Ease of Use, Real-Time Updates. Mobil Accessibility, Integrated Documentation & Compliance & Accountability Review collected by and hosted on G2.com.

Sometimes the system is updated, and we are not aware of changes. Updates and Pushes info come late at night. Trouble Shooting Guide should have video. Review collected by and hosted on G2.com.

The verification process is highly accurate and makes the job easier for office staff. Review collected by and hosted on G2.com.

Aide sometimes has trouble clocking out due to the location. Review collected by and hosted on G2.com.

Homemaker Services Inc (HSI) has been utilizing the eCaring platform since January 2024. The latest version of eCaring has implemented improved functionality and processes that support scheduling, billing, payroll, and tracking. Its operational efficiency provides our Coordinators, Nurses, Aides, and Office Administrators with tools that significantly make it easier for them to perform their administrative tasks. The tasks utilized by HSI include seamless Scheduling, Billing, Payroll integration, Client/Employee Tracking, as well as Data Analytics and Reporting. We are impressed at the ease with which our field staff have picked up the mobile application after only a short learning curve. With the Electronic Visit Verification (EVV) mandate looming, we are confident that our employees will adapt with ease to the visit verification process through eCaring.

Additionally, the Customer Service at eCaring has been unparallel. The support team has shown absolute professionalism and have been a pleasure to work with. No matter what problems we encounter, the support team has been there to assist us in resolving our issues. HSI feels as though our needs, concerns and suggestions are truly heard and addressed. Review collected by and hosted on G2.com.

The office functionality is not mobile friendly and some views do not work well with certain screen sizes. Review collected by and hosted on G2.com.

The user interface is very modern and clean. When you click a button or search for a name, the pages are very quick to load. Review collected by and hosted on G2.com.

They're adding on a lot of new features every month. Looking forward to seeing more advanced custom forms for case managers. Review collected by and hosted on G2.com.