--- title: EasyPost Reviews meta\_title: 'EasyPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 121 reviews by the users' company size, role or industry to find out how EasyPost works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 121 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### EasyPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [(3 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of EasyPost ##### 1. Customer Support Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [ See 3 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you like about EasyPost? EasyPost has great support. They respond quickly and have always been able to help me. ##### 2. Ease of Use Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 3. Navigation Ease Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 4. Onboarding Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ##### 5. User Interface Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ### 5 Cons or Disadvantages of EasyPost ##### 1. Complexity Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 2. Limited Integrations Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you dislike about EasyPost? More integrations would be nice (freight carriers). ##### 3. Not User-Friendly Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 4. Poor Customer Support Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) See Related User Reviews ![Jerry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry P.") JP Jerry P. Small-Business (50 or fewer emp.) 0.0/5 "Why wouldnt an internet company be able to do support 24/7?" What do you dislike about EasyPost? Hard to say what I dilike the most as I cannot keven get in to use the account...the AI do nothing, and god forbid anyone would work past bankers hour ##### 5. Poor Implementation Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you dislike about EasyPost? Working through the issues with the .csv file upload ## Top-Rated Alternatives [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship") Easyship 4.4/5(179) ](https://www.g2.com/products/easyship/reviews) [ ![Stamps.com](https://images.g2crowd.com/uploads/product/hd_favicon/923b158f933bfd00b15591557831f043/stamps-com.svg "Stamps.com") Stamps.com 4.3/5(113) ](https://www.g2.com/products/stamps-com/reviews) [ View All Alternatives ](https://www.g2.com/products/easypost/competitors/alternatives) ![Zack H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zack H.") ZH Zack H. Consultant Small-Business (50 or fewer emp.) 11/17/2022 "EasyPost integrates with our software flawlessly and their pricing is the best I've seen" 4.5/5 What do you like best about EasyPost? EasyPost has amazing integration with the software we use! Review collected by and hosted on G2.com. What do you dislike about EasyPost? EasyPost could improve their customer support, it has been difficult to reach them in the past. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Great commercial rate postage options and API. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TY Timon Y. Technical Support, Software Developer, Telecommunications Expert Small-Business (50 or fewer emp.) 7/19/2022 "Awesome Service!!" 5/5 What do you like best about EasyPost? I appreciate the service that EasyPost provides! The easy-to-use API is one of the biggest things I like about them, we can custom program apps to integrate directly with the platform, therefore eliminating a lot of double entry for our team. Saving us $$$$. Review collected by and hosted on G2.com. What do you dislike about EasyPost? The only thing I dislike a tad is that sometimes certain addresses will not verify correctly, it's not a big thing and doesn't happen often at all. Just thought I'd give an honest review. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Easy cross-carrier shipping, eliminating the need to have an account with every one. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tayo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tayo M.") TM Tayo M. Head of Platform Operations Mid-Market (51-1000 emp.) 4/5/2022 "The best value carrier integrator out there" 5/5 What do you like best about EasyPost? I love how easy EasyPost is to integrate. Whereas other carrier integrators seem to make every solution bespoke and charge tens of thousands of pounds for every additional carrier, service, change etc.. EasyPost has everything included up front and accessible at all times. The value for money compared to the likes of Metapack, Scurri etc.. is phenomenal Review collected by and hosted on G2.com. What do you dislike about EasyPost? There are some carriers or services that are missing (such as UPS Access Points) and the customer support is on US hours, which is challenging for a UK based company Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? EasyPost allows us to access a huge library of carriers and instantly change carrier, service, and options with minimal configuration changes. Some competitors require scopes of works, change requests, huge payments to do what EasyPost lets you do for free, and instantly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/17/2022 "Excellent customer support" 4/5 What do you like best about EasyPost? Quick, helpful customer support. Ability to integrate with multiple carriers and decent prices Review collected by and hosted on G2.com. What do you dislike about EasyPost? Sometimes API issues occur causing tracking numbers not to come through. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Integrating EasyPost with my third part shipping software was simple and enabled me to focus on more advanced scenarios Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan B.") AB Alan B. Owner Small-Business (50 or fewer emp.) 2/3/2022 "Great Service - Efficient and affordable way to run an ecommerce store." 