--- title: EasyPost Reviews meta\_title: 'EasyPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 121 reviews by the users' company size, role or industry to find out how EasyPost works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 121 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### EasyPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [(3 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [(1 mentions)](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of EasyPost ##### 1. Customer Support Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. [ See 3 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1252214&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you like about EasyPost? EasyPost has great support. They respond quickly and have always been able to help me. ##### 2. Ease of Use Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251937&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 3. Navigation Ease Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943121&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "We use it for our 3PL" What do you like about EasyPost? Seeing shipment history is easy, the site is easy to navigate. ##### 4. Onboarding Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943222&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ##### 5. User Interface Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251958&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you like about EasyPost? Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the ### 5 Cons or Disadvantages of EasyPost ##### 1. Complexity Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251714&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 2. Limited Integrations Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943242&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great support" What do you dislike about EasyPost? More integrations would be nice (freight carriers). ##### 3. Not User-Friendly Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=2041841&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Too complicated" What do you dislike about EasyPost? It makes a simple thing complicated. Too many steps ##### 4. Poor Customer Support Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1251849&qs=pros-and-cons#reviews) See Related User Reviews ![Jerry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry P.") JP Jerry P. Small-Business (50 or fewer emp.) 0.0/5 "Why wouldnt an internet company be able to do support 24/7?" What do you dislike about EasyPost? Hard to say what I dilike the most as I cannot keven get in to use the account...the AI do nothing, and god forbid anyone would work past bankers hour ##### 5. Poor Implementation Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. [ See 1 mentions ](https://www.g2.com/products/easypost/reviews?filters%5Bsentiment_snippet%5D=1943218&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Better than stamps.com" What do you dislike about EasyPost? Working through the issues with the .csv file upload ## Top-Rated Alternatives [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship") Easyship 4.4/5(179) ](https://www.g2.com/products/easyship/reviews) [ ![Stamps.com](https://images.g2crowd.com/uploads/product/hd_favicon/923b158f933bfd00b15591557831f043/stamps-com.svg "Stamps.com") Stamps.com 4.3/5(113) ](https://www.g2.com/products/stamps-com/reviews) [ View All Alternatives ](https://www.g2.com/products/easypost/competitors/alternatives) ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 8/19/2022 "One API for all your shipping integrations." 5/5 What do you like best about EasyPost? Easypost delivers on its promise to help developers create a single point of integration for multiple shipping carriers. Review collected by and hosted on G2.com. What do you dislike about EasyPost? There have been a few issues with the smaller carriers' integrations. Not the fault of Easypost, but something to deal with all the same. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Easypost makes it easy for us to choose the most cost-effective shipping option for our fulfillment process at a glance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 11/17/2022 "Highly recommend easy post" 5/5 What do you like best about EasyPost? Easy post helps us automate out label creation and integrates perfectly into our erp system Review collected by and hosted on G2.com. What do you dislike about EasyPost? Nothing really to complain about other than it wouldn't take my Canadian credit card Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Easy post helps solve the automatic generation of labels and receiving rates in real time between all the carrieds Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 11/18/2022 "Powerful tool to manage multiple carriers" 4/5 What do you like best about EasyPost? - Good API documentation - Easy implementation for incremental carries (after initial setup) Review collected by and hosted on G2.com. What do you dislike about EasyPost? - Error handling is opaque - it's not clear what causes errors - More downtime than we'd like Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? EasyPost helps us manage shipments with multiple carrier partners Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chase S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chase S.") CS Chase S. Logistics Manager Mid-Market (51-1000 emp.) 4/14/2022 "Great service with ok support" 3.5/5 What do you like best about EasyPost? Platform is easy to use and reporting is very good! Review collected by and hosted on G2.com. What do you dislike about EasyPost? Support team seems to lack knowledge of industry. Review collected by and hosted on G2.com. Recommendations to others considering EasyPost: Easypost is a great interface to connect shippers and carriers, but lacks some abilty to customize the solution. Support team is well-intentioned, but its hard to be confident in their guidance. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Easypost makes it easy to connect multiple carriers and diagnose issues. Reporting is easy to retrieve. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/18/2022 "Easypost makes it simple for us" 4/5 What do you like best about EasyPost? They have a very understanding and friendly account management team. Review collected by and hosted on G2.com. What do you dislike about EasyPost? That their service is very limited and documentation could be made better Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? They're adding more carriers enabling single implementation for us that'll simplify our lives Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael M.") MM Michael M. Head of Operations Small-Business (50 or fewer emp.) 4/12/2022 "EasyPost is literally the easy way to generate postage! Love this software" 4.5/5 What do you like best about EasyPost? The API is very, very easy and well documented and the website is easy to interact with as well. The tracking pages are top-notch and our customers love them. Review collected by and hosted on G2.com. What do you dislike about EasyPost? There's honestly not much to dislike. Even the pricing is super simple (and free for low volumes). Review collected by and hosted on G2.com. Recommendations to others considering EasyPost: Stop looking at others! Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? API integration across multiple carriers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 3/1/2022 "Simple and reliable" 5/5 What do you like best about EasyPost? We've been using EasyPost for years. It has been a crucial piece of our logistics stack. The service has been utterly reliable and they consistently add new features. They also provide quick and efficient customer service. Review collected by and hosted on G2.com. What do you dislike about EasyPost? I wish that we could pay by credit card without an additional fee, because our Amex Gold card provides 4x points on shipping/postage. However, it's understandable that EasyPost needs to pass on credit card fees. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? We use EasyPost to purchase postage for all of our shipments. It has allowed us to easily switch between providers as pricing and needs have changed over time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 8/23/2022 "Easy Choice" 4/5 What do you like best about EasyPost? The EasyPost API docs and examples make it easy for any engineer to customize and utilize. Review collected by and hosted on G2.com. What do you dislike about EasyPost? The iinabiility to update our account email address is annoying Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? Postage purchasing through multiple carriers via a single API and retrieving tracking status' Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 3/1/2022 "Easypost Review - MTailor" 4/5 What do you like best about EasyPost? EasyPost makes it easy to purchase labels, handle tracking, and audit our shipment history. Review collected by and hosted on G2.com. What do you dislike about EasyPost? I wish that it were easier to get reports from the EasyPost dashboard that showed a longer timeframe and included all the data I need at-a-glance. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? EasyPost has enabled us to capitalize on discounts with USPS without having to go through the labyrinth of USPS support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 4/12/2022 "Love Easypost. Love Jared" 5/5 What do you like best about EasyPost? It's free and easy to use. I've been using it for 2 years Review collected by and hosted on G2.com. What do you dislike about EasyPost? I think it can be more compatible with FedEx. Review collected by and hosted on G2.com. What problems is EasyPost solving and how is that benefiting you? I'm solving shipping and logistics issues. And benefiting w savings. Review collected by and hosted on G2.com. 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