---
title: Eckoh Reviews
meta_title: 'Eckoh Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Eckoh works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Eckoh Reviews
**Vendor:** Eckoh  
**Category:** [Contact Center Payments Software](https://www.g2.com/categories/contact-center-payments)
## About Eckoh
The Eckoh Secure Engagement Suite of products and services gives you all the tools you need to close the contact centre security gap, protecting your customers’ financial and other payment data, while empowering and improving the efficiency of your customer engagement agents - wherever they may be located. As the global market leader for secure customer engagement, we know that even fully compliant organisations can suffer a data breach. We ensure that you stay, not just compliant, but 100% secure across all your customer channels. Our patented multi-cloud solutions and wraparound support services are designed to make implementation and ongoing management easy for you. As the longest-established trusted partner for global brands in the market, we have the most comprehensive track record for large enterprise implementation. We have the long-term vision to ensure that you and your organisation can stay ahead of the game, whatever the future may bring.






- [View Eckoh pricing details and edition comparison](https://www.g2.com/products/eckoh/reviews?open_modal_url=%2Fproducts%2Feckoh%2Fwishlists%3Fhost_path%3D%252Fproducts%252Feckoh%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-09+13%3A28%3A41+-0500&secure%5Bsession_id%5D=a71756c5-7ff5-4a34-b0c9-3e1f19161d3c&secure%5Btoken%5D=f39b782d02332bb0aa1206c262d97bfe54d5cfdf3a706563d15f7632b368bbbf&format=llm_user)

## Eckoh Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

**Platform - Contact Center Payments**
- Integration
- Alerts
- Interactive Voice Recognition
- Reporting & Analytics

**Payment Processing - Contact Center Payments**
- Privacy
- Omni-Channel
- Multi-Currency
- Payments

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