AF

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

1/15/2021

"Still learning GE but I like using it"

4/5

What do you like best about ECI Davisware?

Data you can pull out for reports on techs Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

Looking up information on customer equipment is tricky Review collected by and hosted on G2.com.

AF

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

1/15/2021

"Accounting Director"

4/5

What do you like best about ECI Davisware?

Accounts receivable ease of payment processing Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

Too many clicks to do most simple tasks and hard to find needed reports.

Year end reports hard to locate and manual entry of standard Federal and State forms is time consuming Review collected by and hosted on G2.com.

Recommendations to others considering ECI Davisware:

Be prepared for lengthy start up and for issues to be resolved. Must be pretty computer savy to work through some of the processes. Review collected by and hosted on G2.com.

What problems is ECI Davisware solving and how is that benefiting you?

Less paper pushing within the office. Less likely for documents being lost. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

1/15/2021

"Been a Customer for 1.5 years"

4.5/5

What do you like best about ECI Davisware?

I like the flexibility to customize and the support team Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

Software not easy to learn and isn't intuitive Review collected by and hosted on G2.com.

DA

Daniel A.

Mid-Market (51-1000 emp.)

12/22/2020

"I'm a project manager and use GlobalEdge daily to track cost."

5/5

What do you like best about ECI Davisware?

Being able to get up to the minute results Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

Took a little time getting used to or learning. Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

1/15/2021

"Overall a good system"

4.5/5

What do you like best about ECI Davisware?

Easy to see everything. Easy to use and has a nice flow. Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

A lot of the functions do not work like they should, and they are too small to send off to get fixed Review collected by and hosted on G2.com.

UC

Verified User in Construction

Mid-Market (51-1000 emp.)

1/15/2021

"GE REVIEW"

4/5

What do you like best about ECI Davisware?

CONVENIENCE OF BEING PAPERFREE, TRACKING Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

INABILITY TO OPEN DIFFERENT SCREENS FOR VERIFICATION WHILE WORKING WITHIN ANOTHER AREA Review collected by and hosted on G2.com.

UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

1/15/2021

"easy to find customers and it's quick and easy to enter dispatches"

4.5/5

What do you like best about ECI Davisware?

Quick order entry. Easy to find after entering data. Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

Look and feel of the site is from the 1990's Review collected by and hosted on G2.com.

AD

Amy D.

Secretary/Treasurer

Construction

Small-Business (50 or fewer emp.)

4/20/2017

"Love S2K Dispatch Software"

5/5

What do you like best about ECI Davisware?

We have been with S2K Software for 7-years now and LOVE IT! Customer Support is always great and very responsive! We were working with paper work orders before and it was always a struggle to locate work orders and customer files. Now all we have to do is look up the customer in S2K and with the auto attach feature all their files are there! HUGE time saver! Just one of the many things we love about the software. S2K has been great for our company! Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

Nothing much to dislike, whenever we come across something that needs to be fixed, they fix it quickly and if they do not have an option that we need, we get to add it to a wish list and most of the time our wishes get granted. Review collected by and hosted on G2.com.

Recommendations to others considering ECI Davisware:

Great for Small Businesses! Has been a great addition to our company. We also use their Remote Field Service and GPS along with S2K. They all integrate very well which makes everything a lot easier! Review collected by and hosted on G2.com.

What problems is ECI Davisware solving and how is that benefiting you?

Problems that we have solved by having S2K would be no more losing our work orders and customer files. Benefits we have realized is more happy customers and less scheduling issues. Review collected by and hosted on G2.com.

MR

Michael R.

President

Small-Business (50 or fewer emp.)

4/20/2017

"Great dispatch software!"

5/5

What do you like best about ECI Davisware?

We have been using S2000 since 1986. It has been both reliable and easy to use. The support is really great! Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

There is nothing that I dislike about the software. Review collected by and hosted on G2.com.

AC

Verified User in Construction

Mid-Market (51-1000 emp.)

4/19/2017

"S2K review"

4.5/5

What do you like best about ECI Davisware?

Ease of use, Dispatch board, remote field service Review collected by and hosted on G2.com.

What do you dislike about ECI Davisware?

When updates are processed there are small issues that need resolved Review collected by and hosted on G2.com.