--- title: Ease Reviews meta_title: 'Ease Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1446 reviews by the users' company size, role or industry to find out how Ease works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1446 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Ease Reviews **Vendor:** Employee Navigator **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,446 ## About Ease Ease helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 75,000 SMBs use Ease for benefits and HR. ## Ease Pros & Cons **What users like:** - Users find the **ease of use** in setting up and navigating the system exceptionally beneficial for clients and employees. (3 reviews) - Users appreciate the **simplicity** of Ease, finding it user-friendly and straightforward for setting up clients and benefits. (3 reviews) - Users find Ease's **easy setup** beneficial for quickly onboarding clients and managing benefits effortlessly. (2 reviews) - Users value the **ease of understanding** of Ease, finding it self-explanatory and straightforward. (1 reviews) - Users appreciate the **easy access** of Ease, making it ideal for new brokers and small companies. (1 reviews) - Easy Management (1 reviews) - Easy Tracking (1 reviews) - Implementation Ease (1 reviews) - Navigation Ease (1 reviews) - Users love the **simple aesthetics and navigation** of Ease, making it very user-friendly and self-explanatory. (1 reviews) **What users dislike:** - Users find **integration issues** with payroll and HR features, limiting the overall experience and functionality. (1 reviews) - Users find the **limited options** of Ease make it feel unnecessary, almost as if it should integrate with Gusto. (1 reviews) - Users find the **limited customization** options in Ease make it feel unnecessary, as if it could be integrated with Gusto. (1 reviews) - Users find the **limited options** in Ease almost unnecessary, suggesting it could have been integrated with Gusto. (1 reviews) - Users find the **integration limitations** with payroll and HR features to be a notable downside of Ease. (1 reviews) - Users find **payroll integration issues** with Ease, limiting its overall functionality compared to other HR features. (1 reviews) ## Ease Reviews ### 1. Review of the EASE Portal **Rating:** 2.5/5.0 stars **Reviewed by:** Mary W. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Ease?** The simplicity of the site, enrollment and that is about it. **What do you dislike about Ease?** Not being able to print ID cards for employees **What problems is Ease solving and how is that benefiting you?** n/a ### 2. EASE of Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Ease?** Ease enabled us to deduct our employees' health insurance premiums before taxes are taken out of their checks. It was simple to set up and works perfectly. Does everything we needed with EASE. **What do you dislike about Ease?** I wish I had known more about the available features from Ease. I've only recently, and by accident, discovered that it also comes with some other great features that we could have been using all along. **What problems is Ease solving and how is that benefiting you?** We've solved the problem of having our staff pay taxes on their income and then pay their medical benefit premiums. We've realized the benefits of how this makes our staff pay go further and therefore increases staff happiness. ### 3. Great for open enrollment! **Rating:** 5.0/5.0 stars **Reviewed by:** Randie A. V. | Senior Director of People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Ease?** Ease helped us move from paper to digital and made open enrollment a breeze. **What do you dislike about Ease?** We did have some initial flow issues at implementation, but I expected that. Once the kins were worked out, everything was fine. **What problems is Ease solving and how is that benefiting you?** Benefits enrollment ### 4. Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Jessi H. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Ease?** Very easy to use- the benefits are listed clearly. **What do you dislike about Ease?** We had a couple of glitches- the vision premiums were listed as 0 for several employees. **Recommendations to others considering Ease:** Definitely use it! **What problems is Ease solving and how is that benefiting you?** Streamlining benefits enrollment. ### 5. Easy to use, effective platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Ease?** -Good user experience for both employees **What do you dislike about Ease?** and admin -Good reporting capabilities -Smooth enrollment experience No real cons to include. **What problems is Ease solving and how is that benefiting you?** Ease helps us track our enrollments and export changes to carriers. It's easy for employees to use as well. ### 6. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Ease?** So easy to compile our employees' benefit choices and add/subtract information as needed, all in one place **What do you dislike about Ease?** Takes a lot of entries to log in, e.g. company.ease.com, then email, then password. **What problems is Ease solving and how is that benefiting you?** Keeping all the benefit choices in one place to add to or subtract from. ### 7. Easy to use and easy to instruct new staff on it's use **Rating:** 4.5/5.0 stars **Reviewed by:** Barry M. | HR Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Ease?** Self enrollment is simple and requires minimal involvement from HR or management. **What do you dislike about Ease?** Nothing. It's all good and very easy to set up an account. **What problems is Ease solving and how is that benefiting you?** It's saves time for the HR staff ### 8. Good Portal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Ease?** The system is extremely user-friendly. The entire portal is easy to navigate through **What do you dislike about Ease?