--- title: EasyPost Reviews meta_title: 'EasyPost Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 122 reviews by the users' company size, role or industry to find out how EasyPost works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 122 scale: '5' date_modified: '2026-08-12' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # EasyPost Reviews **Vendor:** EasyPost **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.2/5.0 **Total Reviews:** 122 ## About EasyPost EasyPost is a fast, reliable and flexible multi-carrier shipping API that integrates 100+ global carriers such as USPS, UPS, FedEx and DHL. EasyPost gives small to enterprise-level businesses the ability to rate shop between carriers, track packages, validate addresses, and get insurance for their parcels. EasyPost helps avoid month-long integrations, lengthy carrier documentation, and time-consuming updates. EasyPost currently serves 15,000+ customers and offers world class support that boasts a 90% Customer Satisfaction Score (CSAT). Some of those customers include: Jet.com (Walmart), eBay, Allbirds, Casper, Acumatica, Odoo, Shipmonk, Whiplash, 1-800 Flowers, ShipBob and WooCommerce. ## EasyPost Pros & Cons **What users like:** - Users praise EasyPost for its **exceptional customer support** , highlighting quick responses and informative assistance during onboarding. (3 reviews) - Users find **Ease of Use** in EasyPost, enjoying effortless navigation and straightforward access to shipment history. (1 reviews) - Users find **navigation ease** in EasyPost, enjoying effortless access to shipment history and overall site usability. (1 reviews) - Users praise the **great customer service** during onboarding, making the learning process smooth and efficient. (1 reviews) - Users appreciate the **intuitive UI** and excellent customer service offered during onboarding and file uploads. (1 reviews) **What users dislike:** - Users find that EasyPost has too many steps, making a **simple process unnecessarily complicated**. (1 reviews) - Users feel the need for **more integrations** , especially with freight carriers, to enhance their experience with EasyPost. (1 reviews) - Users find that EasyPost can be **not user-friendly** , with too many steps complicating simple tasks. (1 reviews) - Users express frustration over **poor customer support** , citing unresponsive service and limited availability during business hours. (1 reviews) - Users often face **poor implementation** of the .csv file upload, leading to frustration and delayed processes. (1 reviews) - Users still face **UI inconsistency** with EasyPost, affecting accessibility and support during critical business hours. (1 reviews) ## EasyPost Reviews ### 1. no so easy **Rating:** 1.5/5.0 stars **Reviewed by:** SAM Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2024 **What do you like best about EasyPost?** can link to different account, easy to use **What do you dislike about EasyPost?** the accounting finance is not so good. totally is not clear, need many times to check it. **What problems is EasyPost solving and how is that benefiting you?** easy to link to other carrier ### 2. Good for the basics, but you're on your own if there's any major issues **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about EasyPost?** As a shipping API, Easypost is exactly that and it works well. Technical support regarding the API is also good. As long as all you need is the shipping API and answers to technical questions, everything will be great, but know that you and API will be mostly on your own. **What do you dislike about EasyPost?** Beyond the API, the online interface is clumsy to use and lacking the ability to get information that you should be able to (you can't get any details about rebilled charges to your Easypost balance with having your own code to access that through the API, how can this be???). If you have any more significant problems, do not expect any support or resolution from Easypost. We used Easypost's own new DHL service when it came out to send some packages, however after delivery they came back with absurd rebilled adjustments and claims that packages weighed 3056 lbs. After multiple emails back and forth, it became apparent to us that a) the issue likely happened because when Easypost first rated the shipment their system converted between weight/dimension units incorrectly, b) Easypost would not admit to there being any issue on their part, and c) it seemed to us that their support agents were providing unhelpful and ignorant responses to avoid dealing with the problem Easypost created. I think Easypost knows that it is unlikely for a few hundred dollars of incorrectly billed shipments they refuse to correct to go to litigation and it is disappointing that this was their support approach. **What problems is EasyPost solving and how is that benefiting you?** When we started using Easypost, they were the best solution and price point for a simple shipping API. However, now are many other similar services doing the exact same thing, so if we had to start over and develop new systems we would likely not use Easypost again. ## EasyPost Discussions - [What does EasyPost do?](https://www.g2.com/discussions/what-does-easypost-do) - 1 comment - [View EasyPost pricing details and edition comparison](https://www.g2.com/products/easypost/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A37%3A52+-0500&secure%5Bsession_id%5D=c0dd1b26-4629-4fd9-9c5f-6ba72fa34b54&secure%5Btoken%5D=f93d954fc1366cfc7153068240dca658deacd11b57f37d29cd925dca7f4876b5&format=llm_user) ## EasyPost Features **Labels** - Label Printing - Return labels - Bar codes - Shipping Labels **Order management** - Shipment Tracking - Third-Party Integrations - Manage orders - Order Status - Shipping Services Integration - Package Tracking - Status Tracking - Delivery Tracking **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services - Auditing & Claim Filing Services **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products **Additional Functionality** - AI Copilot - Shipping Optimization - Cost Recovery - Refund Opportunity Identification - Third Party Management - Generative AI - Automated Claim Filing - Package Analytics - Audit Management - Exceptions Management - Predictive Analytics - Carrier Invoice Auditing - Data Import/Export - Alerts/Notifications - Supplier Management - Container Shipping - Reporting/Analytics - Ground Shipping - Quotes/Estimates - Invoice Management - Import/Export Management - Activity Dashboard - Bills of Lading - Customizable Branding - Accounting - EDI - Returns Management - Parcel Shipping - Air Shipping - Customer Database - Claims Management - Discount Management - Transportation Management - Shipping Management - Shipment Price Calculation - Barcode/Ticket Scanning - Warehouse Management - Order Management - Real-Time Updates - API - Purchase Order Management - Inventory Management - Freight Shipping - Search/Filter - Ocean Shipping - eCommerce Management - Multi-Location - Workflow Automation ## Top EasyPost Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (175 reviews) - [Stamps.com](https://www.g2.com/products/stamps-com/reviews) - 4.3/5.0 (113 reviews)