4.5/5 What do you like best about EasyPost? We have been using EasyPost for years. The customer service is outstanding and it was easy to integrate with our custom website and easily compare prices and ship between USPS, UPS, FedEx and DHL. Review collected by and hosted on G2.com. What do you dislike about EasyPost? The search feature when trying to look up a specific past label could be improved. It used to be simple to find a customer's label within their portal by searching by name, but now it's a little more tricky. It's rare, and I'm not sure if it's just an issue with our internet or the EasyPost servers, but once in a while, the API calls take more time than normal. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Easypost allows us to quickly see the different shipping options from multiple shipping carriers and select the best and most affordable option for our needs. Our website is custom-built, so its API flexibility was a big-time problem solver. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![William G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William G.") WG William G. CTO Small-Business (50 or fewer emp.) 8/18/2022 "The best in the biz!" 5/5 What do you like best about EasyPost? EasyPost never goes down. It is always reliable and has a great API. Review collected by and hosted on G2.com. What do you dislike about EasyPost? Some of the API can be confusing, but support is always available within a reasonable amount of time. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Problem - the local post office. Solution - our integration. Review collected by and hosted on G2.com. Show More 12/8/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Mid-Market (51-1000 emp.) 8/18/2022 "It is simple and easy !" 4.5/5 What do you like best about EasyPost? we have easy access to all of our shipments and it is easy to ask for a refund. The data base is nicely set up. Tracking number are linked to dynamic ship NAV Review collected by and hosted on G2.com. What do you dislike about EasyPost? We can't directly cancel a label and we can't ask for a refund if it has been more than 24 hours that the label has been printed. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Finding the tracking number and the shipping prices when it's time to do the invoicing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Heath C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heath C.") HC Heath C. VP Product Mid-Market (51-1000 emp.) 3/1/2022 "A fantastic shipping platform with a wide range of carriers, features and best of all: Support." 5/5 What do you like best about EasyPost? Easypost provides an excellent platform for a range of logistics needs. By using a common interface or model, it's easy to add new carriers and services to any platform. Review collected by and hosted on G2.com. What do you dislike about EasyPost? In some cases, API calls to Easypost are often different than those to a carrier directly to rate or acquire labels. There is a need to have some shipping expertise in some cases, but this is not an unreasonable expectation. It would be great if Easypost had a Shipping 101 book or guide. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? We needed to rate across multiple carriers globally from different ship from countries. And, we leverage package tracker functionality to create and maintain an air traffic control center-like dashboard of activity and locations of shipments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 7/19/2022 "Easypost has really helped our business" 5/5 What do you like best about EasyPost? The best part about EasyPost is their API that integrates with hundreds of carriers, therefore we only need to support a single API for all our carriers. They are a great company to work with. Review collected by and hosted on G2.com. What do you dislike about EasyPost? No serious dislikes, the API is really stable, and the customer support is great. They do charge fees if you add funds by credit card, but bank transfers are free. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? They solve all our shipping problems, from carrier rating to purchasing and then tracking the packages as they ship out. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jason D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason D.") JD Jason D. Vice President of Information Technology Small-Business (50 or fewer emp.) 12/8/2021 "EasyPost integration saves time and money" 5/5 What do you like best about EasyPost? Our ERP system, Odoo, has an integration with EasyPost. The integration saves time and money since the product dimensions and weight are already stored in the ERP. All that is left to do is to indicate how many of each product is in the package/s for the delivery. Then the information is sent to EasyPost, which returns the shipping label/s to Odoo along with the tracking numbers, which Odoo conveniently adds to the generated packing list/s. Review collected by and hosted on G2.com. What do you dislike about EasyPost? The Odoo v13 integration doesn't always work and will sometimes not receive the labels back from EasyPost. I believe that they tried to fix this intermittent issue recently as the whole system was down for a few days but was back after we returned from the Thanksgiving Holiday. When the error occurs, I have to login to EasyPost and download the labels and attach them to the delivery in Odoo manually. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Shipping used to take a lot longer. Nearly all of our orders are shipped to customers. Also, 90% of our customers are new to us, so we noticed significant time savings not manually entering addresses on each shipping company's website. We never even have to leave our ERP system. Review collected by and hosted on G2.com. 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