** There isn't anything I have come across to be of dislike. **What problems is Ease solving and how is that benefiting you?** Employee list and health care tracking. ### 9. pretty easy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about Ease?** quick reporting. and a lot of reports to access **What do you dislike about Ease?** finding the area to resend login info to EEs. **What problems is Ease solving and how is that benefiting you?** does not integrate 401k or HSA platform. still have to manually enter into payroll. ### 10. The platform is quite user friendly and easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** SEAN L. | Human Resources Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Ease?** Ease of access to the information you are looking for at all times **What do you dislike about Ease?** Not always being aware when/how enrollments are being sent to people **What problems is Ease solving and how is that benefiting you?** Moving benefits enrollment for employees to an easy to use and navigate platform ### 11. Employees get frustrated with the set up and the starting all over for benefits and signatures. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Ease?** The reports are easy and provide the information **What do you dislike about Ease?** It is not easy to use and hard to understand. Reports can be tricky but once done it is great **What problems is Ease solving and how is that benefiting you?** Benefits are in one area ### 12. Super user friendly!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mikaela M. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Ease?** Step by step walk-throughs are the best! **What do you dislike about Ease?** Not all of my people are tech-savvy..... **What problems is Ease solving and how is that benefiting you?** Recordkeeping and communications with employees. ### 13. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** stephany c. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Ease?** User friendly and easy to use. Made enrollment a much easier process since employees can do it at their own pace. **What do you dislike about Ease?** Employees who don't like to use internet/email have a harder time **What problems is Ease solving and how is that benefiting you?** getting people signed up for a plan that works best for them. ### 14. Great user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Yazmin H. | H, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Ease?** Ease has been user-friendly; I've enjoyed learning how to use it. I love the convenience of sending employees emails with already created templates and reminding them to follow through on benefits enrollment. Support is responsive and helpful. I have also used Ease to enroll in my benefits, and I can say it is also easy to read and follow. Seeing benefit enrollment status and progress is also tremendous and visually appealing. A couple things I'd like to see is the addition of a list, maybe, of what employees still need to finish the enrollment process under the enrollment progress tab and possibly a "send reminder" option to make things a little faster. Also, the possible addition of insurance cards on employee's ease profile, that way the employee is easily able to access it, if lost, and also to request via Ease instead of having to call insurance carrier. **What do you dislike about Ease?** The only thing I can say that I do not like is not having an option like "back to employee list" when in an employee's profile on ease. You have to click three times to get back to the list, and just adding this button would save us some clicks to make it a little easier to get our work done efficiently. **What problems is Ease solving and how is that benefiting you?** We are reducing paperwork, breakdowns of benefits are easy to find for employees, reducing the amount of times they have to call. Easy to locate information for employees as well as changes they make. ### 15. It's a fairly easy to use interface. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Ease?** I like the clean look of the website. It is easy to navigate. **What do you dislike about Ease?** I'm not always sure if I've done all the steps in the procedure. **What problems is Ease solving and how is that benefiting you?** It let's employees look at their info in an easy dashboard. ### 16. Great addition to our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Ease?** The onboarding and enrollment pieces have become a critical piece to our business. **What do you dislike about Ease?** I wish it was just a bit more intuitive to navigate through. **What problems is Ease solving and how is that benefiting you?** It is a one-stop shop for HR and benefits enrollment. ### 17. very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Ease?** easy steps to complete new hire information and step by step enrollment process **What do you dislike about Ease?** It is helpful to have reminders for what's missing for employees. I am not fond of the feed from Ease to Unum; lately it has been giving incorrect information. **What problems is Ease solving and how is that benefiting you?** I like the set up email to send to employees for benefit enrollment ### 18. Good with some enhancements needed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Ease?** I like the ability to track our employees' progress in open enrollment and the ease at which they can access the portal. No paperwork is an awesome perk for us in HR also. **What do you dislike about Ease?