use. **What do you dislike about Eclincher?** To cancel, it's a little bit complicated. **What problems is Eclincher solving and how is that benefiting you?** It helps have everything in one platform to manage all your social media accounts ### 33. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Eclincher?** Ease of use. It it easy to set up and operate **What do you dislike about Eclincher?** Not all social media channels available. **What problems is Eclincher solving and how is that benefiting you?** Solves not having to post the same message on multiple social channels ### 34. eClincher Makes Managing a LOT of Channels a Lot Easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** I love that I can build queues and get much of our content scheduled ahead of time, and easily see what is coming up in a visual calendar. **What do you dislike about Eclincher?** One downside of using eClincher is that it is not 100% on pulling in every message or comment from every platform, but the benefits outweigh by far, so I am happy, but I do have to manually check my inboxes here and there to make sure I haven't missed any engagement. **Recommendations to others considering Eclincher:** There is a learning curve in order to get the full value of the product by utilizing all of the available features. If you are tech-savvy, you will do well with this tool and it will benefit your company! **What problems is Eclincher solving and how is that benefiting you?** With eClincher, we have greatly reduced the sheer time it takes to manage 6 different social platforms, schedule posts, and respond to engagement. ### 35. The best out of tons of options! Ive used them all! **Rating:** 4.5/5.0 stars **Reviewed by:** Kathryn D. | Chief marketing officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** Full functionality, platform options, approval workflow and more. Seriously the best platform for my agency scalability and growing team. After reviewing close to 100 different management platforms this one is the best. **What do you dislike about Eclincher?** Sometimes the usability is a bit old, but overall I can't complain. I feel the functionality and value for the price is higher than almost any other platform for management. I wish the analytics reporting could be more customizable to add text boxes / titles and notes for clients etc. **Recommendations to others considering Eclincher:** Sometimes it can take some time to get used to, but overall it's been the best option and i will continue to recommend it for small or growing businesses and agencies. **What problems is Eclincher solving and how is that benefiting you?** Approval workflows, being able to create drafts. Functionality to easily switch between platforms. It also helps manage all the platforms i truly need to. ### 36. Could be a good product but fails and continues to fail at all levels **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Eclincher?** It is really useful for basic SMM for beginners or those that have an account established but don't do much with it. **What do you dislike about Eclincher?** There is a lot to dislike here. The tool is setup like it's trying to answer a question that no one asked. I'm honestly confused about the good reviews. I suspected incentive based reviews and some research indicates that is in fact the case. So take them with a grain of salt. A lot is promised with this and it half delivers, but it delivers slow (or in the case of promised services, never) but will increase the price on you regularly. This would almost be acceptable if it were a modern, fully functional tool. For something so simple it is very difficult to use and you'll get no help with that. The platform is painfully slow... STILL. Which is really a a big deal because it's been awhile now. I suspect, because of the incredibly competitive marketplace and their inability to get new clients due to the outdated platform and functionality, the price increases are to make up for it from their existing customers. It's only a matter of time. Find a different, better, more modern platform. There are plenty out there. **Recommendations to others considering Eclincher:** Find a more modern solution at a fraction of the price. These are a some a dozen today. **What problems is Eclincher solving and how is that benefiting you?** The problems it was supposed to provide was managing a lot of social media accounts. Connecting them was relatively painless, setting up payment as well. Cancelation... not so much. **Official Response from Jenn Guidry:** > Hi, Thanks for your review and I'm sorry to hear you're not a fan. We are objectively listening and would like to take a deeper dive into the concerns you have. We haven't raised prices in a few years so we are open to understanding your experience there. We did recently sunset the Individual code base within the software, but haven't raised prices on our existing plans. We've been around since 2012 and have helped thousands of businesses grow their social media presence so we take it very seriously when someone doesn't have a positive experience with eclincher. We will make sure your feedback reaches leadership and are completely open to understanding the issues you're seeing as a singular experience and not business as usual. We hope that when you experienced any lag you reached out to our support team within the chat or through email as they are 24/7 and ready to help any client needing any assistance. We are here to help and are continuing to be a lighthouse for thousands of businesses who choose eclincher. Again, we are terribly sorry you had such a negative experience and want to do what we can to learn from you. Feel free to reach out directly at jenn.guidry@eclincher.com to discuss further. ### 37. Perfect to boost your social media **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Eclincher?** Easy to use, client support available quickly **What do you dislike about Eclincher?** Some token expires, we need to reconnect to renewal. **What problems is Eclincher solving and how is that benefiting you?