It keeps everything organized and is easy for elderly people to use. I also like the AI tool, which helps us organize our reservations in a certain way. If we ever needed help the support from them is great! The integration is great we use it for all are events Review collected by and hosted on G2.com.

Sometimes the system goes down, and we can’t access our reservations. Review collected by and hosted on G2.com.

What I like best about Eat App is how easy it makes restaurant reservations and table management. Review collected by and hosted on G2.com.

-Integration options with certain third-party systems could be expanded.

-Quicker resolution of technical bugs would be appreciated.

-We would like to have an eatapp app for chats only. Review collected by and hosted on G2.com.

Easeful way to manage reservations and the live customer service with a rep is really helpful. Allows us to manage reservations seamlessly Review collected by and hosted on G2.com.

Nothing at this time. When I have features I would like to see, Eat App has actually been able to rectify and implement Review collected by and hosted on G2.com.

Reservation system is efficient. Easy for seniors to use and understand Review collected by and hosted on G2.com.

AT this time I can't think of any downsides Review collected by and hosted on G2.com.

Efficiency and easy to maneuver for its users. Review collected by and hosted on G2.com.

The app is able to take a booking for a specific table even when that table is blocked off for another booking. Review collected by and hosted on G2.com.

I love how Eat App has eliminated the need for phone calls for restaurant reservations, streamlining the booking process significantly. The app's ability to track customers makes managing reservations straightforward, offering valuable insights into customer behavior and preferences. I find the ease of use and setup exceptionally rewarding, as it's straightforward and intuitive, making the onboarding process smooth and hassle-free. Rating it a 10 out of 10 for setup ease further emphasizes its user-friendly nature. Additionally, I appreciate its user-friendly design, which makes navigation and daily operations effortless. Review collected by and hosted on G2.com.

I have trouble with the integration of Eat App into my POS system. Review collected by and hosted on G2.com.

I appreciate Eat App's user-friendly interface, which isn't confusing for new users. Although it may not be flashy or creative in design, it is highly comprehensible, and I could get accustomed to all its categories and buttons in about 20 minutes. I also admire the efficiency and helpfulness of the account managers. They were able to resolve an urgent issue quickly, even though I didn't have an account before. Their willingness to assist promptly and effectively without prior setups showcases outstanding customer service. Moreover, the ease of training new staff to use Eat App is a notable advantage, as it takes only a few days for them to be fully operational, which is crucial for our multiple restaurant chains. Overall, we have consistently used Eat App across our venues and find it the most utilized and straightforward to implement in training employees, which strongly convinces me to rate it a 10 out of 10 for recommendations. Review collected by and hosted on G2.com.

I think support can be more communicative when issues arise. When I try to get issues fixed, the support team usually leaves after 5-10 minutes, which isn't enough time for me to resolve the issue. This forces me to start another conversation with them, or else the session closes down. While it might be considered a minor issue, it's nonetheless inconvenient. Review collected by and hosted on G2.com.

Efficiency for booking and analytics, user friendly. Review collected by and hosted on G2.com.

Lagging, if using multiple tablets doesn't update instantly to all. Review collected by and hosted on G2.com.

I love the ease of use that Eat App provides, making the process of restaurant reservations incredibly straightforward and efficient. I appreciate the quick support from the team, which ensures that any issues I encounter are addressed promptly, enhancing the overall experience. The initial setup of Eat App was very easy, allowing me to get started without any hassle. I find the integration capabilities of Eat App valuable, as I can seamlessly connect it with other tools like Stripe, Telr, and HubSpot, which supports my workflow and enhances operational efficiency. Review collected by and hosted on G2.com.

I find the back-end user interface and admin section of Eat App to be less user-friendly. The layout feels jumbled, making it challenging to navigate and manage efficiently. Review collected by and hosted on G2.com.

Fixed costs and great support when needed Review collected by and hosted on G2.com.

Their WhatsApp charges are a bit too high Review collected by and hosted on G2.com.