NA

Nil A.

Dental Resident

Small-Business (50 or fewer emp.)

8/3/2021

"Eaglesoft Review"

4/5

What do you like best about Eaglesoft?

It is easy to see your schedule for the whole day and move around. It is intuitive. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Could have instructional videos to teach you for new hires. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/16/2021

"Basic software not meant for multi practice offices"

2/5

What do you like best about Eaglesoft?

Eaglesoft is easily trainable for employees with no dental software experience Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Eaglesoft is a basic software not designed for multi-practice organizations Review collected by and hosted on G2.com.

KC

Krista I. C.

Registered Dental Hygienist

Small-Business (50 or fewer emp.)

11/23/2020

"Eagle soft is easy to use!"

5/5

What do you like best about Eaglesoft?

I have used many dental softwares in the past through temping in various dental offices and Eaglesoft is one of my favorites. I like that the format is easy to read, it is organized, it is easy to communicate back and forth between offices/referrals, and it is quite nice that we can send instants messages to other clinical and administrative staff throughout the day. For example, it is nice to send a message to the front desk to check on insurance verification while you start the prophylaxis or start taking the patient's X-rays. It saves on time! I like that as a clinician, that I can pick and choose how my ondontogram looks and is setup. For example, I can set up a quick button to treatment plan an occlusal cavity or a button to quickly add fluoride treatment to the appointment. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Eaglesoft randomly can freeze in the middle of X-rays or in the middle of dental charting (this can be frustrating at times, especially if you have a patient in your dental chair). I am not a big fan of the ledger, I feel as though it is confusing at times and difficult to read, but I rarely to never look at the ledger because I am clinical. Review collected by and hosted on G2.com.

MM

Marjorie M.

Office Manager

Small-Business (50 or fewer emp.)

10/28/2019

"EagleSoft the pinnacle of dental software"

5/5

What do you like best about Eaglesoft?

EagleSoft is so user friendly and I really like that there are multiple ways and options to do most things! The client support is unmatched - online, on chat, in help and most certainly in person. It is easy to train and it's easy to learn. There are so many options for support that there is no reason someone cannot become completely proficient. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The main thing I would like to see changed about EagleSoft is that a user would be able to go to other screens from the Account screen. There are so few things that I dislike or that I would change. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

ES is user friendly, easy to train and easy to learn. The support is excellent in all aspects - in person, chat, help, etc. There are also multiple help videos on youtube if you are a self teacher. We have had little to no problems with ES, including when we purchased and merged a practice a year ago. If only everything was as smooth as ES to implement! Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

The reporting is excellent, especially this time of year. EagleSoft is the most efficient software I've used (in this industry). I like that the security features are in place, but optional, to use when/if needed and based on a position, not an individual. There are so many benefits to using EagleSoft that I don't even know where to start! Review collected by and hosted on G2.com.

SH

Sayed Manzar H.

Business Development Executive

Mid-Market (51-1000 emp.)

12/6/2019

"Pratice sofware management"

5/5

What do you like best about Eaglesoft?

It allows end to end user and consumer to process transactions and great feature database of all transactions that you do day in day out .It installations leverages to PC TAB and system and plus point can you can remotely access it.the best feature is paperless chart and flexible appointment tool.it saves time and efficiency . Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

it is not user friendly but I do expect it to be more . Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

you wont have any while switching between interface to make appointment , you can schedule insurance claim and can take xray from good imaging window . do you not like paperless charts in office ? Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

when it comes to seamless integration between practice management and clinical functionality -eaglesoft lead and provide to ease of mind while doing transactions. Its intuitive surface is designed to grow with time Review collected by and hosted on G2.com.

EK

Erin K.

Shift Manager

Retail

Small-Business (50 or fewer emp.)

8/23/2019

"Easy to Learn/Efficient to Use"

5/5

What do you like best about Eaglesoft?

The organization of patients is much similar to how call centers use. This allows us to better be on the same as and about our patients. Most of the software is easily labelled and very much easy to get in the hang of and use. I love also that this is very diversely used in our office: billing coordinators use this software to find what they need to, front desk receptionists can use this to keep track of the patients, doctors have easy access to patient information, and we are capable of communicating between the different departments. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The icons are not always the most intuitive. Most of this software is very great, and once you memorize them all it's absolutely acceptable to work with, but I do wish the icons were represented by more intuitive images or had labels underneath. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

My personal responsibilities that EagleSoft helps exponentially with are:

- finding which patients are due, overdue, or nearly due for treatment

- easily locating contact information so I can get in touch with patients

- effectively link treatment planning to appointments or individual profile's

- assessing billing/what to send the insurance and estimating what we should be collecting as a department at the time of service to accurately allow patients to know what their insurance will make them responsible for. Review collected by and hosted on G2.com.

JM

Jennifer M.

Consultant

Cosmetics

Small-Business (50 or fewer emp.)

10/21/2019

"Most User-Friendly Dental Software Out There"

5/5

What do you like best about Eaglesoft?

Eaglesoft is incredibly easy for new users even with the frequent updates. The icons are large and easily identifiable. Scheduling is very simple, keeps good records of all production and procedures. Perio and dental charting are great Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I have experienced frequent glitches where the entire program must be closed out in order to plug in the Schick X-ray sensor. Can be inconvenient Review collected by and hosted on G2.com.

LR

Lesley R.

Patient Coordinator

Small-Business (50 or fewer emp.)

3/26/2019

"User friendly dental software"

4.5/5

What do you like best about Eaglesoft?

I like that EagleSoft has a very user friendly platform. It is easy to learn and has a LOT of reports and information that is essential to run a dental office. The posting of payments and processing insurance is seamless and I cannot say enough about their support. EagleSoft support is hands down the BEST support that I have ever received for any product. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The only thing that I dislike is if I accidently resize or click on a window the schedule will resize and mess up the view that I am looking at. Support can always help, but there is a such thing as too customizable. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

Compared to many others, the support you get with EagleSoft is so worth the price. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

EagleSoft runs our entire dental practice. It does our scheduling, keeps track of our patient database, our accounting, intraoral pictures, our referral sources and everything that is essential for our practice to run. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/13/2019

"Best dental program I’ve used!"

4.5/5

What do you like best about Eaglesoft?

Easy to navigate, love almost everything about the insurance section. Very versatile to any office. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Would love little upgrades to the insurance section such as age limits, tooth numbers and a separate ortho section without having to create another policy holder and employer. Review collected by and hosted on G2.com.

AM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

5/21/2019

"Eaglesoft is the Management Software That Your Office deserves"

5/5

What do you like best about Eaglesoft?

Its a Windows based platform so if you know how to use windows you will know how to use Eaglesoft. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Sometimes I want a VERY specific report. You can pull TONS and TONS of reports but sometimes I need one that Eaglesoft doesn't have that I want. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

Do it! If you want to track everything in your office this is the program that you want. It's functional, easy to use, and makes running a dental practice so much easier and time saving than what other programs offer practices out there. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Patient management, schedule management, practice management and many other issues over the years of having it in my practice. Review collected by and hosted on G2.com.