** Social media report ### 38. High utility for expansive social programs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Eclincher?** Tagging and cross-posting features. The inbox is also nice. **What do you dislike about Eclincher?** Excel data can be poorly formatted. Viewing data by tag would be very beneficial. **What problems is Eclincher solving and how is that benefiting you?** Saving time posting to channels, having a better understanding of engagement, and deeper insights into social data. ### 39. eclincher makes my Social Media Handled! **Rating:** 5.0/5.0 stars **Reviewed by:** Will C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** I like that with the eclincher platform, I am able to prepare in advance all my social media channel posts to go out weekly. Mine post-Monday thru Friday on certain channels like Instagram. I also have then posted twice a day on Instagram. **What do you dislike about Eclincher?** I wish the monthly price of $59.00 was better but I do understand the cost of their platform. I also look at the times saved by using clincher vs doing it how I used to post. **What problems is Eclincher solving and how is that benefiting you?** I have all the posts for all the Social medial channels that are important to me post when I want them and need them to post in advance vs worrying or forgetting to manually post them. So time Savings, function, organized and more. ### 40. eClincher great for Social Media Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Eclincher?** I like that eClincher is user-friendly. It makes scheduling social media to multiple accounts a breeze. It is just a click of the button. You are able to monitor several Social accounts with a click of a button. Anything from reviews, messages, comments, likes and share. You can see a calendar so you know what is scheduled and what platform it will go to. You can copy previously posted material with a click of a button. eClincher offers so much! I Highly recommend looking into it. **What do you dislike about Eclincher?** I dislike that the main admin accounts, which is me, keeps getting disconnected. Even though they make it simple and notify you immediately through email, it is a pain sometimes as it gives me an error when renewing. But is easily solved with their 24/7 live chat support. **What problems is Eclincher solving and how is that benefiting you?** With eClincher, myself and my team are saving hours of work within the workday. Thus saving the company money and earning more money by being able to take on more work. It also allows us to ensure quality control. *with white labeling for client approval prior to posting * being able to post to all social media platforms as stated in clients contract *internal proofing process that minimizes spelling errors ### 41. Customer Service and Billing Issues **Rating:** 0.0/5.0 stars **Reviewed by:** Todd J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Eclincher?** The platform appears to offer a lot of the standard features that most social posting tools do. **What do you dislike about Eclincher?** We had purchased the platform to help post social content for our Pro Athletes...Quickly we pivoted and had a partner media firm handle the daily posting. As such we never got into to really use the platform. Some 5-6 months later (shame on us) realized we were still spending $120mo for it. I went online there is no online way to cancel your membership you have to contact them. So I contacted support and they answered fairly quickly and submitted the request. It had been renewed just hours before they processed the cancellation. I communicated that we had never used the platform and had just cancel could they please refund what they had just billed a few hours prior for the current month as we were NOT going to be using it. We were told NO it is in their terms they do not offer refunds and basically to pound sand. As a CEO of a tech company and a sports media company I know what service is about and the importance of customer experiences...This was NOT a good one and not a brand I will EVER use or ever recommend. As they say one unhappy customer could lead to a lot of bad press....Well I have shared with my CEO peers from our US and London office and will make sure to share my experience with anyone in the social media space. It is not the $120 could care less it is the principle of the fact and how they handled it. **What problems is Eclincher solving and how is that benefiting you?** We realized no benefit **Official Response from Jenn Guidry:** > Hi there Todd, we genuinely thank you for taking the time to provide your feedback. I don't say this lightly. We always appreciate hearing from our customers (especially when there is a great learning moment) and I am genuinely sorry that we were not able to meet your expectations on the billing issues you had. I wanted to make sure I reached back out to let you know we are working our way forward for situations like yours where you weren't using the platform, got charged, and then wanted to cancel. When Covid reared its ugly head, we shifted from the auto-cancellation to a more personal approach, where if you needed to cancel you could reach out to our team through chat being that we are 24/7. We do not aim to upset you with that process. I would like to apologize on behalf of eclincher for any confusion regarding our Terms of Service. Sometimes policies collide with real life. Our Terms are in place so that members know what they're signing up for when they join eclincher and also speaks to our cancellation policies - it's also there as a safeguard against abuse by those online (it happens) who might take advantage of the platform if refunds were an option or without consequence. With that said, that is not your situation and we know that. We are working on some safeguards in this respect to help the small percentage like you get more value out of the platform so that you don't fall under the "I don't use it" scenario. We do also understand that sometimes circumstances change and we want to be fair about this with all our clients. The policy is very black and white at this time and this situation was grey. It is a great customer service learning moment, so we will not shy away from this. Thank you. Seriously. We promise you we are working internally to come up with a better plan for this type of scenario and we are truly sorry it stained your view of eclincher. This is not our goal. Thank you again for bringing this matter forward and started this difficult conversation - I have passed your feedback along internally and will follow back up if needed. ### 42. eClincher g2 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Eclincher?