It's easy!! I didn't know much about dental but after operating this software it made all the processes easy. Review collected by and hosted on G2.com.

It was intimidating at first but after you see the processes on action its really not. Review collected by and hosted on G2.com.

I love the fact that I don't have to manually send our patients appointment reminders. Revenue Well reads the information on Eaglesoft and sends them for me. Review collected by and hosted on G2.com.

There is not a thing I can think of that I dislike about Eaglesoft. Review collected by and hosted on G2.com.

We are easily able to integrate with other systems! Review collected by and hosted on G2.com.

There's not much that I dislike! It is very user friendly Review collected by and hosted on G2.com.

Eaglesoft is relatively easy to learn and most PM functions work well. Clinical staff seems to have little trouble with it. The look and feel is user friendly for the most part. Support is relatively responsive. Review collected by and hosted on G2.com.

The shortcomings of Eaglesoft are too numerous to list here. Several items make it fall short in security - no timed logoff, cannot use windows auto-logoff because ES cannot launch under multiple users, does not integrate with a CAC card, cannot use 2-factor authentication with it, etc.... There is no way to audit Eaglesoft, and there is no way to prove what user is entering patient chart notes. There is no way to sign chart notes electronically. There is no way to store CRT image videos. Pictures taken via camera are difficult to integrate. Eaglesoft lacks any customization of patient printouts. Eaglesoft has very limited text fields on patient printouts, eaglesoft has no electronic documents, Most functions will require additional costs to turn on. Eaglesoft tends to nickel and dime you for everything. Eaglesfot development does not fix outstanding problems and does not clean up broken links from version to version. In fact Eaglesoft development only fixes issues if enough end-users complain, but they make it difficult to complain about items. Eaglesoft seems to have stalled in any significant advancement about 10 years ago and the look and feel is somewhat outdated. Review collected by and hosted on G2.com.

Eaglesoft is super user-friendly. Easy to learn and reliable. The online services you can add on rock! Review collected by and hosted on G2.com.

No shortcuts to get where you need to be. Review collected by and hosted on G2.com.

Eaglesoft's interface has not changed dramatically over the years which makes it easy to learn and continue to use. Appointments are easy to schedule, the chart is easy to ready and customizable. Eaglesoft has many of the base features a private dentist's office would need. There are often 3-4 ways to get to the same area which makes it easy to navigate no matter where you are in the software. Review collected by and hosted on G2.com.

Eaglesoft is an older and layered program. It is a little clunky, redundant, and frustrating for users at times. There are many ways to do things, which can be a positive, as mentioned above, but s it can make it confusing for new trainees to learn the icons and navigate (which are not always conducive to what the icon does). This program is not practical for any other practice setting than a private practice. It isn't easy to pull specific reports a nonprofit and/or public entity might require. Often, we have to hand count which is not ideal for reporting purposes. Additionally, it does not allow you to merge duplicated patients, duplicate insurances, etc. Essentially, once anything is tagged to anything else, it cannot be deleted and/or merged to reduce duplicates. Review collected by and hosted on G2.com.

scheduling patients, set up new patients accounts, keep track of daily goal Review collected by and hosted on G2.com.

some few errors here and there when the software crashes, but that happens just once in a while Review collected by and hosted on G2.com.

I love the organization of it all. If Eaglesoft is set up properly from the start, it can take all guesswork out of scheduling/ setting goals etc Review collected by and hosted on G2.com.

The only thing I dislike or wish I could do is block scheduling I wish I could pre block a day the way I want and copy the whole day like that, rather than creating individual blocks. However, that said, you can create scheduling templates with Eaglesoft- so there is an option for something similar Review collected by and hosted on G2.com.

It has lots of features other dental software doesn't have. Visible notes can be added for dental claims when there are any special circumstances. Insurance estimates are more accurate as long as the data is entered correctly and the coverage books are easier to edit accordingly. Appointment notes also appear on the appointment book for easy reference. Review collected by and hosted on G2.com.

The system can be temperamental and prone to crashes. Certain codes do not auto fix like in other practice management softwares. The strong footprint it leaves makes it difficult to modify data when a mistake is made during entry. Review collected by and hosted on G2.com.

It works for what it is...dental software Review collected by and hosted on G2.com.

Very basic. A lot more difficult to maneuver than better softwares Review collected by and hosted on G2.com.