---
title: eCall Business Messaging Reviews
meta_title: 'eCall Business Messaging Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how eCall Business Messaging works for a business like yours.
date_modified: '2026-09-22'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---


# eCall Business Messaging Reviews
**Vendor:** F24 AG  
**Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)
## About eCall Business Messaging
eCall (ecall-messaging.com) von F24 Schweiz AG ist die führende Schweizer Plattform für Business Messaging. Unternehmen senden und empfangen damit automatisiert Nachrichten über SMS, WhatsApp Business API, RCS, Voice, E-Mail und Fax – zentral über eine Plattform. Der Zugang erfolgt flexibel: über das Webportal ohne Softwareinstallation, per Mail2SMS direkt aus Outlook oder Gmail, oder via API zur Integration in CRM-, ERP- und eigene Systeme. Typische Anwendungsfälle: 2FA/mTAN, Terminerinnerungen, Alarmierungen, Kundenbenachrichtigungen und SMS-Marketing. Was eCall unterscheidet: 30 Jahre Markterfahrung als erster webbasierter SMS-Dienst der Schweiz, redundante Rechenzentren ausschliesslich in der Schweiz, ISO/IEC 27001-Zertifizierung sowie volle DSGVO- und nDSG-Konformität. Business-Optionen wie SMS Top Priority und High Privacy machen die Plattform auch für zeitkritische und sensible Inhalte geeignet. Persönlicher Support aus Wollerau, \&gt; 99.9 % Systemverfügbarkeit.






- [View eCall Business Messaging pricing details and edition comparison](https://www.g2.com/products/ecall-business-messaging/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-25+14%3A49%3A28+-0500&secure%5Bsession_id%5D=f89bd9e9-dcf5-4239-8cb6-9f499035ec15&secure%5Btoken%5D=7cf523aa4b9469b28b50ac44799cd2cdba4e6859b4783392aba6593886b8df56&format=llm_user)

## eCall Business Messaging Features
**Additional Functionality**
- Automated Responses
- Chat/Messaging
- Generative AI
- Call Recording
- Activity Dashboard
- Sentiment Analysis
- Communication Management
- Real-Time Reporting
- SMS Messaging
- Interaction Tracking
- Audio/Video Conferencing
- Call Monitoring
- Customizable Branding
- Call Routing
- Contact Management
- Voice Mail
- Multi-Language
- Two-Way Audio & Video
- Real-Time Updates
- Chat Transcript
- Reporting/Analytics
- Live Chat
- Caller ID
- IVR
- Real-Time Monitoring
- SMS Marketing
- File Sharing
- Fax Management
- API
- AI Copilot
- Chatbot
- Mobile Access

**Functionality**
- Ease Of Integration
- API Call Speed
- Unified Communications
- Alerts/Notifications
- Computer Telephony Integration
- Multi-Channel Communication

**Support**
- Documentation
- Community Support
- Professional Support

## Top eCall Business Messaging Alternatives
  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,212 reviews)
  - [Plivo](https://www.g2.com/products/plivo/reviews) - 4.5/5.0 (742 reviews)
  - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) - 4.6/5.0 (621 reviews)

