What do you like best?
Their support staff is fantastic. Without formal training by a supervisor who left soon after I started, AGTEK's supoort staff was able to jump start my learning. After a few years of working in it, I consider myself highly skilled. There is also a large assortment of tools that allow the company using it to make serious decisions and strategies that impact both the ability to get a job, and also the ability to make the job more profitable.
What do you dislike?
There is a higher learning curve than might be expected, though that has to do more with the complexity and potential of the software than anything else. Again, using their support staff will enable even the most basic user to further understand the program.
Recommendations to others considering the product:
Before getting turned off by the price, understand that you are receiving a high-end software with a support staff that are not only highly skilled, but also genuinely proud of their product. They have a true desire to help.
What problems are you solving with the product? What benefits have you realized?
It allows our company to perform in-depth analysis of the existing/proposed site conditions, and where we can strategize our assets to win the jobs. There is also an ability to export the model we create to GPS-controlled machinery in the field (using numerous file types that are compatible with names such as Topconn, Trimble, etc).