---
title: EasyConnect Video Chat for Genesys Reviews
meta_title: 'EasyConnect Video Chat for Genesys Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how EasyConnect Video Chat for Genesys works for a business like yours.
date_modified: '2024-10-31'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---


# EasyConnect Video Chat for Genesys Reviews
**Vendor:** CCR  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About EasyConnect Video Chat for Genesys
EasyConnect Video makes it possible to manage face-to-face communications on all PC&#39;s and mobile devices within the Genesys call center environment. Using the WebRTC infrastructure, EasyConnect Video automatically optimizes sound quality and video resolution while providing a secure video communication.






- [View EasyConnect Video Chat for Genesys pricing details and edition comparison](https://www.g2.com/products/easyconnect-video-chat-for-genesys/reviews?open_modal_url=%2Fproducts%2Feasyconnect-video-chat-for-genesys%2Fwishlists%3Fhost_path%3D%252Fproducts%252Feasyconnect-video-chat-for-genesys%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A32%3A42+-0500&secure%5Bsession_id%5D=d8f788e3-8239-4849-840f-4e1f93d929b9&secure%5Btoken%5D=e5a16aba8d5f18d7b4bb5cc02d1a8247897e08ea94ff78d44b9b51462896b38a&format=llm_user)

## EasyConnect Video Chat for Genesys Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top EasyConnect Video Chat for Genesys Alternatives
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