--- title: EasyPost Reviews meta\_title: 'EasyPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 121 reviews by the users' company size, role or industry to find out how EasyPost works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 121 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### EasyPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [(3 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of EasyPost ##### 1. Customer Support Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [ See 3 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you like about EasyPost? EasyPost has great support. They respond quickly and have always been able to help me. ##### 2. Ease of Use Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 3. Navigation Ease Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 4. Onboarding Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ##### 5. User Interface Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ### 5 Cons or Disadvantages of EasyPost ##### 1. Complexity Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 2. Limited Integrations Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you dislike about EasyPost? More integrations would be nice (freight carriers). ##### 3. Not User-Friendly Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 4. Poor Customer Support Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) See Related User Reviews ![Jerry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry P.") JP Jerry P. Small-Business (50 or fewer emp.) 0.0/5 "Why wouldnt an internet company be able to do support 24/7?" What do you dislike about EasyPost? Hard to say what I dilike the most as I cannot keven get in to use the account...the AI do nothing, and god forbid anyone would work past bankers hour ##### 5. Poor Implementation Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you dislike about EasyPost? Working through the issues with the .csv file upload ## Top-Rated Alternatives [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship") Easyship 4.4/5(179) ](https://www.g2.com/products/easyship/reviews) [ ![Stamps.com](https://images.g2crowd.com/uploads/product/hd_favicon/923b158f933bfd00b15591557831f043/stamps-com.svg "Stamps.com") Stamps.com 4.3/5(113) ](https://www.g2.com/products/stamps-com/reviews) [ View All Alternatives ](https://www.g2.com/products/easypost/competitors/alternatives) PC Paul C. Small-Business (50 or fewer emp.) 7/31/2023 "Great Shipping Aggregator!" 5/5 What do you like best about EasyPost? Super easy to set up the account & the amount we are saving on shipping [& passing those savings onto our customers] is tremendous! So much less expensive than UPS Wordship. Review collected by and hosted on G2.com. What do you dislike about EasyPost? It is not intiuitve on the process for shipping a package outside of our wordpress/woo commerce website. For example, shipping a product that a customer purchases from us at our physical store location. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? In 2022, we had many website customers who abandoned their carts when they got to the ship pane and saw how expensive UPS residential shipping was. Since, installing EasyPost, we have seen our abandoned carts diminish to almost zero & our number of sales per month has substantially increased. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Carter L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carter L.") CL Carter L. Small-Business (50 or fewer emp.) 8/1/2023 "Reliable and Comprehensive" 4/5 What do you like best about EasyPost? Easypost has a stellar API and offer integrations to \*most\* carriers that the average business will need, with the exception of some last mile and local couriers. We have a business account with them and as such, we have an account rep. In the past, our reps would seemingly change every few weeks so there was no real relationship built. However, over the past couple of months, we are now paird up with Wyatt Kincaid and he has been awesome! Review collected by and hosted on G2.com. What do you dislike about EasyPost? From a business point of view, they do not have very competitive rev share opportunties and you have to pay for their support services. We are also forced to pay a fee to waive label generation fee's for our customers even though we bring them quite a bit of volume. I'd like to see them get more competitive in this area to entise their partners to push more volume their way. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? connecting to all the various carrier and courier services out there. Label generation and rate shop. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 11/17/2022 "Very easy to use" 4.5/5 What do you like best about EasyPost? I really like using EasyPost as it integrates seamlessly with my return portal API. Our customers are able to easily generate return labels with minimal intervention from us. Review collected by and hosted on G2.com. What do you dislike about EasyPost? Would love to have a more user-friendly UI and the ability to allow us to generate manual labels. Also a little hard to debug if there are issues, however, their customer support is very helpful. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? It avoids us from having Customer Service intervene for all customer returns. We no longer need to manually generate labels for our customers for any of our carriers. Saves a lot of time! Review collected by and hosted on G2.com. Show More 11/16/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![James L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James L.") JL James L. Chief Operations Officer Small-Business (50 or fewer emp.) 7/31/2023 "Just like the box says, its Easy to use!" 5/5 What do you like best about EasyPost? We use Easypost to integrate into Loop our Returns portal, and it couldn't be any easier if you tried. We've loved building it into our tech stack and we find the integrations is simple and the platfrom is a breeze to use. Having the API Connections lets you make the program talk to whatever you need it to. Fast Simple and great. Review collected by and hosted on G2.com. What do you dislike about EasyPost? There's honestly not much to dislike, it does what it said it would out of the box, it ships things. Maybe having a customizable dashboard in its colours would be cool, not the biggest fan of blue haha but otherwise its good. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? We use Easypost to integrate into Loop returns, Loop needs to generate a label and we use Easypost via the API to talk to our Australia Post account to easily generate return labels Review collected by and hosted on G2.com. Show More 9/26/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SS Sherie S. Small-Business (50 or fewer emp.) 2/15/2024 "Easy with Easypost" 4.5/5 What do you like best about EasyPost? Simplified and easy-to-understand tracking and tools. Review collected by and hosted on G2.com. What do you dislike about EasyPost? Have not had any issues thus far. Customer service responded quickly to questions. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? We can view shipping data at the click of a button. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller KM Klint M. Vice President Small-Business (50 or fewer emp.) 2/14/2023 "Saved us a ton of money on return shipping labels" 5/5 What do you like best about EasyPost? We used EasyPost to integrate return shipping labels to recycle our products. We were exclusive with one carrier before, which would charge extra fees once return labels were scanned. After integrating easy post into our return shipping forms, we've saved hundreds of dollars a month by rate shopping and using accurate package dimensions and weights. Excellent product. Review collected by and hosted on G2.com. What do you dislike about EasyPost? No complaints so far using EasyPost. The portal is easy to navigate and review entries. Our use case is simple so perhaps more enterprise-level organizations might find limitations at scale. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? We spent too much on one carrier for our return shipping label program. We've saved hundreds every month by implementing EasyPost into our own return shipping form. Review collected by and hosted on G2.com. Show More 5/4/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 11/17/2022 "Great shipping integration, just about perfect" 4.5/5 What do you like best about EasyPost? Very easy to setup carriers and API connection to our ERP system. Works well for rates as well as labels and handles international shipments very well. Reconciling shipment costs very easy and straightforward. Review collected by and hosted on G2.com. What do you dislike about EasyPost? ACH funding can take a few days to process, only really an issue if shipment volume spikes unexpectedly. Manual shipment process on website is not the best but 99% of our shipments are handled through API which works great. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Helped us integrate our shipping carriers with our ERP system to generate rate quotes and shipping labels for Fed-Ex/UPS/USPS shipments. Works better than competitors for international shipments and flat rate options. Review collected by and hosted on G2.com. Show More 7/31/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Warehousing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Warehousing") UW Verified User in Warehousing Small-Business (50 or fewer emp.) 7/31/2023 "Solid Partner" 5/5 What do you like best about EasyPost? Easy integration into our existing 3PL software as well as shipping accounts. Very competitive pricing. Review collected by and hosted on G2.com. What do you dislike about EasyPost? EasyPost does not autometically connect to our bank account so pulls from the bank account are instant. We have a $5k min ballence we keep in the account to act as a buffer. I wish you could have a little more buffer because of the time it takes to pull money from bank account. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Clear pricing between all shipping carriers. Allows for easy billing to our 3PL clients. Straight forwards interface with solid backend API that is easy to work with. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Wes P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wes P.") WP Wes P. Small-Business (50 or fewer emp.) 8/1/2023 "EasyPost has been a game changer for our company!" 5/5 What do you like best about EasyPost? Great customer service that is always fast to respond to questions or concens. My programmers find the API easy to work with. Highly recommended for any company needed help with shipping. Review collected by and hosted on G2.com. What do you dislike about EasyPost? No complaints about EasyPost. The EasyPost team has been able to resolve and issues we've ran into! Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Return shipping labels and website intregration. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 2/15/2024 "Good service" 4/5 What do you like best about EasyPost? Easypost is a good service which makes integration easy. Review collected by and hosted on G2.com. What do you dislike about EasyPost? The rates can fluctuate and sometimes seem higher than usual. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Integration with EasyPost beat out other comapnies. Review collected by and hosted on G2.com. 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