** The ease of posting and editing my posts. **What do you dislike about Eclincher?** I dislike the fact that I can not view all of the posts I have scheduled for all of my clients with one glance like I used to be able to do. **What problems is Eclincher solving and how is that benefiting you?** The ability to send one post to any or all of my clients at once. ### 43. Finally found the best social media management program for our clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** We struggled for years finding a social media scheduling platform that was able to support our social needs for 40+ clients. When we stumbled upon eclincher by chance, we were impressed with the support and training tools to get us started. Needless to say, we have been with them for over two years now. We love that the eclincher team stays on top of social media trends and integrates changes into the scheduling platform as needed (for example, adding a first comment option to Instagram postings). The customer service is also top-notch. It was like pulling teeth attempting to get a real person on the line at Hootsuite. With the eclincher team, they've hopped on same-day calls with us whenever we've run into an issue. **What do you dislike about Eclincher?** There are still some limitations to what can be scheduled, especially on Instagram. I don't believe it's so much an eclincher problem, but more an Instagram problem, but we do still have to manually publish certain posts which require a lot of time for our social team. **What problems is Eclincher solving and how is that benefiting you?** Our biggest problem before eclincher was finding a way to effectively manage dozens of social media accounts and their RSS feeds. eclincher has streamlined this process and saved our social time a lot of time and stress. ### 44. Solid Social Media Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Alison C. | Graphic Designer & Social Media Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** I enjoy its simplicity and intuitive interface. The Inbox is a great way to monitor comments and messages all flowing in from multiple channels. Their customer service is very attentive and helpful. **What do you dislike about Eclincher?** As with any technology that is constantly changing, there are sometimes bugs that pop up. Most get fixed quickly, however, some issues take a bit longer, though they are good about providing workarounds. **What problems is Eclincher solving and how is that benefiting you?** I manage multiple locations' social media pages, and eClicher makes it easy to monitor their activity. Publishing makes it easy to plan out posts and see what's coming. Their campaign tags make it easy for me to report on custom metrics through their Analytics tools. ### 45. Best tool for my marketing company **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel F. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Eclincher?** Eclincher provides a system that makes your life so much easier. Several tools are available that can be used in different ways depending on your needs. It's a system that has slowly been growing and getting better and has now become a power house. **What do you dislike about Eclincher?** Very little that I dislike about it. I've been spoiled being a member since the beginning, the pricing is getting a bit high. But still a great ROI **Recommendations to others considering Eclincher:** This is the best tool you will find to manage social media. Hands down **What problems is Eclincher solving and how is that benefiting you?** Managing social media is a breeze. Multiple reports, analytics, customization options, and handling over 50 social media pages at a time is easy ### 46. Eclincher is okay, but it could be better. **Rating:** 1.5/5.0 stars **Reviewed by:** Danielle R. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** I like the visual calendar and the suggested holidays to celebrate with social media followers. **What do you dislike about Eclincher?** Eclincher is very clunky. It takes a long time to load, it has certain strange rules regarding linked Instagram and Facebook accounts. Multiple times it has notified me that something I scheduled has been posted when it has not. **What problems is Eclincher solving and how is that benefiting you?** It's nice to have a streamlined place to view all of our social media accounts across the multitude of brands we operate. **Official Response from Jenn Guidry:** > Hi Danielle, we genuinely thank you for your review and feedback. I'm sorry to hear that you're experiencing some issues with eclincher. We take every issue seriously and would love to help get this resolved as soon as possible! I'll be happy to take a look into the problems you've been having with Instagram posting, Facebook linking, loading speed etc. Can I ask what device are you using? Is it the token renewal? We hope we can make things right again so that all of our users have an amazing experience on eclincher! ### 47. I love eclincher! Such a valuable tool to manage my businesses social media. **Rating:** 5.0/5.0 stars **Reviewed by:** Emily l. | Self employed, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Eclincher?** I love that I can easily categorise different types of content and reuse them as long as required, **What do you dislike about Eclincher?** Can't really think of anything, but I would like to be able to have my Facebook & Instagram Store products automatically tagged when my updates go out. **Recommendations to others considering Eclincher:** Give it a shot, take some time to get a feel of what eclincher can do for you. There are many functions I don't even use yet, but the features I do use still make it such a valuable tool for me. **What problems is Eclincher solving and how is that benefiting you?