** There is no "applied for SSN" button for babies being added (or documented immigrants or alien residents, for that matter, when we have people working for us who may be from out of the country). I also don't love that we have to control the logins. We should be able to send it out and have people create their own account, and then we go in and validate their info after they do. **Recommendations to others considering Ease:** Makes open enrollment much easier. I recommend it overall though there are some limitations. **What problems is Ease solving and how is that benefiting you?** The problem of having a thousand pieces of paper to distribute being solved is great. Benefits of having costs very clearly defined. It's great for the most part. ### 19. Happy Camper in MI **Rating:** 5.0/5.0 stars **Reviewed by:** Dezarae A. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Ease?** The platform is self-contained. I love the ability to send communication and audit accessibility. **What do you dislike about Ease?** Wish there was an integration with Paycor so it could eliminate the process of physically keeping track of eligiblity. **What problems is Ease solving and how is that benefiting you?** I can send mass communications instead of sending single emails to reminder employees if they have not yet enrolled. ### 20. Learning curve, not super intuitive - Great when up and running **Rating:** 3.5/5.0 stars **Reviewed by:** Angeli D. | Executive Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Ease?** Once all our company data has been entered, it is great to have all of our employee information in one location. We have taken advantage of the documents file, uploading and sharing with emp. **What do you dislike about Ease?** Perhaps we didn't get proper training on how to use, but I didn't feel like the onboarding was super intuitive. I feel pretty seasoned in various platforms, but found this a bit challenging . **What problems is Ease solving and how is that benefiting you?** -All documents in one place -Ease of access for employees -Insurance docs easily ready ### 21. Helps with paperwork **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Ease?** All of the required documents are taken care of online, no more having files and files of paperwork! **What do you dislike about Ease?** In our unique situation, Ease struggled to be able to make the specific changes that we needed applied. **What problems is Ease solving and how is that benefiting you?** Reduced amount of paperwork, I can view what benefits employees have signed up for in one spot. ### 22. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Carrie B. | Human Resources Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Ease?** Materials were available with ease to review my plan options. **What do you dislike about Ease?** Ensuring final processing occurred was challenging for some employees **What problems is Ease solving and how is that benefiting you?** One system with good reporting is available. ### 23. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Ease?** That all the information is in one place. Finding an employee easily. **What do you dislike about Ease?** There is nothing I dislike. It's easy to use. No, everything works fine. **What problems is Ease solving and how is that benefiting you?** I don't have any existing problems. Easy to use so it saves me time. Yes, it benefits my company's needs. Yes due to ease of use. It has stayed the same. ### 24. Ease is very user friendly. It provides both administrators and employees access to benefits. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Ease?** Straightforward Information Ease of Use! **What do you dislike about Ease?** Nothing. Great tool! Information is very straightforward. **Recommendations to others considering Ease:** None **What problems is Ease solving and how is that benefiting you?** Employees have access to their benefits plan and it made a recent open enrollment very easy. No paperwork as ease completed everything online. ### 25. Very Easy and User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Ease?** The software is very Easy to Use and Manage. I appreciate how easy it is to upload the payroll deduction reports and how they easily reflect benefit enrollment. **What do you dislike about Ease?** My only issue is the orientation/onboarding module is not as simple to use. **What problems is Ease solving and how is that benefiting you?** Ease solves the issue of having to do paper onboarding for benefits. It has made enrollment periosd much simpler. ### 26. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** abiegail S. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Ease?** Ease is very easy to use and allows you to do alot of thing we normally had to do by hand. **What do you dislike about Ease?** I dislike the fact that we can not upload our own forms. **What problems is Ease solving and how is that benefiting you?** Enrollment errors. Faster service for employees ### 27. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn G. | Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Ease?** How easy it is to use and upload documents for the employees to review. **What do you dislike about Ease?** not being able to have customer service pr sales contact you back regarding add ons. **What problems is Ease solving and how is that benefiting you?** One stop shop ### 28. Staff Accountant **Rating:** 5.0/5.0 stars **Reviewed by:** Irina F. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Ease?** The customer support is great. Whenever I had a question, I received a response within a reasonable time. **What do you dislike about Ease?** The online platform can be tricky to navigate. **Recommendations to others considering Ease:** If you have any questions, ask the team. They can guide you through it. **What problems is Ease solving and how is that benefiting you?** The employees in our office are offered medical, dental, vision and life insurance through Ease Central. ### 29. Great Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Ease?