--- title: EasyPost Reviews meta\_title: 'EasyPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 121 reviews by the users' company size, role or industry to find out how EasyPost works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 121 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### EasyPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [(3 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of EasyPost ##### 1. Customer Support Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [ See 3 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you like about EasyPost? EasyPost has great support. They respond quickly and have always been able to help me. ##### 2. Ease of Use Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 3. Navigation Ease Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 4. Onboarding Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ##### 5. User Interface Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ### 5 Cons or Disadvantages of EasyPost ##### 1. Complexity Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 2. Limited Integrations Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you dislike about EasyPost? More integrations would be nice (freight carriers). ##### 3. Not User-Friendly Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 4. Poor Customer Support Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) See Related User Reviews ![Jerry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry P.") JP Jerry P. Small-Business (50 or fewer emp.) 0.0/5 "Why wouldnt an internet company be able to do support 24/7?" What do you dislike about EasyPost? Hard to say what I dilike the most as I cannot keven get in to use the account...the AI do nothing, and god forbid anyone would work past bankers hour ##### 5. Poor Implementation Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you dislike about EasyPost? Working through the issues with the .csv file upload ## Top-Rated Alternatives [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship") Easyship 4.4/5(179) ](https://www.g2.com/products/easyship/reviews) [ ![Stamps.com](https://images.g2crowd.com/uploads/product/hd_favicon/923b158f933bfd00b15591557831f043/stamps-com.svg "Stamps.com") Stamps.com 4.3/5(113) ](https://www.g2.com/products/stamps-com/reviews) [ View All Alternatives ](https://www.g2.com/products/easypost/competitors/alternatives) ![Alex L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex L.") AL Alex L. Production Manager Small-Business (50 or fewer emp.) 8/27/2024 "fast and convenient" 5/5 What do you like best about EasyPost? simple system , fast to learn program, very friendly Review collected by and hosted on G2.com. What do you dislike about EasyPost? it doesn't really have a downside, easypost s straight forward, no rocket science to work with this system Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? time management , quick process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 11/19/2024 "We use it for our 3PL" 4/5 What do you like best about EasyPost? Seeing shipment history is easy, the site is easy to navigate. Review collected by and hosted on G2.com. What do you dislike about EasyPost? How long it takes to apply EFT payments. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Allows me to purchase shipping labels Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![BRANISLAV B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BRANISLAV B.") BB BRANISLAV B. Digital Operations Manager Mid-Market (51-1000 emp.) 8/20/2024 "Excellent Service - Better than expected" 5/5 What do you like best about EasyPost? Easy of connectivity and the access to all the carriers that our business needs to support it. Implementation was easy and the customer support was excellent! Highly recommend! Review collected by and hosted on G2.com. What do you dislike about EasyPost? Not much to complain about, everything that we needed was there. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Ability to connect with all our shipping carriers of choice. It allows us to use 1 platform for all of our needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller PS PollyAnna S. Customer Support Small-Business (50 or fewer emp.) 11/30/2023 "Easy Way to get Postage" 4/5 What do you like best about EasyPost? EasyPost is hands-free service that helps you handle the money side of getting postage for your USPS Packages. Once you set it up, you never have to go back in to buy postage, it's an automatic charge. You can log in at any time to check on you rates. Review collected by and hosted on G2.com. What do you dislike about EasyPost? Unfortunately, there are only two payment options. If you want to go with your Bank Account, it takes 3-5 business days to transfer. That can hinder your postage if you ship constantly throughout the day. It makes us have to transfer a large amount at a time to cover all the postage as we wait for more money to transfer. The Credit Card option charges a 3.75% Convenience Fee that could add up over time. We don't use that option and just increase the amount it automatically adds through our Bank Account Transfer to cover us. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? It enables us to ship USPS easily without having to pay a bill for postage every day/week. It does it automatically and saves us time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![kiernan g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kiernan g.") KG kiernan g. Small-Business (50 or fewer emp.) 11/15/2023 "Great tool - less than optimal support - slow coding" 3.5/5 What do you like best about EasyPost? It supports a ton of carriers and integrates with a ton of front end platforms. We use shipblink front end which requires easypost, and shipblink has been Amazing for us! Their prices for insurance are great. Review collected by and hosted on G2.com. What do you dislike about EasyPost? The customer support is middling. They respond relatively quickly (no chat support, only email). But they make a lot of things an absolute slog to get help with. Worst aspects 1. Insurance claims are painful, slow, convoluted, and dont include the cost of the label, which really hurts for expensive international shipments. Industry standard everywhere else is to include label cost. 2. Adjustments: Their shipping adjustments system is a joke. Finding the shipping adjustments requires manual 30 day reports. Contesting them requires emailing the carriers directly and then hoping some day an adjustment trickles down to easypost. The only way to find out? run a report 30 days later when it is now too late to contest the claim. 3. Updates: Maybe this will change in 2024. But in 2023 Easypost has been behind on every major carrier update rollout when compared to other platforms. When shippo, shopify, pirateship, etc rolled out new Ground Advantage rates and names, easypost got to it...later. When UPS DAP rolled out new Ground Saver rates and everyone else added them, Easypost said "yeah early next year." When Fedex added new express ICP rates, Easypost said "oh yeah sorry we havnt added that yet, maybe next year" 4. Programming fixes/requests: Easypost has been slow and refusing to make updates to their integrations with carriers or add new carriers for most of 2023. I get that things get busy, but...hire people!? Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Easypost is providing integration with 3rd party carriers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Mid-Market (51-1000 emp.) 11/14/2024 "Better than stamps.com" 4/5 What do you like best about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the .csv Review collected by and hosted on G2.com. What do you dislike about EasyPost? Working through the issues with the .csv file upload Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Buying and printing shipping labels at bulk (100+ at a time) Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Small-Business (50 or fewer emp.) 5/28/2024 "Always Easy" 4/5 What do you like best about EasyPost? It integrates with the software (Printavo) that we use for e-commerce Review collected by and hosted on G2.com. What do you dislike about EasyPost? Sometimes the updates needed are delayed. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Allows our shipping to be qutomated and limits the amount of work that someone else needs to do. Review collected by and hosted on G2.com. Show More 11/15/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 5/21/2024 "The best shipping API" 5/5 What do you like best about EasyPost? EasyPost has the best shipping API out there. Other ones have missing documentation, do things in a weird way, or require a lot of work to integrate. EasyPost also has very good and responsive support agents. Review collected by and hosted on G2.com. What do you dislike about EasyPost? There are a couple USPS features missing from EasyPost, such as the inability to use paper return receipts or print postage correction labels. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? EasyPost turns days of developer time into hours by making it very straightforward and simple to go from nothing to printing postage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JR Jordan R. Direct of Administration & Technology Small-Business (50 or fewer emp.) 2/15/2024 "Very simple Shipping API" 5/5 What do you like best about EasyPost? The very easy to implement API just works right out of the box, with a simple dashboard that doesn't overcomplicate things. Review collected by and hosted on G2.com. What do you dislike about EasyPost? The documentation seems a little bit dated, specificly for Node.js. However the api itself is simple to use so it isn't hard to figure it out on your own. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Integrating a shipping system into Business Central being used to for a shipping cost estimator for our users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris B.") CB Chris B. Director of Ecommerce Mid-Market (51-1000 emp.) 2/15/2024 "Perfect shipping platform for what we were looking for!" 5/5 What do you like best about EasyPost? I had never heard of Easypost until we were upgrading our order fulfillment process. Easypost was referred by our new Middleware and integrating has been seemless. I would recommend to anyone looking for a shipping platform. Review collected by and hosted on G2.com. What do you dislike about EasyPost? So far we haven't run into any cons of using EasyPost. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? We needed a shipping solution that integrated with our Middleware and EasyPost does the job. Review collected by and hosted on G2.com. 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