** eclincher saves me so much time and helps to keep my social updates organised and consistent. **Official Response from Jenn Guidry:** > Hi Emily, thank you so much for sharing your thoughts on eclincher - we really appreciate it! We're happy to hear you find our tool so useful and can't wait to see how you use the functions that are new to you. We have a long list of features, INCLUDING BEING ABLE TO AUTO TAG YOUR PRODUCTS IN INSTAGRAM, in development, so please let us know if there's anything else you would like us to add. When I say -- in development -- I mean you might see that option later this week or early next week! How exciting, right?! ### 48. Great value and tool for small team with many accounts. Does everything Hootsuite can do but better. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** Easy to use and modern navigation style, can use for every social media channels, allows for many profiles, really good price and offer all the features you need. The easy to use scheduler and practical calendar view. **What do you dislike about Eclincher?** Only better seamless when switching profiles. Other than that, nothing. I did my trials on a few software and this one is even easy to setup for a quick trial. **Recommendations to others considering Eclincher:** Just choose this one. No changing software anymore and just focus on managing your social channels. **What problems is Eclincher solving and how is that benefiting you?** Schedule post via mobile and desktop is so easy now. Never having to go to individual channels at all. The many social profile are really great and main problem for small businesses with many social media channels that has small budget. For such great value, the analytics is super flexible and provide useful and easy to understand insights. ### 49. Great Tool That Seems to Keep Growing **Rating:** 4.5/5.0 stars **Reviewed by:** Shea D. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Eclincher?** I love the ability to schedule and queue up my social content. Plus it's great to manage multiple profiles. I really love how I can create a curated queue of things my team creates, but that we can also easily share our favorite partners' content too. I've used a few different tools and eClincher is my favorite because of the ability to do so so much with one tool. The support is fantastic! **What do you dislike about Eclincher?** It's not completely intuitive, but the videos are usually helpful. If that doesn't work, the staff is always very helpful! Sometimes the scheduler seems a little clunky, but nothing too bad. Just takes some learning. **What problems is Eclincher solving and how is that benefiting you?** I'm part of a small marketing team and it's really streamlined our social efforts along with engagement! It probably helps me save at least 5 hours a week in posting and scheduling alone. ### 50. Rescinded on their lifetime offer **Rating:** 0.0/5.0 stars **Reviewed by:** Marcos R. | USMC, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Eclincher?** Simplified social media management at a lifetime price which was promised for early adopters. **What do you dislike about Eclincher?** How they discontinued the lifetime deal and duped all their early adapter customer base. **Recommendations to others considering Eclincher:** For a company to change their terms for lifetime users toa different plan or quit model is simply dodgy. I don't recommend these guys to anyone. **What problems is Eclincher solving and how is that benefiting you?** None now since they discontinued my purchase because my lifetime plan had "reached the end of its life ", according to e línchese. **Official Response from Jenn Guidry:** > Hi Marcos, We are gutted to hear this. The sunset of the Individual product code base was not meant to alienate those who purchased a lifetime deal roughly five years ago. The change was absolutely necessary to diversify the product and improve the products eclincher is able to offer now and in the future. Social media marketing is evolving rapidly and our products need to be able to evolve as well to ultimately support our clients needs and wants as a business. We sincerely apologize for any inconvenience this caused you and will make sure your feedback is passed on internally so our team can review our policies surrounding aging products in order to avoid similar situations in the future. If you would be willing, we would love the opportunity to talk with you further to understand your needs and propose a solution that is agreeable. Please feel free to email me directly at jenn.guidry@eclincher.com and senior leadership will be in touch today. ## Eclincher Discussions - [when will you integrate with zoho crm](https://www.g2.com/discussions/32045-when-will-you-integrate-with-zoho-crm) - 1 comment, 2 upvotes - [How do you track and evaluate the output of your competitors on eclincher?](https://www.g2.com/discussions/31991-how-do-you-track-and-evaluate-the-output-of-your-competitors-on-eclincher) - 1 comment, 1 upvote - [View Eclincher pricing details and edition comparison](https://www.g2.com/products/eclincher/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+15%3A32%3A16+-0500&secure%5Bsession_id%5D=055a9ffe-7b0d-4334-9353-b9f78050ebdb&secure%5Btoken%5D=980b8b1e2e20f57ba8fa00e496cb76c3b85f057ef5cc95708cfb8543b1773799&format=llm_user) ## Eclincher Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Process** - Mentions - Tickets - Macros **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Channels** - Email - Social - Live Chat - Text **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insight** - Surveys - Reporting - Visitor Activity - Help Desk ## Top Eclincher Alternatives - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,784 reviews) - [Statusbrew](https://www.g2.com/products/statusbrew-inc/reviews) - 4.8/5.0 (246 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,342 reviews)