** So easy to use! Everything is organized and easy to access. **What do you dislike about Ease?** nothing! I've been very happy with all aspects. **What problems is Ease solving and how is that benefiting you?** Administering group health insurance, sign up is so easy! ### 30. administrator review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Ease?** the simplicity. Employees are in full co **What do you dislike about Ease?** only some provider auto enroll based on ee selections **What problems is Ease solving and how is that benefiting you?** multiple questions from employees ### 31. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Ease?** I like the fact that it is a clean and easy-to-understand platform. Everything you need it there in easy to read descriptions. **What do you dislike about Ease?** As an admin, I don't particularly appreciate that there are no carrier feeds. **What problems is Ease solving and how is that benefiting you?** I do not have any issues that Ease can assist with. ### 32. Terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Ease?** The staff seemed to have a good experience. **What do you dislike about Ease?** It did not work. It took BenefitMall an extra week to move the enrollments to the carrier. I was extremely stressed. The staff have not received their card yet. **What problems is Ease solving and how is that benefiting you?** More on my last answer- not all forms made it to the carrier causing delays. It didn't solve anything and I will avoid it in the future if I can. ### 33. The best benefits administration system we've ever used! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlyn B. | Chief Culture Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Ease?** Ease is the perfect name for the system because it's so EASY! We love how simple it is to add employees and create templates to send out to them during the open enrollment period. On top of the fact that it's integrated w/ our HRIS system and our COBRA provider! **What do you dislike about Ease?** Nothing so far. It's been fabulous to use! Everything is working properly as far as we can tell and our broker has done a great job training us! When we have questions it's very easy to ask and get answers. I would like to see that the COBRA stuff has been sent out if that's even possible since it's a separate entity. **What problems is Ease solving and how is that benefiting you?** Benefits admin is just so much easier to manage across the board with Ease. (common theme here) We are way more productive and spend less labor hours on ben admin now. ### 34. SO easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Ease?** Easy for admin to view and process changes. Easy for employees to enroll. User friendly interface that make it clear what the next step is. **What do you dislike about Ease?** Every time we hire someone new, I forget where to go to send the login email. It would be really great if that was automated when a new employee is added. **Recommendations to others considering Ease:** Ease made benefits administration so much easier and quicker! **What problems is Ease solving and how is that benefiting you?** It has become so much easier to manage employee benefits, especially with a lot of recent new hires. ### 35. Easy Platform, User Friendly, Efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany P. | Runner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2022 **What do you like best about Ease?** Ease makes our enrollment process easy for all employees to enroll in health benefits, see their deductions, and make an educated decision on their benefits! **What do you dislike about Ease?** Very sensitive to information entered and didn't quickly notify administrators of errors. Have to do a lot of digging to find solutions. **Recommendations to others considering Ease:** Great platform, takes some legwork to set up, but worth the investment **What problems is Ease solving and how is that benefiting you?** Health Benefit Administration Ease and flexibility of providing an online enrollment, efficiency for our HR Team ### 36. Love Ease Central **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Ease?** The ease of entering in employee's information. **What do you dislike about Ease?** It is difficult to get the sign-up email to employees at times. **What problems is Ease solving and how is that benefiting you?** I don't have any problems with the site. ### 37. Conway Christian School **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Ease?** Great for employees to make quick changes. **What do you dislike about Ease?** Sometimes challenging for employer to follow the correct order of setup. **What problems is Ease solving and how is that benefiting you?** Does not require employees with no changes to login. ### 38. Very User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Ease?** Simple enrollment process. Good product! **What do you dislike about Ease?** Some reports are hard to find and not always intuitive **What problems is Ease solving and how is that benefiting you?** The ability to integrate with our payroll system. ### 39. Easy Transition to Technology **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Ease?** It was easy for our employees to transition to online/digital enrollments (from the paper enrollment we were doing before) The system is easy to use and I love that we can upload documents to get signatures on as well. **What do you dislike about Ease?** I don't like that employees who do not complete enrollment stay "red". It would be nice if they would be able editable so I could bypass enrollment and push out the required documents to them (as separate tasks) so that things could stay green. It's frustrating that I cannot still get them to complete the documents even after the enrollment period is closed. It would also be nice if we could send out text notifications to get them to do enrollments. **Recommendations to others considering Ease:** Play around with the system and learn the extra features. **What problems is Ease solving and how is that benefiting you?