--- title: EasyPost Reviews meta\_title: 'EasyPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 121 reviews by the users' company size, role or industry to find out how EasyPost works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 121 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### EasyPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [(3 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of EasyPost ##### 1. Customer Support Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [ See 3 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you like about EasyPost? EasyPost has great support. They respond quickly and have always been able to help me. ##### 2. Ease of Use Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 3. Navigation Ease Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 4. Onboarding Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ##### 5. User Interface Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ### 5 Cons or Disadvantages of EasyPost ##### 1. Complexity Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 2. Limited Integrations Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you dislike about EasyPost? More integrations would be nice (freight carriers). ##### 3. Not User-Friendly Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 4. Poor Customer Support Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) See Related User Reviews ![Jerry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry P.") JP Jerry P. Small-Business (50 or fewer emp.) 0.0/5 "Why wouldnt an internet company be able to do support 24/7?" What do you dislike about EasyPost? Hard to say what I dilike the most as I cannot keven get in to use the account...the AI do nothing, and god forbid anyone would work past bankers hour ##### 5. Poor Implementation Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you dislike about EasyPost? Working through the issues with the .csv file upload ## Top-Rated Alternatives [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship") Easyship 4.4/5(179) ](https://www.g2.com/products/easyship/reviews) [ ![Stamps.com](https://images.g2crowd.com/uploads/product/hd_favicon/923b158f933bfd00b15591557831f043/stamps-com.svg "Stamps.com") Stamps.com 4.3/5(113) ](https://www.g2.com/products/stamps-com/reviews) [ View All Alternatives ](https://www.g2.com/products/easypost/competitors/alternatives) ![Verified User in Packaging and Containers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Packaging and Containers") EP Verified User in Packaging and Containers Small-Business (50 or fewer emp.) 5/21/2024 "We use EasyPost for all our shipments! It is easy to use with all the carriers we work with" 5/5 What do you like best about EasyPost? We use EasyPost through an API and we are very satisfied about the easyness of use and how it was easy to integrate. We also love their committment to green and sustainable transportation. Review collected by and hosted on G2.com. What do you dislike about EasyPost? We started using EasyPost over 3 years ago and experienced some UI issues at the beginning when using the website. They have improved the UI and it is much better now already. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? It helps us select the best carrier for each specific shipment Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Warehousing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Warehousing") AW Verified User in Warehousing Small-Business (50 or fewer emp.) 7/31/2023 "Easypost is a great partner and has great resources" 5/5 What do you like best about EasyPost? The ease of their API and how helpful their support team is. Review collected by and hosted on G2.com. What do you dislike about EasyPost? Nothing comes to mind. They have been great partners for the last 6-7 years and always are willing to jump in and help if there is an issue. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? They are helping us produce parcel labels for our customers. Review collected by and hosted on G2.com. Show More 4/12/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KS Kristen S. Small-Business (50 or fewer emp.) 7/31/2023 "Hands Off and Easy" 3.5/5 What do you like best about EasyPost? I like that you can set a re-load amount so I don't have to keep track of how much money is on the account. I also think that the tracking links that are shared when are pretty slick looking and easy for our clients to follow. Review collected by and hosted on G2.com. What do you dislike about EasyPost? I don't have any really. When I first started I was confused about the adjustment rates and how to use the actual site (as opposed to using services through Printavo), but things are easy so I rarely have to use the site itself. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? They seem to be pretty hands off, meaning after you are setup its easy to just let it run at its best and things will be taken care of. It's one less thing to have to keep a close eye on or check the status of constantly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 11/9/2023 "Simple, Easy, and Affordable" 4.5/5 What do you like best about EasyPost? As a smaller commerce company, we ship out hundreds of packages a day. To rate shop multiple carriers separately is a hassle, and EasyPost makes it easy to rate shop every shipper in one go. Their API is super simple and easy to use and is very fast in returning rates and labels. Their support is also fantastic and very quick to respond to questions. Review collected by and hosted on G2.com. What do you dislike about EasyPost? When using multiple brands, it is a bit intensive to create branded tracking for each brand. A UI to handle child accounts would be very much welcomed rather than having to utilize the API to handle this. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Having to rate shop multiple carriers is tedious in code, and EasyPost makes it very simple with their one-call API. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SY SAM Y. Mid-Market (51-1000 emp.) 2/17/2024 "no so easy" 1.5/5 What do you like best about EasyPost? can link to different account, easy to use Review collected by and hosted on G2.com. What do you dislike about EasyPost? the accounting finance is not so good. totally is not clear, need many times to check it. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? easy to link to other carrier Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Noah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noah G.") NG Noah G. Senior Operations Manager Small-Business (50 or fewer emp.) 2/22/2024 "EasyPost is a great add to your biz" 3.5/5 What do you like best about EasyPost? EasyPost is easy to use and a good service Review collected by and hosted on G2.com. What do you dislike about EasyPost? pricing could be better, competing services are offering better deals Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Solving our return label situation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JF Jeremy F. Small-Business (50 or fewer emp.) 2/15/2024 "This is a great service for shipping with external vendors" 5/5 What do you like best about EasyPost? Easy to use and easily connects with our shipping vendors. Review collected by and hosted on G2.com. What do you dislike about EasyPost? Doesn;t automatically import my orders from Amazon or other platforms Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Creating shipping labels with ePost Global Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TH Tony H. Small-Business (50 or fewer emp.) 2/15/2024 "Easypost" 4/5 What do you like best about EasyPost? Easypost is easy to work with and has made our shipping so simple. Review collected by and hosted on G2.com. What do you dislike about EasyPost? I don't dislike anything about EasyPost. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Easypost has streamlined our shipping department. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Garrett S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garrett S.") GS Garrett S. Small-Business (50 or fewer emp.) 2/15/2024 "Easy" 5/5 What do you like best about EasyPost? As the name suggests, everything is easy to use! Review collected by and hosted on G2.com. What do you dislike about EasyPost? Nothing to dislike, everything is easy to navigate and transparent. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Integration with our web platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Small-Business (50 or fewer emp.) 2/22/2024 "INTEGRATION AT ITS BEST!" 4.5/5 What do you like best about EasyPost? EasyPost integrates with Microsoft Dynamics Business Central. We use EasyPost to process shipments within the WMS application of Business Central. EasyPost's online portal provides a clear database to track shipments, and incorporates all carrier accounts in one centralized portal for rate shopping if needed. Review collected by and hosted on G2.com. What do you dislike about EasyPost? EasyPost's portal does require time to learn where all the funtions are located such as "add carrier", "return shipment" so there is a learning curve. It would be beneficial if the most frequently used functions had hot button's on the main page. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Efficient shipment processing Review collected by and hosted on G2.com. 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