Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"User Friendly"
4.5/5
What do you like best about EBizCharge?

Very easy to navigate the website and work well with our Business system. Customer Service is Fantastic, staff are pleasant and very professional. Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

Several different reports availableit is a good thing but can also be alot of information to process. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"always very helpful and informative"
5/5
What do you like best about EBizCharge?

being able to see all my company's relevant accounts Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

Password change every 90 days sometimes creates issues. Review collected by and hosted on G2.com.

TS
Twanda S.
Accounting and Finance
"EBiz works!"
5/5
What do you like best about EBizCharge?

When we first moved to EBizCharge we made a few mistakes with our integrated software and the support team with EBiz went out of their way to help resolve and teach us the new way to process the credit cards. Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

When the Accounting dept was not able to email me the monthly statements, Conor, our relationship manager was able to get them for me. So by reaching out to him, he resolved this issue for me. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"EBizCharge is Great!!"
5/5
What do you like best about EBizCharge?

Conor made our switch to EBizCharge seamless. The site is so easy to use, and our customers enjoy it as much as we do. Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

Nothing, the site works great and was easy to learn. Review collected by and hosted on G2.com.

JW
Jim W.
Owner
Small-Business (50 or fewer emp.)
"Great in all ways"
5/5
What do you like best about EBizCharge?

I have operated online for 22 years and been through over 6 merchant accounts before finding the best. Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

Rates, but everyone’s got to make a living Review collected by and hosted on G2.com.

Verified User in Plastics
AP
Verified User in Plastics
Small-Business (50 or fewer emp.)
"Time saving, easy to use, cost effective credit card processor"
5/5
What do you like best about EBizCharge?

eBiz Charge interfaces with our SAGE accounting software, thus eliminating manual entries. The application offers more options for credit card processing than our previous processor. It is fast and efficient. Good customer support. Professional personnel. Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

We had issues getting it installed, but that was partially due to our cloud servicer. A few missteps in training, but my contact person was EXTREMELY helpful. Review collected by and hosted on G2.com.

Elizabeth K.
EK
Elizabeth K.
Project Manager
Small-Business (50 or fewer emp.)
"Easy to use, great customer service"
5/5
What do you like best about EBizCharge?

The customer service from EBiz is the main thing I love. Every time I call I get prompt, friendly, knowledgeable, and quick service. Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

It's hard that you can't reconnect the program yourself when it gets reset - you do have to call in and have a rep remote into your computer. Review collected by and hosted on G2.com.

Theresa F.
TF
Theresa F.
CFO
Small-Business (50 or fewer emp.)
"EBizCharge is THE BEST!!!!!!"
5/5
What do you like best about EBizCharge?

One unified rate is the ultimate in product offerings. It's fantastic! Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

Absolutely nothing. I love all aspects of EBizCharge! Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Knowledge is outstanding and support is top knotch!"
5/5
What do you like best about EBizCharge?

Immediate attention, very organized. Simplicity. Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

Inability to delete stored credit cards. Review collected by and hosted on G2.com.

Mary R.
MR
Mary R.
Americorps Vista
Small-Business (50 or fewer emp.)
"Quick and responsive team"
5/5
What do you like best about EBizCharge?

The POS system is very simple to use, I like the transaction history tab, it allows me to pull up receipts and verify amounts. Review collected by and hosted on G2.com.

What do you dislike about EBizCharge?

The need for an online portal, I would like the POS to have more functions and options for reporting rather than having to log in to another window. Review collected by and hosted on G2.com.

Response from Samantha Lepore of EBizCharge

Thanks for the thoughtful feedback! We’ve just released a cloud-based version of our POS system that includes customer payment portal functionality. This could be a really great fit for your needs.