I initially liked being able to be in direct contact with the translators themsleves to provide context and answer any questions they could have, instead of doing over a third person. It saves time and missunderstandings.

The self-service platform is rather convenient and customer support is very helpful getting you started. Once the project is set, it's quite intuitive. Review collected by and hosted on G2.com.

Upon sign up there was an error that prevented me from beig able to take the onboarding experience, which made it more challenging getting started.

Also, even though there's space for the translators to fill out the profile with background information so you have context over the industries they could best fit, most of them don't really use it, which can make it hard to pick the best translator to get started. Review collected by and hosted on G2.com.

Very easy to use, fast quoting process, full transparency on the translators, multiplicity of langauges Review collected by and hosted on G2.com.

No PDF, performance depends on the translator Review collected by and hosted on G2.com.

The platform is great to use, and the communication with the PMs is also great. Review collected by and hosted on G2.com.

I was consistently getting allocated a lot of tasks on weekdays for almost a year, then all of a sudden it switched to only allocating me tasks on weekends. I understand this is automated based on different factors, but it still makes the collaboration a bit less ideal. Review collected by and hosted on G2.com.

Excellent software and fast, responsive customer support. Review collected by and hosted on G2.com.

The volume of tasks, sometimes is a bit low Review collected by and hosted on G2.com.

Payouts are processed and received very promptly. Review collected by and hosted on G2.com.

I was unknowingly led to offer my regular rates, unaware that a significant deduction of 7.5% would be applied to my earnings. Had I been informed, I would have provided different rates.

Arguments such as "you benefit from our platform" or "we connect you with clients" don't hold water: I don't require your platform, which primarily benefits you, and you haven't facilitated any new client connections for me. Review collected by and hosted on G2.com.

Quick to handle technical issues with translation projects,

Flexible to react to needs of our API integration,

Great relation with customer success managers,

Good user management flow (although we used it very minimum features),

GDPR and Activity logs features,

EasyTranslate directly sources translators and it does not require direct relation with a Translation agency Review collected by and hosted on G2.com.

Project management:

- The project translation overview does not give a good overview of the status of the projects for each language, it is difficult to know what is done and what needs review when dealing with multiple languages.

- The search function needs improvement to allow to search through 400/500 projects.

- Chat functionality was re-launched but it does not make it easy to have quick conversations with translators on specific projects.

Translators relation:

It was at times difficult to get a good relation and quick communication with translators. Although we had direct connection with the same translators it took a while to get them to our product's context and syntax, follow our glossary and keep consistency. We expected quality checks to be applied at early point, but our internal reviewers had to do a lot of editing and communication. Also we expected the translators to know about ICU syntax and how to handle it. Review collected by and hosted on G2.com.

Easy way to get tasks, work on it in the tool and get pay Review collected by and hosted on G2.com.

Nothing. It is the best way to work on tasks in this industry. Review collected by and hosted on G2.com.

you work very quick. I never wait too long for my materials. Review collected by and hosted on G2.com.

nothing. even when issues happen you are quick to help and fix them Review collected by and hosted on G2.com.

The high amount of languages translated by professionals at a reasonable price Review collected by and hosted on G2.com.

API translation to website was buggy in the beginning Review collected by and hosted on G2.com.

Tool which delivery a great job - 1:1 in/output nomather format Review collected by and hosted on G2.com.

Traning is always difficult, so a way which make it faster in the setup to train the AI. An "scan website" function would be great. Then you could can your site for terms and spelling. Review collected by and hosted on G2.com.