** We solved our problem of paper applications for enrollment. The benefit is having the required documents that we have to provide (as part of offering benefits) included in Ease so that the team members can sign them at the same time. ### 40. Easy product for HR & staff to use **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole J. | Customer Success Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Ease?** Ease is pretty intuitive. It allows someone to onboard easily without any help from me at all. It's basically self-explanatory for employees. I also like that you can send offer letters via this platform too! **What do you dislike about Ease?** I'm not too fond of some of the things you have to do on the backend. The fact that you cannot use/upload PDFs for your custom documents is a huge pain. Also, a lot of employees miss uploading their I-9 documents correctly, causing lots of follow-ups. **Recommendations to others considering Ease:** Make sure you double-check I-9 documents are correctly uploaded to the system. **What problems is Ease solving and how is that benefiting you?** Less paperwork, self onboarding, offer letters signed on the platform. Easy to understand PTO and easy for employees to request time off and easy for employers to approve. ### 41. easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Ease?** You don't need much training on it. It is super user-friendly. **What do you dislike about Ease?** The reporting could be better. I need more detailed reports but I cant create them. **What problems is Ease solving and how is that benefiting you?** It is putting all our benefits and enrollment in one place. ### 42. Really easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Ease?** User friendly, ease of registration, straightforward **What do you dislike about Ease?** Open enrollment rollover wasn't easy. Documents didn't carry over. **What problems is Ease solving and how is that benefiting you?** Tracking employee enrollments, saving documents. ### 43. Making Onboarding easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Ease?** We have been using EASE for several years now. EASE has shaved off a lot of time on the Onboarding process. Super convenient. **What do you dislike about Ease?** The two added questions in the profiles before enrolling in the Benefits Section if one smokes or is married. **What problems is Ease solving and how is that benefiting you?** Shorter time of Onboarding ### 44. Great integration, easy to use, useful features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Ease?** From an administrative perspective, this is a great program! Everything is all in one place and there are so many useful features! i love that everything can be integrated - onboarding, open enrollment, reporting and terminations. it's wonderful to have everything accessible all in one place! it's also really user friendly so it's not difficult to get all staff on board with using it! **What do you dislike about Ease?** the only thing i don't like right now is that not all of my carriers are fully connected to the program so i still have to go to a couple of individual carrier websites to make changes/updates. but otherwise it's great! **What problems is Ease solving and how is that benefiting you?** i didn't have any problems to begin with, but with COVID the open enrollment process is much safer and simpler! ### 45. The ease dashboard is easy to use and fairly straightforward. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about Ease?** Not chasing employees for documents! This has completely streamlined the open enrollment process and helped make onboarding new employees much easier. **What do you dislike about Ease?** Some of the admin dash board is not as intuitive as I would like it to be. **Recommendations to others considering Ease:** If you find the open enrollment period to be burdensome then Ease is a great way to streamline your tasks. **What problems is Ease solving and how is that benefiting you?** Chasing employees for documents! Ease is straightforward and easy to use. It makes the enrollment process much smoother. ### 46. Great site, but not smart-phone friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2022 **What do you like best about Ease?** The guiding of the site is very helpful! **What do you dislike about Ease?** Not all features are available on phones **Recommendations to others considering Ease:** Just be sure your users have computer access. **What problems is Ease solving and how is that benefiting you?** Ease makes everything accessible in one place, which gives employees a full picture of their benefits. ### 47. Great customer service and detailed conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Ease?** Portal user navigation. It is easy to navigate through all the modules. **What do you dislike about Ease?** None at the moment. Have not had any issued or found any bugs. **Recommendations to others considering Ease:** I do not have nay at the moment. **What problems is Ease solving and how is that benefiting you?** Ease summarizes the offerings and reporting needed for everyday decision-making. ### 48. True Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin S. | Payroll/HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Ease?** The interface is clean and easy to navigate. Responsiveness is quick. **What do you dislike about Ease?** Some of the integrations seem like they are still being developed - unable to fully judge them at this time. **What problems is Ease solving and how is that benefiting you?** Ease has provided a clean and reliable tracking solution that makes our monthly benefits billing and auditing a breeze. ### 49. Continues to be an "80% complete" solution to a problem that needs 110% accountability **Rating:** 1.5/5.0 stars **Reviewed by:** Steven G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Ease?** Ease's marketplace has a significant number of integrations across multiple categories, such as payroll, CRM, and some carriers. It allows the abbility for third parties to assist with portal design so renewals et al don't have to be propagated in house. It also happens to be the de-facto benadmin standard for general agencies so back office support is fairly robust. **What do you dislike about Ease?** Since its inception, Ease has and continues to be an incomplete solution to the problem of benefits management. Specifically, it has staggeringly stupid internal logic. When an employee enrolls, the system document generator is flatly unable to determine WHICH plan documents are truly required from both a carrier and submission standpoint. Example: If you have a group with 2 dental options (HMO and PPO) requiring different apps and a medical carrier wrap (HMO and PPO), the system will spit out for a new enrollment: 2 dental apps, 2 health apps, and 4 total change forms. Yes, the system doesn't understand the difference between "enroll," "waive," and "change" so it's up to the user to sift through the multiple files and propagate the correct ones. Continuing this trend of "stupid paperwork processing" the system is ENTIRELY UNABLE to handle manual terminations. That's right, there is zero capability for the system to propagate terms from a paperwork standpoint. Sure, if you're lucky enough to have groups that have EaseConnect+ (API) enabled its a non-issue but considering the majority of health carriers are still stuck on spreadsheets and punch cards, this will be a few years yet. If you have carriers that still don't allow online roster maintenance be prepared to manually fill out term forms constantly. Let's get to their integrations: it's hit or miss. They have a feature called "EaseConnect+" which is essentially a list of carriers that have enhanced API connections to Ease. This is nice. When it's supported. Which is rare on the medical side. Ancillary carriers are getting good about it but most health carriers still use EDI which can't be used in Ease for roster maintenance. So there's no external way to automate roster changes or coverage confirmation. Other integrations such as payroll are also nice but (A) often come with an additional price tag that the employer is loathe to pay -- which puts it on the broker, and (B) are ridiculously convoluted, often requiring you: 1. enable in your broker marketplace, 2. enable in the client marketplace, 3. complete a form/script on Ease, 4. wait eons for either Ease or the 3rd party to respond, and 5. often have to complete MORE paperwork because the Ease form/script doesn't work properly. Renewal workflow is a nightmare. The entire process for broker, employer, and employee are exceedingly obtuse offering very few communications options other than crap email templates. Tracking is inefficient and poorly documented. Also, support sucks. You can only submit emails/tickets and wait. No phone support, no dedicated rep support. Solutions are often summarized as "ah, well." The only reason I would recommend Ease is if you are getting to use it for free through your GA or absolutely need an EB-only system for high turnover groups. Otherwise there are better on the market. **What problems is Ease solving and how is that benefiting you?** Allows me to service more -- and larger -- groups than processing manually. ### 50. User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Ease?** Ease Central takes the headaches out of signing up for health insurance benefits. My employees also think it's easy to use and navigate! **What do you dislike about Ease?** From an employer perspective - I do wish there was a feature that allowed me to browse the employee's progress when signing up. **What problems is Ease solving and how is that benefiting you?** Simplifying the process for employees! It saves me time and energy. ## Ease Discussions - [Can I get electronic copies of all employee's forms?](https://www.g2.com/discussions/29283-can-i-get-electronic-copies-of-all-employee-s-forms) - 2 comments, 2 upvotes - [video game developer company](https://www.g2.com/discussions/video-game-developer-company) - 2 comments, 1 upvote - [Will Ease create a feature allowing administrators ie brokers to send email messages to employees and employers?](https://www.g2.com/discussions/will-ease-create-a-feature-allowing-administrators-ie-brokers-to-send-email-messages-to-employees-and-employers) - 2 comments, 1 upvote - [Can you add 401k Match Employer/Employee to Compensation Statement?](https://www.g2.com/discussions/can-you-add-401k-match-employer-employee-to-compensation-statement) - 1 comment, 1 upvote - [Can an employee update the W-4 after onboarding?](https://www.g2.com/discussions/50759-can-an-employee-update-the-w-4-after-onboarding) - 1 comment, 1 upvote - [View Ease pricing details and edition comparison](https://www.g2.com/products/employee-navigator-ease/reviews?page=90§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+21%3A23%3A04+-0500&secure%5Bsession_id%5D=3cc2586c-2eeb-4838-8045-fa753c314455&secure%5Btoken%5D=6e9b617b04d79e43eb9b1cb19cbb59ce825a37b17b5ef5a6eed2c5bc076f74a0&format=llm_user) ## Ease Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding ## Top Ease Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,569 reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (11,727 reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - 3.9/5.0 (450 reviews)